Executive PA/ Secretary- 2-day Workshop

Duration: 2 days

We can deliver training onsite at your workplace or via virtual classrooms if preferred.

Available on our open schedule timetables in Edinburgh and Glasgow.

Overview:

The role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a company.

Whether your role involves organising events, managing your manager’s diary, providing administration support or managing the office; it is essential tat you can priorities, manage your time well and effectively communicate.

This course will help you to excel in whatever PA role you find yourself in.

It will facilitate real change in the way you communicate, by helping you develop your role and understand how it relates to the pressures on a manager and the business.

This workshop is perfect for PA’s, Secretaries and Executive Assistants and you will find plenty of opportunities to share experiences and explore skills in a motivating and non-threatening environment, with lots of hints and tips thrown in along the way.

Objectives – At the end of the course you will be able to:

• To properly understand the role of the Executive Secretary/ Personal Assistant
• To learn to communicate effectively at all levels
• To organize your time and your boss’s time more efficiently
• To understand how to set priorities and stick to them
• To acquire basic management skills

What you will learn:

• To identify the key areas for your development in this job role.
• To manage your boss successfully: making relationships work, developing your network, communication, and the importance of feedback.
• To communicate effectively: questioning and listening techniques, learn how to be assertive and stay in control.
• To deal with difficult people.
• To manage your time effectively: setting objectives, planning and prioritising tasks.
• To develop personal management skills: delegating successfully, problem solving and decision making.

Who should attend?

PA’s who wish to increase the contribution they make to their organisation. It is also aimed at Secretaries who wish to develop and move up to the role of a PA.

Duration: 2 days

We can deliver training onsite at your workplace or via virtual classrooms if preferred.

Available on our open schedule timetables in Edinburgh and Glasgow.