Assertiveness
Edinburgh 4 Queen Street, Edinburgh, United KingdomHave you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or...
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Assertiveness
Edinburgh 4 Queen Street, Edinburgh, United KingdomHave you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or...
Meetings and Minutes
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomObjectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...
Report Writing
Edinburgh 4 Queen Street, Edinburgh, United KingdomDevelop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find...
Report Writing
Edinburgh 4 Queen Street, Edinburgh, United KingdomDevelop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find...
Communication Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomEffective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we...
Influencing Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomThe aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...
Telephone Techniques
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...
Influencing Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomThe aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...
Telephone Techniques
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...
Identify and Manage Stress
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomAsk yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding...
Identify and Manage Stress
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomAsk yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding...