For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Tables Creating Tables Altering Tables Rows & Columns Deleting Tables Entering Date Table Layouts Formatting Tables Sorting Data Drawing Tables Charts...
For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Tables Creating Tables Altering Tables Rows & Columns Deleting Tables Entering Date Table Layouts Formatting Tables Sorting Data Drawing Tables Charts...
Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. Assertion involves standing up for personal...
Objectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles of note taking. To understand what minutes are and why we need them. To learn how to produce appropriate minutes of a meeting.What you will...
Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. Assertion involves standing up for personal...
Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find it challenging when putting reports together. How do you know where to start? Will your reader understand your message? How do you get that message...
Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find it challenging when putting reports together. How do you know where to start? Will your reader understand your message? How do you get that message...
Effective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we respect as effective communicators, but what is it about their behaviour that we aspire to and how do they do it? How is it that...
The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications for different people and situations To communicate confidently and with purpose How to put across complex ideas in simple, understandable ways How to use non-verbal...
The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person, your perception of its competency and efficiency were based entirely...
The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person, your perception of its competency and efficiency were based entirely...
The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications for different people and situations To communicate confidently and with purpose How to put across complex ideas in simple, understandable ways How to use non-verbal...
Ask yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding me – perhaps because they know I will easily lose my cool? Am I becoming less productive, finding it difficult to remember things or make...
For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. What you will learn: Excel Introduction Viewing Screen Layout – Ribbon Bar Enter, Move & Clear Data Selecting Excel Data Areas...
Ask yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding me – perhaps because they know I will easily lose my cool? Am I becoming less productive, finding it difficult to remember things or make...
Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? Do you work longer hours than those you work with or those you manage? Do...
Train the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants will be able to: Identify training needs Define and create aims and objectives that fit within an organisational perspective Design training sessions Deliver training...
Most people, even if they are not involved in business, have probably written some form of business communication at one time. This may have been a letter of complaint to a company, or a letter to the bank manager asking for an overdraft. Whatever the reason, or type of communication, business writing is something that...
Train the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants will be able to: Identify training needs Define and create aims and objectives that fit within an organisational perspective Design training sessions Deliver training...
Talk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? OR You may be “stuck in a rut”...
Talk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? OR You may be “stuck in a rut”...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Attending this workshop will help you to: Design a data...
For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. What you will learn: Excel Introduction Viewing Screen Layout – Ribbon Bar Enter, Move & Clear Data Selecting Excel Data Areas...
Executive PA/Secretary – Tutor Led The role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a...
Executive PA/Secretary – Tutor Led The role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a...
For individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse, collaborate and validate. These tools are extremely useful for auditing and streamlining your workflow. What you will learn: Macros Editing & Deleting Macros Record Macros Customising Ribbon Review Data Track Changes Auditing Tools...
For individuals who are already using Excel to an intermediate level. This course will streamline and perfect their Excel skills by teaching the advanced features available in the Excel package. What you will learn: Formula VLookups IF Statements SumIf CountIf(s) Text Formula - Concatenate Linking Spreadsheets Separating Text Data Data Analysis Advanced Sort Options Filters...
This excellent course provides delegates with an overview and introduction to BakerWrite, a highly intuitive and easy to use speedwriting system. The course is designed for those who wish to be able to take effective, accurate notes at work or in everyday life. This one day course will show you how to write in a...
This excellent course provides delegates with an overview and introduction to BakerWrite, a highly intuitive and easy to use speedwriting system. The course is designed for those who wish to be able to take effective, accurate notes at work or in everyday life. This one day course will show you how to write in a...
Using Excel Macros can speed up work and save you a lot of time, increasing productivity! In this ‘Deep Dive’ into the topic, we will devote the full day to exploring Macros and how they are used in Excel. We recommend that you have a basic to intermediate understanding of Microsoft Excel. In this course,...
Using Excel Macros can speed up work and save you a lot of time, increasing productivity! In this ‘Deep Dive’ into the topic, we will devote the full day to exploring Macros and how they are used in Excel. We recommend that you have a basic to intermediate understanding of Microsoft Excel. In this course,...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Attending this workshop will help you to: Get to know...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Attending this workshop will help you to: Get to know...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Attending this workshop will help you to: Get to know...
For individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations. What you will learn: Initial Screen & Data Entry Introduction to the software Inserting & Selecting Text Moving & Re-Sizing Objects Adding New Slides Organisation...
For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. What you will learn: Introduction Screen Layout – Ribbon Bar Entering/Edit Text Spell & Grammar Checking Change Case Saving Documents...
For individuals who have never used Project or have only used Project for limited tasks. At the end of the 2 day sessions you will be able to create professional looking planning documentation. What you will learn: Project Introduction Ribbon Bar Overview Tasks Area Gantt Chart Area View Navigation Starting a Project Overview Project Calendars...
For individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application -its different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment Starting a Project...
For individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application -its different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment Starting a Project...
Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? Do you work longer hours than those you work with or those you manage? Do...
Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. Assertion involves standing up for personal...