Microsoft Outlook 2019 – Part 2

About the Course

The course consists of 6 modules and includes media demonstrations, hands-on activities, and knowledge check questions. At the end of the course, you will complete a consolidation exercise, which will help you review what you have learned and assess your understanding.

The course also contains quizzes at the end of each module and a Validation Test at the end of the course. With successful completion of the course, you will receive a Pitman Training certificate to verify your achievement.

Course Info

Duration 12 hours. This will vary based on prior knowledge and ability.
Training Type Course
Study Type In centre, Online

Awards & Qualifications

Awarded 12 CPD points upon successful completion

Discounted Training

CITB Members can receive a special discounted rate on our training courses – Click to find out more

Is this course right for me?

In this course, you’ll learn how to customise various elements in Outlook, the powerful business communication tool. And you’ll learn how to organise and manage your email and your Outlook calendar to be more productive.

Is this course for you?

The course is designed for those who are proficient with the basic concepts and features of Outlook and wish to enhance their skills using the software’s intermediate and advanced-level features.

Awarded 12 CPD points upon successful completion
Duration 12 hours. This will vary based on prior knowledge and ability.

Course Content

Course Content

Module 1: Customising Microsoft Outlook

Customising the Quick Access Toolbar, the Inbox, and Mailbox View; Adding an Email Account; Office Account and Outlook Options

Module 2: Personalising Email Messages

Email Signatures; Saving Email Attachments; Delivery Options; Recalling an Email

Module 3: Organising Emails

Email Searches; Creating Search Folders; Creating Folders and Subfolders; Conditional Formatting for Emails; Using Categories and Follow-Up Flags

Module 4: Deleting, Cleaning, and Exporting

Ignoring Conversations; Deleting, Archiving, and Restoring Emails; Cleaning Up Conversations; Opening and Exporting Data

Module 5: Rules and Automated Processes

Using Quick Steps; Using Rules; Managing Junk Mail; Sending Automatic Replies; Using Voting Buttons

Module 6: Additional Calendar Features

Customising Calendar Views; Customising the Look and Feel of Outlook; Delegate Access

Course Overview

Aims and Objectives

The aim of the course is for you to learn intermediate and advanced-level features and functions of the Outlook 2019 software, so you can better organise and manage your email and your Outlook calendar and be more effective and productive in your work.

Career Path

Microsoft Outlook is used across a wide range of job roles and responsibilities. Your new skills with the software will make your work more efficient and more valuable to employers.

Pre-Requisites

This course is the continuation of Outlook 2019 – Part 1.

Testimonials