Communication Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomEffective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people, whom we...
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Edinburgh
Meetings and Minutes
Edinburgh 4 Queen Street, Edinburgh, United KingdomObjectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...
Meetings and Minutes
Edinburgh 4 Queen Street, Edinburgh, United KingdomObjectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...
Time Management
Edinburgh 4 Queen Street, Edinburgh, United KingdomAre you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...
Time Management
Edinburgh 4 Queen Street, Edinburgh, United KingdomAre you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...
Influencing Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...
Influencing Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...
Leadership Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomAs you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of...
Leadership Skills
Edinburgh 4 Queen Street, Edinburgh, United KingdomAs you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of...
Professional Receptionist
Edinburgh 4 Queen Street, Edinburgh, United KingdomSeveral phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? This...
Professional Receptionist
Edinburgh 4 Queen Street, Edinburgh, United KingdomSeveral phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? This...
Train the Trainer
Edinburgh 4 Queen Street, Edinburgh, United KingdomTrain the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop,...