Office Manager Diploma

Name: Office Manager Diploma
Author: admin

Gain the confidence and skills to manage a busy office

To be a highly efficient and trusted Office Manager, you’ll need a broad range of skills across a wide range of disciplines. On one day you could be interviewing new members of staff, the next managing your office bookkeeping and payroll.

With the Office Manager Diploma you’ll get all the essential skills you need to handle a diverse range of tasks. You’ll learn everything from great IT and software skills right through to employee inductions and the leadership qualities needed to manage and engage with different teams within your organisation.

Managing a busy office is a very demanding and challenging role. Our Office Manager Diploma is designed to teach you the fundamental skills you need to turn into a highly valued and well-paid Office Manager who can confidently juggle different tasks.

You’ll learn computer keyboard skills, effective communication skills, the total mastery of most common business software packages, principles of effective HR, project management and leadership attributes.

You’ll also be able to choose from two elective subjects to complement your diploma, including numeric data entry, SpeedWriting, Sage 50 Accounts, Costing and Pricing and Payroll Principles to name just a few.

What will you get in return?

A Pitman Training diploma is one of the most prestigious courses you can complete from one of the most highly regarded training organisations across the world.

Businesses recognise the Pitman Training name as a sign that you have been trained to the very highest level. With your Office Manager Diploma, you’ll have world-class skills to get a job as a highly valued, well paid Office Manager.

Course Info

Duration 225 hours flexi study or 9 weeks full-time (Full-time based on approx 20-30 hours a week)

Training Type Diploma

Study Type In centre, Online

Awards & Qualifications

Awarded 225 CPD points upon successful completion

Is this course right for me?

This diploma is designed to teach you the fundamental skills you will need to turn you into a highly valued and well-paid office manager who can confidently juggle different tasks.

The Pitman Training Office Manager Diploma is your route to gaining the skills and practical experience to become a respected Office Manager.

Awarded 225 CPD points upon successful completion

Duration 225 hours flexi study or 9 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Time Management

Time management training increases your productivity and efficiency – and this is the perfect time management course for anyone who wants to get more done in less time.

Effective Business Communication

This excellent course will raise your game when it comes to business communication skills which is often top of the list of qualities demanded by employers.

Excel

Over a series of self-paced lessons you’ll learn how to format your spreadsheet to best display your information, handle simple and complex formulas, insert charts, learn how to insert functions such as IFERROR and much more.

Or Excel Expert

Over a series of self-paced lessons you’ll learn how to perform tasks such as conditional formatting, recording and running macros, working with pivot tables and using statistical functions.

Word

Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible.

Or Word Expert

This training in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated features.

Successful Meetings and Minutes

Taking clear and accurate minutes is a core task for any office admin, secretarial or PA job. This course will teach you all of the skills and techniques you need to take the stress out of minute taking.

Or Meetings and Minutes Seminar

In this one-day tutor-led seminar, you’ll learn how to prepare ahead of the meeting, how to take effective minutes and work effectively post-meeting to maximise your effectiveness and help manage your time effectively.

Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

PowerPoint

Our PowerPoint training course will help you get to grips with this comprehensive presentation software. Flexible to study, you can choose the version of Microsoft Office you wish to study on.

HR Essentials

Our PowerPoint training course will help you get to grips with this comprehensive presentation software. Flexible to study, you can choose the version of Microsoft Office you wish to study on.

Health and Safety Essentials

Unlike many other health and safety training courses this is a flexible study course so you have the freedom to study whenever suits you. The interactive e-learning system makes this an extremely simple and useful health and safety course.

Understanding Business Accounts

This course is designed to help you understand balance sheets, profit and loss accounts including stock-taking, depreciation, capital and revenue expenditure. You will also learn about accruals and the role of capital and reserves.

Project Management Fundamentals

Split into four engaging parts, this course takes you through the full life cycle of a project in terms of defining what it is, planning every aspect, implementation, completion and evaluation of a project.

Social Media Strategy for Business

This course will help you formulate the right strategy for your business to effectively market to your target audience.

Different Leadership Attributes and Skills

This course is designed for those who need to gain an understanding of key leadership skills. Also it would be relevant for team leaders or experienced staff being given leadership or management responsibilities.

Elective Courses (choose two)

Payroll Principles
Sage 50 Payroll
Costing and Pricing
Bookkeeping Transactions and Controls – Part 1
Event Management Essentials
Sage 50 Accounts
Speedwriting
Numeric Data Entry
Typaz

(Alternative subjects may be chosen if more suitable to your existing skills and career.)

Course Overview

Career Path

This career is great if you’re aiming to become an Office Manager. From here you could look towards other managerial positions or take on some Facilities Management tasks for businesses with multiple business sites.

Pre-Requisites

There are no specific pre-requisites required.

April 2024

April 29 - April 30 Microsoft Project Complete – 2-day course

Microsoft Project Complete – 2-day course

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

April 29 - April 30 Project Management Principles

Project Management Principles

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 2024

May 1 @ 9:30 am - 4:30 pm Better Business Writing

Better Business Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 2 @ 9:30 am - 4:30 pm Personal Development Workshops

Personal Development Workshops

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 2 @ 9:30 am - 4:30 pm Management Skills

Management Skills

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 7 @ 9:30 am - 4:30 pm Excel Intermediate

Excel Intermediate

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 7 @ 9:30 am - 4:30 pm Time Management

Time Management

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 7 Adobe Photoshop

Adobe Photoshop

May 8 @ 9:30 am - 4:30 pm Influencing Skills

Influencing Skills

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 8 @ 9:30 am - 4:30 pm Report Writing

Report Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 9 @ 9:30 am - 4:30 pm Excel Intermediate

Excel Intermediate

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 9 @ 9:30 am - 4:30 pm Personal Development Workshops – Assertiveness

Personal Development Workshops – Assertiveness

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

Testimonials

Julie related ‘real life’ situations which I could relate to.

Paul – Problem Manager – Communication Skills

Communication Skills, General PD, Organisations Testimonials

Very useful, customised experience, highly recommended.

Sam – Programme Officer – Project Management Principles

General PD, Organisations Testimonials, Project Management

“I have completed two Diplomas at Pitman Training, first the Secretarial Diploma, and then the Accounts Technician Diploma with AAT.
I was at School before training began, started Pitman in the final year of school through my mum’s suggestion and finished training just before I got my University degree.
As I was at University during the peak of the economic crisis it was emphasised to us by every tutor/lecturer that just having a degree is not enough for you to stand out from the crowd in the job market. That extra skills and experience are essential.
I was studying economics and finance at university, so after completing the Secretarial Diploma for computer/admin skills I thought it would be a good idea to get some financial related qualification from Pitman.
The training has helped me enormously with University assignments and essay writing. It allowed me to make the most of the Microsoft applications, and therefore produce the best work I could. The touch typing skills I learnt are exceedingly useful, it cuts out so much time and now requires minimal effort to type up my thoughts/information, the words are on the screen pretty much the instant my brain thinks them.
Having Excel and Excel Expert has helped me in too many ways to count. In part-time jobs, I was able to provide a high standard of work and also impress managers by surpassing what is expected of me with computer related tasks. It also opened doors to new responsibilities in my work that wouldn’t have been given to me if I wasn’t so capable in Microsoft.
I am now working at an Architects as an Accounts Assistant. Every day I am using the skills that I learnt including Sage and Microsoft in particular Excel. I have no doubt that my qualifications in and ability to demonstrate knowledge helped me to get the job and pass the skills tests GLM set me as part of the interview process.
The staff at Pitman Training are amazing and will always do anything to help you learn, and they do it gladly, and I cannot fault them in any way.
Pitman has helped me with my transitioning from an aimless school girl to a professional young adult, through the time I have spent there.
I now feel prepared for the real world and look forward to having a successful career in finance, all thanks to Pitman for allowing me to get my foot in the job market door.”

RO – Scretarial/Book-keeping Diploma

Book-Keeping, General Diploma, Private Individuals, Secretarial Diploma

The course was catered specifically to spreadsheets I use in my daily business, so was invaluable, useful and relevant.

Jennifer – Examinations Administrator – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

I wanted to let you know that I really enjoyed the 2 day course. Our Trainer was really in tune with us as a group and understood exactly where we were all coming from with regards to the daily obstacles we face in our various roles as office and personal assistant.
The course content was fabulous; I especially enjoyed the section on Communication & Assertiveness. I felt I took most away from these parts and have definitely been able to implement in my daily work commitments. I feel more confident and more in control of my work time. The handouts we were given have also proved useful and I have referred back to them time and time again. The Trainer also gave us recommendations of helpful books, 2 of which I have purchased since the coaching and have dipped in and out of.
I would definitely recommend the workshop to anyone in a support role, be it as a PA or Office Manager, who is looking for a little extra support or guidance. There is a lot to learn, both for people new to this type of role or experienced individuals.”

Louise —PA to the Chief Executive Change Recruitment Group

Executive PA, Organisations Testimonials

“I have completed a number of with Pitman Training since 2007, including ECDL course and the MCSA.

I have always found the staff at the training centre to be very helpful, friendly and supportive, in particular John whose help, advice and technical expertise has been an invaluable resource to me throughout my MCSA.

Prior to doing the course I had very little computer experience and was working as a Stockroom Supervisor but in May this year after completing my second last exam I managed to secure my first full time position in IT as an IT Assistant with a well known Scottish charity.”

SH – IT Assistant

IT Technical, Private Individuals

“I’m presently studying an ECDL course with Pitman Training.
Prior to enrolling I had been made redundant from my post as a Publications Information Assistant, due to departmental re-structuring, within the media department of Strathclyde Police. As the workplace is constantly evolving, I decided to upgrade my skills and ECDL seemed the obvious choice – for me. The course has helped me gain the confidence to apply for jobs again, even those I’d previously considered outwith my comfort zone.
What I’ve enjoyed most about the course is the fact professionals are on hand if you have any problems, you can work at your own pace and the hours are flexible.However, for me, what makes Pitman Training so successful is its staff. They are friendly, approachable and very encouraging. Their cheery disposition makes it a joy to learn.
I wouldn’t hesitate to recommend Pitman Training.”

JW – ECDL

ECDL, Microsoft Office, Private Individuals

The course was relaxed, friendly and inclusive. The tutor was experienced and comfortable with answering questions raised not phased by anything.

Linda – Personal Assistant – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

Everything needed was provided. Work booklets, pad, pen and pencil were all good quality.

Louise – PA – Speedwriting

General PD, Organisations Testimonials, Speedwriting

It took me a day to find a job after I left the course. The diploma taught me how to type well and use all the necessary computer programmes to the point where I am helping others at work with their queries about Excel and Access.

R G – PA to Consultant Cardiologist

Private Individuals

Well delivered, friendly and approachable.

Claire – Property Services Assistant – Report Writing

General PD, Organisations Testimonials, Report Writing

“I have recently just completed the ‘Accounting Technician Diploma’ which was fantastic. This Diploma was great as it enabled me to get a good insight into each course required to work in an accounting environment.
Before my training I was living and working abroad in Spain and France, were I was learning the local language and teaching English to both adults and children.
On my return to Scotland I started my own small business as franchisee for ‘La Jolie Ronde’ where I am a Licensee for the company. I actually found this business opportunity whilst still living abroad in France on line and applied from there.
When I just started this business 3 years ago my knowledge of how to keep my books under control to help view profits and fill tax returns was nonexistent, but now thanks to the course at Pitman I am in full control of my accounts : )
I may also want to widen my job options as my business is only part time, I am thinking of possibly applying for account assistant positions in the near future and I am sure with my training at Pitman and my Certificate to back it up, I should have a good chance of securing employment.
I enjoyed my learning experience so much at Pitman
The staff that work there are all so lovely and very helpful, and I am sure you will see me again in the future back to study another course.
Thanks a lot for all your help.”

SB – Accounting Technician Diploma

Book-Keeping, General Diploma, Private Individuals

“I studied the Microsoft Fast Track Diploma. I had been working in a beauty salon for 5 years – I was a therapist and in January I gave up treatments and became the full time receptionist. I really wanted a Monday – Friday receptionist role in an office but because I didn’t have much IT experience I knew that I would find the job search difficult.
The Microsoft training gave me the skills that employers were looking for and I found that once I had the qualification on my CV I started getting selected for interviews. As well as learning new skills the course also helped to just refresh my memory on some things that I could already do.
I am now working in a new job which is the Monday – Friday role I wanted. My job title is Customer Service Assistant. This is a Front of House role which involves a lot of meeting and greeting and looking after all of the tenants in the building who we provide serviced offices for.
I enjoyed the training as it felt very relaxed and I liked that I could go at my own pace. I am so happy that I got this qualification for myself. I really believe that without my qualification I would be stuck in a job that I really wasn’t happy in for many more years!
Thank you Pitman training!”

JS – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

I was wary of attending the course as this was new to me but I fitted in very well and had a great two days. Thank you.

Louise – Office Manager – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

I am now confident in managing manipulative behaviour and also how to manage staff that just do their own thing.

Lorna – Senior Staff Nurse – Conflict Management

Conflict Management, General PD, Organisations Testimonials

The trainer was very good, explained everything clearly and answered questions well. The content of the course was at a good level for introduction.

Alison – Project Manager – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

After having completed the Secretarial Diploma, I have managed to get a job at the Royal Bank of Scotland. I would like to thank you for the fantastic training I have had, and have recommended Pitman Training to several people.

S W – Secretary

Private Individuals

I came to Pitmans after leaving my job as a Customer Service Team Leader as I wanted to better myself & change careers. I studied the Executive PA Diploma, the course was very informative & could be done at my own pace. After completing the course I temped for 3 months & then I managed to get a job as an administrator through Office Angels. I am now working for an Interior Design company as PA to the Managing Director.
I would recommend Pitman to anyone who wants to improve themselves, I also made some new friends who I am still in contact with, as my circle of friends was very limited as I knew no-one when I moved to Edinburgh 3 years ago…
Many thanks again, I will be back!

LB – Executive PA Diploma

Executive PA, Private Individuals

Our trainer was excellent, by bringing real life examples it makes it easier to put into context.

Lesley – Operational Risk Analyst – Meetings and Minutes

General PD, Meetings and Minutes, Organisations Testimonials

The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.

S D – Executive PA

Private Individuals

I am really enjoying the challenge of my new career and appreciate all that Pitman Training did to make it possible.

J M – Medical Secretary

Private Individuals

I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.

J M – Trainee Network Analyst

Private Individuals

“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”

EJ – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

Very good.

Laura – Project Co-ordinator – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

Julie was able to convey the content of the course clearly and used lots of real life examples to demonstrate. As we were a small group she was able to detail the course to meet our own objectives. Very useful course with knowledgeable trainer. I have learnt skills which will be used immediately within the workplace and at home.

Cara – Assistant Accountant – Influencing Skills

General PD, Influencing Skills, Organisations Testimonials

I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.

DT – Executive PA Diploma

“Having chosen not to go to University, and after a years work in the retail business, I was still unsure as to which career path I ultimately wanted to follow. I enrolled on the Executive PA Diploma course with Pitman Training School in Edinburgh in September 2008, knowing that it was highly respected amongst employers.
The course for me was an undoubted success. I completed the main Microsoft modules reasonably quickly – they proved to be very easy to follow and actually quite a lot of fun! I very much enjoyed having the flexibility to choose which elective courses to do, and I was pleased to be given the choice of seminars as well as computer programmes. I have completed two seminars; both were great fun, and whereas I had found Pitman to be a quiet and studious place, suddenly we got to interact with other students and I met some great people.
I now have the role of Personal Assistant to an Art Broker in Edinburgh, which I found through word of mouth. All that I learnt during my time in Pitman has certainly now been put to use – especially the PA Seminar, which focuses not only on the general office keeping but also on the more personal and, often hugely overlooked aspects. Approximately two months elapsed between my finishing the main bulk of the course and securing my current job.
I also hold the position of Secretary on the board of the Edinburgh Charity Fashion Show. This is a non-profit and student run body that annually holds a highly respected Fashion Show in aid of three charities. My job involves organising meetings, taking minutes and being the administrative organiser. Without the Pitman background I would not have the skills that I now use daily.
I am moving to London in March, and thanks to my time at Pitman I am approaching agencies with confidence in myself and my abilities.”

HJ – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

Julie was obviously very confident and capable with content on course. Wonderful style and completely approachable. Overall the course is very hard to fault. Julie was lovely throughout and left me with a really thorough understanding which will be very valuable. Thank you.

Tracey – Student – Train The Trainer

General PD, Organisations Testimonials, Train the Trainer

The tutor knew her role very well, she was happy to answer questions and gave good advice on situations.

Elsamarie – Receptionist – Receptionist Seminar

General PD, Organisations Testimonials, Receptionist Seminar

What I liked about training at Pitman Training, was the flexible nature of the courses which enabled me to progress at my own pace and fit my studies around other commitments.

K C – Administrator

Private Individuals

“I chose the training because that I knew that I was in dire need of updating my skills. After searching on the Internet I became aware of Pitman Training and then on speaking to the Dumfries Pitman Training Centre I chose Pitman because the courses on offer fitted my need. Following the advice given by the Centre I actually pursued a different course to what I originally thought that I needed. Pitman offered flexibility which was crucial to me – I could choose when I wanted to attend the sessions and to work at my own pace.
The tutor support was invaluable when I needed it and the staff overall at the Centre were friendly and helpful.”

AO – General Courses

General Courses, Private Individuals

Clear and easy to follow instructions.

Karen – Cashroom Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

Excellent course, well presented and worthwhile. Thank you!

Katie – Personal Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

“When I first came to Pitman my life was at a bit of a crossroads. I had just been made redundant from a job I had worked in for almost 13 years. I had been a hallmarker, putting hallmarks on pieces of jewellery. Although quite a skilled job, outside of this specialised profession my skills and experience were now to be useless in what was a tough and competitive job market.
So here I was out in the real world again, and in my mid 40’s too. This was when I decided, with some coaxing from my wife to go to Pitman and eventually enrolled in the Book Keeping level 2 module 1. The advisor explained the courses available and gave me some extra confidence that I could complete the course. I hadn’t done any real studying since I had left school many years ago, and was only barely computer literate but I soon got into the swing of things and started to really enjoy my course. The supervisors were always very helpful and I liked the peaceful, friendly environment to study in.
I had not long completed (and passed with distinction) my course when I was lucky enough to get a job as an accounts assistant with Menzies Distribution, in one of the biggest accounts departments in Edinburgh which I had seen advertised at the job centre. I had only been unemployed for 3 month but I’m sure that through my new qualification and support from Pitman I had now found a new Job in a completely different field.
I have now been at Menzies for over 2 years, and have recently returned to Pitman to study Sage 50 with plans to do Microsoft Excel next. I proved to myself that it’s never too late to start studying again.”

MB – Book-Keeping

Book-Keeping, General Courses, Private Individuals

‘’I would like to say how much I enjoyed the above course yesterday. I have to say this ranked as one of the very best courses I have attended and I now have a more positive attitude towards meetings/minute taking. Please pass my thanks to the trainer.’’

L D

Minutes and Note Taking, Organisations Testimonials

I am convinced that my Pitman Training Diploma impressed them, and I certainly felt confident when I had to do a series of “skills tests” on Word and Excel. The skills I attained at Pitman Training have been invaluable, and I’ve become known as the person to see if anyone has any Microsoft Office problems!

B S – Project Officer

Private Individuals

Excellent.

Alison – Receptionist – Outlook

IT Tutor Led, Organisations Testimonials, Outlook Seminar

“I just wanted to write and say how much I enjoyed the medical terminology course, and also the medical audio word processing.
After spending the last few years as a carer looking after mum, even the thought of part-time work was daunting. At the time I started the course I was not confident to look for work, but the more I went into the “office” the more my confidence grew.
The Pitman Centre in Glasgow is a very casual/informal office environment, with absolutely no pressure and time for tea/coffee whenever I like.
All I had to do was book my time in advance and I felt I had complete control of my own time for studying. I also continued the learning at home in between visits to Glasgow.
It is absolutely incredible the difference I feel at the end of the course to when I first started.
I am now looking forward to finding suitable part time work alongside my carer role, and feel I have gained the confidence to become a valuable member of the team at my local hospital.
Thank you again for all your assistance.”

EC – Medical

General Courses, Medical, Private Individuals

No Improvement required. Speed, clarity and technique ideal. The trainer was excellent!

Wendy – Receptionist – Meetings and Minutes

General PD, Meetings and Minutes, Organisations Testimonials

Marion had great knowledge. I benefited from the examples provided. Great that Marion encouraged discussion, as the hints and tips will help me in my work environment.

Natalie – Executive Assistant – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

Very good, very informative and relevant to our needs.

Steven – Civil Engineer – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

“Thank you for the excellent course and in particular your friendly and helpful staff. Being able to revise the course information and the convenience of the flexible hours made the learning much more enjoyable.”

SH – Diploma

General Diploma

I applied for several jobs and was offered the first one I was interviewed for and was in full, permanent employment within three weeks of finishing my course.

E H – Accounts Assistant

Private Individuals

Very good! Relaxed atmosphere which helped. I have come away with many ideas.

Lyndsay – Management Trainee – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

“I first enrolled for a computer course in January 2013, I only had very limited knowledge and knew I had to get more advanced skills. I started with word then decided I was enjoying my course and chatted with Linda the Manager regarding what options I should take and that would be best for me in the working environment, so we decided on Office Diploma.
I had just been made redundant from the Airline Industry, which had been my life for the last twelve years, so I knew I wanted to change my career. I had realised that IT skills are so important as I had now started looking for work and realised very quickly that the job market was very competitive.
I have not mentioned this till now but I am visually impaired and have been since birth so having a disability makes it even more difficult for employers to consider employing a disabled person, when so many abled bodied people are available so the training I received was incredible, the one to one help that the Glasgow ladies gave me was amazing I am surprised I never turned them to drink, but nothing fazed them they provided me with Zoom text and large print books and test papers. I was not very successful at school and the thought of taking exams really scared me but they sat me down and told me I could do it just take my time and they were right I managed to complete my Diploma.
I am now working for a charity called Momentum on the east side of Glasgow on a six months contract which was arrange through another charity to give me some office experience.
I enjoyed every day in the Glasgow office such a lovely atmosphere and such kindness that I was shown was just incredible and gave me a new found confidence.
Thank you team Glasgow, you’re the best.”

DB – Word and Microsoft Office Plus Diploma

General Diploma, Microsoft Office, Private Individuals

They seemed to be so impressed that I had been at Pitman Training to do the training. I cannot believe how doing one course can transform your job area.

J M – Management Support Officer

Private Individuals

‘Couldn’t improve, one of the best courses I have ever attended.”

Susan K—–Director—-The PA Exchange

Organisations Testimonials, Presentation Skills

The trainer was excellent and took time to make sure we all understood what we were doing.

Louise – Commercial Manager – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

‘’Over the past two years we have used Pitman Training for a number of courses and the feedback has always been excellent.
I have personally been on two – Delegation Skills and Supervisory Skills, both proved to be well constructed, interactive and of great use not just in the workplace but as useful tools in general life.
One of our other teams have used their Project Management course to great effect. It was carried out by someone who has masses of experience in Project Management so gave a solid practical slant rather than a Trainer delivering a course.It would be fair to say that the two courses that I attended were the same.
On the whole I find them extremely professional, also great if you want a bespoke course.
I have over the years used a variety of companies and Pitman always seem to deliver exactly what you want.’’

Elma C——HR Administrator (Training)—–NHS Education for Scotland

Organisations Testimonials, Supervisory Skills

High praise. Marion drew from her own experiences which I appreciated. She was able to help us with our individual issues. She listed to us and adapted her training to suit our needs.

Alanna – Office Manager/PA – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

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Office Manager Diploma