Microsoft Outlook 2019 – Part 2

Name: Microsoft Outlook 2019 – Part 2
Author: admin

About the Course

The course consists of 6 modules and includes media demonstrations, hands-on activities, and knowledge check questions. At the end of the course, you will complete a consolidation exercise, which will help you review what you have learned and assess your understanding.

The course also contains quizzes at the end of each module and a Validation Test at the end of the course. With successful completion of the course, you will receive a Pitman Training certificate to verify your achievement.

Course Info

Duration 12 hours. This will vary based on prior knowledge and ability.

Training Type Course

Study Type In centre, Online

Awards & Qualifications

Awarded 12 CPD points upon successful completion

Is this course right for me?

In this course, you’ll learn how to customise various elements in Outlook, the powerful business communication tool. And you’ll learn how to organise and manage your email and your Outlook calendar to be more productive.

Is this course for you?

The course is designed for those who are proficient with the basic concepts and features of Outlook and wish to enhance their skills using the software’s intermediate and advanced-level features.

Awarded 12 CPD points upon successful completion

Duration 12 hours. This will vary based on prior knowledge and ability.

Course Content

Course Content

Module 1: Customising Microsoft Outlook

Customising the Quick Access Toolbar, the Inbox, and Mailbox View; Adding an Email Account; Office Account and Outlook Options

Module 2: Personalising Email Messages

Email Signatures; Saving Email Attachments; Delivery Options; Recalling an Email

Module 3: Organising Emails

Email Searches; Creating Search Folders; Creating Folders and Subfolders; Conditional Formatting for Emails; Using Categories and Follow-Up Flags

Module 4: Deleting, Cleaning, and Exporting

Ignoring Conversations; Deleting, Archiving, and Restoring Emails; Cleaning Up Conversations; Opening and Exporting Data

Module 5: Rules and Automated Processes

Using Quick Steps; Using Rules; Managing Junk Mail; Sending Automatic Replies; Using Voting Buttons

Module 6: Additional Calendar Features

Customising Calendar Views; Customising the Look and Feel of Outlook; Delegate Access

Course Overview

Aims and Objectives

The aim of the course is for you to learn intermediate and advanced-level features and functions of the Outlook 2019 software, so you can better organise and manage your email and your Outlook calendar and be more effective and productive in your work.

Career Path

Microsoft Outlook is used across a wide range of job roles and responsibilities. Your new skills with the software will make your work more efficient and more valuable to employers.

Pre-Requisites

This course is the continuation of Outlook 2019 – Part 1.

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Private Individuals

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Executive PA, Organisations Testimonials

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Julie – Manager – Outlook

IT Tutor Led, Organisations Testimonials, Outlook Seminar

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Having been allowed to pay for the Course on monthly instalments, making it possible for me to afford the Course in easy instalments.
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The courses are very well presented in a methodical manner that makes it easy to follow and would recommend to others who are looking forward for training.”

EK – Accounting Technician Diploma

Book-Keeping, General Diploma, Private Individuals

My knowledge and understanding has vastly improved thanks to Callum. He was an excellent trainer, very patient and information was given clearly. I was able to understand all the formulas!

Lesley – Practice Manager – Excel

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Steven – Civil Engineer – MS Project

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I had just been made redundant from the Airline Industry, which had been my life for the last twelve years, so I knew I wanted to change my career. I had realised that IT skills are so important as I had now started looking for work and realised very quickly that the job market was very competitive.
I have not mentioned this till now but I am visually impaired and have been since birth so having a disability makes it even more difficult for employers to consider employing a disabled person, when so many abled bodied people are available so the training I received was incredible, the one to one help that the Glasgow ladies gave me was amazing I am surprised I never turned them to drink, but nothing fazed them they provided me with Zoom text and large print books and test papers. I was not very successful at school and the thought of taking exams really scared me but they sat me down and told me I could do it just take my time and they were right I managed to complete my Diploma.
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DB – Word and Microsoft Office Plus Diploma

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The trainer was very knowledgeable and helpful. The facilities were good to. Very good – highly recommend to anyone.

Dawn – Head of Project Management – MS Project

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J M – Trainee Network Analyst

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S E

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NM – Secretarial Diploma

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M M – Medical Audio Typist

Private Individuals

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I would thoroughly recommend anyone to do a course at Pitman, whether it is a comprehensive course such as the Executive PA course or a single subject course. Not only has the organisation been going a long time and has built up an enviable reputation, but I also found the flexible method of learning suited my situation as I was working part time and was able to wrap the course hours around my job. The supervisory staff were very helpful and approachable and did their best to help you out.”

SH – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

I have a job with the Inland Revenue as a Revenue Assistant. I enjoyed your course’s flexibility the most, as it was at my own pace.

J M – Inland Revenue Assistant

Private Individuals

The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.

S D – Executive PA

Private Individuals

“I just wanted to send you a quick email to say thank you most sincerely for finding me a place on the course. I have to say to you that I found the course totally inspirational. I have been on many courses, some dreadful and some ok, but none came anywhere near to the quality delivered by Pitman Training. The Trainer was so energetic, enthusiastic, very knowledgeable, friendly and adaptable to our needs – no wonder you heard the hoots of laughter from the course room, everyone was just enjoying it so much. It was a great group as well, lots of characters and this helped as well.
Our Trainer kept us totally captivated for 3 days and that’s no easy task when delivering – she is a gem. If I could be a Trainer with even half her ability I would be delighted.”

Derek Walker ——Project Manager

Organisations Testimonials, Train the Trainer

Great, helpful, friendly staff, good location easily accessible etc.

Sam – Customer Services Administration – Speedwriting

General PD, Organisations Testimonials, Speedwriting

Enjoyed the Supervisory Skills course, picked up useful tips and methods on how to handle difficult situations.

Deborah – Finance Team Leader – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

Engaging, easy to listen to, knowledgeable, great presence. The course quality was good.

Dandra – HVS Consultant – Presentation Skils

General PD, Organisations Testimonials, Presentation Skills

Very good.

Laura – Project Co-ordinator – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

Excellent course, well presented and worthwhile. Thank you!

Katie – Personal Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

Very good pace, pitch and tone. Excellent subject knowledge which was explained clearly. Well structured, informative course pitched at the right pace in a relaxed environment.

Nick – Change Manager – Train The Trainer

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“I completed the Accounting Technician Course with Pitman Training after being made redundant from my IT Position, but I was also keeping the accounts and payroll for my husband’s business on a voluntary basis, but had no real training.
I had to make a choice of either retraining for another IT position or taking my Accounts knowledge forward. I was sceptical regarding my accounts knowledge, but after a meeting with Pitman staff, I left feeling much more confident. The enthusiasm and commitment from the staff showed me that I was actually capable of making a career change.
The course was flexible, so I was able to work around home and current work commitments.
As soon as I was actually made redundant, I picked up a six month contract and since then I have worked almost non-stop on temp or fixed term contracts mainly through an agency. I often take my actual certificates with me to interviews and employers are impressed.
I am so glad that I went for the initial meeting regarding my career, it has helped me build a new career after the redundancy setback.”

SK – Accounting Technician DIploma

Book-Keeping, General Diploma, Private Individuals, Sage

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Microsoft Outlook 2019 – Part 2