About the Course
Help save wasted hours and make your mark in the office! A core role in any office admin, secretarial or PA job is supporting your team, aiding productivity and efficiency in an otherwise manic world! Time is precious and meetings can often be a thorn in our side. Thousands of hours are wasted in the workforce through ‘having meetings’ – but when used properly, productively and proficiently they can be very valuable forms of communication.
If you work as a Secretary, Administrator, PA, EA or Office Manager for instance, your role may involve taking notes or minutes at meetings.
Is this course for you?
If you are required to take notes or minutes in meetings as part of your role, this course will help you increase your speed and efficiency and is a modern alternative to the traditional shorthand systems.
There are three lessons in this course:
Lesson One: what minutes are, the cycle of a meeting, different types of meeting, the purposes and benefits of meetings, the roles of chair, attendee and minute taker, the tasks that a minute taker might undertake before the meeting, notice of the meeting, arranging the venue and refreshments, preparing the agenda, dealing with documents that may be needed for a meeting, distributing the agenda, last minute preparations.
Lesson Two: definition of the role of the minute taker, preparation for the start of the meeting, the four steps of listening, skills to speed up your note taking, what to note down in a meeting, the importance of the liaison between minute taker and chair, confidence, assertiveness.
Lesson Three: grammar, spelling, punctuation, vocabulary, how to use reported speech, word processing skills, proofreading, typing up the minutes, distributing the minutes.
Benefits
For individuals who have never used Project or have only used Project for limited tasks. At the end of the 2-day sessions you will be able to create professional-looking planning documentation. What you will learn: Project Introduction – Ribbon bar overview, task area, Gantt chart area, view navigation, starting a project overview, project calendars. Resources...
This 2-day course is aimed at individuals who manage small projects, along with their other everyday tasks and need a broad understanding of the principles of project management. The course provides an overview of project management and introduces areas where other, more specific training may be beneficial. What you will learn: Identify the various stages...
In this course we will look at what business writing is, how to do it and how to do it well. Although business writing can seem a little overwhelming to begin with, it can be relatively easy to learn – once you understand the basics of what is required. What you will learn: Introduction –...
Assertiveness This workshop is about helping you recognize your own type of behavior and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. The course will show you how to...
As you develop as a manager you are even less involved in the day-to-day delivery of the work. Your success depends on your ability to manage your team, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
This workshop is ideal for anyone who wishes to improve their self-managing techniques, achieve more in their working day and gain more balance in their lives. Spending 1-day learning how to manage your time – will save you hours! What you will learn: To take an objective look at how you spend your time at...
For individuals who are new to Photoshop or have only used Photoshop for limited tasks. During the course you will learn the fundamentals of the Adobe Photoshop Creative Cloud from our certified Adobe Instructor. Classes are small group sessions guaranteeing time for practical training and questions and feedback from our tutor. What you will learn:...
The aim of this course is to learn how to develop and apply the skills of influential communication. What you will learn: To understand how we are influenced. How to tailor your communications for different people and situations. To communicate confidently and with purpose. How to put across complex ideas in simple, understandable ways. How...
This 1-day workshop will help you choose the correct style and tone for a report and clearly define your purpose. It will revisit the key principles of grammar, punctuation and spelling and is aimed at anyone involved in writing on behalf of their employer, and those for whom reports are or will be integral to...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
Assertiveness This workshop is about helping you recognize your own type of behavior and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. The course will show you how to...
I am currently working in the city in London as a PA. It is lots of fun, however very hard work!
L P – Personal Assistant
“After 12 years working for an airline I decided to make a career change and started looking into various training companies. I selected Pitman Training based on their helpfulness and support.
I started studying in August of 2007 and initially signed up for Comptia’s A+ to ensure I was making the right choice. After completing this with the great help I got from John and Martin I then went on to study for my MCSA.
Before completing my course I started applying for a few jobs and was lucky to secure a position with BCF Technology as an IT support engineer. I have no doubt that taking this course had a lot to do with their decision.
Throughout my involvement with Pitman Training I received nothing but encouragement from all the staff and fellow students, which certainly made learning easier and more enjoyable. I wouldn’t hesitate recommending Pitman Training to anyone that asked and will be using them for any future training I may need to undergo.”
MM – IT Technical
I am really enjoying the challenge of my new career and appreciate all that Pitman Training did to make it possible.
J M – Medical Secretary
The course content was clear and relevant. I met the objectives I came with.
Leanne – Sales Executive – PowerPoint
“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”
EJ – Secretarial Diploma
“Working as a secretary with Axis Media I felt that I needed to brush up my skills on some of the Office programmes that I was using as part of my job as well as gaining a recognised qualification. The Fast Track Diploma did this for me, and clarified some of the “mysteries” surrounding programmes such as Access which I had used slightly but never fully explored.
The course books and audio CD were clear and easy to follow, and the training staff were all very friendly and helpful, to the point of offering advice even after the course had finished.
Their unfailing cheeriness and sense of humour (together with the excellent facilities and pleasant working surroundings) added to the good atmosphere at the Pitman’s centre which is why I’ve now come back to do another course!”
PF – Fast Track Diploma
The trainer was very good, explained everything clearly and answered questions well. The content of the course was at a good level for introduction.
Alison – Project Manager – Access
Very approachable trainer, presented the course very well and I would highly recommend my colleagues taking this course.
Michelle – Change Manager – Communication Skills
Our trainer was excellent, by bringing real life examples it makes it easier to put into context.
Lesley – Operational Risk Analyst – Meetings and Minutes
Very friendly and I never felt that I was being taught anything but the information flowed. Your trainer is the best thing about this course. Thank you Julie.
Tracy – Support Assistant – Train The Trainer
“I just wanted to write and say how much I enjoyed the medical terminology course, and also the medical audio word processing.
After spending the last few years as a carer looking after mum, even the thought of part-time work was daunting. At the time I started the course I was not confident to look for work, but the more I went into the “office” the more my confidence grew.
The Pitman Centre in Glasgow is a very casual/informal office environment, with absolutely no pressure and time for tea/coffee whenever I like.
All I had to do was book my time in advance and I felt I had complete control of my own time for studying. I also continued the learning at home in between visits to Glasgow.
It is absolutely incredible the difference I feel at the end of the course to when I first started.
I am now looking forward to finding suitable part time work alongside my carer role, and feel I have gained the confidence to become a valuable member of the team at my local hospital.
Thank you again for all your assistance.”
EC – Medical
“I started the Executive PA/Secretarial Diploma course at the Pitman Training Centre in Edinburgh in August 2012 and followed up with 2 Legal Modules.
Before I started my Pitman Training course I was working in retail and not feeling like I was getting anything out of my job. My training has helped me to build up the knowledge and skills required to work in a much more demanding position and has been a great help to me.
In April 2013, I left my job and applied for a job as a receptionist at a Hotel outside Aberfeldy – a job which a friend had seen advertised and suggested I applied for. The job description entailed working mainly behind reception, dealing with guests, but also comprised of a lot of secretarial based work such as organising functions and meetings and typing up notes and menus etc. I was offered the job only hours after I went for the interview and so of course accepted it straight away.
I applied for the receptionists job 9 months after I began my course, as initially I was in no great rush to find another job, but would rather focus on working through the modules so that I would have the necessary experience for when I did decide to apply for something else.
I have loved doing my Pitman courses and have found the workbooks and online exercises very beneficial. I have enjoyed being able to work through each part of the course in my own time and being able to repeat exercises and aspects of modules has definitely been a help, especially on some of the more tricky subjects. It has made me a feel a lot more comfortable in what I am doing and has allowed me to go over parts that I was having any difficulty with.
All of the tutors and staff at the Centre in Edinburgh have been fantastic, and are always there on the end of the phone or an email whenever I have needed any help or clarification on any part of the course. They have always been more than happy to give me advice and guidance, no matter how trivial I think my questions are.
My experience at Pitman Training has been excellent and I will definitely consider doing another course at the Centre in the future, and would highly recommend it to other people.”
CS – Legal/ Executive PA Diploma
Julie was able to convey the content of the course clearly and used lots of real life examples to demonstrate. As we were a small group she was able to detail the course to meet our own objectives. Very useful course with knowledgeable trainer. I have learnt skills which will be used immediately within the workplace and at home.
Cara – Assistant Accountant – Influencing Skills
I have just completed my Accounting Technician Diploma with Pitman in Edinburgh.
I had relocated to Fife after working as an Office Manager in Livingston and I was now at home looking after my 3yr old son. I had tried to get a couple of part time admin jobs but was unsuccessful, with the view being that I was over qualified. I therefore felt that it would be easier to work from home as a self employed bookkeeper, this would mean I could earn some money and have the flexibility to look after my son. I had carried out various aspects of invoicing etc over the years but could never call myself a bookkeeper, I therefore needed to get a formal qualification that would give prospective clients the trust required.
After checking the internet I contacted Fran Maclean in Edinburgh, she invited me in for a chat and on her advice I arranged to complete the Accounting Technician Diploma as this was better suited to running your own business rather than just being an employee.
I arranged to complete my diploma from home, and only had to visit the Office in Edinburgh for 2 modules. I enjoyed every minute of this diploma, as I was able to fit the studying around home life. Help was available if required but the learning materials were actually so good that I don’t think I ever needed to call for help.
I have now completed my Diploma and am arranging to sit the Institute of Certified Bookkeepers entrance exam, this will allow me to portray a much more professional image when dealing with clients.
Completing this Diploma has given me much more confidence, and as a result I have decided to widen the scope of my business idea.
I would have no hesitation in recommending Pitman Training and am sure that I will continue to use them myself in the future.
PC – Accounting Technician Diploma
Excellent trainer, made you feel at ease and felt comfortable to join in.
Laura – PA to Directors – Time Management
I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.
DT – Executive PA Diploma
’Not only was this an excellent learning experience, but also great fun. I picked up some great tips on how to command and hold the attention of a less than enthusiastic audience and I found the section on voice coaching extremely useful.
The course really helps develop confidence, particularly with regard to the advice on body language and stance and I would recommend that everyone who has to present to small or large audiences should attend.’’
Jacqui C—-HR Manager—-Citizens Advice
I found learning at Pitman Training was enjoyable, which makes all the difference. It was probably one of the best decisions I have made in the last decade.
S E
“As I was due to retire from teaching within a few months, I was looking to update my computer skills in order to facilitate a move to part time work in administration/ reception. After a chat with Linda, I decided upon the Fast Track Microsoft Office Diploma. This enabled me to remember work I had previously done in class using Word and PowerPoint and to also extend my use of the programs. The three others modules covered were Outlook, Excel and Access. I have to say Access was the most challenging for me, even though I could see the logic in it!!
I thoroughly enjoyed working through the modules as you are able to work at your own pace and go over areas again and again until you feel comfortable with your understanding. Another very positive aspect to going in to the Centre to work is the invaluable help given by the staff who are friendly and on hand to iron out any little problems; they calm you down when frustration levels begin to rise at your inability to see where you have gone wrong and expertly set you back on the right pathway!
I am delighted to say that I completed the course with Distinction.
At the moment I am not working but am now veering towards working within the NHS. In order to further my chances with this I am currently studying Medical Terminology. Again a bit of a refresher for me as I have previously studied Anatomy and Physiology, but am enjoying it none the less as it makes me use my brain cells. Not a bad thing!
Although not working I have been looking at the Show Website for NHS workers and will also be looking to find temporary work through an agency, if the first option does not work out, in order to gain experience back in an office environment.
I am glad I made the decision to call Pitman and chat to Linda about options. I can be a bit of a learning junkie and once I have the bit between my teeth I may well find another area to study and keep me at Pitman that bit longer.
Very satisfied client”
JN – Fast Track Diploma
Very good, no improvements to suggest. Marion was very knowledgeable and friendly.
Joyce – Governance manager – Better Business Writing
Marion was excellent. Kept us all motivated. Structured the session well. Looking forward to attending another one of Marions training workshop.
Natalie – Executive Assistant – Report Writing
Before Pitman I was not working and was finding it difficult to get job. My lack of computer experience was the major factor. Then a friend recommended Pitman Training to me. Since then my life has dramatically changed from worse to better.
As soon as I completed my studies at Pitman and was about to go to Napier University, I got a job as Fulfilment Officer at Help The Age on part time basis. Pitman Training has helped me in so many ways. It made me very confident in the use PC, my knowledge in Finance has improved a lot due to the practical aspects involved in the studies of which you cannot get in university. I was so confident in the use of sage accounting, purchases and sales ledger invoice processing and accounts reconciliations.
I got my first job three days after completing my studies and since I have had a number temporary jobs due my Pitman qualification. I have worked with HBOS, Quayle Munro Ltd-Investment Banking, City of Edinburgh Council, Action Group and SSPCA, all on temporary basis as Finance Officer since I left Pitman.
I have now secured a permanent employment as Development Finance Administrator with National Trust of Scotland. I got this job because of what I achieved in Pitman as my Line Manager commented. Without Pitman I would not have reached where I am today. God bless Pitman and all the staff in Edinburgh.
Everything at Pitman-Edinburgh is perfect. The trainers are wonderful and willing to help at all time. As someone from Africa, I was finding it very complex to type and to use computer as well but they took their time to teach all the basic necessities and now I am one of the best in computers at work.
The environment is very conducive, the receptionist is the best I have ever met and the course advisors are everything. They care, are very kind, patience and motivates everyone.
I am what I am today because of Pitman Training.
IN – Diploma
Clear and easy to follow instructions.
Karen – Cashroom Assistant – Word
“I just wanted to send you a quick email to say thank you most sincerely for finding me a place on the course. I have to say to you that I found the course totally inspirational. I have been on many courses, some dreadful and some ok, but none came anywhere near to the quality delivered by Pitman Training. The Trainer was so energetic, enthusiastic, very knowledgeable, friendly and adaptable to our needs – no wonder you heard the hoots of laughter from the course room, everyone was just enjoying it so much. It was a great group as well, lots of characters and this helped as well.
Our Trainer kept us totally captivated for 3 days and that’s no easy task when delivering – she is a gem. If I could be a Trainer with even half her ability I would be delighted.”
Derek Walker ——Project Manager
“I have completed two Diplomas at Pitman Training, first the Secretarial Diploma, and then the Accounts Technician Diploma with AAT.
I was at School before training began, started Pitman in the final year of school through my mum’s suggestion and finished training just before I got my University degree.
As I was at University during the peak of the economic crisis it was emphasised to us by every tutor/lecturer that just having a degree is not enough for you to stand out from the crowd in the job market. That extra skills and experience are essential.
I was studying economics and finance at university, so after completing the Secretarial Diploma for computer/admin skills I thought it would be a good idea to get some financial related qualification from Pitman.
The training has helped me enormously with University assignments and essay writing. It allowed me to make the most of the Microsoft applications, and therefore produce the best work I could. The touch typing skills I learnt are exceedingly useful, it cuts out so much time and now requires minimal effort to type up my thoughts/information, the words are on the screen pretty much the instant my brain thinks them.
Having Excel and Excel Expert has helped me in too many ways to count. In part-time jobs, I was able to provide a high standard of work and also impress managers by surpassing what is expected of me with computer related tasks. It also opened doors to new responsibilities in my work that wouldn’t have been given to me if I wasn’t so capable in Microsoft.
I am now working at an Architects as an Accounts Assistant. Every day I am using the skills that I learnt including Sage and Microsoft in particular Excel. I have no doubt that my qualifications in and ability to demonstrate knowledge helped me to get the job and pass the skills tests GLM set me as part of the interview process.
The staff at Pitman Training are amazing and will always do anything to help you learn, and they do it gladly, and I cannot fault them in any way.
Pitman has helped me with my transitioning from an aimless school girl to a professional young adult, through the time I have spent there.
I now feel prepared for the real world and look forward to having a successful career in finance, all thanks to Pitman for allowing me to get my foot in the job market door.”
RO – Scretarial/Book-keeping Diploma
My knowledge and understanding has vastly improved thanks to Callum. He was an excellent trainer, very patient and information was given clearly. I was able to understand all the formulas!
Lesley – Practice Manager – Excel
I was recently promoted to secretary to the Clinical Director at the Princess Royal Maternity in Glasgow. The job is varied, interesting and very well paid. I still have fond memories of my days at Pitman Training.
E L – Medical Secretary to the Clinical Director
“I studied the Legal Secretarial Diploma with Pitman because I wanted to have some formal IT qualifications and was interested in finding work in the legal or property sector. Before taking the course I was doing housekeeping and cleaning work and I had decided I wanted to look for something with a more administrative focus.
I had used computers a lot before doing the diploma but I now feel like I have a much better and more organised understanding of programmes like Microsoft Word and Excel and I am confident enough to experiment with them.
I thought I could already type very well but I am so much faster now that I’ve done the Typaz and speed development courses.
I have just been offered a job as a Plans Officer with Registers of Scotland through the Pertemps agency. I wouldn’t have been able to apply for this job without my Pitman diploma.
I would definitely recommend Pitman to others, especially other graduates, because it gives you more confidence and more options. I liked being able to work at my own pace and the supervisors in the training room were really helpful with all my modules.”
HB – Legal Secretarial
Everything I wanted from the course and more, Marion was approachable, I felt comfortable and at ease.
Charlotte – Executive PA – Executive PA Seminar
Overall excellent trainer with good psychological inferences too.
Blair – Managing Director – Presentation Skills
The trainer was excellent and took time to make sure we all understood what we were doing.
Louise – Commercial Manager – Word
Very engaging, simplified a lot of complex issues to meet the needs of the audience. Genuinely found both days very fascinating – very rare that I can listen to someone speak for 2 days and not get bored, but Julie achieved this! Can’t wait to try out my new tools and techniques!
Sarah-Louise – Business Development Executive – Influencing Skills
“I started off with Pitman doing Microsoft Office 2007 specialist before progressing into Microsoft Office 2010 and attaining Microsoft Office Master status by sitting Microsoft exams at Expert Level in Word and Excel and standard level Outlook and PowerPoint.
To add to my knowledge I have just completed Pitman’s ‘Train the Trainer’ 3 day course and applied to become a Microsoft Certified Trainer (MCT). With this training I have plans to increase the knowledge of Office within East Coast Mainline staff.
The skills and knowledge I gained, studying at Pitman Training, have made my job easier by using the advanced features in Microsoft Office to ‘correctly’ format and automate reports and simplify data collation. The ‘Train the Trainer’ course has provided me with increased confidence in dealing with people and situations and will allow me to improve working practice in the office by imparting my ‘Pitman gained’ Microsoft Office Knowledge to others. By raising the overall Office knowledge this should allow the depot to operate better with less time spent ‘trying’ to figure out bullet points and how to create graphs and more time spent doing the actual work.
You have an amazing team of staff at York Place, they are all a credit to you.
The flexibility of learning at Pitman Training is excellent given that you are able to study at Pitman Offices or distance learning at work or home to suit your personal circumstances.
I would thoroughly recommend Pitman Training whether you are looking to improve your situation by training to get a better job or improve your job security at your current location by improving your skills.”
KS – Microsoft Office
I was wary of attending the course as this was new to me but I fitted in very well and had a great two days. Thank you.
Louise – Office Manager – Supervisory Skills
Very good. I did a full semester in university on Project Management and this course taught me much more than I learned at university.
Rosemary – Wind Farm Developer – Project Management Principles
I was offered three jobs within a matter of weeks!
H S – Personal Assistant
I have a job with the Inland Revenue as a Revenue Assistant. I enjoyed your course’s flexibility the most, as it was at my own pace.
J M – Inland Revenue Assistant
“I started studying for a Secretarial Diploma with Pitman training in September 2013. After working as a mail room assistant for years, I wanted to move on to a better job with more opportunities.
I researched courses at various colleges but the hours weren’t suitable for me with a full time job. I liked the flexibility of studying with Pitman, it allowed me to study in my own time and at my own pace. At my first meeting with Linda we chatted about what kind of job I would like to do in the future and what kind of organisation I would like to work for. I had originally been interested in taking an ECDL course but after speaking with Linda we decided that a Secretarial Diploma would give me more opportunities of finding the job I was looking for.
I was very impressed with the course materials and facilities and found the course straightforward and easy to follow. The learning environment is very relaxed and girls are all very friendly and helpful. I have learned so many new skills while studying with Pitman and also learned to feel confident in my abilities. In July 2013 I started working as an administrator in an organisation that I have wanted to work in for several years. My new employer, the Scottish Police Federation was impressed by the qualifications I had earned and with the amount of my own time I had dedicated to studying for them. I love my new job and without all the help I received from Pitman Training I wouldn’t be in the position I am in now.
I want to thank all the staff for all the help you gave me and for making the time I spent at the training centre so enjoyable. I would recommend anyone to take a course with Pitman Training and wouldn’t hesitate to take another course if I feel I need to expand the skills I have learned in the future.”
NM – Secretarial Diploma
“When I met you back in February 2014 my mental state was at a low ebb. After our chat you gave me hope within myself!
When I realised what I was about to undertake, trepidation set in. Well, five months later I achieved my goal attaining a Diploma in Administration Assistant. This is such an huge achievement for me, being the first actual qualification I’ve attained. So a huge pat on the back for me!!!!
What can I say about Pitman Training, Edinburgh, simply first class! Your supervisors are a great bunch, nothing was too much trouble. Even when it came to asking what potentially could be a ‘stupid’ question, they always treated you with respect. I certainly asked a few ‘stupid’ questions! Their patience and understanding was first class, knowing that some of us weren’t on the same level with computer programmes as they were.
The courses are well set out with books and audio to help you along. The audio and on screen items are clear and concise, keeping it both plain and simple.
After five months my confidence is returning and that can only be a good thing for my future.
I’ve managed to secure a job with Edinburgh City Council and If there ever becomes a need to learn further subjects, you’ll be the first people I’ll contact.
Many thanks for all the help I’ve had over the past five months, so much appreciated.”
IS – Administration Assistant Diploma
Very useful, customised experience, highly recommended.
Sam – Programme Officer – Project Management Principles
“I had worked in Lettings Management for over six years and decided to have a complete career change. Pitman Training offered a legal secretarial course which I was able to complete in two and a half months full time and in less than two weeks of completion of the course, I found work.
I registered with a few recruitment agencies but also sent my CV to law firms directly. I am now working as a PA for the main partner of a law firm and training as a paralegal.
Thanks to Pitman and the team at the Edinburgh office, who have been very helpful, I am thankful and happy embarking on my new career.”
RA – Legal Secretarial Diploma
“I recently studied Marketing Essential with Pitman Training. I currently deal with marketing in my business. As Managing Director and Marketing Director I felt it necessary to gain some formal training in marketing.
Pitman Training’s course allowed me to study at my own pace in my own time and at my convenience – thus alleviating the stress that returning to study can cause. The on hand tutors provided efficient and effective back up and the training room was a peaceful and relaxed area to study.
I thoroughly recommend Pitman Training – and even signed up for a Diploma course with them as a direct result of enjoying the Marketing Essentials Course.”
GS – Marketing Essentials
I am convinced that my Pitman Training Diploma impressed them, and I certainly felt confident when I had to do a series of “skills tests” on Word and Excel. The skills I attained at Pitman Training have been invaluable, and I’ve become known as the person to see if anyone has any Microsoft Office problems!
B S – Project Officer
“I decided to study for Pitman’s Executive PA Diploma last year after having been out of work for some time. This turned out to be one of the best decisions of my life and a turning point for the better.
As I was unemployed at that time, I planned to complete my course in a short space of time and attended Pitman Training College, Edinburgh on a daily basis.
The Pitman staff and tutors were caring and attentive and I could approach them at any time for help. I never felt pressurised knowing that I could complete the modules at my own pace. The course definitely gave me the confidence and ability to successfully apply for positions knowing that I had a good head start in comparison with so many other people in the job market. I started to apply for positions towards the end of my course and was fortunate to immediately secure a temporary post in an organisation providing housing and support for older people in 25 locations across Scotland.
I am now pleased to report that I have been made a permanent employee and am thoroughly enjoying my position there.
I completed the course and, as I had chosen legal modules as electives, I received my Legal Secretarial Diploma as well as my Executive PA Diploma with Shorthand, both with distinction.
I would like to thank Pitman and the wonderful tutors for the fantastic training and assistance they have given me. I could not have done it without them and I have no hesitation in recommending the College to those wishing to improve their skills and to making themselves more employable.
Pitman can literally change your life!”
JM – Legal/Executive PA Diploma
“The training and facilities were both excellent.Callum was both patient and understanding to my level of knowledge.The course has certainly benefited me and in turn, my work.”
Excel Level 2 Lesley Allan——Sales Coordinator—–George Wimpey
Excellent. Would recommend to colleagues.
Scott – Project Manager – Access
“This was one of the most useful training sessions I have ever been to.The tutor gave a lot of practical advice and I thought asking people to commit to action plans to take advice back to the workplace was great.The trainer really listened to people and made sure everyone’s objectives were dealt with fully.”
Zoe Westwood—–Project Officer—-Changeworks
Very good training and very good facilities. The trainer was very competent, friendly, engaging and welcoming, very patient and good manner.
Andrea – Trainee Administrator – Excel
I believe that the only reason I was granted an interview let alone being offered this position, is because I had enrolled for your course at Pitman Training, Edinburgh.
F C – Medical Secretary
“I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.
But most importantly, Pitman training changed my life, forever and beyond I could have ever imagined. I did not have a job and had a very low self-confidence. It took me a while to have a courage and sign up for the advanced course that I had chosen, but I never looked back since that moment and everything in my life went on from strength to strength.
The staff became my second family and I would like to thank you for making me a better person. Every day you were transforming a young girl into a confident successful woman. We, as students are so lucky to have you.
After completing Pitman I was working for a Law Company, Edinburgh College and sat further exams that enabled me to progress further in my career.
I have recently been accepted for the position of Sales Consultant with Travelex. It took me just 7 days to get approved for the job since I saw the vacancy at the Job Fair and had a phone call to congratulate me for getting the job!!
I owe a lot in my life to Pitman Training. It truly changes lives, it gives confidence in your professional abilities, provides you with necessary qualifications to get that Dream Job!!”
DT – Executive PA Diploma
This course is ideal for any staff who are representing the company in a front-line reception position or those who are asked to deputize in this important role from time to time. It is designed to address the importance challenges that receptionists face, in addition to learning effective verbal and visual communication skills; participants will...
The aim of this course is to learn how to develop and apply the skills of influential communication. What you will learn: To understand how we are influenced. How to tailor your communications for different people and situations. To communicate confidently and with purpose. How to put across complex ideas in simple, understandable ways. How...
This practical workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. What you will learn: Practical verbal and non-verbal communication The importance of rapport and how...
For individuals who have never used spreadsheets or the Excel application before or only used Excel for limited tasks. At the end of the day, you will be able to create professional-looking spreadsheets. What you will learn: An Introduction to Excel - the ribbon bar, enter move and clear data, saving in Excel, creating new...
This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Each day consists of practical experience as well as hundreds of useful tips and techniques. The first part of the course concentrates on the design and structure of training as a learning tool; it then moves on to presentation,...
For individuals who have never used spreadsheets or the Excel application before or only used Excel for limited tasks. At the end of the day, you will be able to create professional-looking spreadsheets. What you will learn: An Introduction to Excel - the ribbon bar, enter move and clear data, saving in Excel, creating new...
For individuals who are new to Photoshop or have only used Photoshop for limited tasks. During the course you will learn the fundamentals of the Adobe Photoshop Creative Cloud from our certified Adobe Instructor. Classes are small group sessions guaranteeing time for practical training and questions and feedback from our tutor. What you will learn:...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. What you will learn Get to know the Microsoft Power...
For individuals who are already using Word to an Intermediate level – this course will streamline and perfect your Word skills by teaching you the advanced features available in the Word application. What you will learn: Mail Merge – Creating mail merge, merge envelopes and labels, creating data sources, editing data sources. Tracking – tracking...
For anyone who organizes and takes minutes at meetings and those who would like to do this role to a professional standard. What you will learn: The difference between formal and informal meetings. How to set out an agenda. Tips and techniques for note taking. The role of the minute taker What minutes are and...
This course is designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. The aim of this 2-day workshop is to provide participants with a range of skills, methodologies, and techniques to enhance their ability to supervise people, tasks and change effectively. What you will learn:...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
For Individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application – it’s different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment – Starting...
This 1-day workshop will help you choose the correct style and tone for a report and clearly define your purpose. It will revisit the key principles of grammar, punctuation and spelling and is aimed at anyone involved in writing on behalf of their employer, and those for whom reports are or will be integral to...
For managers who are developing into senior leaders. You are even less involved in the day-to-day delivery of the work; your success depends on your ability to manage your managers as well as mentor and inspire others. Your people skills need more finesse because there is more at stake; your emotional intelligence comes to the...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
In this ‘Deep Dive’ we will devote the full day to exploring Macros and how they are used in Excel. We recommend that you have a basic to intermediate understanding of Excel already. This seminar is also available on demand by virtual classroom. What you will learn: Introduction to Macros How to use the macro...
For Individuals who are already using Word to an introductory level – this course will streamline and perfect your Word skills by teaching you intermediate features available within the Word application. What you will learn: Tables – creating tables, altering tables rows and columns, deleting tables, entering date, table layouts, formatting tables, sorting data, drawing...
IT and Adobe Training Workshops AVAILABLE IN GLASGOW & EDINBURGH ON DEMAND - PLEASE CONTACT US FOR MORE DETAILS Adobe Illustrator For Individuals who are new to illustrator or have only used Illustrator for limited tasks. During the course you will learn the fundamentals of Adobe Illustrator Creative Cloud from our certified Adobe Instructor. Classes...
This 2-day course will help you hone your skills and give you the tools and space to practice delivering your message in a creative and confident manner. Classes are small and mainly experimental, allowing the trainer to focus and coach whilst reflecting on your particular challenges and requirements. What you will learn: • To overcome...
For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day, you will be able to create professional looking Word documents. What you will learn: Introduction – screen layout, ribbon bar, entering and editing text, spell and grammar checking, change case,...
This 2-day workshop is ideal for any PA looking to increase the contribution they make to their organisation. It is also aimed at secretaries who wish to develop and move up to the role of a PA. What you will learn: To understand the role of the Executive PA To learn to communicate effectively at...
This workshop is ideal for anyone who wishes to improve their self-managing techniques, achieve more in their working day and gain more balance in their lives. Spending 1-day learning how to manage your time – will save you hours! What you will learn: To take an objective look at how you spend your time at...
For anyone who organizes and takes minutes at meetings and those who would like to do this role to a professional standard. What you will learn: The difference between formal and informal meetings. How to set out an agenda. Tips and techniques for note taking. The role of the minute taker What minutes are and...
For individuals who have never used Project or have only used Project for limited tasks. At the end of the 2-day sessions you will be able to create professional-looking planning documentation. What you will learn: Project Introduction – Ribbon bar overview, task area, Gantt chart area, view navigation, starting a project overview, project calendars. Resources...
This 2-day course is aimed at individuals who manage small projects, along with their other everyday tasks and need a broad understanding of the principles of project management. The course provides an overview of project management and introduces areas where other, more specific training may be beneficial. What you will learn: Identify the various stages...
