Word Introduction
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomFor individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to...
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MS Project Complete – 2 day course
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomFor individuals who have never used Project or have only used Project for limited tasks. At the end of the 2 day sessions you will be able to create professional...
MS Project Introduction
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomFor individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of...
MS Project Introduction
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomFor individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of...
Time Management
Edinburgh 4 Queen Street, Edinburgh, United KingdomAre you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...
Assertiveness
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomHave you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or...
Leadership Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomAs you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of...
Meetings and Minutes
Edinburgh 4 Queen Street, Edinburgh, United KingdomObjectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...
Communication Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomEffective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we...
Professional Receptionist
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomSeveral phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? This...
Management Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomAs you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team,...
Telephone Techniques
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...