About the Course
Help save wasted hours and make your mark in the office! A core role in any office admin, secretarial or PA job is supporting your team, aiding productivity and efficiency in an otherwise manic world! Time is precious and meetings can often be a thorn in our side. Thousands of hours are wasted in the workforce through ‘having meetings’ – but when used properly, productively and proficiently they can be very valuable forms of communication.
If you work as a Secretary, Administrator, PA, EA or Office Manager for instance, your role may involve taking notes or minutes at meetings.
Is this course for you?
If you are required to take notes or minutes in meetings as part of your role, this course will help you increase your speed and efficiency and is a modern alternative to the traditional shorthand systems.
There are three lessons in this course:
Lesson One: what minutes are, the cycle of a meeting, different types of meeting, the purposes and benefits of meetings, the roles of chair, attendee and minute taker, the tasks that a minute taker might undertake before the meeting, notice of the meeting, arranging the venue and refreshments, preparing the agenda, dealing with documents that may be needed for a meeting, distributing the agenda, last minute preparations.
Lesson Two: definition of the role of the minute taker, preparation for the start of the meeting, the four steps of listening, skills to speed up your note taking, what to note down in a meeting, the importance of the liaison between minute taker and chair, confidence, assertiveness.
Lesson Three: grammar, spelling, punctuation, vocabulary, how to use reported speech, word processing skills, proofreading, typing up the minutes, distributing the minutes.
Benefits
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For Individuals who already use Excel to an Intermediate level. This course will teach you how to use Excel to analyze, collaborate and validate with Advanced features and tools which are extremely useful for auditing and streamlining your workflow. What you will learn: Macros – Editing and deleting macros, recording macros, customizing ribbon. Review Data...
This practical workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. What you will learn: Practical verbal and non-verbal communication The importance of rapport and how...
For Individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application – it’s different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment – Starting...
For anyone who organizes and takes minutes at meetings and those who would like to do this role to a professional standard. What you will learn: The difference between formal and informal meetings. How to set out an agenda. Tips and techniques for note taking. The role of the minute taker What minutes are and...
For Individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course, you will be able to create professional-looking presentations. What you will learn: Initial screen and data entry – Introduction to the PowerPoint App, inserting and selecting text, moving, and resizing objects, adding new slides....
This workshop is ideal for anyone who wishes to improve their self-managing techniques, achieve more in their working day and gain more balance in their lives. Spending 1-day learning how to manage your time – will save you hours! What you will learn: To take an objective look at how you spend your time at...
For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day, you will be able to create professional looking Word documents. What you will learn: Introduction – screen layout, ribbon bar, entering and editing text, spell and grammar checking, change case,...
This 2-day workshop is ideal for any PA looking to increase the contribution they make to their organisation. It is also aimed at secretaries who wish to develop and move up to the role of a PA. What you will learn: To understand the role of the Executive PA To learn to communicate effectively at...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. What you will learn Get to know the Microsoft Power...
This course is designed to understand what stress is, where it comes from and how it can affect you and those around you. As well as what you can do about it. What you will learn: Understand what stress means to you and how your body reacts to stress. Identify your own pressure and stress...
This 1-day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job role. What you will learn: Improved communication skills The importance of voice and attitude Listening skills and questioning techniques. To sound...
They seemed to be so impressed that I had been at Pitman Training to do the training. I cannot believe how doing one course can transform your job area.
J M – Management Support Officer
“I started off with Pitman doing Microsoft Office 2007 specialist before progressing into Microsoft Office 2010 and attaining Microsoft Office Master status by sitting Microsoft exams at Expert Level in Word and Excel and standard level Outlook and PowerPoint.
To add to my knowledge I have just completed Pitman’s ‘Train the Trainer’ 3 day course and applied to become a Microsoft Certified Trainer (MCT). With this training I have plans to increase the knowledge of Office within East Coast Mainline staff.
The skills and knowledge I gained, studying at Pitman Training, have made my job easier by using the advanced features in Microsoft Office to ‘correctly’ format and automate reports and simplify data collation. The ‘Train the Trainer’ course has provided me with increased confidence in dealing with people and situations and will allow me to improve working practice in the office by imparting my ‘Pitman gained’ Microsoft Office Knowledge to others. By raising the overall Office knowledge this should allow the depot to operate better with less time spent ‘trying’ to figure out bullet points and how to create graphs and more time spent doing the actual work.
You have an amazing team of staff at York Place, they are all a credit to you.
The flexibility of learning at Pitman Training is excellent given that you are able to study at Pitman Offices or distance learning at work or home to suit your personal circumstances.
I would thoroughly recommend Pitman Training whether you are looking to improve your situation by training to get a better job or improve your job security at your current location by improving your skills.”
KS – Microsoft Office
Everything needed was provided. Work booklets, pad, pen and pencil were all good quality.
Louise – PA – Speedwriting
I have just completed my Accounting Technician Diploma with Pitman in Edinburgh.
I had relocated to Fife after working as an Office Manager in Livingston and I was now at home looking after my 3yr old son. I had tried to get a couple of part time admin jobs but was unsuccessful, with the view being that I was over qualified. I therefore felt that it would be easier to work from home as a self employed bookkeeper, this would mean I could earn some money and have the flexibility to look after my son. I had carried out various aspects of invoicing etc over the years but could never call myself a bookkeeper, I therefore needed to get a formal qualification that would give prospective clients the trust required.
After checking the internet I contacted Fran Maclean in Edinburgh, she invited me in for a chat and on her advice I arranged to complete the Accounting Technician Diploma as this was better suited to running your own business rather than just being an employee.
I arranged to complete my diploma from home, and only had to visit the Office in Edinburgh for 2 modules. I enjoyed every minute of this diploma, as I was able to fit the studying around home life. Help was available if required but the learning materials were actually so good that I don’t think I ever needed to call for help.
I have now completed my Diploma and am arranging to sit the Institute of Certified Bookkeepers entrance exam, this will allow me to portray a much more professional image when dealing with clients.
Completing this Diploma has given me much more confidence, and as a result I have decided to widen the scope of my business idea.
I would have no hesitation in recommending Pitman Training and am sure that I will continue to use them myself in the future.
PC – Accounting Technician Diploma
Marion was really good and helped me to understand what I was doing and extremely fun.
Fiona – Trainee Administrator – Assertiveness
Fantastic!
Nic – Senior Pilot/OSM – Report Writing
I have now come to the end of my courses in finance, and I should like to say how impressed I was with the quality of training I received through them all.
The knowledge I have gained has consolidated and enhanced my previous experience in a number of accounts jobs over the years, and given me new confidence in my skills and abilities to truly pursue bookkeeping as a specialist career. There are certainly many businesses out there that really need competent “accounting technicians”.
As soon as I had completed my Sageline 50 Accounts course, I got a second job using both this training and the previous course I completed, Excel Proficient. My training in Manual PAYE and Sage Payroll has enabled me to take over the wages responsibility in my other part-time bookkeeping job, and I have also set up a stock control system on the laptop using Excel spread sheets.There is also a possibility of taking on a further job working from home a couple of afternoons / evenings a week, doing the accounts for another local business using Sage on a laptop.
I am delighted with the “instant” results my training with yourselves have produced – the investment of time, money and effort was definitely worthwhile, now that I am reaping rewards well beyond my original expectations…. even at my time of life (over 50), retraining to specialist level in accounts has been an excellent decision.
THANK YOU!
DG – Accounting Technician Diploma
“Before I started my training at Pitman I was unemployed, I had been working as a accounts assistant in a hotel for three years and although my last job was in accounting I had no knowledge or understanding of SageLine 50 Computerised Accounting, which is widely used throughout many organisations, so it was important for me to learn this accounting software.
I found all the staff really helpful in guiding and advising me throughout the course and when I had finished they suggested I should take the Computerised Sage 50 Payroll course to complement further my skills.
On finishing both courses, I was also advised by the staff to take the external examinations from the International Association of Bookkeepers (IAB) in both of the courses I had studied. Once I finished the IAB exams in June 2013 I became committed in searching for a job in an accountancy position. The knowledge I had gained and the results of the courses enhanced my C.V and I felt much more confident when applying for jobs.
After two months I managed to secure three interviews, two of which offered me jobs. I accepted a full time sales ledger assistant position in Skyscanner.
I would like to thank Pitman Training staff for all their help and support which has helped me to secure the job that I wanted.”
MR – Sage
“I studied a Pitman Accounting Technician Diploma. My intention was to use the course to complement my accounting qualification and as a return to work plan in my chosen career area.
Since my training, I believe that the course has assisted me in that I am now being trained for cash office duties and procedures. I have as well been given a chance on a volunteer basis by one of the housing association in their accounts departments through courtesy of Central Scotland Racial Equality Council, where am having a chance to work with Sage Line 50 v12 and Sage payroll. Am drawing heavily from what I have learnt in Pitman Training.
I would lik to thank all the staff at Pitman and especially the Supervisors who were very helpful whenever I needed assistance.
Having been allowed to pay for the Course on monthly instalments, making it possible for me to afford the Course in easy instalments.
The fact that you can be able to programme your time of attendance is a big plus to the college.
The courses are very well presented in a methodical manner that makes it easy to follow and would recommend to others who are looking forward for training.”
EK – Accounting Technician Diploma
Marion was excellent. Kept us all motivated. Structured the session well. Looking forward to attending another one of Marions training workshop.
Natalie – Executive Assistant – Report Writing
“Just a note to let you know I’ve now managed to secure a permanent post as a Finance Assistant/Purchase Ledger Clerk for an electronics firm just South of Edinburgh.
I would just like to say that I believe my Pitman Training certificates in Sage Line 50 and Purchase Ledger were instrumental in securing the above post.
I would like to take this opportunity to thank you and your colleagues for all your help in assisting me in my future career in finance.”
BS – Sage Accounts and Payroll
Excellent.
Alison – Receptionist – Outlook
“I thought I would drop you a line to say that I am now established with my new job where I am working as a Property Manager. As you know when I came to you I was just about able to bang out an e mail and wouldn’t have known where to find such sophistications as “page breaks” etc. A really challenging student for your ever patient and encouraging team! I would certainly say to anyone thinking of a course with you not to consider being too old to learn. I certainly had my extreme doubts but the constant encouragement from your team got me through!
I am now using a fairly all embracing software system which is tailored to the needs of this company and in addition my Outlook and Word skills are used all the time. I feel completely confident in saying that despite many years in the property business I would not have been able to cope with this job without the training I received at Pitman, thank you.
My new employers are both very computer competent but I believe I may have the “edge” on PowerPoint – how satisfying is that!
I would recommend the Fast Track Microsoft Skills Diploma course to anyone wanting to enhance their employment prospects, it certainly worked for me.”
SH – Diploma
“The Fast Track diploma helped me no end. I managed to find a job in a major financial player and the confidence given to me through the relevant courses were valuable. A helpful staff and a flexible time to do the course in were key as it can be suited to everyone. I found a new job in just 2 weeks!”
MO – Fast Track Diploma
Very good. I did a full semester in university on Project Management and this course taught me much more than I learned at university.
Rosemary – Wind Farm Developer – Project Management Principles
Julie was an extremely good deliverer of the course content, very knowledgeable. I noticed she never failed to answer any questions and had offered solutions to all issues put to her.
Paul – Scientist – Supervisory Skills
Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.
Ashley – Executive Assistant – Time Management
After having completed the Secretarial Diploma, I have managed to get a job at the Royal Bank of Scotland. I would like to thank you for the fantastic training I have had, and have recommended Pitman Training to several people.
S W – Secretary
I finished a Pitman Secretarial Diploma in 2008 and after one month working as a temp. I was lucky enough to be offered a permanent job as Clerical/Admin Assistant which is where I am still working now.
Learning to touch type at Pitman definitely helped to secure the job, and also having a certificate from all the units of the secretarial diploma which showed that I could use Microsoft Office programs competently.
I took the option to study from home as living in Perth , it meant I could fit in work around the kids school hours. Though I did enjoy going into Edinburgh occasionally to do Outlook, and Audio. The course was really straightforward, and the tests were an enjoyable challenge.
I love being able to touch type, and it will be useful for the rest of my life, in whatever job I do. I have even got my children started on the BBC’s cool typing lessons for kids, where singing animals encourage you, and I hope that they will be able to type by the time they are teenagers.
All the trainers at Pitman were really helpful, and always ready to explain things, when I phoned or emailed with questions.
GA – Secretarial Diploma
I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!
M M – Medical Audio Typist
The course was invaluable in helping me to work in the publishing industry and my two employers have been very impressed by the diploma.
R J – Publishing
“I studied the Microsoft Fast Track Diploma. I had been working in a beauty salon for 5 years – I was a therapist and in January I gave up treatments and became the full time receptionist. I really wanted a Monday – Friday receptionist role in an office but because I didn’t have much IT experience I knew that I would find the job search difficult.
The Microsoft training gave me the skills that employers were looking for and I found that once I had the qualification on my CV I started getting selected for interviews. As well as learning new skills the course also helped to just refresh my memory on some things that I could already do.
I am now working in a new job which is the Monday – Friday role I wanted. My job title is Customer Service Assistant. This is a Front of House role which involves a lot of meeting and greeting and looking after all of the tenants in the building who we provide serviced offices for.
I enjoyed the training as it felt very relaxed and I liked that I could go at my own pace. I am so happy that I got this qualification for myself. I really believe that without my qualification I would be stuck in a job that I really wasn’t happy in for many more years!
Thank you Pitman training!”
JS – Fast Track Diploma
“I have completed two Diplomas at Pitman Training, first the Secretarial Diploma, and then the Accounts Technician Diploma with AAT.
I was at School before training began, started Pitman in the final year of school through my mum’s suggestion and finished training just before I got my University degree.
As I was at University during the peak of the economic crisis it was emphasised to us by every tutor/lecturer that just having a degree is not enough for you to stand out from the crowd in the job market. That extra skills and experience are essential.
I was studying economics and finance at university, so after completing the Secretarial Diploma for computer/admin skills I thought it would be a good idea to get some financial related qualification from Pitman.
The training has helped me enormously with University assignments and essay writing. It allowed me to make the most of the Microsoft applications, and therefore produce the best work I could. The touch typing skills I learnt are exceedingly useful, it cuts out so much time and now requires minimal effort to type up my thoughts/information, the words are on the screen pretty much the instant my brain thinks them.
Having Excel and Excel Expert has helped me in too many ways to count. In part-time jobs, I was able to provide a high standard of work and also impress managers by surpassing what is expected of me with computer related tasks. It also opened doors to new responsibilities in my work that wouldn’t have been given to me if I wasn’t so capable in Microsoft.
I am now working at an Architects as an Accounts Assistant. Every day I am using the skills that I learnt including Sage and Microsoft in particular Excel. I have no doubt that my qualifications in and ability to demonstrate knowledge helped me to get the job and pass the skills tests GLM set me as part of the interview process.
The staff at Pitman Training are amazing and will always do anything to help you learn, and they do it gladly, and I cannot fault them in any way.
Pitman has helped me with my transitioning from an aimless school girl to a professional young adult, through the time I have spent there.
I now feel prepared for the real world and look forward to having a successful career in finance, all thanks to Pitman for allowing me to get my foot in the job market door.”
RO – Scretarial/Book-keeping Diploma
“I just wanted to write and say how much I enjoyed the medical terminology course, and also the medical audio word processing.
After spending the last few years as a carer looking after mum, even the thought of part-time work was daunting. At the time I started the course I was not confident to look for work, but the more I went into the “office” the more my confidence grew.
The Pitman Centre in Glasgow is a very casual/informal office environment, with absolutely no pressure and time for tea/coffee whenever I like.
All I had to do was book my time in advance and I felt I had complete control of my own time for studying. I also continued the learning at home in between visits to Glasgow.
It is absolutely incredible the difference I feel at the end of the course to when I first started.
I am now looking forward to finding suitable part time work alongside my carer role, and feel I have gained the confidence to become a valuable member of the team at my local hospital.
Thank you again for all your assistance.”
EC – Medical
I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.
J M – Trainee Network Analyst
I have a job with the Inland Revenue as a Revenue Assistant. I enjoyed your course’s flexibility the most, as it was at my own pace.
J M – Inland Revenue Assistant
Very easy to understand, follow and very approachable.
Michelle – IT change manager – Assertiveness
“I studied the Accounting Technician Diploma with Pitman Training in Edinburgh. I decided to do this course, as I was just about to be made redundant, and decided that I wanted to gain some new skills to help me when applying for a new job. I was also thinking about starting my own company, and thought that finance studies would never go wrong.
A couple of months after redundancy, I got a temporary post at SAMH, and then applied and got my current post as the HRD (Human Resources & Development) Administrator. Although I hadn’t completed the course when I got my job, the skills I had learnt so far has helped me out in my new job, as I have to monitor budgets and make monthly reports to my boss.
I enjoy learning at Pitman. You learn at your own speed, which makes it all much easier. This is the second course I’ve done at Pitman, and would recommend it to anyone.”
LM – Accounting Technician Diploma
I was wary of attending the course as this was new to me but I fitted in very well and had a great two days. Thank you.
Louise – Office Manager – Supervisory Skills
The training course helped me to build on my degree and specialise in Microsoft Skills to help me find employment in the computer support and administration industry. I enjoyed being able to get a “hands on” approach from the course.
M H – IT Systems Administrator
I am now confident in managing manipulative behaviour and also how to manage staff that just do their own thing.
Lorna – Senior Staff Nurse – Conflict Management
“I studied the Fast Track Microsoft Skills Diploma and touch typing. Before my training with Pitman I was unemployed as I had been made redundant. Within 4 months of starting my training I got a job working as Receptionist/Admin for The Edinburgh Physiotherapy Centre. I was successful in my application over other applicants due to the training I was doing and my boss was very impressed with the knowledge and skills I had learned with Pitman.
I was promoted to Operations manager within 6 months this was partly due to my knowledge base of Microsoft Office.
I thought the training I received with Pitman was second to none and would recommend your services to anyone. The service is excellent and the staff are very helpful and understanding. Thanks to the excellent service and training of Pitman I am now more confident and efficient at my job.”
NG – Fast Track Diploma
“I first enrolled for a computer course in January 2013, I only had very limited knowledge and knew I had to get more advanced skills. I started with word then decided I was enjoying my course and chatted with Linda the Manager regarding what options I should take and that would be best for me in the working environment, so we decided on Office Diploma.
I had just been made redundant from the Airline Industry, which had been my life for the last twelve years, so I knew I wanted to change my career. I had realised that IT skills are so important as I had now started looking for work and realised very quickly that the job market was very competitive.
I have not mentioned this till now but I am visually impaired and have been since birth so having a disability makes it even more difficult for employers to consider employing a disabled person, when so many abled bodied people are available so the training I received was incredible, the one to one help that the Glasgow ladies gave me was amazing I am surprised I never turned them to drink, but nothing fazed them they provided me with Zoom text and large print books and test papers. I was not very successful at school and the thought of taking exams really scared me but they sat me down and told me I could do it just take my time and they were right I managed to complete my Diploma.
I am now working for a charity called Momentum on the east side of Glasgow on a six months contract which was arrange through another charity to give me some office experience.
I enjoyed every day in the Glasgow office such a lovely atmosphere and such kindness that I was shown was just incredible and gave me a new found confidence.
Thank you team Glasgow, you’re the best.”
DB – Word and Microsoft Office Plus Diploma
Very useful, customised experience, highly recommended.
Sam – Programme Officer – Project Management Principles
Marion created a fun training environment and always encourages questions and opinions.
Jennifer – Insolvency Administrator – Report Writing
The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.
S D – Executive PA
The trainer was happy to stop and answer any questions and did not make you feel your questions were silly.
Eileen – Finance and Admin Officer – Access
The small group allowed for personal interaction and focus on specific examples from the group.
Donald – Client service manager – Assertiveness
I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.
DT – Executive PA Diploma
I completely understood the topics covered and everything was explained very well. Thank you!
Abbi – Receptionist Seminar
“Thank you for the excellent course and in particular your friendly and helpful staff. Being able to revise the course information and the convenience of the flexible hours made the learning much more enjoyable.”
SH – Diploma
I applied for several jobs and was offered the first one I was interviewed for and was in full, permanent employment within three weeks of finishing my course.
E H – Accounts Assistant
Julie tailored the course excellently to the different interests/problems of the participants. She sought out appropriate material related to our fields of work. I felt the small course size was excellent.
Rachel – Manager – Influencing Skills
The tutor knew her role very well, she was happy to answer questions and gave good advice on situations.
Elsamarie – Receptionist – Receptionist Seminar
Training was excellent – very knowledgeable and able to answer questions and provide examples.
Dawn – Information and Knowledge Manager – Project Management Principles
“When I started my Executive PA Diploma last September I was quite unsure what direction my career was going in, I guess you may hear this fairly often, however as the course progressed and my confidence increased I felt ready to look for a PA Executive job. In January I was very successful to be offered the role PA to the Senior Dental Advisor at Practitioner Services (part of the NHS) which I believe my Pitman training played a pivotal part and gave the company confidence to employee me.
I have now completed my three month contract at Practitioner Services, so again I had to think about the direction my career would go. So, I am delighted to let you know that I have been offered a permanent job as a Training Co-ordinator, taking over all the logistics and administration associated with the training events and seminars that the Company delivers and I will be working directly with the Managing Director.
Therefore, I would like to take this opportunity to thank you and your training administration team without whom none of this would have happened.”
LF – Executive PA Diploma
“I had previously enrolled on a ECDL course through Aberdeen College which I failed to complete as the course was primarily home based with pre-historic methods for learning the given subjects and using there computers wasn’t really an option because of full time classes and a raffle ticket method for trying to book a computer.
I work offshore so my free time is varied and is never the same month to month. I needed to learn these as more and more of my job required knowledge in how to use for example word, excel and outlook. I contacted Pitman Training Aberdeen and went into see Faye about the Microsoft Fast Track Diploma which covers all the key Microsoft packages used in any office. The flexibility in the Pitman Training method of training is what really attracted me to their course, I could go to there training centre at any time I wanted. The learning process is very well developed, and by means of listening, reading and most importantly doing flowing exercises I found I learned the given subjects very fast with ease.
I recently decided to set up my own Ltd Company to enable me to provide Maintenance services primarily to the Oil and Gas Industry for Gas Turbines, diesel engines, pumps and compressors. In doing this I decided to enrol on the Sage Line 50 course as this would help me with my book-keeping and the Dreamweaver course so that I could set up and maintain my own website for the company.
I would recommend anyone wanting to learn or improve their skills to train with Pitman Training Aberdeen. Both Iain and Faye have been really helpful and would not hesitate to enrol on another course with them if I need to.”
CB – Fast Track Diploma
“The skills I have learned by doing the course have helped with my confidence and ability to carry out tasks quicker and easier. I was frustrated with my lack of knowledge of the various Microsoft packages and was convinced that there ‘must be an easier way’ of doing things. Not only did I brush up on my Word skills, my office skills got a complete overhaul and without a doubt, they helped me get the job I’m in now.
I proved to myself that I’m never too old to learn and that there’s always a need to update skills throughout your working career regardless of how long you’ve been in a role.
I was working in a recruitment agency on a part time basis and had finished the Pitman course when I saw the job on S1 jobs web site. I sent in my cv and went for an interview. Following the interview I sent a thank you letter which was one of the skills learnt in ‘Go Get That Job’. I was successful in getting the role and I subsequently found out that they were so impressed that I’d sent a thank you letter that they offered me the job over someone else who was equally qualified. Such a simple thing to do but very effective.
I would thoroughly recommend anyone to do a course at Pitman, whether it is a comprehensive course such as the Executive PA course or a single subject course. Not only has the organisation been going a long time and has built up an enviable reputation, but I also found the flexible method of learning suited my situation as I was working part time and was able to wrap the course hours around my job. The supervisory staff were very helpful and approachable and did their best to help you out.”
SH – Executive PA Diploma
“Last year I enjoyed filling in my retirement days with studying for a ECDL at Pitman’s, where the staff were patient and encouraging. The challenge was excellent and now I have a certificate to prove I learnt a few things.
At present I use the skills I acquired for voluntary work, but they also allow me to feel I understand online security better and I can generally use my computer in a faster and more informed way.
Thank you Pitman!”
FD – ECDL
“Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options.
Knowing the cost involved I began my research and found plenty of organizations who offered IT courses, but little else. Pitman Training on the other hand offered the support and the resources at an extremely competitive price.
Starting with the CompTIA A+ courses passing both these exams, I was extremely motivated to expand my knowledge further and receiving all the advice I needed from Pitman I am now one exam away from achieving my MCSA Microsoft qualification.
I am currently working in an IT support role which was initially a trainee position. But using the knowledge I have obtained through the courses at Pitman this has allowed me to become a supervisor a lot sooner than I had imagined.
I can’t recommend Pitman Training enough to people and although the courses I undertook where online and mostly home study, I enjoyed using the facilities finding the atmosphere very conducive to studying with very helpful, friendly and knowledgeable staff.”
IL – IT Technical
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For individuals who are new to Photoshop or have only used Photoshop for limited tasks. During the course you will learn the fundamentals of the Adobe Photoshop Creative Cloud from our certified Adobe Instructor. Classes are small group sessions guaranteeing time for practical training and questions and feedback from our tutor. What you will learn:...
This workshop is ideal for anyone who wishes to improve their self-managing techniques, achieve more in their working day and gain more balance in their lives. Spending 1-day learning how to manage your time – will save you hours! What you will learn: To take an objective look at how you spend your time at...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
The aim of this course is to learn how to develop and apply the skills of influential communication. What you will learn: To understand how we are influenced. How to tailor your communications for different people and situations. To communicate confidently and with purpose. How to put across complex ideas in simple, understandable ways. How...
This 1-day workshop will help you choose the correct style and tone for a report and clearly define your purpose. It will revisit the key principles of grammar, punctuation and spelling and is aimed at anyone involved in writing on behalf of their employer, and those for whom reports are or will be integral to...
Assertiveness This workshop is about helping you recognize your own type of behavior and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. The course will show you how to...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. What you will learn: Design a data model. Introduction to...
This practical workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. What you will learn: Practical verbal and non-verbal communication The importance of rapport and how...
For Individuals who already use Excel to an Intermediate level. This course will teach you how to use Excel to analyze, collaborate and validate with Advanced features and tools which are extremely useful for auditing and streamlining your workflow. What you will learn: Macros – Editing and deleting macros, recording macros, customizing ribbon. Review Data...
For Individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application – it’s different areas, features and how these can be adapted within a working environment. What you will learn: Project Environment – Starting...
For anyone who organizes and takes minutes at meetings and those who would like to do this role to a professional standard. What you will learn: The difference between formal and informal meetings. How to set out an agenda. Tips and techniques for note taking. The role of the minute taker What minutes are and...
This workshop is ideal for anyone who wishes to improve their self-managing techniques, achieve more in their working day and gain more balance in their lives. Spending 1-day learning how to manage your time – will save you hours! What you will learn: To take an objective look at how you spend your time at...
For Individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course, you will be able to create professional-looking presentations. What you will learn: Initial screen and data entry – Introduction to the PowerPoint App, inserting and selecting text, moving, and resizing objects, adding new slides....
For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day, you will be able to create professional looking Word documents. What you will learn: Introduction – screen layout, ribbon bar, entering and editing text, spell and grammar checking, change case,...
This 2-day workshop is ideal for any PA looking to increase the contribution they make to their organisation. It is also aimed at secretaries who wish to develop and move up to the role of a PA. What you will learn: To understand the role of the Executive PA To learn to communicate effectively at...
Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualizations. Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. What you will learn Get to know the Microsoft Power...
This course is designed to understand what stress is, where it comes from and how it can affect you and those around you. As well as what you can do about it. What you will learn: Understand what stress means to you and how your body reacts to stress. Identify your own pressure and stress...
This 1-day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job role. What you will learn: Improved communication skills The importance of voice and attitude Listening skills and questioning techniques. To sound...
CPD Accredited Tutor led training, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. Can be delivered via virtual classrooms or onsite at your workplace. Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants...
IT and Adobe Training Workshops AVAILABLE IN GLASGOW & EDINBURGH ON DEMAND - PLEASE CONTACT US FOR MORE DETAILS Adobe Illustrator For Individuals who are new to illustrator or have only used Illustrator for limited tasks. During the course you will learn the fundamentals of Adobe Illustrator Creative Cloud from our certified Adobe Instructor. Classes...
CPD Accredited Tutor led training, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. Can be delivered via virtual classrooms or onsite at your workplace. Aim: This course will introduce participants to the issues, methodologies and techniques of training design and delivery. Objectives: By the end of this workshop, participants...
For individuals who have never used spreadsheets or the Excel application before or only used Excel for limited tasks. At the end of the day, you will be able to create professional-looking spreadsheets. What you will learn: An Introduction to Excel - the ribbon bar, enter move and clear data, saving in Excel, creating new...
For individuals who are already using Excel, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. What you will learn: Formula – Vlookups, IF Statements, SumIf, CountIf, Text formula, Concatenate, linking spreadsheets. Utilities – Protecting data, hide and unhide data, named ranges, working with dates,...
