For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Tables Creating Tables Altering Tables Rows & Columns Deleting Tables Entering Date Table Layouts Formatting Tables Sorting Data Drawing Tables Charts...
For individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. What you will learn: Master Slides Creating Master Slides Formatting Masters Hand-Out Masters Headers & Footers Page Numbering Custom & Auto Timings Create Custom Shows...
For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Mail Merge Creating Mail Merge Merge Envelopes & Labels Creating Data Sources Editing Data Sources Tracking Tracking Changes Accept/Reject Options Viewing...
Several phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? This course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication...
Effective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we respect as effective communicators, but what is it about their behaviour that we aspire to and how do they do it? How is it that...
Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. Assertion involves standing up for personal...
Objectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles of note taking. To understand what minutes are and why we need them. To learn how to produce appropriate minutes of a meeting.What you will...
The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications for different people and situations To communicate confidently and with purpose How to put across complex ideas in simple, understandable ways How to use non-verbal...
Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? Do you work longer hours than those you work with or those you manage? Do...
As you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your managers as well as mentor and inspire others. Your people skills need more finesse...
Most people, even if they are not involved in business, have probably written some form of business communication at one time. This may have been a letter of complaint to a company, or a letter to the bank manager asking for an overdraft. Whatever the reason, or type of communication, business writing is something that...
For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. What you will learn: Excel Introduction Viewing Screen Layout – Ribbon Bar Enter, Move & Clear Data Selecting Excel Data Areas...
As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills....
This excellent course provides delegates with an overview and introduction to BakerWrite, a highly intuitive and easy to use speedwriting system. The course is designed for those who wish to be able to take effective, accurate notes at work or in everyday life. This one day course will show you how to write in a...
Executive PA/Secretary – Tutor Led The role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a...
Talk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? OR You may be “stuck in a rut”...
Supervisory Skills – Tutor Led Get better results from your team. Would enhanced supervisory skills be of benefit to you or any other of your employees? Are you a supervisor or team leader who would like to get better results from your team? Are you interested in working with an experienced provider of innovative, effective...
The Microsoft MS Project Complete training course is available at the Edinburgh Pitman Training Centre. This course is for you if you work or want to work in Project Management and have never used MS Project or you have only used it for limited tasks. What Is A Project? Put simply, a project is usually a...
For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. What you will learn: Excel Introduction Viewing Screen Layout – Ribbon Bar Enter, Move & Clear Data Selecting Excel Data Areas...
Train the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants will be able to: Identify training needs Define and create aims and objectives that fit within an organisational perspective Design training sessions Deliver training...
Project Management is a discipline that has evolved in order to coordinate and control resources and activities to achieve specific goals and objectives. It involves decision making, common sense, organisation, time management and assertiveness to deliver these goals and objectives within constraints – the primary ones being scope, time and budget. Course Overview: This 2...
MS Project Complete – Tutor Led The Microsoft MS Project Complete training course is available at the Edinburgh Pitman Training Centre. This course is for you if you work or want to work in Project Management and have never used MS Project or you have only used it for limited tasks. What Is A Project? Put...
Using Excel Macros can speed up work and save you a lot of time, increasing productivity! In this ‘Deep Dive’ into the topic, we will devote the full day to exploring Macros and how they are used in Excel. We recommend that you have a basic to intermediate understanding of Microsoft Excel. In this course,...
Pivot Table in Excel is one of the most powerful features of the software. It allows you to analyse hundreds of rows with just a few clicks. In this ‘Deep Dive’ into the topic, we will devote the full day to exploring Pivot Tables and how they can be used for Data Analysis. We recommend...
For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Mail Merge Creating Mail Merge Merge Envelopes & Labels Creating Data Sources Editing Data Sources Tracking Tracking Changes Accept/Reject Options Viewing...
For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Tables Creating Tables Altering Tables Rows & Columns Deleting Tables Entering Date Table Layouts Formatting Tables Sorting Data Drawing Tables Charts...
For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. What you will learn: Introduction Screen Layout – Ribbon Bar Entering/Edit Text Spell & Grammar Checking Change Case Saving Documents...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Attending this workshop will help you to: Get to know...