Assertiveness

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or...

Report Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find...

Excel Advanced

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse, collaborate and validate. These tools are extremely useful...

Excel Intermediate

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who are already using Excel to an intermediate level. This course will streamline and perfect their Excel skills by teaching the advanced features available in the Excel package....

Event Series Executive PA

Executive PA

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Executive PA/Secretary – Tutor Led The role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of...

MS Project Introduction

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of...

Influencing Skills

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

The aim of this course is to learn how to develop and apply the skills of influential communication. Objectives: To understand how we are influenced How to tailor your communications...

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call...

Time Management

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your...

Report Writing

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Develop your report outline quickly and efficiently and meet your deadline! Do you dread the time it takes to put together your report? You are not alone; many people find...

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Objectives: To understand what meetings are and why we have them. To understand the importance of an agenda. To identify the key elements of an agenda. To introduce different styles...