Management Skills – 1-day Workshop
September 8
Duration: 1 day
We can deliver training onsite at your workplace or via virtual classrooms if preferred.
Available on our open schedule timetables in Edinburgh and Glasgow.
As you develop as a manager you are even less involved in the day-to-day delivery of the work. Your success depends on your ability to manage your team, manage others who supervise and manage technical specialists. Your is less about your technical skills and will demand even higher levels of people skills. Your coaching skills will need more finesse as you may find yourself coaching supervisors and junior managers who act as coaches at their own level.
This workshop will help you develop the right people skills and keep you developing for future management roles. Ideal for those with some management experience, this course will help you benchmark your skills, trouble shoot pinch points and set the scene for middle levels of management.
Objectives:
To share methodologies and techniques that will enable you to:
- Develop your team
- Use different management approaches
- Plan and attend productive meetings
- Deal with disciplinary situations with confidence
- Manage absence
- Develop and conduct competency based interviews
- Structure inspiring coaching sessions
Course Programme:
- Review of Actions from Supervisory Skills Workshop
- Theory X and Y
- How your approach impacts your team and organization
- Inspired Meetings
- 4 ways to ensure people look forward to your meetings
- Suggested meeting structure
- Managing Absence
- The Bradford Factor
- Guidance for Handling Absenteeism and Illness
- Best practice for Return to Work Interviews
- Interview Skills
- Types of Interview
- A Competency Based Report
- STAR Structure
- Coaching
- The GROW Model
- Great Coaching Questions
- Bring it all together and action planning
- Course Review
Duration: 1 day
We can deliver training onsite at your workplace or via virtual classrooms if preferred.
Available on our open schedule timetables in Edinburgh and Glasgow.
