Telephone Techniques
Edinburgh 4 Queen Street, Edinburgh, United KingdomThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...
The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...
Ask yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding...
Ask yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding...
For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to...
Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...
Most people, even if they are not involved in business, have probably written some form of business communication at one time. This may have been a letter of complaint to...
Train the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop,...
Train the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop,...
Talk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the...
Talk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and...
For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to...