Microsoft 365 Fundamentals (MS-900)

Name: Microsoft 365 Fundamentals (MS-900)
Author: admin

About the Course

Microsoft 365 is an integrated productivity solution that allows users to work from anywhere while taking advantage of its security and device-management capabilities. With its array of integrated tools, users in an organisation are able to collaborate more easily and effectively.

In this course, you’ll dive deep into configuring, implementing, and supporting Microsoft 365 solutions. You’ll explore several forms of cloud computing and how it differs from on-premises data management. You’ll learn key considerations of operating in the cloud and the benefits of doing so. You’ll learn how Microsoft 365 supports security, compliance, and privacy, and you’ll explore the Windows OS, Autopilot, and Azure.

You’ll learn how Microsoft 365 enables collaboration with Microsoft Teams, which provides integration with more than 140 apps and services and secure encryption. You’ll explore Microsoft 365 collaboration features, and you’ll delve into Office 365 deployment considerations, including the various ways Office 365 enables collaboration. You’ll also explore features relating to identity and data protection.

Course Info

Duration 24 hours. This will vary from individual to individual based on prior knowledge and ability.

Training Type Course

Study Type In centre, Online

Awards & Qualifications

Awarded 24 CPD points upon successful completion

Is this course right for me?

In this course, you’ll dive deep into configuring, implementing, and supporting Microsoft 365 integrated productivity services.

Is this course for you?

This course is designed for aspiring IT professionals looking to develop a strong foundation in Microsoft 365 software as a service solutions to facilitate productivity for on-site and remote users.

Awarded 24 CPD points upon successful completion

Duration 24 hours. This will vary from individual to individual based on prior knowledge and ability.

Course Content

Course Content

Module 1 – Understanding Cloud Concepts

Module 2 – Cloud Benefits & Considerations

Module 3 – Cloud Services & Principles

Module 4 – Windows Enterprise

Module 5 – Windows, Autopilot, & Azure

Module 6 – Deployment Planning, Azure & Updates

Module 7 – Windows & Admin Center

Module 8 – Microsoft 365, Exchange & SharePoint

Module 9 – Skype for Business, Teams & Collaboration

Module 10 – Office 365 & Collaboration

Module 11 – Protecting Your Information

Module 12 – Azure AD & Access Management

Module 13 – Mobile Management & Security and Compliance

Course Overview

Aims and Objectives

In addition to preparing you to work with Microsoft 365 services, this course will prepare you for the Microsoft 365 Fundamentals (MS-900) certification exam.

Career Path

This course and associated certification will stand you in good stead in roles that involve installing, configuring, and maintaining Microsoft 365 services within an enterprise environment.

Pre-Requisites

Cloud Essentials+ or equivalent

May 2024

May 13 @ 9:30 am - 4:30 pm Power BI Intermediate

Power BI Intermediate

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 14 @ 9:30 am - 4:30 pm Excel Advanced

Excel Advanced

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 14 @ 9:30 am - 4:30 pm Communication Skills

Communication Skills

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 15 @ 9:30 am - 4:30 pm Microsoft Project Introduction

Microsoft Project Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 15 @ 9:30 am - 4:30 pm Meetings and Minutes

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 16 @ 9:30 am - 4:30 pm PowerPoint Introduction

PowerPoint Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 16 @ 9:30 am - 4:30 pm Time Management

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Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 17 @ 9:30 am - 4:30 pm Word Introduction

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Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 - May 22 Executive PA – 2-day workshop

Executive PA – 2-day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

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Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

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Identify and Manage Stress

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 23 @ 9:30 am - 4:30 pm Telephone Techniques

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

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“I studied a Pitman Accounting Technician Diploma. My intention was to use the course to complement my accounting qualification and as a return to work plan in my chosen career area.
Since my training, I believe that the course has assisted me in that I am now being trained for cash office duties and procedures. I have as well been given a chance on a volunteer basis by one of the housing association in their accounts departments through courtesy of Central Scotland Racial Equality Council, where am having a chance to work with Sage Line 50 v12 and Sage payroll. Am drawing heavily from what I have learnt in Pitman Training.
I would lik to thank all the staff at Pitman and especially the Supervisors who were very helpful whenever I needed assistance.
Having been allowed to pay for the Course on monthly instalments, making it possible for me to afford the Course in easy instalments.
The fact that you can be able to programme your time of attendance is a big plus to the college.
The courses are very well presented in a methodical manner that makes it easy to follow and would recommend to others who are looking forward for training.”

EK – Accounting Technician Diploma

Book-Keeping, General Diploma, Private Individuals

Julie was obviously very confident and capable with content on course. Wonderful style and completely approachable. Overall the course is very hard to fault. Julie was lovely throughout and left me with a really thorough understanding which will be very valuable. Thank you.

Tracey – Student – Train The Trainer

General PD, Organisations Testimonials, Train the Trainer

‘’I would like to say how much I enjoyed the above course yesterday. I have to say this ranked as one of the very best courses I have attended and I now have a more positive attitude towards meetings/minute taking. Please pass my thanks to the trainer.’’

L D

Minutes and Note Taking, Organisations Testimonials

Our trainer was excellent, by bringing real life examples it makes it easier to put into context.

Lesley – Operational Risk Analyst – Meetings and Minutes

General PD, Meetings and Minutes, Organisations Testimonials

“I studied the Legal Secretarial Diploma with Pitman because I wanted to have some formal IT qualifications and was interested in finding work in the legal or property sector. Before taking the course I was doing housekeeping and cleaning work and I had decided I wanted to look for something with a more administrative focus.
I had used computers a lot before doing the diploma but I now feel like I have a much better and more organised understanding of programmes like Microsoft Word and Excel and I am confident enough to experiment with them.
I thought I could already type very well but I am so much faster now that I’ve done the Typaz and speed development courses.
I have just been offered a job as a Plans Officer with Registers of Scotland through the Pertemps agency. I wouldn’t have been able to apply for this job without my Pitman diploma.
I would definitely recommend Pitman to others, especially other graduates, because it gives you more confidence and more options. I liked being able to work at my own pace and the supervisors in the training room were really helpful with all my modules.”

HB – Legal Secretarial

General Diploma, Legal Secretarial, Private Individuals, Secretarial Diploma

“Last year I enjoyed filling in my retirement days with studying for a ECDL at Pitman’s, where the staff were patient and encouraging. The challenge was excellent and now I have a certificate to prove I learnt a few things.
At present I use the skills I acquired for voluntary work, but they also allow me to feel I understand online security better and I can generally use my computer in a faster and more informed way.
Thank you Pitman!”

FD – ECDL

ECDL, Private Individuals

Marion was great. She made the day very interesting and adapted it well to suit individual needs.

Laura – Admin Assistant – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

“Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options.
Knowing the cost involved I began my research and found plenty of organizations who offered IT courses, but little else. Pitman Training on the other hand offered the support and the resources at an extremely competitive price.
Starting with the CompTIA A+ courses passing both these exams, I was extremely motivated to expand my knowledge further and receiving all the advice I needed from Pitman I am now one exam away from achieving my MCSA Microsoft qualification.
I am currently working in an IT support role which was initially a trainee position. But using the knowledge I have obtained through the courses at Pitman this has allowed me to become a supervisor a lot sooner than I had imagined.
I can’t recommend Pitman Training enough to people and although the courses I undertook where online and mostly home study, I enjoyed using the facilities finding the atmosphere very conducive to studying with very helpful, friendly and knowledgeable staff.”

IL – IT Technical

General Courses, IT Technical, Private Individuals

The trainer was excellent and took time to make sure we all understood what we were doing.

Louise – Commercial Manager – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

Will be taking a lot from the course back to the work place.

Graham – Home Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

“After a change in my personal circumstances in 2012, I decided I wanted a complete change in career and decided to study as a Medical Secretary, opting to take the full diploma at Pitman Training. I previously worked in the Newspaper & Magazine industry, and had done so for 10 years so this was quite a drastic change for me! My most recent role was as an Account Manager for a 3rd Party Retail Consultancy Company. Having not been to university, almost all of my experience had been picked up at work and therefore to move in to a new specialised career was going to be very difficult without some form of qualification.
After doing a lot of research I decided that Pitman had exactly the course I wanted and an excellent reputation so I knew I would be in good hands. From the very first time I went in to sign up to the course, right through to the completion, the team were so helpful and friendly, ready to help with any problems and provide support.
I had already completed 60% of the course when I discovered I was being made redundant from my current role. Whilst obviously a big shock, I had been planning to leave in any case. Whilst working out my notice at my job, I was applying elsewhere and was offered some contract work at Spire Murrayfield hospital within their Medical Secretary team. This will provide me with invaluable experience and an opportunity to put all my study to use in a new and exciting career.
I know for a fact none of this would have been possible without the qualification and support from the Pitman team at Edinburgh.”

VH – Medical Secretary Diploma

General Diploma, Medical, Private Individuals

Excellent, interesting and good humoured.

Tommy – Sales Executive – Presentation Skills

General PD, Organisations Testimonials, Presentation Skills

The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.

S D – Executive PA

Private Individuals

Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.

Ashley – Executive Assistant – Time Management

General PD, Organisations Testimonials, Time Management

Very good training and very good facilities. The trainer was very competent, friendly, engaging and welcoming, very patient and good manner.

Andrea – Trainee Administrator – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

Very good.

Laura – Project Co-ordinator – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

“I thought I would drop you a line to say that I am now established with my new job where I am working as a Property Manager. As you know when I came to you I was just about able to bang out an e mail and wouldn’t have known where to find such sophistications as “page breaks” etc. A really challenging student for your ever patient and encouraging team! I would certainly say to anyone thinking of a course with you not to consider being too old to learn. I certainly had my extreme doubts but the constant encouragement from your team got me through!
I am now using a fairly all embracing software system which is tailored to the needs of this company and in addition my Outlook and Word skills are used all the time. I feel completely confident in saying that despite many years in the property business I would not have been able to cope with this job without the training I received at Pitman, thank you.
My new employers are both very computer competent but I believe I may have the “edge” on PowerPoint – how satisfying is that!
I would recommend the Fast Track Microsoft Skills Diploma course to anyone wanting to enhance their employment prospects, it certainly worked for me.”

SH – Diploma

General Diploma, Private Individuals

‘’Just to thank you again for the excellent course. It was at just the right level and I really appreciated being able to attend without having done the previous one.Too many courses insist on a progression through levels with certificates rather than accepting experience. Callum presented the course at a very good pace giving plenty of time for questions.Definitely the best computing related course I have attended!’’

Excel level 2 C M——-National Trainer

IT Tutor Led, Organisations Testimonials

I finished a Pitman Secretarial Diploma in 2008 and after one month working as a temp. I was lucky enough to be offered a permanent job as Clerical/Admin Assistant which is where I am still working now.
Learning to touch type at Pitman definitely helped to secure the job, and also having a certificate from all the units of the secretarial diploma which showed that I could use Microsoft Office programs competently.
I took the option to study from home as living in Perth , it meant I could fit in work around the kids school hours. Though I did enjoy going into Edinburgh occasionally to do Outlook, and Audio. The course was really straightforward, and the tests were an enjoyable challenge.
I love being able to touch type, and it will be useful for the rest of my life, in whatever job I do. I have even got my children started on the BBC’s cool typing lessons for kids, where singing animals encourage you, and I hope that they will be able to type by the time they are teenagers.
All the trainers at Pitman were really helpful, and always ready to explain things, when I phoned or emailed with questions.

GA – Secretarial Diploma

Private Individuals, Secretarial Diploma

Training was excellent – very knowledgeable and able to answer questions and provide examples.

Dawn – Information and Knowledge Manager – Project Management Principles

General PD, Organisations Testimonials, Project Management

“I had been having trouble making the databases at work behave themselves but every problem that I had been having has been dealt with today.”

Access Level 2 A M——-Administration Co-ordinator

IT Tutor Led, Organisations Testimonials

Excellent. Very approachable and knowledgeable. Made the subject interesting.

Angela – Assistant Facilities Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

“The training and facilities were both excellent.Callum was both patient and understanding to my level of knowledge.The course has certainly benefited me and in turn, my work.”

Excel Level 2 Lesley Allan——Sales Coordinator—–George Wimpey

IT Tutor Led, Organisations Testimonials

I am convinced that my Pitman Training Diploma impressed them, and I certainly felt confident when I had to do a series of “skills tests” on Word and Excel. The skills I attained at Pitman Training have been invaluable, and I’ve become known as the person to see if anyone has any Microsoft Office problems!

B S – Project Officer

Private Individuals

Very useful, customised experience, highly recommended.

Sam – Programme Officer – Project Management Principles

General PD, Organisations Testimonials, Project Management

The trainer was happy to stop and answer any questions and did not make you feel your questions were silly.

Eileen – Finance and Admin Officer – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

I was recently promoted to secretary to the Clinical Director at the Princess Royal Maternity in Glasgow. The job is varied, interesting and very well paid. I still have fond memories of my days at Pitman Training.

E L – Medical Secretary to the Clinical Director

Private Individuals

“The Executive PA course is by far the best course I have attended. Our Trainer was a fantastic tutor and really knew her subject, she was able to communicate parts of the course content with her own real life experiences. I have attended many courses in the past, some of which were quite boring but I must say the tutor had my full attention over the course of the two days.
The size of class was also perfect, which allowed everyone to have their say and share similar experiences. Overall all, it was a very enjoyable course and I would be keen to attend other relevant courses”

Michelle Anderson—–PA—–Airtricity

Executive PA, Organisations Testimonials

“I left school in 2010 with 3 A-Levels and the opportunity to study at a top university. After a year working in retail alongside unfortunate periods of ill-health stemming from a medical condition that I was born with, I decided that university just wouldn’t suit me. The decision to ‘skip’ the university step lead me to Pitman Training.
I studied for the Executive PA Diploma, starting in September 2011 and completing by April 2012. My electives were Marketing, PR and Advertising. I studied Teeline shorthand and attended the Executive PA seminar.
Following completion of the Executive PA Diploma, I was immediately signed to Office Angels’ temp books and quickly became their most requested temps. I worked for a variety of organisations including law firms, wealth management firms, business centres, health centres and accountancy bodies. I even did a bit of events work for music gigs which was great fun. My last assignment with Office Angels was an Administrator/PA position at the Institute of Chartered Accountants (ICAS). After three months I was offered a full-time, permanent position.
I was an Administrator/PA at ICAS for 15 months and I used all of my Pitman skills on a daily basis. I have now just started a new job as Secretary to the Edinburgh Residential sales team at Knight Frank, a global organisation which presents huge opportunities for my career going forwards. I see myself working for Knight Frank for many years to come.
Without my qualification and skills gained through the Executive PA Diploma I wouldn’t be in the position that I am today. The staff at York Place were incredibly kind and helpful and made the training environment a very happy one. The flexible approach to study proved invaluable especially during periods of ill health. I am pleased to say that I am happy, healthy and loving living in Edinburgh and working full-time – something we never thought would be possible a couple of years ago.
I would recommend the Executive PA Diploma to absolutely anybody. Not only do you learn many new computer skills – even as a fairly ‘tecchy’ person – but you actually learn a lot about yourself and where your strengths/weaknesses lie. I found the Executive PA Seminar particularly helpful as it gave me a real insight into the life of a high-level PA. My decision not to go to university was definitely not an easy one and it was daunting at first but I’m so pleased with where my career is at now. I’m very fortunate to have a full-time, permanent job in the current market when so many of my friends are struggling to find a job after 3 years at university.”

AL – Executive PA Diploma

Executive PA, General Diploma, Private Individuals, Secretarial Diploma

Marion was excellent. Kept us all motivated. Structured the session well. Looking forward to attending another one of Marions training workshop.

Natalie – Executive Assistant – Report Writing

General PD, Organisations Testimonials, Report Writing

Excellent facilities. Excellent trinaing course!

Kirsty – Team Organiser – PowerPoint

IT Tutor Led, Organisations Testimonials, Powerpoint Seminars

Julie was able to convey the content of the course clearly and used lots of real life examples to demonstrate. As we were a small group she was able to detail the course to meet our own objectives. Very useful course with knowledgeable trainer. I have learnt skills which will be used immediately within the workplace and at home.

Cara – Assistant Accountant – Influencing Skills

General PD, Influencing Skills, Organisations Testimonials

Engaging, easy to listen to, knowledgeable, great presence. The course quality was good.

Dandra – HVS Consultant – Presentation Skils

General PD, Organisations Testimonials, Presentation Skills

“I studied the Accounting Technician Diploma with Pitman Training in Edinburgh. I decided to do this course, as I was just about to be made redundant, and decided that I wanted to gain some new skills to help me when applying for a new job. I was also thinking about starting my own company, and thought that finance studies would never go wrong.
A couple of months after redundancy, I got a temporary post at SAMH, and then applied and got my current post as the HRD (Human Resources & Development) Administrator. Although I hadn’t completed the course when I got my job, the skills I had learnt so far has helped me out in my new job, as I have to monitor budgets and make monthly reports to my boss.
I enjoy learning at Pitman. You learn at your own speed, which makes it all much easier. This is the second course I’ve done at Pitman, and would recommend it to anyone.”

LM – Accounting Technician Diploma

Book-Keeping, Private Individuals

“Our Trainer was excellent, this is the most knowledge I have ever taken from a course.”

Carol—-Edinburgh Business School

Organisations Testimonials, Supervisory Skills

“I had previously enrolled on a ECDL course through Aberdeen College which I failed to complete as the course was primarily home based with pre-historic methods for learning the given subjects and using there computers wasn’t really an option because of full time classes and a raffle ticket method for trying to book a computer.
I work offshore so my free time is varied and is never the same month to month. I needed to learn these as more and more of my job required knowledge in how to use for example word, excel and outlook. I contacted Pitman Training Aberdeen and went into see Faye about the Microsoft Fast Track Diploma which covers all the key Microsoft packages used in any office. The flexibility in the Pitman Training method of training is what really attracted me to their course, I could go to there training centre at any time I wanted. The learning process is very well developed, and by means of listening, reading and most importantly doing flowing exercises I found I learned the given subjects very fast with ease.
I recently decided to set up my own Ltd Company to enable me to provide Maintenance services primarily to the Oil and Gas Industry for Gas Turbines, diesel engines, pumps and compressors. In doing this I decided to enrol on the Sage Line 50 course as this would help me with my book-keeping and the Dreamweaver course so that I could set up and maintain my own website for the company.
I would recommend anyone wanting to learn or improve their skills to train with Pitman Training Aberdeen. Both Iain and Faye have been really helpful and would not hesitate to enrol on another course with them if I need to.”

CB – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Excellent course, well presented and worthwhile. Thank you!

Katie – Personal Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

“I have recently just completed the ‘Accounting Technician Diploma’ which was fantastic. This Diploma was great as it enabled me to get a good insight into each course required to work in an accounting environment.
Before my training I was living and working abroad in Spain and France, were I was learning the local language and teaching English to both adults and children.
On my return to Scotland I started my own small business as franchisee for ‘La Jolie Ronde’ where I am a Licensee for the company. I actually found this business opportunity whilst still living abroad in France on line and applied from there.
When I just started this business 3 years ago my knowledge of how to keep my books under control to help view profits and fill tax returns was nonexistent, but now thanks to the course at Pitman I am in full control of my accounts : )
I may also want to widen my job options as my business is only part time, I am thinking of possibly applying for account assistant positions in the near future and I am sure with my training at Pitman and my Certificate to back it up, I should have a good chance of securing employment.
I enjoyed my learning experience so much at Pitman
The staff that work there are all so lovely and very helpful, and I am sure you will see me again in the future back to study another course.
Thanks a lot for all your help.”

SB – Accounting Technician Diploma

Book-Keeping, General Diploma, Private Individuals

Very good, no improvements to suggest. Marion was very knowledgeable and friendly.

Joyce – Governance manager – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

The training course helped me to build on my degree and specialise in Microsoft Skills to help me find employment in the computer support and administration industry. I enjoyed being able to get a “hands on” approach from the course.

M H – IT Systems Administrator

Private Individuals

“I first enrolled for a computer course in January 2013, I only had very limited knowledge and knew I had to get more advanced skills. I started with word then decided I was enjoying my course and chatted with Linda the Manager regarding what options I should take and that would be best for me in the working environment, so we decided on Office Diploma.
I had just been made redundant from the Airline Industry, which had been my life for the last twelve years, so I knew I wanted to change my career. I had realised that IT skills are so important as I had now started looking for work and realised very quickly that the job market was very competitive.
I have not mentioned this till now but I am visually impaired and have been since birth so having a disability makes it even more difficult for employers to consider employing a disabled person, when so many abled bodied people are available so the training I received was incredible, the one to one help that the Glasgow ladies gave me was amazing I am surprised I never turned them to drink, but nothing fazed them they provided me with Zoom text and large print books and test papers. I was not very successful at school and the thought of taking exams really scared me but they sat me down and told me I could do it just take my time and they were right I managed to complete my Diploma.
I am now working for a charity called Momentum on the east side of Glasgow on a six months contract which was arrange through another charity to give me some office experience.
I enjoyed every day in the Glasgow office such a lovely atmosphere and such kindness that I was shown was just incredible and gave me a new found confidence.
Thank you team Glasgow, you’re the best.”

DB – Word and Microsoft Office Plus Diploma

General Diploma, Microsoft Office, Private Individuals

“Having chosen not to go to University, and after a years work in the retail business, I was still unsure as to which career path I ultimately wanted to follow. I enrolled on the Executive PA Diploma course with Pitman Training School in Edinburgh in September 2008, knowing that it was highly respected amongst employers.
The course for me was an undoubted success. I completed the main Microsoft modules reasonably quickly – they proved to be very easy to follow and actually quite a lot of fun! I very much enjoyed having the flexibility to choose which elective courses to do, and I was pleased to be given the choice of seminars as well as computer programmes. I have completed two seminars; both were great fun, and whereas I had found Pitman to be a quiet and studious place, suddenly we got to interact with other students and I met some great people.
I now have the role of Personal Assistant to an Art Broker in Edinburgh, which I found through word of mouth. All that I learnt during my time in Pitman has certainly now been put to use – especially the PA Seminar, which focuses not only on the general office keeping but also on the more personal and, often hugely overlooked aspects. Approximately two months elapsed between my finishing the main bulk of the course and securing my current job.
I also hold the position of Secretary on the board of the Edinburgh Charity Fashion Show. This is a non-profit and student run body that annually holds a highly respected Fashion Show in aid of three charities. My job involves organising meetings, taking minutes and being the administrative organiser. Without the Pitman background I would not have the skills that I now use daily.
I am moving to London in March, and thanks to my time at Pitman I am approaching agencies with confidence in myself and my abilities.”

HJ – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

‘I found this course hugely beneficial. I have just taken on a training aspect to my current role and the skills gained on this course have given me the confidence to approach the training sessions in a much more positive way.
This course gave me both the knowledge of how to put a training session together, and insight into the different approaches and skills used to deliver the training. I particularly found the practical aspect of the course useful. Throughout the three days, we not only learnt ‘how’ to do various tasks, but actually did, and evaluated them’.

MC—-Project Officer

Organisations Testimonials, Train the Trainer

‘’Both Carol & Liz attended the Professional Receptionist Training course on Friday 31st January in Edinburgh held by Pitman Training. Both enjoyed the course and thought it was beneficial and relevant to their place of employment.
Since the course they both feel more confident and understand a lot more about what is required of a Receptionist.’’

Professional Receptionist

Organisations Testimonials, Professional Receptionist

“The skills I have learned by doing the course have helped with my confidence and ability to carry out tasks quicker and easier. I was frustrated with my lack of knowledge of the various Microsoft packages and was convinced that there ‘must be an easier way’ of doing things. Not only did I brush up on my Word skills, my office skills got a complete overhaul and without a doubt, they helped me get the job I’m in now.
I proved to myself that I’m never too old to learn and that there’s always a need to update skills throughout your working career regardless of how long you’ve been in a role.
I was working in a recruitment agency on a part time basis and had finished the Pitman course when I saw the job on S1 jobs web site. I sent in my cv and went for an interview. Following the interview I sent a thank you letter which was one of the skills learnt in ‘Go Get That Job’. I was successful in getting the role and I subsequently found out that they were so impressed that I’d sent a thank you letter that they offered me the job over someone else who was equally qualified. Such a simple thing to do but very effective.
I would thoroughly recommend anyone to do a course at Pitman, whether it is a comprehensive course such as the Executive PA course or a single subject course. Not only has the organisation been going a long time and has built up an enviable reputation, but I also found the flexible method of learning suited my situation as I was working part time and was able to wrap the course hours around my job. The supervisory staff were very helpful and approachable and did their best to help you out.”

SH – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

I thought the Executive PA Seminar was just fantastic, our trainer was excellent, she was completely inspirational and motivational, she really knows her stuff and maintained your interest at all times. I would recommend this course to any PA who is looking to increase their confidence in knowing how best to deal with their boss, the assertiveness training in particular has proved to be very useful!
Overall, it proved to be an invaluable opportunity to gain useful skills and share experiences with other PA’s. I’m already thinking of which course I can go on next!

Hayley—–PA

Executive PA, Organisations Testimonials

After having completed the Secretarial Diploma, I have managed to get a job at the Royal Bank of Scotland. I would like to thank you for the fantastic training I have had, and have recommended Pitman Training to several people.

S W – Secretary

Private Individuals

“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”

EJ – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.

J M – Trainee Network Analyst

Private Individuals

The trainer was very good, explained everything clearly and answered questions well. The content of the course was at a good level for introduction.

Alison – Project Manager – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

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Microsoft 365 Fundamentals (MS-900)