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Influencing Skills
August 3, 2023
The aim of this course is to learn how to develop and apply the skills of influential communication.
Objectives:
- To understand how we are influenced
- How to tailor your communications for different people and situations
- To communicate confidently and with purpose
- How to put across complex ideas in simple, understandable ways
- How to use non-verbal behaviour to impact others
- Influencing through feedback
- Dealing with objections
The topics and timings will reflect the participant’s needs on the day and may cover all or some of the following:
Understanding Influence
Exploring the nature and application of influential communication. Clarifying who you want to influence, what kind of influence you want to have and why.
Ethics of Influencing
Don’t move to the dark side! The ethics and responsibilities of influential communication.
Principles and Skills of Influential Communication
Fundamentals of influential communication. Verbal and non-verbal communication. Congruence and leading behaviour.
Duration: 1 Day
We now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
The Language of Influence
Find the most attractive language for your listener. Using questions to influence and bring about a certain point of view. Insuring you don’t influence by accident.
Influencing through Feedback
Managing relationships through positive feedback. A gentle method of influencing others around you.
Presenting Information
Make persuasive, memorable, impactful and inspiring presentations.
Reframing the Meaning of Things
We all know a glass can be half empty or half full, but how can we systematically manage or change the meaning of things?
Dealing with Objections
Introducing the stages of objection handling. How to manage those who play “Hard Ball” and develop creative solutions.
Duration: 1 Day
We now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
Available on our open schedule timetables in Edinburgh and Glasgow.
