All Day

Management Skills

Edinburgh 4 Queen Street, Edinburgh

As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team,...

Telephone Techniques

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow

The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...