About the Course
This is a very hands on, practical course in which we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. Show your employer you get this, or make it count for your business and you’ll never look back!
We help you see how to be really focused on working smarter to generate more profit.
Invaluable for anyone responsible for accounts or setting pricing within a business, this short course is something we’re sure you’ll get true value from.
Is this course for you?
If you work in bookkeeping or accounts or are a small business owner and need to know how to charge out time for staff, how to calculate profit on a job, or project profit in the next year’s turnover, this course is for you.
Similarly, small business owners may find this particularly useful. For example if you’re a garage owner who needs to cost out parts and labour; a wholesaler struggling to make profit due to squeezes on margins; or a manufacturer trying to find the optimum price for their products, this course can help.
There are three lessons in our Costing & Pricing course. Below is a breakdown of what you’ll cover in each lesson:
Lesson One: What to consider when pricing a product, factors which affect the profitability of a business. Common price-setting strategies, factors which influence the customer’s decision to buy. Ways to check that the price is right, how increasing or decreasing selling price affects profit, ways to market and sell products, defining direct costs and indirect costs, recovering costs
Lesson Two: Examples of a service business, identifying overheads of a typical service business, calculating a suitable hourly rate, defining fixed costs, variable costs and semi-variable costs, understanding the break-even point on a graph, formula to calculate the break-even point, limitations of break-even analysis.
Lesson Three: What ‘contribution’ is and how it is calculated, how fixed costs, variable costs, selling price and profit interact, using Excel to carry out appropriate calculations, how contribution theory can help to make business decisions, setting out and interpreting a marginal cost statement, understanding what is meant by ‘absorption costing’.
Aims and Objectives
A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.
Career Path
A great course to take if you’re keen to progress your career to Events Manager, Events Assistant, Marketing Manager, Marketing Assistant or Project Manager.
Pre-Requisites
There are no specific pre-requisites required to start this course.
This 2-day workshop is ideal for any PA looking to increase the contribution they make to their organisation. It is also aimed at secretaries who wish to develop and move up to the role of a PA. What you will learn: To understand the role of the Executive PA To learn to communicate effectively at...
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I am convinced that my Pitman Training Diploma impressed them, and I certainly felt confident when I had to do a series of “skills tests” on Word and Excel. The skills I attained at Pitman Training have been invaluable, and I’ve become known as the person to see if anyone has any Microsoft Office problems!
B S – Project Officer
I thought the Executive PA Seminar was just fantastic, our trainer was excellent, she was completely inspirational and motivational, she really knows her stuff and maintained your interest at all times. I would recommend this course to any PA who is looking to increase their confidence in knowing how best to deal with their boss, the assertiveness training in particular has proved to be very useful!
Overall, it proved to be an invaluable opportunity to gain useful skills and share experiences with other PA’s. I’m already thinking of which course I can go on next!
Hayley—–PA
Enjoyed the Supervisory Skills course, picked up useful tips and methods on how to handle difficult situations.
Deborah – Finance Team Leader – Supervisory Skills
Overall excellent trainer with good psychological inferences too.
Blair – Managing Director – Presentation Skills
I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.
DT – Executive PA Diploma
“In the last year I successfully completed and passed Sage Accounting and Sage Payroll Computer Courses with Pitman Training. Before my training I was looking for a job, but realised that I needed more qualifications in order to get my ideal job.
I am now applying for jobs and feel more equipped and confident. I am searching the job sites and sending my CV. I know it’s only a matter of time until I have the job I desire.
My learning time at Pitman Training was a very happy time for me. I felt warmly welcomed each day and this enabled me to learn quickly. The staff were extremely professional, friendly and helpful and the atmosphere was very relaxed. I so enjoyed my Courses and it really was learning made easy.
I wish to Thank each member of Pitman Training Staff. I have never enjoyed a learning experience as much as I enjoyed my time with you.
Many Thanks!”
GC – Sage
The course was relaxed, friendly and inclusive. The tutor was experienced and comfortable with answering questions raised not phased by anything.
Linda – Personal Assistant – Executive PA Seminar
“The training and facilities were both excellent.Callum was both patient and understanding to my level of knowledge.The course has certainly benefited me and in turn, my work.”
Excel Level 2 Lesley Allan——Sales Coordinator—–George Wimpey
Marion had great knowledge. I benefited from the examples provided. Great that Marion encouraged discussion, as the hints and tips will help me in my work environment.
Natalie – Executive Assistant – Executive PA Seminar
Excellent. Very approachable and knowledgeable. Made the subject interesting.
Angela – Assistant Facilities Manager – Excel
I came to Pitmans after leaving my job as a Customer Service Team Leader as I wanted to better myself & change careers. I studied the Executive PA Diploma, the course was very informative & could be done at my own pace. After completing the course I temped for 3 months & then I managed to get a job as an administrator through Office Angels. I am now working for an Interior Design company as PA to the Managing Director.
I would recommend Pitman to anyone who wants to improve themselves, I also made some new friends who I am still in contact with, as my circle of friends was very limited as I knew no-one when I moved to Edinburgh 3 years ago…
Many thanks again, I will be back!
LB – Executive PA Diploma
The trainer was engaging with audience, friendly, approachable and covered content of course excellently.
Tracey – Employer Engagement Officer – Communication Skills
I would have no hesitation in recommending Pitman Training to anyone who has an interest in investing in their personal development
C N – Executive Assistant
Julie was excellent, she has given me the tools and skills to go forward as a trainer and do it confidently.
Natalie – Business Travel Consultant – Train The Trainer
“I was previously working as an Office Manager for a small online retailer – which I enjoyed – but I was ready for a new challenge and wanted to expand my CV.
I couldn’t fault the training at Pitman. Each course was easily manageable as it was split into lessons. To add to that, the supervisors were always on hand to help out with any questions, however big or small.
I applied for one job I particularly liked the sound of, and after two interviews, a psychometric test and three skills tests (which I was able to complete with confidence due to my training at Pitman) I found out I was successful!
I am now Office Manager and PA to a senior member of staff at one of Scotland’s leading estate agents. I absolutely love my new role and I am learning more and more every day.
I could have easily stayed in my old job but wanted a new challenge, on a different path, and Pitman training was the stepping stone I needed.
I would fully recommend the Executive PA course to anyone looking to develop their skills and CV. It gave me confidence to apply for the job I have now, helped me in the interview process and above all, now helps me on a daily basis in my new role.
The team at Pitman made me feel welcome and comfortable, and my time spent at York Place was most enjoyable.
Many thanks!”
KC – Executive PA Diploma
Marion created a fun training environment and always encourages questions and opinions.
Jennifer – Insolvency Administrator – Report Writing
I believe that the only reason I was granted an interview let alone being offered this position, is because I had enrolled for your course at Pitman Training, Edinburgh.
F C – Medical Secretary
I have now come to the end of my courses in finance, and I should like to say how impressed I was with the quality of training I received through them all.
The knowledge I have gained has consolidated and enhanced my previous experience in a number of accounts jobs over the years, and given me new confidence in my skills and abilities to truly pursue bookkeeping as a specialist career. There are certainly many businesses out there that really need competent “accounting technicians”.
As soon as I had completed my Sageline 50 Accounts course, I got a second job using both this training and the previous course I completed, Excel Proficient. My training in Manual PAYE and Sage Payroll has enabled me to take over the wages responsibility in my other part-time bookkeeping job, and I have also set up a stock control system on the laptop using Excel spread sheets.There is also a possibility of taking on a further job working from home a couple of afternoons / evenings a week, doing the accounts for another local business using Sage on a laptop.
I am delighted with the “instant” results my training with yourselves have produced – the investment of time, money and effort was definitely worthwhile, now that I am reaping rewards well beyond my original expectations…. even at my time of life (over 50), retraining to specialist level in accounts has been an excellent decision.
THANK YOU!
DG – Accounting Technician Diploma
I found the course to be excellent, hard to think of any improvements that could be made.
Derek – Finance Manager – Better Business Writing
“I spent many years living overseas, on returning to Scotland I was frustrated with the difficulty in finding employment due to my lack of work experience or qualifications in a particular field.
Completing the Legal Secretarial Diploma with Pitman Training has certainly changed this by providing me with the skills and confidence I needed to kick start my career.
Throughout the course the Staff were very helpful and friendly and when the time came to consider seeking employment the support and advice they offered was excellent. Just prior to completing the course I was offered a job in the legal department of a major financial institution in Edinburgh.
I’m absolutely delighted. I thoroughly enjoyed the whole training experience with Pitman, without the Diploma I know I would not have been offered the position.”
MG Legal Secretarial Diploma
Very good training and very good facilities. The trainer was very competent, friendly, engaging and welcoming, very patient and good manner.
Andrea – Trainee Administrator – Excel
Clear and easy to follow instructions.
Karen – Cashroom Assistant – Word
“Before I started my training at Pitman I was unemployed, I had been working as a accounts assistant in a hotel for three years and although my last job was in accounting I had no knowledge or understanding of SageLine 50 Computerised Accounting, which is widely used throughout many organisations, so it was important for me to learn this accounting software.
I found all the staff really helpful in guiding and advising me throughout the course and when I had finished they suggested I should take the Computerised Sage 50 Payroll course to complement further my skills.
On finishing both courses, I was also advised by the staff to take the external examinations from the International Association of Bookkeepers (IAB) in both of the courses I had studied. Once I finished the IAB exams in June 2013 I became committed in searching for a job in an accountancy position. The knowledge I had gained and the results of the courses enhanced my C.V and I felt much more confident when applying for jobs.
After two months I managed to secure three interviews, two of which offered me jobs. I accepted a full time sales ledger assistant position in Skyscanner.
I would like to thank Pitman Training staff for all their help and support which has helped me to secure the job that I wanted.”
MR – Sage
The trainer was happy to stop and answer any questions and did not make you feel your questions were silly.
Eileen – Finance and Admin Officer – Access
The trainer was very knowledgeable and helpful. The facilities were good to. Very good – highly recommend to anyone.
Dawn – Head of Project Management – MS Project
“I have recently just completed the ‘Accounting Technician Diploma’ which was fantastic. This Diploma was great as it enabled me to get a good insight into each course required to work in an accounting environment.
Before my training I was living and working abroad in Spain and France, were I was learning the local language and teaching English to both adults and children.
On my return to Scotland I started my own small business as franchisee for ‘La Jolie Ronde’ where I am a Licensee for the company. I actually found this business opportunity whilst still living abroad in France on line and applied from there.
When I just started this business 3 years ago my knowledge of how to keep my books under control to help view profits and fill tax returns was nonexistent, but now thanks to the course at Pitman I am in full control of my accounts : )
I may also want to widen my job options as my business is only part time, I am thinking of possibly applying for account assistant positions in the near future and I am sure with my training at Pitman and my Certificate to back it up, I should have a good chance of securing employment.
I enjoyed my learning experience so much at Pitman
The staff that work there are all so lovely and very helpful, and I am sure you will see me again in the future back to study another course.
Thanks a lot for all your help.”
SB – Accounting Technician Diploma
“I completed the Accounting Technician Course with Pitman Training after being made redundant from my IT Position, but I was also keeping the accounts and payroll for my husband’s business on a voluntary basis, but had no real training.
I had to make a choice of either retraining for another IT position or taking my Accounts knowledge forward. I was sceptical regarding my accounts knowledge, but after a meeting with Pitman staff, I left feeling much more confident. The enthusiasm and commitment from the staff showed me that I was actually capable of making a career change.
The course was flexible, so I was able to work around home and current work commitments.
As soon as I was actually made redundant, I picked up a six month contract and since then I have worked almost non-stop on temp or fixed term contracts mainly through an agency. I often take my actual certificates with me to interviews and employers are impressed.
I am so glad that I went for the initial meeting regarding my career, it has helped me build a new career after the redundancy setback.”
SK – Accounting Technician DIploma
Excellent course, well presented and worthwhile. Thank you!
Katie – Personal Assistant – Word
“After graduating a few years ago and going off for a few years to live abroad, I then came back and decided to pursue a career in law. I decided the best route was to first get experience in a law firm and then perhaps study part time. My goal was to become a legal secretary to start off but the skills required such as Microsoft Office packages and knowledge of legal terminology and procedures was not something I had picked up at university!!
I decided I needed a foot in the door and chose to study for the legal secretarial diploma at Pitman. The course was great because it was completely flexible and the training facilities were of the highest standard. The supervisors were always happy and friendly and I was impressed that they really took an interest in everyone personally.
Towards the end of my course, the supervisors referred me to a vacancy at Simpson and Marwick for a litigation secretary. Litigation was the most interesting module and that was the area I wanted to get into. I decided to apply. The very next morning, I had an interview lined up and two days later I had the job. It was the first job I applied to. The HR manager at Simpson told me that the diploma at Pitman had secured me the job and she believed the course to be an excellent grounding for starting work there.”
As regards the job, I have been there for a few weeks now and I can honestly say that I’m loving every minute of it. It’s definitely challenging and at times hard work but it’s interesting and I work with a great group of people in the best litigation team in Scotland.
I’d also like to say a big thank you to the training team who helped me the most. They really went that extra mile to help me and they were always so friendly and nice to be around. Please pass on my thanks to them – they are great assets to Pitman!
LC – Legal Secretarial Diploma
“When I started my Executive PA Diploma last September I was quite unsure what direction my career was going in, I guess you may hear this fairly often, however as the course progressed and my confidence increased I felt ready to look for a PA Executive job. In January I was very successful to be offered the role PA to the Senior Dental Advisor at Practitioner Services (part of the NHS) which I believe my Pitman training played a pivotal part and gave the company confidence to employee me.
I have now completed my three month contract at Practitioner Services, so again I had to think about the direction my career would go. So, I am delighted to let you know that I have been offered a permanent job as a Training Co-ordinator, taking over all the logistics and administration associated with the training events and seminars that the Company delivers and I will be working directly with the Managing Director.
Therefore, I would like to take this opportunity to thank you and your training administration team without whom none of this would have happened.”
LF – Executive PA Diploma
“I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.
But most importantly, Pitman training changed my life, forever and beyond I could have ever imagined. I did not have a job and had a very low self-confidence. It took me a while to have a courage and sign up for the advanced course that I had chosen, but I never looked back since that moment and everything in my life went on from strength to strength.
The staff became my second family and I would like to thank you for making me a better person. Every day you were transforming a young girl into a confident successful woman. We, as students are so lucky to have you.
After completing Pitman I was working for a Law Company, Edinburgh College and sat further exams that enabled me to progress further in my career.
I have recently been accepted for the position of Sales Consultant with Travelex. It took me just 7 days to get approved for the job since I saw the vacancy at the Job Fair and had a phone call to congratulate me for getting the job!!
I owe a lot in my life to Pitman Training. It truly changes lives, it gives confidence in your professional abilities, provides you with necessary qualifications to get that Dream Job!!”
DT – Executive PA Diploma
Very good! Relaxed atmosphere which helped. I have come away with many ideas.
Lyndsay – Management Trainee – Executive PA Seminar
Marion was very clear about the topic covered in the course. I found I actually enjoyed it more than I was expecting.
Jamie – Customer Service/Security – Receptionist Seminar
I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.
J M – Trainee Network Analyst
Excellent facilities. Excellent trinaing course!
Kirsty – Team Organiser – PowerPoint
Very good.
Laura – Project Co-ordinator – MS Project
“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”
EJ – Secretarial Diploma
The small group to tutor ratio was very helpful. It was at a great location, lunch was a treat, the training was well-paced and clear. The trainer was very patient, not patronising (a relief) and very helpful.
Paula – Assistant Visitor Experience Manager – Word
“As I was due to retire from teaching within a few months, I was looking to update my computer skills in order to facilitate a move to part time work in administration/ reception. After a chat with Linda, I decided upon the Fast Track Microsoft Office Diploma. This enabled me to remember work I had previously done in class using Word and PowerPoint and to also extend my use of the programs. The three others modules covered were Outlook, Excel and Access. I have to say Access was the most challenging for me, even though I could see the logic in it!!
I thoroughly enjoyed working through the modules as you are able to work at your own pace and go over areas again and again until you feel comfortable with your understanding. Another very positive aspect to going in to the Centre to work is the invaluable help given by the staff who are friendly and on hand to iron out any little problems; they calm you down when frustration levels begin to rise at your inability to see where you have gone wrong and expertly set you back on the right pathway!
I am delighted to say that I completed the course with Distinction.
At the moment I am not working but am now veering towards working within the NHS. In order to further my chances with this I am currently studying Medical Terminology. Again a bit of a refresher for me as I have previously studied Anatomy and Physiology, but am enjoying it none the less as it makes me use my brain cells. Not a bad thing!
Although not working I have been looking at the Show Website for NHS workers and will also be looking to find temporary work through an agency, if the first option does not work out, in order to gain experience back in an office environment.
I am glad I made the decision to call Pitman and chat to Linda about options. I can be a bit of a learning junkie and once I have the bit between my teeth I may well find another area to study and keep me at Pitman that bit longer.
Very satisfied client”
JN – Fast Track Diploma
The trainer had an excellent general knowledge which helped with explaining things in the course.
Annette – Production and Accounts – Project Management Principles
‘’Both Carol & Liz attended the Professional Receptionist Training course on Friday 31st January in Edinburgh held by Pitman Training. Both enjoyed the course and thought it was beneficial and relevant to their place of employment.
Since the course they both feel more confident and understand a lot more about what is required of a Receptionist.’’
Professional Receptionist
Like the style of the course, right amount of group and tutor led sections. I find the courses excellent, can’t think of anything to comment on. Thank you.
Sharon – HR Assistant – Influencing Skills
The small group allowed for personal interaction and focus on specific examples from the group.
Donald – Client service manager – Assertiveness
“I chose the training because that I knew that I was in dire need of updating my skills. After searching on the Internet I became aware of Pitman Training and then on speaking to the Dumfries Pitman Training Centre I chose Pitman because the courses on offer fitted my need. Following the advice given by the Centre I actually pursued a different course to what I originally thought that I needed. Pitman offered flexibility which was crucial to me – I could choose when I wanted to attend the sessions and to work at my own pace.
The tutor support was invaluable when I needed it and the staff overall at the Centre were friendly and helpful.”
AO – General Courses
‘’Just to thank you again for the excellent course. It was at just the right level and I really appreciated being able to attend without having done the previous one.Too many courses insist on a progression through levels with certificates rather than accepting experience. Callum presented the course at a very good pace giving plenty of time for questions.Definitely the best computing related course I have attended!’’
Excel level 2 C M——-National Trainer
Knowledgeable, Approachable and effective communicator.
Margaret – Care home manager – Assertiveness
Our trainer was excellent, by bringing real life examples it makes it easier to put into context.
Lesley – Operational Risk Analyst – Meetings and Minutes
Everything I wanted from the course and more, Marion was approachable, I felt comfortable and at ease.
Charlotte – Executive PA – Executive PA Seminar
Marion was great. She made the day very interesting and adapted it well to suit individual needs.
Laura – Admin Assistant – Better Business Writing
Very engaging, simplified a lot of complex issues to meet the needs of the audience. Genuinely found both days very fascinating – very rare that I can listen to someone speak for 2 days and not get bored, but Julie achieved this! Can’t wait to try out my new tools and techniques!
Sarah-Louise – Business Development Executive – Influencing Skills
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For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
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This 1-day workshop will help you choose the correct style and tone for a report and clearly define your purpose. It will revisit the key principles of grammar, punctuation and spelling and is aimed at anyone involved in writing on behalf of their employer, and those for whom reports are or will be integral to...
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This practical workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. What you will learn: Practical verbal and non-verbal communication The importance of rapport and how...
For Individuals who already use Excel to an Intermediate level. This course will teach you how to use Excel to analyze, collaborate and validate with Advanced features and tools which are extremely useful for auditing and streamlining your workflow. What you will learn: Macros – Editing and deleting macros, recording macros, customizing ribbon. Review Data...
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For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day, you will be able to create professional looking Word documents. What you will learn: Introduction – screen layout, ribbon bar, entering and editing text, spell and grammar checking, change case,...
This 2-day workshop is ideal for any PA looking to increase the contribution they make to their organisation. It is also aimed at secretaries who wish to develop and move up to the role of a PA. What you will learn: To understand the role of the Executive PA To learn to communicate effectively at...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. What you will learn Get to know the Microsoft Power...
This course is designed to understand what stress is, where it comes from and how it can affect you and those around you. As well as what you can do about it. What you will learn: Understand what stress means to you and how your body reacts to stress. Identify your own pressure and stress...
This 1-day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job role. What you will learn: Improved communication skills The importance of voice and attitude Listening skills and questioning techniques. To sound...
CPD Accredited Tutor led training, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. Can be delivered via virtual classrooms or onsite at your workplace. Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants...
IT and Adobe Training Workshops AVAILABLE IN GLASGOW & EDINBURGH ON DEMAND - PLEASE CONTACT US FOR MORE DETAILS Adobe Illustrator For Individuals who are new to illustrator or have only used Illustrator for limited tasks. During the course you will learn the fundamentals of Adobe Illustrator Creative Cloud from our certified Adobe Instructor. Classes...
CPD Accredited Tutor led training, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. Can be delivered via virtual classrooms or onsite at your workplace. Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants...
For individuals who have never used spreadsheets or the Excel application before or only used Excel for limited tasks. At the end of the day, you will be able to create professional-looking spreadsheets. What you will learn: An Introduction to Excel - the ribbon bar, enter move and clear data, saving in Excel, creating new...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
