Event Series Management Skills

Management Skills

Glasgow First Floor 82 Union Street, Glasgow

As you develop as a manager you are even less involved in the day-to-day delivery of the work. Your success depends on your ability to manage your team, manage others...

Event Series Telephone Techniques

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh

This 1-day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important...