Meetings and Minutes

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Objectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...

Report Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find...

Report Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find...

Communication Skills

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Effective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we...

Influencing Skills

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...

Influencing Skills

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...

Excel Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to...

Time Management

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...