Advanced Network for Support Engineer Diploma with CompTIA

Position yourself for success in IT!

IT employees hold some of the most important jobs in any organisation. As an advanced Network Support Engineer, it will be your responsibility to install, manage, and troubleshoot computer networks. You will play a crucial role in maintaining your organisation’s networks, and you will help keep the network safe and secure. As a more senior support professional, your job could involve providing any of the following types of support to your organisation:

• Configuring security settings or access permissions for authorised users.
• Analysing and reporting security breaches or attempted breaches.
• Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment.
• Documenting network support activities.
• Configuring wide area network (WAN) or local area network (LAN) routers and other related equipment.
• Installing network software, such as security or firewall software.
• Evaluating network performance data in areas such as speed, connectivity, and disaster recovery.

With this diploma and some experience in a senior support role, your career could advance to positions of greater seniority and responsibility, such as Systems Administrator or IT Support Manager.

Advanced Network for Support Engineer Diploma with CompTIA

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Course Info

Duration 270 hours flexi study or 11 weeks full-time (Full-time based on approx 20-30 hours a week)
Training Type Diploma
Study Type In centre, Online

Awards & Qualifications

Awarded 270 CPD points upon successful completion

Is this course right for me?

This diploma is ideal if you’re looking for a position with greater responsibility than you’ll have with more entry-level roles in an IT department. Upon completion of the diploma, you’ll be well positioned to gain CompTIA certification in several key areas of IT.

Awarded 270 CPD points upon successful completion
Duration 270 hours flexi study or 11 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Server+
The Server+ certification offered by CompTIA validates skills with the most commonly used server and storage systems in the IT industry. Earning the designation signifies that certificate holders possess the knowledge and skills to plan, secure, and maintain a variety of physical and virtual servers. Upon completion of this course, you will have the knowledge and skills required to install, configure, troubleshoot, and support server hardware and software technologies. You will also learn how to identify environmental issues, comply with disaster recovery and general security procedures, and understand server roles and their interaction in a dynamic
computing environment.

Network+
In this course, you’ll learn how to configure, manage, and troubleshoot common wired and wireless network devices. You’ll also learn essential concepts of network security and cloud computing. Upon successful completion of the course, you will be well prepared to take the CompTIA Network+ certification exam, and you will be well positioned to work in a network support role.

Security+
In this course, we’ll cover the essential knowledge and skills relating to IT security, including attacks, threats and vulnerabilities, architecture and design, implementation, operations and incident response, governance, risk, and compliance. Successful completion of the course will prepare you for the CompTIA certification exam. The Security+ certification is a powerful credential to have in today’s IT job market.

Cloud Essentials+
This course will provide an excellent introduction to cloud computing while also preparing you to take the CompTIA Cloud Essentials+ certification exam. Topics covered in the course include essential cloud principles and cloud networking, cloud migration strategies, cloud connectivity and load balancing, cloud storage technologies, cloud design considerations, cloud security, and risk mitigation with cloud infrastructure. The world of IT relies increasingly on cloud-based infrastructure. Having a solid grounding in this fast evolving area of IT is essential for those who aspire to managerial roles in IT administration.

Azure Fundamentals
Azure Fundamentals (AZ-900) is the entry-level certification that will introduce you to Microsoft’s Azure service offerings, including storage, virtual machines (VMs), databases and data analytics, app services, and more. Microsoft Azure allows users to leverage the infrastructure of an existing computing environment to reduce, and in some cases, eliminate on-premises solutions. You will learn
that cloud computing depends on virtualisation, and you will learn about hypervisors, the underlying physical server hardware that allows VMs to be deployed and to run, and you will examine the components of Microsoft Azure. The course will help you prepare for Microsoft’s AZ- 900 exam and obtain the Azure Fundamentals certification. This is an excellent introduction for those looking to build a foundation in Microsoft’s cloud-based technologies.

AWS Cloud Practitioner

Cloud computing is an essential skill in today’s IT workforce and organisations are looking for individuals who can make informed decisions about solutions that meet their
business requirements. This course will introduce you to the fundamentals of AWS computing and networking services. You’ll explore the core concepts that define the AWS Cloud and cloud computing. You’ll examine cloud economics, cloud architecture design principles, cloud security and compliance, cloud deployment and operation, and more. The course will help prepare you for the AWS Certified Cloud Practitioner certification, which validates a candidate’s ability to define basic cloud infrastructure and architectural concepts and important services on the AWS platform.

ELECTIVE COURSES (choose one)
• Windows Client (MD-100)
• Managing Modern Desktops (MD-101)
Cloud Security Administration
• Cloud+
Azure Administrator
• Google Associate Cloud Engineer
For details regarding professional exam certification, please speak with one of our Course Advisors.

Course Overview

Aims and Objectives
You’ll learn essential skills in hardware and software support, network administration, IT security, and cloud computing to position you for a promising future in information technology.

Career Path
CompTIA certifications are a recognisable IT industry qualification that can help you get a rewarding career as a Network Technician, Systems Specialist, or Computer Network Engineer. With further training in more specialised areas, you could look forward to a rewarding career in IT infrastructure management, cloud computing, or security. You could also bolster your skills to move into a managerial role within network support.

Pre-Requisites
CompTIA A+ certification or equivalent with a strong interest in IT infrastructure.

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