Professional Receptionist – 1 Day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Available on our open schedule timetables in Edinburgh and Glasgow. Several phone lines are ringing; colleagues are asking questions, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism...

Excel Introduction – Tutor Led

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 Day We can deliver training onsite at your workplace or via virtual classrooms if preferred. For individuals who have never used the Excel spreadsheet package before or have only used Excel for Limited tasks. At the end of the day you will be able to create professional looking spreadsheets.   What you will...

Influencing Skills –1-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 Day We can deliver training onsite at your workplace or virtually via teams. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The aim of this course is to learn how to develop and apply the skills of influential communication.   Objectives: To understand how we are influenced How to tailor...

Presentation skills – 2-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 2 Days We can deliver training onsite at your workplace or via virtual classrooms if preferred. Talk and present with confidence and impact. Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front...

Telephone Techniques – 1-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 day We can deliver training onsite at your workplace or via virtual classrooms if preferred. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the...

Project Management Principles – 2-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 2 days Available on our open schedule timetables in Edinburgh and Glasgow Project Management is a discipline that has evolved in order to coordinate and control resources and activities to achieve specific goals and objectives. It involves decision making, common sense, organization, time management and assertiveness to deliver these goals and objectives within constraints...

Meetings and Minutes – 1-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Objectives: To understand what meetings are and why we have them To understand the importance of an agenda To identify the key elements of an agenda To introduce different styles of note taking To understand what minutes...

Leadership Skills –1-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 Day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Overview: As you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of the work. Your success depends on...

Excel Advanced – Tutor Led

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 Day We can deliver onsite at your workplace of via virtual classrooms if preferred. For individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse, collaborate and validate. These tools are extremely useful for auditing and streamlining your workflow.   What you...

Assertiveness – 1-day Workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Duration: 1 Day We can deliver training onsite at your workplace or via virtual classrooms if preferred. Overview: Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something, but you didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards?...