Better Business Writing – 1-day Workshop

Duration: 1 day

We can deliver training onsite at your workplace. We can also deliver this course virtually via Teams if preferred.

Available on our open schedule timetables in Edinburgh and Glasgow.

Overview:

Most people, even if they are not involved in business, have probably written some form of business communication at one time. This may have been a letter of complaint to a company, or a letter to the bank manager asking for an overdraft. Whatever the reason, or type of communication, business writing is something that we are all involved in at some point in our lives. It is therefore important that we know what it is, how to do it and how to do it well.

For some people, it is a vital skill; according to a survey of employer’s world-wide, writing correctly and persuasively comes top of the list of skills needed for professional success.

Although business writing can seem a little overwhelming to begin with, it can be relatively easy to learn – one you understand the basics of what is required.

There are several benefits to learning how to write good business documents:

• You can make a good impression on others if your writing is well prepared and produced.
• You will save time when writing documents, if you know how to plan and prepare them.
• Youi will save other people time if your documents are clearly written and easy to read.
• You will create a good impression of yourself to those around you.
• You will create a good impression of your organization.

Course program:  NB all timings are approximate.

9:30am – 10:45am:       Introduction

Why it is important?

The benefits of good business writing

Getting back to basics

Grammar and punctuation

Spelling

BREAK

11:00am – 12:45am:     Writing with impact

Be clear

Write less

Active verbs

Setting the tone

Using positive v negative language

Condescension

Cliches and jargon

Writing with your reader in mind

Non-sexist language

LUNCH

1:30pm – 2:45pm:         Structure ad style

Know your audience and know your purpose

BREAK

3:00pm – 4:15pm:        Practice

4:15pm – 4:30pm:        Summary and close

Duration: 1 day

We can deliver training onsite at your workplace. We can also deliver this course virtually via Teams if preferred.

Available on our open schedule timetables in Edinburgh and Glasgow.