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Event Series Event Series: Management Skills

Management Skills

July 10, 2023

As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching skills will need more finesse as you may find yourself coaching supervisors and junior managers who act as coaches at their own level.

This workshop will help you develop the right people skills and keep you developing for future management roles. Ideal for those with some management experience, this course will help you benchmark your skills, trouble shoot pinch points and set the scene for middle levels of management.

Objectives

To share methodologies and techniques that will enable you to:

  • Develop your team
  • Use different management approaches
  • Plan and attend productive meetings
  • Deal with disciplinary situations with confidence
  • Manage absence
  • Develop and conduct competency based interviews
  • Structure inspiring coaching sessionsDuration: 1 Day

    We now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.

Course Programme

Review of Actions from Supervisory Skills Workshop Theory X and Y

  • How your approach impacts your team and organisation

Inspiring Meetings

  • 4 ways to ensure people look forward to your meetings
  • Suggested meeting structureManaging Absence
  • The Bradford Factor
  • Guidance for Handling Absenteeism and Illness
  • Best practice for Return to Work InterviewsInterview Skills
  • Types of Interview
  • A Competency Based Approach
  • STAR StructureCoaching
  • The GROW Model
  • Great Coaching Questions
    Bring it all together and action planning Course ReviewDuration: 1 Day

    We now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.

    Available on our open schedule timetables in Edinburgh and Glasgow.

Details

Date:
July 10, 2023
Series:
Event Categories:
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Venue

Glasgow
First Floor 82 Union Street
Glasgow, G1 3QS United Kingdom
Phone
0141 223 0090

Organiser

Pitman Training Centre – Glasgow
Phone
0141 223 0090
Email
glasgow@pitman-training.net