Microsoft Outlook 2019 – Part 1

About the Course

The course consists of 7 modules and includes media demonstrations, hands-on activities, and knowledge check questions. At the end of the course, you will complete a series of consolidation exercises, which will help you review what you have learned and assess your understanding.

The course also contains quizzes at the end of each module and a Validation Test at the end of the course. With successful completion of the course, you will receive a Pitman Training certificate to verify your achievement.

Microsoft Outlook 2019 – Part 1

Your details

Training Centre

Hidden
Hidden
Hidden
Hidden
Hidden
Hidden

Course Info

Duration 12 hours. This will vary based on prior knowledge and ability.
Training Type Course
Study Type In centre, Online

Awards & Qualifications

Awarded 12 CPD points upon successful completion

Is this course right for me?

In this course, you will learn how to use the core features of Outlook 2019, such as how to send, receive, and manage email messages, use the calendar for scheduling appointments, and create tasks and notes.

Is this course for you?

The course is designed for those who wish to learn how to use this powerful communication tool. You will learn the key concepts and techniques necessary to work with Outlook’s most used functions and features.

Awarded 12 CPD points upon successful completion
Duration 12 hours. This will vary based on prior knowledge and ability.

Course Content

Course Content

Module 1: Introduction to Outlook 2019

An Overview of Outlook 2019; Exploring the Outlook Interface; Using Help in Outlook 2019

Module 2: Using Email

Sending and Receiving Mail; Focused Inbox; Forwarding and Replying to Messages; Specifying Default Fonts; Customizing Reply Messages

Module 3: Working with Emails

Creating a New Mail Message; Attaching Files, Photos, Graphics, and Other Items; Directing Mail with @ Mentions; Hyperlinks and Bookmarks

Module 4: Keyboard Shortcuts and Printing

Using Keyboard Shortcuts; Printing

Module 5: Using Contacts

Adding a New Contact; Utilizing the Contact Card; Creating a Contact Group; Managing Contacts Using Folders

Module 6: Using the Calendar

Creating an Appointment; Creating and Cancelling a Meeting; Responding to Invites; Configuring Reminders; Forwarding Calendar Items

Module 7: Tasks and Notes

Creating a New Task; Assigning and Completing Tasks; Creating Notes

Course Overview

Aims and Objectives

The aim of the course is for you to learn the core features and functions of Microsoft’s Outlook 2019 software, so you will be able to effectively manage your professional communications.

Career Path

Microsoft Outlook is used across a wide range of job roles and responsibilities. Your new skills with the software will make your work more efficient and more valuable to employers.

Pre-Requisites

Familiarity with the Windows environment and experience using a computer keyboard.

Event Series Speedwriting

Speedwriting

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

This course is ideal for anyone involved in taking notes at all levels in both work and personal life. The course is particularly beneficial to those for whom taking minutes...

Event Series Power BI Introduction

Power BI Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and...

Event Series Telephone Techniques

Telephone Techniques

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

This 1-day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important...

Event Series Leadership Skills

Leadership Skills

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

For managers who are developing into senior leaders. You are even less involved in the day-to-day delivery of the work; your success depends on your ability to manage your managers...

Event Series Meetings and Minutes

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

For anyone who organizes and takes minutes at meetings and those who would like to do this role to a professional standard. What you will learn: The difference between formal...

Adobe Photoshop

For individuals who are new to Photoshop or have only used Photoshop for limited tasks. During the course you will learn the fundamentals of the Adobe Photoshop Creative Cloud from...

Event Series PowerPoint Introduction

PowerPoint Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

For Individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course, you will be able to create professional-looking presentations. What...

Event Series Word Intermediate

Word Intermediate

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

For Individuals who are already using Word to an introductory level – this course will streamline and perfect your Word skills by teaching you intermediate features available within the Word...

Testimonials

Upcoming Events

Calendar of Events

M Mon

T Tue

W Wed

T Thu

F Fri

S Sat

S Sun

1 event,

2 events,

2 events,

3 events,

0 events,

0 events,

2 events,

3 events,

Adobe Photoshop

Event Series

2 events,

2 events,

1 event,

0 events,

0 events,

3 events,

Adobe Illustrator

Event Series

2 events,

1 event,

2 events,

1 event,

0 events,

0 events,

0 events,

2 events,

2 events,

1 event,

0 events,

0 events,

0 events,

0 events,

1 event,

- Event Series

Speedwriting

1 event,

1 event,

0 events,

0 events,