Telephone Techniques

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person, your perception of its competency and efficiency were based entirely...

Time Management

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? Do you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? Do you work longer hours than those you work with or those you manage? Do...

Management Skills

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills....

Excel Introduction

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. What you will learn: Excel Introduction Viewing Screen Layout – Ribbon Bar Enter, Move & Clear Data Selecting Excel Data Areas...

Event Series Presentation Skills

Presentation Skills

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Talk and present with confidence and impact Do you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? OR You may be “stuck in a rut”...

Excel Advanced

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

The Microsoft Excel Advanced training course is available at the Edinburgh Pitman Training Centre. For individuals who are already using Excel to an advanced level. This course will teach you how to use excel to analyse, collaborate and validate data. These tools are extremely useful for auditing and streamlining your workflow. In this course you will...

PowerPoint Intermediate/ Advanced

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

For individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. What you will learn: Master Slides Creating Master Slides Formatting Masters Hand-Out Masters Headers & Footers Page Numbering Custom & Auto Timings Create Custom Shows...

Word Advanced

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. What you will learn: Mail Merge Creating Mail Merge Merge Envelopes & Labels Creating Data Sources Editing Data Sources Tracking Tracking Changes Accept/Reject Options Viewing...

Macros Deep Dive Workshop

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Using Excel Macros can speed up work and save you a lot of time, increasing productivity! In this ‘Deep Dive’ into the topic, we will devote the full day to exploring Macros and how they are used in Excel. We recommend that you have a basic to intermediate understanding of Microsoft Excel. In this course,...

PowerPoint Introduction

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

For individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations. What you will learn: Initial Screen & Data Entry Introduction to the software Inserting & Selecting Text Moving & Re-Sizing Objects Adding New Slides Organisation...

Event Series Project Management Principles

Project Management Principles

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Project Management is a discipline that has evolved in order to coordinate and control resources and activities to achieve specific goals and objectives. It involves decision making, common sense, organisation, time management and assertiveness to deliver these goals and objectives within constraints – the primary ones being scope, time and budget. Course Overview: This 2...

Power BI Intermediate

Glasgow 3rd Floor, Tontine House 8 Gordon Street, Glasgow, United Kingdom

Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Attending this workshop will help you to: Get to know...