Assertiveness

Assertiveness

This workshop is about helping you recognize your own type of behavior and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. The course will show you how to overcome your natural, instinctive behavior in situations and learn more effective responses.

What you will learn:

• What is assertive, aggressive, and passive behavior?
• What effect does this behavior have on you and others?
• Understanding our rights and responsibilities.
• Recognizing an assertive response.
• Three steps to assertive behavior
• Saying ‘no’ without feeling guilty.
• Comparing constructive criticism and destructive criticism.
• Dealing with criticism assertively.