Supervisory Skills – 2- day workshop
Virtual ClassroomThis course is designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. The aim of this 2-day workshop is to...
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Ongoing
Telephone Techniques
Edinburgh 4 Queen Street, EdinburghThis 1-day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important...