Medical Word Processing

Name: Medical Word Processing
Author: admin

About this Course

Medical offices require a lot of admin. Getting to grips with the finer workings of Microsoft Word means you can create professional looking documents and reports quickly and easily, saving you hours of wasted time trying to format files that won’t behave.

In this course you’ll look at how to: –

Create a number of different documents including letters, reports and notices
Amend existing documents and proofread with the inbuilt tools
Format text and tables for a more professional looking finish
Arrange and re-order data in different types of documents and formats
Use headers and footers for document consistency
Insert pictures into documents

At the end of this course, you will also then have the opportunity to go on and gain a Level 2 qualification.

Course Info

Duration AROUND 6-8 HOURS (Actual course duration will vary from individual to individual, based on prior skills and application)

Training Type Course

Study Type In centre, Online

Awards & Qualifications

Awarded 8 CPD points upon successful completion

Is this course right for me?

Medical offices require a lot of admin. Get to grips with the finer workings of Word and you can go on and gain Pitman Training certification and include this on your CV.

Is this course for you?

Great for anyone wanting to work as medical secretaries, ward clerks, medical receptionists or medical admin assistants and many more roles.

Whether applying for a job or honing your skills to impress employers or colleagues, this short course helps you look the part.

Awarded 8 CPD points upon successful completion

Duration AROUND 6-8 HOURS (Actual course duration will vary from individual to individual, based on prior skills and application)

Course Content

Here is what you’ll cover throughout the three lessons in this course:

Lesson One: Including: using document templates; writing letters, reports and notices; proofreading; margins, spacing and indenting; formatting a table; moving and deleting text.

Lesson Two: Including: amending an existing document; recognising proofreading symbols; inserting and changing a file; word counts; formatting text; rearranging and sorting data in different types of document and in different formats; portrait and landscape orientations; headers and footers; inserting an automatic file name and path; numbering pages.

Lesson Three: Including: routing; inserting autotext; numbering continuation sheets; inserting and adjusting a picture; aligning decimals in a table; finding and replacing text in a document; applying text wrapping; reordering data in a table; sorting information into alphabetical order.

Course Overview

Aims and Objectives

This course will help you learn some tricks of how to get Microsoft Word to work properly for you and your medical documents will never look the same again.

Career Path

Combine this training with other, such as learning key medical terminology, and you could gain a rewarding career in roles such as Medical Administrator or Medical Secretary. If you’re working in a private GP practice, you could push towards the role of Practice Manager. Alternatively, if you gain work in the NHS, you could work through the system to become Administration Manager.

Pre-Requisites

Some basic knowledge of Microsoft Word would be an advantage.

May 2024

May 14 @ 9:30 am - 4:30 pm Excel Advanced

Excel Advanced

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 14 @ 9:30 am - 4:30 pm Communication Skills

Communication Skills

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 15 @ 9:30 am - 4:30 pm Microsoft Project Introduction

Microsoft Project Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 15 @ 9:30 am - 4:30 pm Meetings and Minutes

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 16 @ 9:30 am - 4:30 pm PowerPoint Introduction

PowerPoint Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 16 @ 9:30 am - 4:30 pm Time Management

Time Management

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 17 @ 9:30 am - 4:30 pm Word Introduction

Word Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 - May 22 Executive PA – 2-day workshop

Executive PA – 2-day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 @ 9:30 am - 4:30 pm Power BI Introduction

Power BI Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 22 @ 9:30 am - 4:30 pm Identify and Manage Stress

Identify and Manage Stress

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 23 @ 9:30 am - 4:30 pm Telephone Techniques

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 28 - May 30 Train the Trainer – 3- day workshop

Train the Trainer – 3- day workshop

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

Testimonials

“Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options.
Knowing the cost involved I began my research and found plenty of organizations who offered IT courses, but little else. Pitman Training on the other hand offered the support and the resources at an extremely competitive price.
Starting with the CompTIA A+ courses passing both these exams, I was extremely motivated to expand my knowledge further and receiving all the advice I needed from Pitman I am now one exam away from achieving my MCSA Microsoft qualification.
I am currently working in an IT support role which was initially a trainee position. But using the knowledge I have obtained through the courses at Pitman this has allowed me to become a supervisor a lot sooner than I had imagined.
I can’t recommend Pitman Training enough to people and although the courses I undertook where online and mostly home study, I enjoyed using the facilities finding the atmosphere very conducive to studying with very helpful, friendly and knowledgeable staff.”

IL – IT Technical

General Courses, IT Technical, Private Individuals

’Not only was this an excellent learning experience, but also great fun. I picked up some great tips on how to command and hold the attention of a less than enthusiastic audience and I found the section on voice coaching extremely useful.
The course really helps develop confidence, particularly with regard to the advice on body language and stance and I would recommend that everyone who has to present to small or large audiences should attend.’’

Jacqui C—-HR Manager—-Citizens Advice

Organisations Testimonials, Presentation Skills

A very good course. Learned quite a lot of new supervision tips that I never knew. Hope to take things I have learned from this course into my working environment which hopefully will make me a good supervisor.

William – Maintenance Chargehand – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

Julie was an extremely good deliverer of the course content, very knowledgeable. I noticed she never failed to answer any questions and had offered solutions to all issues put to her.

Paul – Scientist – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

My knowledge and understanding has vastly improved thanks to Callum. He was an excellent trainer, very patient and information was given clearly. I was able to understand all the formulas!

Lesley – Practice Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

The small group to tutor ratio was very helpful. It was at a great location, lunch was a treat, the training was well-paced and clear. The trainer was very patient, not patronising (a relief) and very helpful.

Paula – Assistant Visitor Experience Manager – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

“I relocated to Scotland after teaching English abroad for 15 years. Unable to find similar work here, I spent an anxious 12 months as an office temp, eventually gaining a permanent position as an admin assistant at a law firm in Glasgow. I carried out the usual range of tasks – photocopying, filing, distributing faxes. Although happy to have a job and appreciating its positive qualities, I felt held back – both in my own workplace and on the job market as a whole – by my lack of IT and keyboard skills.
One happy day I made an appointment to see Linda Morrison at the Glasgow Pitman Training Centre. Linda understood my frustration and recommended the Diploma in Business Skills, a qualification that combined basic keyboard training with Microsoft Office courses, plus Effective Business Communication and an elective (from a wide range of options, I chose ‘Get Into HR’).
There were eight modules in all and the sessions had to be fitted in around a full-time job and busy family life. Ultimately I took 18 months to complete it all but felt very proud when I took home my Diploma. I’m still working for the same firm but now run the library and deputise for the Archivist in his absence. My daily work is far more interesting and varied than it once was, and that fact – combined with the high unemployment brought about by the recession – means that I’m not interested in changing jobs in the foreseeable future. Nonetheless, it’s crucial to be flexible in these hard times and to be able to offer additional skills if need be. I don’t regret the time and energy I put into my courses – they’ve given me tremendous self-confidence and a great sense of relief that I’m no longer left behind or marginalised by my lack of knowledge.
I’ve already recommended the Glasgow Pitman Training Centre to a number of friends and am happy to do so again. I’d also like to put on record my thanks to all the staff for their cheerful help and unfailing moral support throughout my training.”

MF – Diploma

General Diploma, Private Individuals

The course content was clear and relevant. I met the objectives I came with.

Leanne – Sales Executive – PowerPoint

IT Tutor Led, Organisations Testimonials, Powerpoint Seminars

I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.

J M – Trainee Network Analyst

Private Individuals

“I studied the Executive PA Diploma with Pitman. I started studying it in January 2013, it was a great way to start the new year.
Before training I was working in a pub. Having graduated from Glasgow University with an English degree, I found it very difficult to get a job and to know what jobs to apply for. I began working in a hotel for three years before I realised no matter how good I was at my job or how many shifts I had done, there was no room for growth.
Training really helped me, it helped me get some focus and direction and it was a great way to learn new skills. It allowed me to get up to speed with all the Microsoft packages and to get back into the way of using computing skills. It also allowed me to broaden my job search as I now had skills I didn’t have before and skills that companies were looking for.
I now work at St Margaret of Scotland Hospice, which I am really enjoying, where I have been employed as a Receptionist and Medical Secretary.
I really enjoyed my Pitman course, all the staff were very friendly and always willing to help out with any problems. I definitely feel if I hadn’t done the Pitman course I would have struggled for even longer to find a job.”

LN – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

The trainer was capable of explaining things so they were easily understood and answered all questions I had during the Intermediate Course.

Amy – Admin Assistant – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

I am able to write faster and take minutes of meetings.

Lucy – PA/Business Support Officer – Speedwriting

General PD, Organisations Testimonials, Speedwriting

Well delivered, friendly and approachable.

Claire – Property Services Assistant – Report Writing

General PD, Organisations Testimonials, Report Writing

“I had worked in Lettings Management for over six years and decided to have a complete career change. Pitman Training offered a legal secretarial course which I was able to complete in two and a half months full time and in less than two weeks of completion of the course, I found work.
I registered with a few recruitment agencies but also sent my CV to law firms directly. I am now working as a PA for the main partner of a law firm and training as a paralegal.
Thanks to Pitman and the team at the Edinburgh office, who have been very helpful, I am thankful and happy embarking on my new career.”

RA – Legal Secretarial Diploma

Legal Secretarial, Private Individuals

Very good! Relaxed atmosphere which helped. I have come away with many ideas.

Lyndsay – Management Trainee – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

“I studied the Microsoft Fast Track Diploma and the computer keyboard skills course two years ago. At the time I was completing my Open University degree, and panicking because I had to submit a properly- bound word-processed project, including diagrams taken from scientific journals and I barely knew how to switch the computer on! In my first session I was advised to undertake the introduction to Windows course first because I didn’t have even the very basics.
Having overcome that first hurdle, I really enjoyed the course. The supervisors were really helpful and patient, and never made me feel that I was being stupid, even when I was! I got a distinction for the diploma, and first class honours for the degree. I am now studying for an MSc at Edinburgh University, and I don’t know how I’d cope without the IT skills I gained through the diploma. Even though I’ve forgotten a lot of what I learned through lack of use, I feel I have so much more confidence to try things I would not have attempted before.
My typing speed will never set the world alight, but compared to my former two-fingered jabbing it’s brilliant. Even my teenage daughters have stopped laughing at my efforts!
Thanks to Pitman for a real confidence boost!”

GD – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

I am really enjoying the challenge of my new career and appreciate all that Pitman Training did to make it possible.

J M – Medical Secretary

Private Individuals

“After a change in my personal circumstances in 2012, I decided I wanted a complete change in career and decided to study as a Medical Secretary, opting to take the full diploma at Pitman Training. I previously worked in the Newspaper & Magazine industry, and had done so for 10 years so this was quite a drastic change for me! My most recent role was as an Account Manager for a 3rd Party Retail Consultancy Company. Having not been to university, almost all of my experience had been picked up at work and therefore to move in to a new specialised career was going to be very difficult without some form of qualification.
After doing a lot of research I decided that Pitman had exactly the course I wanted and an excellent reputation so I knew I would be in good hands. From the very first time I went in to sign up to the course, right through to the completion, the team were so helpful and friendly, ready to help with any problems and provide support.
I had already completed 60% of the course when I discovered I was being made redundant from my current role. Whilst obviously a big shock, I had been planning to leave in any case. Whilst working out my notice at my job, I was applying elsewhere and was offered some contract work at Spire Murrayfield hospital within their Medical Secretary team. This will provide me with invaluable experience and an opportunity to put all my study to use in a new and exciting career.
I know for a fact none of this would have been possible without the qualification and support from the Pitman team at Edinburgh.”

VH – Medical Secretary Diploma

General Diploma, Medical, Private Individuals

“I started off with Pitman doing Microsoft Office 2007 specialist before progressing into Microsoft Office 2010 and attaining Microsoft Office Master status by sitting Microsoft exams at Expert Level in Word and Excel and standard level Outlook and PowerPoint.
To add to my knowledge I have just completed Pitman’s ‘Train the Trainer’ 3 day course and applied to become a Microsoft Certified Trainer (MCT). With this training I have plans to increase the knowledge of Office within East Coast Mainline staff.
The skills and knowledge I gained, studying at Pitman Training, have made my job easier by using the advanced features in Microsoft Office to ‘correctly’ format and automate reports and simplify data collation. The ‘Train the Trainer’ course has provided me with increased confidence in dealing with people and situations and will allow me to improve working practice in the office by imparting my ‘Pitman gained’ Microsoft Office Knowledge to others. By raising the overall Office knowledge this should allow the depot to operate better with less time spent ‘trying’ to figure out bullet points and how to create graphs and more time spent doing the actual work.
You have an amazing team of staff at York Place, they are all a credit to you.
The flexibility of learning at Pitman Training is excellent given that you are able to study at Pitman Offices or distance learning at work or home to suit your personal circumstances.
I would thoroughly recommend Pitman Training whether you are looking to improve your situation by training to get a better job or improve your job security at your current location by improving your skills.”

KS – Microsoft Office

General Courses, General Diploma, Microsoft Office, Private Individuals

Very good, very informative and relevant to our needs.

Steven – Civil Engineer – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

“I just want to thank you and your staff for all the help you offered me while I was studying my Executive PA Diploma at Pitman in Glasgow.
Before doing my training with Pitman I had studied ACCA but did not have much work experience, by doing the course I gained valuable skills that are now helping me at my new job at one of the big accountancy firms.
What I liked best about the course was flexibility of the course, I was able to choose the time and hours I did the course. The staff were very helpful and I will not hesitate to recommend this course to any of my friends.
Thank you again for all your help.”

SK – Executive PA Diploma

Executive PA, Private Individuals

“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”

EJ – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

I would have no hesitation in recommending Pitman Training to anyone who has an interest in investing in their personal development

C N – Executive Assistant

Private Individuals

Excellent facilities. Excellent trinaing course!

Kirsty – Team Organiser – PowerPoint

IT Tutor Led, Organisations Testimonials, Powerpoint Seminars

‘I found this course hugely beneficial. I have just taken on a training aspect to my current role and the skills gained on this course have given me the confidence to approach the training sessions in a much more positive way.
This course gave me both the knowledge of how to put a training session together, and insight into the different approaches and skills used to deliver the training. I particularly found the practical aspect of the course useful. Throughout the three days, we not only learnt ‘how’ to do various tasks, but actually did, and evaluated them’.

MC—-Project Officer

Organisations Testimonials, Train the Trainer

I completely understood the topics covered and everything was explained very well. Thank you!

Abbi – Receptionist Seminar

General PD, Organisations Testimonials, Receptionist Seminar

I have just completed my Accounting Technician Diploma with Pitman in Edinburgh.
I had relocated to Fife after working as an Office Manager in Livingston and I was now at home looking after my 3yr old son. I had tried to get a couple of part time admin jobs but was unsuccessful, with the view being that I was over qualified. I therefore felt that it would be easier to work from home as a self employed bookkeeper, this would mean I could earn some money and have the flexibility to look after my son. I had carried out various aspects of invoicing etc over the years but could never call myself a bookkeeper, I therefore needed to get a formal qualification that would give prospective clients the trust required.
After checking the internet I contacted Fran Maclean in Edinburgh, she invited me in for a chat and on her advice I arranged to complete the Accounting Technician Diploma as this was better suited to running your own business rather than just being an employee.
I arranged to complete my diploma from home, and only had to visit the Office in Edinburgh for 2 modules. I enjoyed every minute of this diploma, as I was able to fit the studying around home life. Help was available if required but the learning materials were actually so good that I don’t think I ever needed to call for help.
I have now completed my Diploma and am arranging to sit the Institute of Certified Bookkeepers entrance exam, this will allow me to portray a much more professional image when dealing with clients.
Completing this Diploma has given me much more confidence, and as a result I have decided to widen the scope of my business idea.
I would have no hesitation in recommending Pitman Training and am sure that I will continue to use them myself in the future.

PC – Accounting Technician Diploma

Book-Keeping, Private Individuals

I know the Diploma qualification was a major selling point. Without my Pitman Training I would be lost at sea!

E W – PA

Private Individuals

Excellent. Very approachable and knowledgeable. Made the subject interesting.

Angela – Assistant Facilities Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

I have a better understanding of how to manage conflict in the work place, and how to be more confident.

Ann – Staff nurse – Conflict Managment

Conflict Management, General PD, Organisations Testimonials

They seemed to be so impressed that I had been at Pitman Training to do the training. I cannot believe how doing one course can transform your job area.

J M – Management Support Officer

Private Individuals

Everything I have learnt can be used throughout the future not just in my employment. The Information came across well and I will definitely use it throughout my daily routines at work. I was Very impressed by the service today – friendly, welcoming and nothing was too much trouble.

Yvonne – Family Support Worker – Receptionist Seminar

General PD, Organisations Testimonials, Receptionist Seminar

Enjoyed the Supervisory Skills course, picked up useful tips and methods on how to handle difficult situations.

Deborah – Finance Team Leader – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

I believe that the only reason I was granted an interview let alone being offered this position, is because I had enrolled for your course at Pitman Training, Edinburgh.

F C – Medical Secretary

Private Individuals

“I just wanted to send you a quick email to say thank you most sincerely for finding me a place on the course. I have to say to you that I found the course totally inspirational. I have been on many courses, some dreadful and some ok, but none came anywhere near to the quality delivered by Pitman Training. The Trainer was so energetic, enthusiastic, very knowledgeable, friendly and adaptable to our needs – no wonder you heard the hoots of laughter from the course room, everyone was just enjoying it so much. It was a great group as well, lots of characters and this helped as well.
Our Trainer kept us totally captivated for 3 days and that’s no easy task when delivering – she is a gem. If I could be a Trainer with even half her ability I would be delighted.”

Derek Walker ——Project Manager

Organisations Testimonials, Train the Trainer

“This was one of the most useful training sessions I have ever been to.The tutor gave a lot of practical advice and I thought asking people to commit to action plans to take advice back to the workplace was great.The trainer really listened to people and made sure everyone’s objectives were dealt with fully.”

Zoe Westwood—–Project Officer—-Changeworks

Organisations Testimonials, Time Management

Marion had great knowledge. I benefited from the examples provided. Great that Marion encouraged discussion, as the hints and tips will help me in my work environment.

Natalie – Executive Assistant – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

“I found the style of teaching, materials provided, seminars, the instructors’ behaviour and attitude, of excellent quality and standards. I am happy.”

SD – Executive PA Diploma

General Courses, Private Individuals

“When I first came to see you I found myself aged 50 with no skills to offer the modern workplace and I had no idea how I would earn a living and support myself financially. I decided to undertake the Legal Secretarial Diploma and, at first, it felt like I had such a huge mountain to climb. However, I kept reminding myself of that well worn quote that, even the longest journey begins with one small step. I was able to study as and when I could and fit it around all the personal changes that were going on in my life.
With the patience, help and support and encouragement of everyone at Pitman I gained my diploma. However, I wasn’t sure if being a legal secretary was what I wanted to do so I decided to temp for a while to gain experience and ‘test the waters’. Since then, I have been a Medical Secretary, Office Manager in a very busy recruitment consultancy and, more recently, Administrator in a small firm of quantity surveyors.
At the end of last year I decided to start looking for a permanent post and have just been offered a part-time position as Audio Typist/Medical Secretary. This will bring together my previous nursing experience and knowledge of medical terminology with all that I have learned at Pitman and consolidated while temping.
I have such fond memories of the training room and found all the staff to be friendly and helpful. I would recommend the courses to anyone and wish I had discovered Pitman years ago. Big thanks to you all.”

JG – Legal Secretarial Diploma

Private Individuals, Secretarial Diploma

I have now come to the end of my courses in finance, and I should like to say how impressed I was with the quality of training I received through them all.
The knowledge I have gained has consolidated and enhanced my previous experience in a number of accounts jobs over the years, and given me new confidence in my skills and abilities to truly pursue bookkeeping as a specialist career. There are certainly many businesses out there that really need competent “accounting technicians”.
As soon as I had completed my Sageline 50 Accounts course, I got a second job using both this training and the previous course I completed, Excel Proficient. My training in Manual PAYE and Sage Payroll has enabled me to take over the wages responsibility in my other part-time bookkeeping job, and I have also set up a stock control system on the laptop using Excel spread sheets.There is also a possibility of taking on a further job working from home a couple of afternoons / evenings a week, doing the accounts for another local business using Sage on a laptop.
I am delighted with the “instant” results my training with yourselves have produced – the investment of time, money and effort was definitely worthwhile, now that I am reaping rewards well beyond my original expectations…. even at my time of life (over 50), retraining to specialist level in accounts has been an excellent decision.
THANK YOU!

DG – Accounting Technician Diploma

Book-Keeping, Private Individuals

The trainer was very responsible and a very clear communicator. Paid attention to what people in the group said and made the day enjoyable and very worthwhile.

Kenneth – Faculty Head Sciences – Time Management

General PD, Organisations Testimonials, Time Management

“I first enrolled for a computer course in January 2013, I only had very limited knowledge and knew I had to get more advanced skills. I started with word then decided I was enjoying my course and chatted with Linda the Manager regarding what options I should take and that would be best for me in the working environment, so we decided on Office Diploma.
I had just been made redundant from the Airline Industry, which had been my life for the last twelve years, so I knew I wanted to change my career. I had realised that IT skills are so important as I had now started looking for work and realised very quickly that the job market was very competitive.
I have not mentioned this till now but I am visually impaired and have been since birth so having a disability makes it even more difficult for employers to consider employing a disabled person, when so many abled bodied people are available so the training I received was incredible, the one to one help that the Glasgow ladies gave me was amazing I am surprised I never turned them to drink, but nothing fazed them they provided me with Zoom text and large print books and test papers. I was not very successful at school and the thought of taking exams really scared me but they sat me down and told me I could do it just take my time and they were right I managed to complete my Diploma.
I am now working for a charity called Momentum on the east side of Glasgow on a six months contract which was arrange through another charity to give me some office experience.
I enjoyed every day in the Glasgow office such a lovely atmosphere and such kindness that I was shown was just incredible and gave me a new found confidence.
Thank you team Glasgow, you’re the best.”

DB – Word and Microsoft Office Plus Diploma

General Diploma, Microsoft Office, Private Individuals

“I thought I would drop you a line to say that I am now established with my new job where I am working as a Property Manager. As you know when I came to you I was just about able to bang out an e mail and wouldn’t have known where to find such sophistications as “page breaks” etc. A really challenging student for your ever patient and encouraging team! I would certainly say to anyone thinking of a course with you not to consider being too old to learn. I certainly had my extreme doubts but the constant encouragement from your team got me through!
I am now using a fairly all embracing software system which is tailored to the needs of this company and in addition my Outlook and Word skills are used all the time. I feel completely confident in saying that despite many years in the property business I would not have been able to cope with this job without the training I received at Pitman, thank you.
My new employers are both very computer competent but I believe I may have the “edge” on PowerPoint – how satisfying is that!
I would recommend the Fast Track Microsoft Skills Diploma course to anyone wanting to enhance their employment prospects, it certainly worked for me.”

SH – Diploma

General Diploma, Private Individuals

“I really enjoyed the Diploma which I am sure will improve my career prospects. I am looking forward to putting what I learned into practice.”

CC – Diploma

General Diploma

“Before I started my training at Pitman I was unemployed, I had been working as a accounts assistant in a hotel for three years and although my last job was in accounting I had no knowledge or understanding of SageLine 50 Computerised Accounting, which is widely used throughout many organisations, so it was important for me to learn this accounting software.
I found all the staff really helpful in guiding and advising me throughout the course and when I had finished they suggested I should take the Computerised Sage 50 Payroll course to complement further my skills.
On finishing both courses, I was also advised by the staff to take the external examinations from the International Association of Bookkeepers (IAB) in both of the courses I had studied. Once I finished the IAB exams in June 2013 I became committed in searching for a job in an accountancy position. The knowledge I had gained and the results of the courses enhanced my C.V and I felt much more confident when applying for jobs.
After two months I managed to secure three interviews, two of which offered me jobs. I accepted a full time sales ledger assistant position in Skyscanner.
I would like to thank Pitman Training staff for all their help and support which has helped me to secure the job that I wanted.”

MR – Sage

Book-Keeping, Private Individuals, Sage

Julie was excellent, she has given me the tools and skills to go forward as a trainer and do it confidently.

Natalie – Business Travel Consultant – Train The Trainer

General PD, Organisations Testimonials, Train the Trainer

” I would like to thank you for giving me this unique opportunity to change my life and get a good job as a bookkeeper.
To be honest, as a foreigner I was scared at hat the course would be too hard to study and understand but I decided to take this challenging opportunity and improve my skills.
The training materials were amazing. They were very well presented and easy to learn. However the greatest advantage was the Training Supervisors. At any point when you are stuck with the subject or do not understand the questions then all you have to do is ask and all the help you need is there for you.
After I completed just three of the modules I decided to look of a job as a part time bookkeeper and I was in seventh heaven when I was offered a job before I had even finished my course.
The knowledge I have received from Pitman has helped me to develop my skills and improve my financial situation.
I strongly believe that anyone with a bit of discipline, patience and effort can change their lives for the best with the help of Pitman Training.”

AKS – Accounting Technician Diploma

Book-Keeping, Private Individuals

“After graduating a few years ago and going off for a few years to live abroad, I then came back and decided to pursue a career in law. I decided the best route was to first get experience in a law firm and then perhaps study part time. My goal was to become a legal secretary to start off but the skills required such as Microsoft Office packages and knowledge of legal terminology and procedures was not something I had picked up at university!!
I decided I needed a foot in the door and chose to study for the legal secretarial diploma at Pitman. The course was great because it was completely flexible and the training facilities were of the highest standard. The supervisors were always happy and friendly and I was impressed that they really took an interest in everyone personally.
Towards the end of my course, the supervisors referred me to a vacancy at Simpson and Marwick for a litigation secretary. Litigation was the most interesting module and that was the area I wanted to get into. I decided to apply. The very next morning, I had an interview lined up and two days later I had the job. It was the first job I applied to. The HR manager at Simpson told me that the diploma at Pitman had secured me the job and she believed the course to be an excellent grounding for starting work there.”
As regards the job, I have been there for a few weeks now and I can honestly say that I’m loving every minute of it. It’s definitely challenging and at times hard work but it’s interesting and I work with a great group of people in the best litigation team in Scotland.
I’d also like to say a big thank you to the training team who helped me the most. They really went that extra mile to help me and they were always so friendly and nice to be around. Please pass on my thanks to them – they are great assets to Pitman!

LC – Legal Secretarial Diploma

General Diploma, Legal Secretarial, Private Individuals

Knowledgeable, Approachable and effective communicator.

Margaret – Care home manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

Great, helpful, friendly staff, good location easily accessible etc.

Sam – Customer Services Administration – Speedwriting

General PD, Organisations Testimonials, Speedwriting

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