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Communication Skills Seminar

The Communication Skills training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres.

Effective communication is key in every situation we find ourselves in, whether it is work related or in our personal life. We all know or work with people whom we respect as effective communicators, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what’s important to the people around them.

This special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It would also benefit those who would like to develop their own skills and confidence in communicating generally

Course Duration: 1 Day

Executive PA 2

The following topics are covered:

  • Practical verbal and non-verbal communication
  • The importance of rapport and how to build relationships
  • Methods of organising your thinking to convey the message you really mean
  • How to communicate carefully in critical situations
  • How to resolve conflict and open up the communication
  • Using precise questioning skills to control and move the conversation along
  • How to implement changes when you return to your office

This course is designed to show you how to:

  • Apply principles of effective communication
  • Communicate complex ideas
  • Build effective dialogue in difficult situations
  • Frame communications positively
  • Become more persuasive when dealing with people inside and outside your organisation

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December 2021

Communication Skills (1 Day)

December 3
|Recurring Event (See all)

One event on 18/06/2021 at 00:00

One event on 03/09/2021 at 00:00

One event on 03/12/2021 at 00:00

Aberdeen, 469 Union Street
ABERDEEN, AB11 6DB United Kingdom

Classroom (attending in person) or Virtual Classroom (delivered remotely) training delivered with one of our tutors, running throughout 2020/2021 in Aberdeen. All…

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Communication Skills

December 9 @ 08:00 - 17:00
|Recurring Event (See all)

One event on 01/06/2021 at 08:00

Glasgow, First Floor 82 Union Street
Glasgow, G1 3QS United Kingdom

Personal Development Timetable 2021: Classroom training delivered face to face in Glasgow and Edinburgh centres or through our virtual classrooms. Contact Helen…

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Flexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.

Eligibility Criteria:

  • You must be a Levy Paying Employer
  • The Company must be based or operate in Scotland, wholly or partially
  • Employees must reside in Scotland

For more information on applying for this funding, contact our Course Advisors by clicking below:


A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

For more information on this or any of our courses complete the form

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