Time Management
Edinburgh 4 Queen Street, Edinburgh, United KingdomAre you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...
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Assertiveness
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomHave you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or...
Leadership Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomAs you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of...
Meetings and Minutes
Edinburgh 4 Queen Street, Edinburgh, United KingdomObjectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...
Communication Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomEffective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we...
Professional Receptionist
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomSeveral phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? This...
Management Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomAs you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team,...
Telephone Techniques
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...
Excel Advanced
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe Microsoft Excel Advanced training course is available at the Edinburgh Pitman Training Centre. For individuals who are already using Excel to an advanced level. This course will teach you how...
Identify and Manage Stress
Edinburgh 4 Queen Street, Edinburgh, United KingdomAsk yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding...
Presentation Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomTalk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the...
Pivot Tables Deep Dive Workshop
Edinburgh 4 Queen Street, Edinburgh, United KingdomPivot Table in Excel is one of the most powerful features of the software. It allows you to analyse hundreds of rows with just a few clicks. In this ‘Deep...