About the Course
Help save wasted hours and make your mark in the office! A core role in any office admin, secretarial or PA job is supporting your team, aiding productivity and efficiency in an otherwise manic world! Time is precious and meetings can often be a thorn in our side. Thousands of hours are wasted in the workforce through ‘having meetings’ – but when used properly, productively and proficiently they can be very valuable forms of communication.
CITB Members can receive a special discounted rate on our training courses – Click to find out more
If you work as a Secretary, Administrator, PA, EA or Office Manager for instance, your role may involve taking notes or minutes at meetings.
Is this course for you?
If you are required to take notes or minutes in meetings as part of your role, this course will help you increase your speed and efficiency and is a modern alternative to the traditional shorthand systems.
There are three lessons in this course:
Lesson One: what minutes are, the cycle of a meeting, different types of meeting, the purposes and benefits of meetings, the roles of chair, attendee and minute taker, the tasks that a minute taker might undertake before the meeting, notice of the meeting, arranging the venue and refreshments, preparing the agenda, dealing with documents that may be needed for a meeting, distributing the agenda, last minute preparations.
Lesson Two: definition of the role of the minute taker, preparation for the start of the meeting, the four steps of listening, skills to speed up your note taking, what to note down in a meeting, the importance of the liaison between minute taker and chair, confidence, assertiveness.
Lesson Three: grammar, spelling, punctuation, vocabulary, how to use reported speech, word processing skills, proofreading, typing up the minutes, distributing the minutes.
Benefits
Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Objectives: To understand what meetings are and why we have them To...
Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Objectives: To understand what meetings are and why we have them To...
Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Objectives: To understand what meetings are and why we have them To...
Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Objectives: To understand what meetings are and why we have them To...
Duration: 1 day We can deliver this course onsite at your workplace or via virtual classrooms if preferred. Objectives: To understand what meetings are and why we have them To...
‘’Both Carol & Liz attended the Professional Receptionist Training course on Friday 31st January in Edinburgh held by Pitman Training. Both enjoyed the course and thought it was beneficial and relevant to their place of employment.
Since the course they both feel more confident and understand a lot more about what is required of a Receptionist.’’
Professional Receptionist
‘’Just to thank you again for the excellent course. It was at just the right level and I really appreciated being able to attend without having done the previous one.Too many courses insist on a progression through levels with certificates rather than accepting experience. Callum presented the course at a very good pace giving plenty of time for questions.Definitely the best computing related course I have attended!’’
Excel level 2 C M——-National Trainer
Marion was really good and helped me to understand what I was doing and extremely fun.
Fiona – Trainee Administrator – Assertiveness
The trainer was very good, explained everything clearly and answered questions well. The content of the course was at a good level for introduction.
Alison – Project Manager – Access
“After graduating a few years ago and going off for a few years to live abroad, I then came back and decided to pursue a career in law. I decided the best route was to first get experience in a law firm and then perhaps study part time. My goal was to become a legal secretary to start off but the skills required such as Microsoft Office packages and knowledge of legal terminology and procedures was not something I had picked up at university!!
I decided I needed a foot in the door and chose to study for the legal secretarial diploma at Pitman. The course was great because it was completely flexible and the training facilities were of the highest standard. The supervisors were always happy and friendly and I was impressed that they really took an interest in everyone personally.
Towards the end of my course, the supervisors referred me to a vacancy at Simpson and Marwick for a litigation secretary. Litigation was the most interesting module and that was the area I wanted to get into. I decided to apply. The very next morning, I had an interview lined up and two days later I had the job. It was the first job I applied to. The HR manager at Simpson told me that the diploma at Pitman had secured me the job and she believed the course to be an excellent grounding for starting work there.”
As regards the job, I have been there for a few weeks now and I can honestly say that I’m loving every minute of it. It’s definitely challenging and at times hard work but it’s interesting and I work with a great group of people in the best litigation team in Scotland.
I’d also like to say a big thank you to the training team who helped me the most. They really went that extra mile to help me and they were always so friendly and nice to be around. Please pass on my thanks to them – they are great assets to Pitman!
LC – Legal Secretarial Diploma
Excellent course, well presented and worthwhile. Thank you!
Katie – Personal Assistant – Word