Cloud Support Engineer for Diploma with CompTIA

Get highly valued IT skills that are in demand

Cloud computing is a fast-growing field with steady and strong demand in the IT labour market. Gaining the skills to work with cloud technologies could lead you to a rewarding career setting up, maintaining, and managing IT infrastructure.

What is a Cloud Support Engineer?

A Cloud Support Engineer is an IT professional who sets up, configures, and maintains cloud infrastructure. As they advance in their careers, cloud engineers may also move into roles of greater responsibility that include cloud architecture (designing cloud solutions), development (coding for the cloud), and administration (managing cloud networks). Cloud technology is already a fixture in our lives. Without realising it, you’re likely using cloud-based services every day — whether it’s watching videos and listening to music via streaming services or using a web-based email platform. For businesses, cloud technology is making processes faster and more efficient. For example, the cloud makes
backing up and storing company data easier, and software updates can be “pushed” to users as soon as they’re ready. As a Cloud Support Engineer, your job will be to keep it all running smoothly.

Cloud Support Engineer for Diploma with CompTIA

Your details

Training Centre

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Course Info

Duration 210 hours flexi study or 9 weeks full-time (Full-time based on approx 20-30 hours a week)
Training Type Diploma
Study Type In centre, Online

Awards & Qualifications

Awarded 210 CPD points upon successful completion

Is this course right for me?

Our Cloud Support Engineer diploma is ideal if you’re looking for a position in IT infrastructure administration within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain several CompTIA certifications.

 

Awarded 210 CPD points upon successful completion
Duration 210 hours flexi study or 9 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Cloud Essentials+
This course provides a thorough introduction to cloud computing while also preparing you to take CompTIA’s Cloud Essentials+ certification exam. Topics covered in the course include essential cloud principles and cloud networking, cloud migration strategies,
cloud connectivity and load balancing, cloud storage technologies, cloud design considerations, cloud security, and risk mitigation with cloud infrastructure. The world of IT relies increasingly on cloud-based infrastructure. Having a solid grounding in this fast-evolving area of IT is essential for those who aspire to managerial roles in IT administration.

Cloud Security Fundamentals
This course provides an introduction to cloud security concepts and is ideal for anyone who wishes to learn the core principles of cloud infrastructure, data, and application security. You’ll begin the course by exploring cloud definitions, roles, deployment models, characteristics, and building block technologies. You’ll then move on to the fundamentals of cloud architecture and design. Following that, you’ll learn how to secure the Cloud Solution Provider (CSP) account using best practices and techniques.

From there, you’ll learn about securing cloud data-at-rest and data-in-transit by using various cryptographic mechanisms and security controls offered by the cloud service provider. And you’ll learn how to secure applications in the cloud. Lastly, you’ll explore the critical and often over-looked approaches to legal and regulatory compliance when working with cloud solution providers.

Microsoft 365 Fundamentals
(MS-900)
Microsoft 365 is an integrated productivity solution that allows users to work from anywhere while taking advantage of its security and device-management capabilities. With its array of integrated tools, users in an organisation are able to collaborate more easily and effectively. In this course, you’ll dive deep into configuring, implementing, and supporting Microsoft 365 solutions. You’ll learn key considerations of operating in the cloud and the benefits of doing so. You’ll learn how Microsoft 365 supports security, compliance, and privacy, and you’ll explore the various ways Office 365 enables collaboration.

AWS Cloud Practitioner
Cloud computing is an essential skill in today’s IT workforce, and organisations are looking for individuals who can make informed decisions about solutions that meet their business requirements. This course will introduce you to the fundamentals of AWS computing and networking services. You’ll explore the core concepts that define the AWS cloud and cloud computing. You’ll examine cloud architecture design principles, cloud security, cloud deployment and operation, and more. The course will help prepare you for the AWS Certified Cloud Practitioner certification.

Security+
In this course, we’ll cover the essential knowledge and skills relating to IT security, including attacks, threats and vulnerabilities, architecture and design, implementation, operations and incident response, and governance, risk, and compliance. Successful completion of the course will prepare you for the CompTIA certification exam. The Security+ certification is a powerful credential to have in today’s IT job market.

ELECTIVE COURSES (choose two)
Cloud Security Administration
Azure Fundamentals
• Cloud+
• Google Associate Cloud Engineer
• Server+
• Network+
For details regarding professional exam certification, please speak with one of our Course Advisors.

Course Overview

Aims and Objectives
This diploma will give you the knowledge and technical skills you need to support an organisation’s cloud-based IT infrastructure.

Career Path
CompTIA certifications are a recognisable IT industry qualification that can help you pursue a rewarding career as a Cloud Engineer or Cloud Solutions Specialist. Following this diploma and experience in the role, you may opt for further training, which could lead to positions of greater seniority and responsibility, such as Cloud Developer and Cloud Solutions Architect.

Pre-Requisites
CompTIA A+ certification or equivalent with a strong interest in IT infrastructure.

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