Management Skills

As you develop as a manager you are even less involved in the day-to-day delivery of the work. Your success depends on your ability to manage your team, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching skills will need more finess as you may find yourself coaching supervisors and junior managers who act as coaches at their own level.

This course will help you develop the right people skills and keep you developing for future management roles. Ideal for those with some management experience, this course will help you benchmark your skills, trouble shoot pinch points and set the scene for middle levels of management.

What you will learn:

• Develop your team.
• Use different management approaches.
• Plan and attend productive meetings.
• Deal with disciplinary situations with confidence.
• Manage absence.
• Develop and conduct competency-based interviews.
• Structure inspiring coaching sessions

This course is available on demand by virtual classroom, please contact us for more details.