Hospitality Award

Perfect for anyone looking to build a career in modern, responsible hospitality organisations, the Hospitality Award brings together essential knowledge and practical tools to help you thrive in today’s fast-paced and people-focused industry.

 

This award will help you gain confidence in applying health, wellness, safety, beverage management, and service principles in hospitality settings. Ideal for aspiring hotel managers, guest service professionals, food and beverage staff, and team leaders, this award equips you with versatile skills that can be applied across a wide range of hospitality roles.

Health, safety, beverage management, and service excellence are increasingly recognised as core competencies in hospitality — not just for compliance, but for creating supportive, high- performing workplaces. Success in this area requires practical knowledge, empathy, and a proactive mindset.

Balancing guest needs with staff wellbeing, managing risks, and delivering exceptional service are all part of the challenge. With the right training and a structured approach, you’ll be ready to take it on.

 

WHAT WILL YOU GET IN RETURN?

After completing your training, you’ll feel more confident managing workplace risks, supporting colleagues, delivering excellent service, and responding to emergencies. You’ll have a toolkit of skills that can be applied across hospitality roles, and a nationally recognised Pitman Training certificate to boost your CV.

Course Info

Duration 90 hours flexi study / 2 weeks full time 90 hours flexi study / 3 weeks full time (full-time based on 20-30 hours / week)
Training Type Awards
Study Type In centre, Online

Awards & Qualifications

Awarded 90 CPD points upon successful completion

Discounted Training

CITB Members can receive a special discounted rate on our training courses – Click to find out more

Is this course right for me?

This award opens doors to a variety of roles, including Hotel Supervisor, Guest Services Manager, and Food and Beverage Attendant.

Awarded 90 CPD points upon successful completion
Duration 90 hours flexi study / 2 weeks full time 90 hours flexi study / 3 weeks full time (full-time based on 20-30 hours / week)

Course Content

WHAT THE AWARD PROVIDES YOU WITH:

You’ll gain skills in:

• Hospitality Principles – mastering the foundations of excellent service, professionalism, and guest experience.

• Health, Wellness, and Safety in Hospitality – understanding workplace risks, supporting mental health, and applying safety protocols across hospitality environments.

• Wine, Beer, and Cocktails – gaining product knowledge and service techniques for alcoholic beverages, including responsible service and presentation.

 

COURSES INCLUDED

Hospitality Principles

Understand the foundations of professional hospitality, including guest interaction, service standards, and workplace etiquette.

 

Health, Wellness, and Safety in Hospitality

Learn how to protect yourself, your team, and your guests through practical safety and wellness strategies tailored to hospitality environments.

 

Wine, Beer, and Cocktails

Gain essential knowledge of alcoholic and non- alcoholic beverages, including responsible service, product types, and presentation

Course Overview

This award is designed to give you the key skills required to work effectively in roles that involve health and safety, beverage service, and hospitality management.

There are no specific pre-requisites required to

study this award.

Testimonials