Duration: 1 Day
We can deliver training onsite at your workplace or virtually via teams.
Available on our open schedule timetables in Edinburgh and Glasgow.
Overview:
The aim of this course is to learn how to develop and apply the skills of influential communication.
CITB Members can receive a special discounted rate on our training courses – Click to find out more
The topics and timings will reflect the participant’s needs on the day and may cover all or some of the following:
Understanding Influence
Exploring the nature and application of influential communication. Clarifying who you want to influence, what kind of influencing you want to have and why.
Principles and Skills of Influential Communication
Fundamentals of influential communication. Verbal and non-verbal communication. Congruence and leading behaviour.
The Language of Influence
Find the most attractive language for your listener. Using questions to influence and bring about a certain point of view. Insuring you don’t influence by accident.
Influencing though Feedback
Managing relationships through positive feedback. A gentle method of influencing others around you.
Presenting Information
Make persuasive, memorable, impactful and inspiring presentations.
Reframing the Meaning of Things
We all know a glass can be half empty or half full, but can we systematically manage or change the meaning of things?
Dealing with Objections
Introducing the stages of objection handling. How to manage those who play “Hard Ball” and develop creative solutions.
Objectives:
None
Duration: 1 Day We can deliver training onsite at your workplace or virtually via teams. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The aim of this...
Duration: 1 Day We can deliver training onsite at your workplace or virtually via teams. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The aim of this...
Duration: 1 Day We can deliver training onsite at your workplace or virtually via teams. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The aim of this...
Duration: 1 Day We can deliver training onsite at your workplace or virtually via teams. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The aim of this...
“The Fast Track diploma helped me no end. I managed to find a job in a major financial player and the confidence given to me through the relevant courses were valuable. A helpful staff and a flexible time to do the course in were key as it can be suited to everyone. I found a new job in just 2 weeks!”
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I was promoted to Operations manager within 6 months this was partly due to my knowledge base of Microsoft Office.
I thought the training I received with Pitman was second to none and would recommend your services to anyone. The service is excellent and the staff are very helpful and understanding. Thanks to the excellent service and training of Pitman I am now more confident and efficient at my job.”
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Lyndsay – Management Trainee – Executive PA Seminar
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I found the course to be excellent, hard to think of any improvements that could be made.
Derek – Finance Manager – Better Business Writing
Duration: 1 Day We can deliver training onsite at your workplace or virtually via teams. Available on our open schedule timetables in Edinburgh and Glasgow. Overview: The aim of this...