About the Course
You will learn security features of Windows, how to work with OneDrive, how to trouble-shoot issues with the Windows OS, how to improve performance of the OS, how to provide and limit access to Windows accounts, and more.
The course provides many opportunities to practise the skills learned with hands-on activities that will help you develop confidence with the features and functions of Windows.
This course provides an advanced look at the Windows 10 operating system and covers key features and functions relating to system settings, performance, and security.
Is this course for you?
Designed for those who have foundational knowledge of the Windows operating system and who wish to develop a deeper understanding of its capabilities and functionality.
Course Content
Module 1: WordPad, Notepad, and the Snipping Tool; Getting to Know the Calendar App; Using Cortana; Photos; Movies & TV App; Windows Media Player; Burning Files to CD; Installing Additional Software.
Module 2: Troubleshooting Windows 10; Disabling Unwanted Features in Windows 10; Fixing Other Issues in Windows 10; the Settings App.
Module 3: Using OneDrive to Store Files in the Cloud; Changing System Settings in Windows 10; Security Features in Windows 10.
Module 4: Improving Performance in Windows 10; Improving Productivity in Windows 10.
Module 5: Preventing Unauthorised Access in Windows 10; Restricting Access to Data and Apps in Windows 10; Networking Features in Windows 10.
Module 6: Reclaiming Storage Space in Windows 10; Using OneDrive for Storage; Working with Portable Storage in Windows 10; Backup and Restore in Windows 10.
Aims and Objectives
This advanced course is designed to acquaint learners with more advanced features of Windows 10.
Career Path
Gaining valuable IT-related training will show employers you’re serious about your career progression. If you’re keen to work as an IT Support Technician or HelpDesk Specialist, this course will set you on the right path to your goal.
Pre-Requisites
Our introductory Windows 10 course or an equivalent level of background and experience.
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“Great Knowledge on subject. Friendly and relaxed throughout. Excellent!”
Word Introduction Andy McDougall—–National MuseumsScotland
Excellent trainer, made you feel at ease and felt comfortable to join in.
Laura – PA to Directors – Time Management
“I studied the Microsoft Fast Track Diploma and the computer keyboard skills course two years ago. At the time I was completing my Open University degree, and panicking because I had to submit a properly- bound word-processed project, including diagrams taken from scientific journals and I barely knew how to switch the computer on! In my first session I was advised to undertake the introduction to Windows course first because I didn’t have even the very basics.
Having overcome that first hurdle, I really enjoyed the course. The supervisors were really helpful and patient, and never made me feel that I was being stupid, even when I was! I got a distinction for the diploma, and first class honours for the degree. I am now studying for an MSc at Edinburgh University, and I don’t know how I’d cope without the IT skills I gained through the diploma. Even though I’ve forgotten a lot of what I learned through lack of use, I feel I have so much more confidence to try things I would not have attempted before.
My typing speed will never set the world alight, but compared to my former two-fingered jabbing it’s brilliant. Even my teenage daughters have stopped laughing at my efforts!
Thanks to Pitman for a real confidence boost!”
GD – Fast Track Diploma
High praise. Marion drew from her own experiences which I appreciated. She was able to help us with our individual issues. She listed to us and adapted her training to suit our needs.
Alanna – Office Manager/PA – Executive PA Seminar
Enjoyed the Supervisory Skills course, picked up useful tips and methods on how to handle difficult situations.
Deborah – Finance Team Leader – Supervisory Skills
“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”
EJ – Secretarial Diploma
“The Fast Track diploma helped me no end. I managed to find a job in a major financial player and the confidence given to me through the relevant courses were valuable. A helpful staff and a flexible time to do the course in were key as it can be suited to everyone. I found a new job in just 2 weeks!”
MO – Fast Track Diploma
Very friendly and I never felt that I was being taught anything but the information flowed. Your trainer is the best thing about this course. Thank you Julie.
Tracy – Support Assistant – Train The Trainer
Training was excellent – very knowledgeable and able to answer questions and provide examples.
Dawn – Information and Knowledge Manager – Project Management Principles
I believe that the only reason I was granted an interview let alone being offered this position, is because I had enrolled for your course at Pitman Training, Edinburgh.
F C – Medical Secretary
“I left school in 2010 with 3 A-Levels and the opportunity to study at a top university. After a year working in retail alongside unfortunate periods of ill-health stemming from a medical condition that I was born with, I decided that university just wouldn’t suit me. The decision to ‘skip’ the university step lead me to Pitman Training.
I studied for the Executive PA Diploma, starting in September 2011 and completing by April 2012. My electives were Marketing, PR and Advertising. I studied Teeline shorthand and attended the Executive PA seminar.
Following completion of the Executive PA Diploma, I was immediately signed to Office Angels’ temp books and quickly became their most requested temps. I worked for a variety of organisations including law firms, wealth management firms, business centres, health centres and accountancy bodies. I even did a bit of events work for music gigs which was great fun. My last assignment with Office Angels was an Administrator/PA position at the Institute of Chartered Accountants (ICAS). After three months I was offered a full-time, permanent position.
I was an Administrator/PA at ICAS for 15 months and I used all of my Pitman skills on a daily basis. I have now just started a new job as Secretary to the Edinburgh Residential sales team at Knight Frank, a global organisation which presents huge opportunities for my career going forwards. I see myself working for Knight Frank for many years to come.
Without my qualification and skills gained through the Executive PA Diploma I wouldn’t be in the position that I am today. The staff at York Place were incredibly kind and helpful and made the training environment a very happy one. The flexible approach to study proved invaluable especially during periods of ill health. I am pleased to say that I am happy, healthy and loving living in Edinburgh and working full-time – something we never thought would be possible a couple of years ago.
I would recommend the Executive PA Diploma to absolutely anybody. Not only do you learn many new computer skills – even as a fairly ‘tecchy’ person – but you actually learn a lot about yourself and where your strengths/weaknesses lie. I found the Executive PA Seminar particularly helpful as it gave me a real insight into the life of a high-level PA. My decision not to go to university was definitely not an easy one and it was daunting at first but I’m so pleased with where my career is at now. I’m very fortunate to have a full-time, permanent job in the current market when so many of my friends are struggling to find a job after 3 years at university.”
AL – Executive PA Diploma
I wanted to let you know that I really enjoyed the 2 day course. Our Trainer was really in tune with us as a group and understood exactly where we were all coming from with regards to the daily obstacles we face in our various roles as office and personal assistant.
The course content was fabulous; I especially enjoyed the section on Communication & Assertiveness. I felt I took most away from these parts and have definitely been able to implement in my daily work commitments. I feel more confident and more in control of my work time. The handouts we were given have also proved useful and I have referred back to them time and time again. The Trainer also gave us recommendations of helpful books, 2 of which I have purchased since the coaching and have dipped in and out of.
I would definitely recommend the workshop to anyone in a support role, be it as a PA or Office Manager, who is looking for a little extra support or guidance. There is a lot to learn, both for people new to this type of role or experienced individuals.”
Louise —PA to the Chief Executive Change Recruitment Group
“I have completed two Diplomas at Pitman Training, first the Secretarial Diploma, and then the Accounts Technician Diploma with AAT.
I was at School before training began, started Pitman in the final year of school through my mum’s suggestion and finished training just before I got my University degree.
As I was at University during the peak of the economic crisis it was emphasised to us by every tutor/lecturer that just having a degree is not enough for you to stand out from the crowd in the job market. That extra skills and experience are essential.
I was studying economics and finance at university, so after completing the Secretarial Diploma for computer/admin skills I thought it would be a good idea to get some financial related qualification from Pitman.
The training has helped me enormously with University assignments and essay writing. It allowed me to make the most of the Microsoft applications, and therefore produce the best work I could. The touch typing skills I learnt are exceedingly useful, it cuts out so much time and now requires minimal effort to type up my thoughts/information, the words are on the screen pretty much the instant my brain thinks them.
Having Excel and Excel Expert has helped me in too many ways to count. In part-time jobs, I was able to provide a high standard of work and also impress managers by surpassing what is expected of me with computer related tasks. It also opened doors to new responsibilities in my work that wouldn’t have been given to me if I wasn’t so capable in Microsoft.
I am now working at an Architects as an Accounts Assistant. Every day I am using the skills that I learnt including Sage and Microsoft in particular Excel. I have no doubt that my qualifications in and ability to demonstrate knowledge helped me to get the job and pass the skills tests GLM set me as part of the interview process.
The staff at Pitman Training are amazing and will always do anything to help you learn, and they do it gladly, and I cannot fault them in any way.
Pitman has helped me with my transitioning from an aimless school girl to a professional young adult, through the time I have spent there.
I now feel prepared for the real world and look forward to having a successful career in finance, all thanks to Pitman for allowing me to get my foot in the job market door.”
RO – Scretarial/Book-keeping Diploma
Excellent course, well presented and worthwhile. Thank you!
Katie – Personal Assistant – Word
“I spent many years living overseas, on returning to Scotland I was frustrated with the difficulty in finding employment due to my lack of work experience or qualifications in a particular field.
Completing the Legal Secretarial Diploma with Pitman Training has certainly changed this by providing me with the skills and confidence I needed to kick start my career.
Throughout the course the Staff were very helpful and friendly and when the time came to consider seeking employment the support and advice they offered was excellent. Just prior to completing the course I was offered a job in the legal department of a major financial institution in Edinburgh.
I’m absolutely delighted. I thoroughly enjoyed the whole training experience with Pitman, without the Diploma I know I would not have been offered the position.”
MG Legal Secretarial Diploma
Our trainer was excellent, by bringing real life examples it makes it easier to put into context.
Lesley – Operational Risk Analyst – Meetings and Minutes
The course was catered specifically to spreadsheets I use in my daily business, so was invaluable, useful and relevant.
Jennifer – Examinations Administrator – Excel
I have a job with the Inland Revenue as a Revenue Assistant. I enjoyed your course’s flexibility the most, as it was at my own pace.
J M – Inland Revenue Assistant
Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.
Ashley – Executive Assistant – Time Management
I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!
M M – Medical Audio Typist
Excellent.
Alison – Receptionist – Outlook
I completely understood the topics covered and everything was explained very well. Thank you!
Abbi – Receptionist Seminar
Excellent. Very approachable and knowledgeable. Made the subject interesting.
Angela – Assistant Facilities Manager – Excel
I would have no hesitation in recommending Pitman Training to anyone who has an interest in investing in their personal development
C N – Executive Assistant
I have a better understanding of how to manage conflict in the work place, and how to be more confident.
Ann – Staff nurse – Conflict Managment
Marion was great. She made the day very interesting and adapted it well to suit individual needs.
Laura – Admin Assistant – Better Business Writing
The course was invaluable in helping me to work in the publishing industry and my two employers have been very impressed by the diploma.
R J – Publishing
Very good training and very good facilities. The trainer was very competent, friendly, engaging and welcoming, very patient and good manner.
Andrea – Trainee Administrator – Excel
“I just wanted to write and say how much I enjoyed the medical terminology course, and also the medical audio word processing.
After spending the last few years as a carer looking after mum, even the thought of part-time work was daunting. At the time I started the course I was not confident to look for work, but the more I went into the “office” the more my confidence grew.
The Pitman Centre in Glasgow is a very casual/informal office environment, with absolutely no pressure and time for tea/coffee whenever I like.
All I had to do was book my time in advance and I felt I had complete control of my own time for studying. I also continued the learning at home in between visits to Glasgow.
It is absolutely incredible the difference I feel at the end of the course to when I first started.
I am now looking forward to finding suitable part time work alongside my carer role, and feel I have gained the confidence to become a valuable member of the team at my local hospital.
Thank you again for all your assistance.”
EC – Medical
First time being in Marion’s course and was an excellent experience, I need more!
Linda – Centre Manager – Conflict Management
Marion had great knowledge. I benefited from the examples provided. Great that Marion encouraged discussion, as the hints and tips will help me in my work environment.
Natalie – Executive Assistant – Executive PA Seminar
The course was relaxed, friendly and inclusive. The tutor was experienced and comfortable with answering questions raised not phased by anything.
Linda – Personal Assistant – Executive PA Seminar
Clear and easy to follow instructions.
Karen – Cashroom Assistant – Word
‘’Just to thank you again for the excellent course. It was at just the right level and I really appreciated being able to attend without having done the previous one.Too many courses insist on a progression through levels with certificates rather than accepting experience. Callum presented the course at a very good pace giving plenty of time for questions.Definitely the best computing related course I have attended!’’
Excel level 2 C M——-National Trainer
’Not only was this an excellent learning experience, but also great fun. I picked up some great tips on how to command and hold the attention of a less than enthusiastic audience and I found the section on voice coaching extremely useful.
The course really helps develop confidence, particularly with regard to the advice on body language and stance and I would recommend that everyone who has to present to small or large audiences should attend.’’
Jacqui C—-HR Manager—-Citizens Advice
Excellent, interesting and good humoured.
Tommy – Sales Executive – Presentation Skills
I found the course to be excellent, hard to think of any improvements that could be made.
Derek – Finance Manager – Better Business Writing
The trainer was very knowledgeable and helpful. The facilities were good to. Very good – highly recommend to anyone.
Dawn – Head of Project Management – MS Project
The learning process used by you is so relaxing and such an enjoyable was to learn. I have studied a lot in my time, but this is the first time it has really been fun.
J L
Engaging, easy to listen to, knowledgeable, great presence. The course quality was good.
Dandra – HVS Consultant – Presentation Skils
Marion was very clear about the topic covered in the course. I found I actually enjoyed it more than I was expecting.
Jamie – Customer Service/Security – Receptionist Seminar
“I studied the Fast Track Microsoft Skills Diploma and touch typing. Before my training with Pitman I was unemployed as I had been made redundant. Within 4 months of starting my training I got a job working as Receptionist/Admin for The Edinburgh Physiotherapy Centre. I was successful in my application over other applicants due to the training I was doing and my boss was very impressed with the knowledge and skills I had learned with Pitman.
I was promoted to Operations manager within 6 months this was partly due to my knowledge base of Microsoft Office.
I thought the training I received with Pitman was second to none and would recommend your services to anyone. The service is excellent and the staff are very helpful and understanding. Thanks to the excellent service and training of Pitman I am now more confident and efficient at my job.”
NG – Fast Track Diploma
“I enrolled with Pitman in August 2008, having been made redundant from my job as a Legal Secretary in July 2008. I studied the Pitman Upgrade to Fast Track Microsoft Skills Diploma. When I returned to work in 2000 having raised my family, I was unfamiliar with computers I undertook a very basic computer course and was lucky to be offered a part time job with a local Solicitors, but I always felt there was so much more to Word and Excel that I did not know. Having spent six months at Pitman doing the above course, I was lucky enough to get a part time job as a typist/receptionist with W R Hall, Chartered Surveyors. Although this job is very different to my last one, I have been able to make use of the skills I learned on your course, especially with Word and Excel.
Having been a volunteer with the Citizens Advice Bureau for many years, in August 2009 I was offered an admin job. I needed to use Access and could confidently do this having completed my training in that as well. I now have two part time jobs which keeps me very busy! I feel sure that I would not have been offered the second admin job if I had not learned Access, as this takes up a great part of my working hours.
I really enjoyed my time at Pitman. The staff were really friendly and helpful and it was a very professional environment to be in. It certainly got me through the six months I was unemployed, as it felt almost like going out to work on the days I attended the Training Centre.”
HG – Fast Track Diploma
Will be taking a lot from the course back to the work place.
Graham – Home Manager – Conflict Management
If it wasn’t for my training at Pitman Training I would not have been qualified for the job, but because of the Legal Secretarial course, I now have all the skills to be able to carry out my duties. I had been out of work for some time and the course also gave me a the confidence to go out there and find a job that I enjoy and have the hours that fit in with my daughter’s schooling.
N G – Legal Secretary
The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.
S D – Executive PA
B D – Project Administrator
“I recently studied Marketing Essential with Pitman Training. I currently deal with marketing in my business. As Managing Director and Marketing Director I felt it necessary to gain some formal training in marketing.
Pitman Training’s course allowed me to study at my own pace in my own time and at my convenience – thus alleviating the stress that returning to study can cause. The on hand tutors provided efficient and effective back up and the training room was a peaceful and relaxed area to study.
I thoroughly recommend Pitman Training – and even signed up for a Diploma course with them as a direct result of enjoying the Marketing Essentials Course.”
GS – Marketing Essentials
I was recently promoted to secretary to the Clinical Director at the Princess Royal Maternity in Glasgow. The job is varied, interesting and very well paid. I still have fond memories of my days at Pitman Training.
E L – Medical Secretary to the Clinical Director
“After a change in my personal circumstances in 2012, I decided I wanted a complete change in career and decided to study as a Medical Secretary, opting to take the full diploma at Pitman Training. I previously worked in the Newspaper & Magazine industry, and had done so for 10 years so this was quite a drastic change for me! My most recent role was as an Account Manager for a 3rd Party Retail Consultancy Company. Having not been to university, almost all of my experience had been picked up at work and therefore to move in to a new specialised career was going to be very difficult without some form of qualification.
After doing a lot of research I decided that Pitman had exactly the course I wanted and an excellent reputation so I knew I would be in good hands. From the very first time I went in to sign up to the course, right through to the completion, the team were so helpful and friendly, ready to help with any problems and provide support.
I had already completed 60% of the course when I discovered I was being made redundant from my current role. Whilst obviously a big shock, I had been planning to leave in any case. Whilst working out my notice at my job, I was applying elsewhere and was offered some contract work at Spire Murrayfield hospital within their Medical Secretary team. This will provide me with invaluable experience and an opportunity to put all my study to use in a new and exciting career.
I know for a fact none of this would have been possible without the qualification and support from the Pitman team at Edinburgh.”
VH – Medical Secretary Diploma
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