This course is ideal for any staff who are representing the company in a front-line reception position or those who are asked to deputize in this important role from time to time. It is designed to address the importance challenges that receptionists face, in addition to learning effective verbal and visual communication skills; participants will...
The aim of this course is to learn how to develop and apply the skills of influential communication. What you will learn: To understand how we are influenced. How to tailor your communications for different people and situations. To communicate confidently and with purpose. How to put across complex ideas in simple, understandable ways. How...
For individuals who have never used spreadsheets or the Excel application before or only used Excel for limited tasks. At the end of the day, you will be able to create professional-looking spreadsheets. What you will learn: An Introduction to Excel - the ribbon bar, enter move and clear data, saving in Excel, creating new...
This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Each day consists of practical experience as well as hundreds of useful tips and techniques. The first part of the course concentrates on the design and structure of training as a learning tool; it then moves on to presentation,...
For individuals who are new to Photoshop or have only used Photoshop for limited tasks. During the course you will learn the fundamentals of the Adobe Photoshop Creative Cloud from our certified Adobe Instructor. Classes are small group sessions guaranteeing time for practical training and questions and feedback from our tutor. What you will learn:...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. What you will learn Get to know the Microsoft Power...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
For Individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application – it’s different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment – Starting...
For managers who are developing into senior leaders. You are even less involved in the day-to-day delivery of the work; your success depends on your ability to manage your managers as well as mentor and inspire others. Your people skills need more finesse because there is more at stake; your emotional intelligence comes to the...
For Individuals who are already using Word to an introductory level – this course will streamline and perfect your Word skills by teaching you intermediate features available within the Word application. What you will learn: Tables – creating tables, altering tables rows and columns, deleting tables, entering date, table layouts, formatting tables, sorting data, drawing...
IT and Adobe Training Workshops AVAILABLE IN GLASGOW & EDINBURGH ON DEMAND - PLEASE CONTACT US FOR MORE DETAILS Adobe Illustrator For Individuals who are new to illustrator or have only used Illustrator for limited tasks. During the course you will learn the fundamentals of Adobe Illustrator Creative Cloud from our certified Adobe Instructor. Classes...
This 2-day course will help you hone your skills and give you the tools and space to practice delivering your message in a creative and confident manner. Classes are small and mainly experimental, allowing the trainer to focus and coach whilst reflecting on your particular challenges and requirements. What you will learn: • To overcome...
For individuals who have never used Project or have only used Project for limited tasks. At the end of the 2-day sessions you will be able to create professional-looking planning documentation. What you will learn: Project Introduction – Ribbon bar overview, task area, Gantt chart area, view navigation, starting a project overview, project calendars. Resources...
In this course we will look at what business writing is, how to do it and how to do it well. Although business writing can seem a little overwhelming to begin with, it can be relatively easy to learn – once you understand the basics of what is required. What you will learn: Introduction –...
Assertiveness This workshop is about helping you recognize your own type of behavior and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. The course will show you how to...