Report Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find it challenging when putting reports together. How do you know where to start? Will your reader understand your message? How do you get that message...

Identify and Manage Stress

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Ask yourself the following questions: Do I find I am constantly tense and worried about things? Do I have a general feeling of uneasiness? Are my colleagues and friends avoiding me – perhaps because they know I will easily lose my cool? Am I becoming less productive, finding it difficult to remember things or make...

Excel Advanced

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse, collaborate and validate. These tools are extremely useful for auditing and streamlining your workflow. What you will learn: Macros Editing & Deleting Macros Record Macros Customising Ribbon Review Data Track Changes Auditing Tools...

Excel Intermediate

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who are already using Excel to an intermediate level. This course will streamline and perfect their Excel skills by teaching the advanced features available in the Excel package. What you will learn: Formula VLookups IF Statements SumIf CountIf(s) Text Formula - Concatenate Linking Spreadsheets Separating Text Data Data Analysis Advanced Sort Options Filters...

Event Series Executive PA

Executive PA

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Executive PA/Secretary – Tutor Led The role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a...

MS Project Introduction

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application -its different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment Starting a Project...

Influencing Skills

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications for different people and situations To communicate confidently and with purpose How to put across complex ideas in simple, understandable ways How to use non-verbal...

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person, your perception of its competency and efficiency were based entirely...

Time Management

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? Do you work longer hours than those you work with or those you manage? Do...

Report Writing

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find it challenging when putting reports together. How do you know where to start? Will your reader understand your message? How do you get that message...

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Objectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles of note taking. To understand what minutes are and why we need them. To learn how to produce appropriate minutes of a meeting.  What you...

Event Series Train the Trainer

Train the Trainer

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Train the Trainer – Tutor Led Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants will be able to: Identify training needs Define and create aims and objectives that fit within an organisational perspective Design training sessions Deliver training...