Communication Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomEffective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we...
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Professional Receptionist
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomSeveral phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? This...
Management Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomAs you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team,...
Telephone Techniques
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...
Excel Advanced
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe Microsoft Excel Advanced training course is available at the Edinburgh Pitman Training Centre. For individuals who are already using Excel to an advanced level. This course will teach you how...
Identify and Manage Stress
Edinburgh 4 Queen Street, Edinburgh, United KingdomAsk yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding...
Presentation Skills
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomTalk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the...
Pivot Tables Deep Dive Workshop
Edinburgh 4 Queen Street, Edinburgh, United KingdomPivot Table in Excel is one of the most powerful features of the software. It allows you to analyse hundreds of rows with just a few clicks. In this ‘Deep...
Project Management Principles
Edinburgh 4 Queen Street, Edinburgh, United KingdomProject Management is a discipline that has evolved in order to coordinate and control resources and activities to achieve specific goals and objectives. It involves decision making, common sense, organisation,...
Supervisory Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomSupervisory Skills – Tutor Led Get better results from your team. Would enhanced supervisory skills be of benefit to you or any other of your employees? Are you a supervisor...
PowerPoint Introduction
Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United KingdomFor individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations....
Word Introduction
Edinburgh 4 Queen Street, Edinburgh, United KingdomFor individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to...