Medical Admin Diploma

Name: Medical Admin Diploma
Author: admin

Specialist skills to work in the administrative healthcare sector

Working in the medical sector is interesting, challenging and rewarding – you’ll need to be super-efficient with top IT skills, but also possess discretion, patience and empathy. The Medical Admin Diploma will teach you all the vital skills you need to be the welcoming and efficient face of a medical practice or department.

You’ll learn medical terminology covering a range of specialisms and general medical practice. You’ll combine this with the very best office admin skills, including learning the latest Microsoft Office IT software and effective communication skills.

You’ll also have the option to choose from an elective choice of additional subjects including telephone techniques and health and safety essentials.

Get the skills to gain a job as a trained Medical Administrator

The Medical Admin Diploma offers you the best of both worlds – all the skills you need to work in an office environment as a professional receptionist, plus specialist knowledge designed to help you thrive as a Medical Administrator.

This means you can be confident in applying for a rewarding and interesting role as a Medical Administrator. What’s more you’ll have demonstrated to potential employers your dedication and determination to succeed in this crucial role.

Course Info

Duration 160 hours flexi study or 6 weeks full-time (Full-time based on approx 20-30 hours a week)

Training Type Diploma

Study Type In centre, Online

Awards & Qualifications

Awarded 160 CPD points upon successful completion

Is this course right for me?

This diploma will arm you with the key skills required to work either as a Medical Receptionist or Medical Administrator. You also have the opportunity to gain a reputable industry qualification.

Designed for those wanting an administrative career in the medical industry. With this Diploma you could work in a GP practice, hospital or other healthcare based business with confidence.

Awarded 160 CPD points upon successful completion

Duration 160 hours flexi study or 6 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Socrates GP Practice Healthcare

Socrates Healthcare is Ireland’s leading provider of integrated practice management software to GP practices, hospital consultants and primary care centres. Every day thousands of healthcare professionals use Socrates software to streamline routine tasks, manage practice finances, reduce paperwork, enhance the quality of patient care and improve practice efficiency.

Medical Terminology

This course helps you get under the skin of commonly used medical terminology across a wide range of disciplines. You’ll also have the opportunity to achieve the renowned Pitman Training certificate in medical terminology, recognised by hospitals and medical practices throughout Ireland.

Medical Word Processing

Medical offices require a lot of admin. Get to grips with the finer workings of Word and you can create professional looking documents and reports quickly and easily.

Typaz

In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising ten lessons, you’ll also receive guidance on ergonomics, technique and accuracy.

Or Typaz Speed

If you want to build speed and accuracy then consider our Typaz Speed touch-typing course. Lasting 15 hours, the course will take you to speeds of 40-60 words per minute.

Effective Business Communication

This excellent course will raise your game when it comes to business communication skills which is often top of the list of qualities demanded by employers.

Excel

Microsoft Excel is the world’s most popular spreadsheet program. This course is suitable for beginner to intermediate level. Over a series of self-paced lessons you’ll learn how to format your spreadsheet to best display your information, handle simple and complex formulas, insert charts, learn how to insert functions such as IFERROR and much more.

Word

Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible.

or Word Expert

This training in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated features.

Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

Elective courses (choose one)

Professional Receptionist Essentials
Medical Audio Transcription
Successful Meetings and Minutes
Speedwriting
Typaz Speed
Health and Safety Essentials

(Alternative subjects may be chosen if more suitable to your existing skills and career.)

Course Overview

Aims and Objectives

This diploma covers a wide range of subjects from the latest Microsoft Office IT software programs, effective communications skills through to the specialised medical secretary word processing and terminology courses giving you the essential skillset you’ll need to get that job or promotion!

Career Path

Once your training is completed, you can look to apply for roles working as a Medical Administrator, Medical Secretary. From here you can maybe work towards becoming a Practice Manager or Team Supervisor.

Pre-Requisites

There are no pre-requisites for this diploma.

May 2024

May 7 @ 9:30 am - 4:30 pm Excel Intermediate

Excel Intermediate

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 7 @ 9:30 am - 4:30 pm Time Management

Time Management

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 7 Adobe Photoshop

Adobe Photoshop

May 8 @ 9:30 am - 4:30 pm Influencing Skills

Influencing Skills

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 8 @ 9:30 am - 4:30 pm Report Writing

Report Writing

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 9 @ 9:30 am - 4:30 pm Excel Intermediate

Excel Intermediate

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 9 @ 9:30 am - 4:30 pm Personal Development Workshops – Assertiveness

Personal Development Workshops – Assertiveness

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 13 @ 9:30 am - 4:30 pm Power BI Intermediate

Power BI Intermediate

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 14 @ 9:30 am - 4:30 pm Excel Advanced

Excel Advanced

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 14 @ 9:30 am - 4:30 pm Communication Skills

Communication Skills

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 15 @ 9:30 am - 4:30 pm Microsoft Project Introduction

Microsoft Project Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 15 @ 9:30 am - 4:30 pm Meetings and Minutes

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Testimonials

Excellent! I thoroughly enjoyed the 2 days and found Marion amazing at talking through everything.

Sarah – Office Manager – Exacutive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

“Working as a secretary with Axis Media I felt that I needed to brush up my skills on some of the Office programmes that I was using as part of my job as well as gaining a recognised qualification. The Fast Track Diploma did this for me, and clarified some of the “mysteries” surrounding programmes such as Access which I had used slightly but never fully explored.
The course books and audio CD were clear and easy to follow, and the training staff were all very friendly and helpful, to the point of offering advice even after the course had finished.
Their unfailing cheeriness and sense of humour (together with the excellent facilities and pleasant working surroundings) added to the good atmosphere at the Pitman’s centre which is why I’ve now come back to do another course!”

PF – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Very good. I did a full semester in university on Project Management and this course taught me much more than I learned at university.

Rosemary – Wind Farm Developer – Project Management Principles

General PD, Organisations Testimonials, Project Management

“I had worked in Lettings Management for over six years and decided to have a complete career change. Pitman Training offered a legal secretarial course which I was able to complete in two and a half months full time and in less than two weeks of completion of the course, I found work.
I registered with a few recruitment agencies but also sent my CV to law firms directly. I am now working as a PA for the main partner of a law firm and training as a paralegal.
Thanks to Pitman and the team at the Edinburgh office, who have been very helpful, I am thankful and happy embarking on my new career.”

RA – Legal Secretarial Diploma

Legal Secretarial, Private Individuals

Will be taking a lot from the course back to the work place.

Graham – Home Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

I am currently working in the city in London as a PA. It is lots of fun, however very hard work!

L P – Personal Assistant

Private Individuals

Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.

Ashley – Executive Assistant – Time Management

General PD, Organisations Testimonials, Time Management

’Not only was this an excellent learning experience, but also great fun. I picked up some great tips on how to command and hold the attention of a less than enthusiastic audience and I found the section on voice coaching extremely useful.
The course really helps develop confidence, particularly with regard to the advice on body language and stance and I would recommend that everyone who has to present to small or large audiences should attend.’’

Jacqui C—-HR Manager—-Citizens Advice

Organisations Testimonials, Presentation Skills

Marion was great. She made the day very interesting and adapted it well to suit individual needs.

Laura – Admin Assistant – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”

EJ – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

Julie tailored the course excellently to the different interests/problems of the participants. She sought out appropriate material related to our fields of work. I felt the small course size was excellent.

Rachel – Manager – Influencing Skills

General PD, Influencing Skills, Organisations Testimonials

” I would like to thank you for giving me this unique opportunity to change my life and get a good job as a bookkeeper.
To be honest, as a foreigner I was scared at hat the course would be too hard to study and understand but I decided to take this challenging opportunity and improve my skills.
The training materials were amazing. They were very well presented and easy to learn. However the greatest advantage was the Training Supervisors. At any point when you are stuck with the subject or do not understand the questions then all you have to do is ask and all the help you need is there for you.
After I completed just three of the modules I decided to look of a job as a part time bookkeeper and I was in seventh heaven when I was offered a job before I had even finished my course.
The knowledge I have received from Pitman has helped me to develop my skills and improve my financial situation.
I strongly believe that anyone with a bit of discipline, patience and effort can change their lives for the best with the help of Pitman Training.”

AKS – Accounting Technician Diploma

Book-Keeping, Private Individuals

Excellent. Very approachable and knowledgeable. Made the subject interesting.

Angela – Assistant Facilities Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

“Great Knowledge on subject. Friendly and relaxed throughout. Excellent!”

Word Introduction Andy McDougall—–National MuseumsScotland

IT Tutor Led, Organisations Testimonials

“I wanted to work in an area where I would be able to help people and make a difference and I thought that a career as a medical secretary in the NHS would fit the bill perfectly – I could use my previous secretarial and admin experience plus I would be helping to support a team in a patient-centred environment. To make this career change, I would need some knowledge of medical terminology and also how the medical secretarial role would work in practice, plus also upgrading my IT skills – the courses with Pitman’s were ideal.
I really enjoyed my courses at Pitman Training. As I had no previous medical secretary experience, I think the fact that I had completed the medical secretary introduction and medical audio transcription courses helped my application to stand out so that I was shortlisted for interview. Also, I needed to get my IT skills, such as Excel, PowerPoint and Access, bang up to date, which again will help my performance when I’m actually in my new job.
I really appreciated the flexibility of the courses and when I was finally given my redundancy from my previous employers and had the time to fully devote to my studies, I was able to knuckle down and get everything completed fairly quickly. It was also very good discipline for me to have the routine of going into the Pitman’s office every day. I found the Pitman staff very friendly and helpful at all times, and I appreciated being known on first name terms by them. The materials themselves were quite easy to work through, even areas where I had very little previous experience, such as Access and the more advanced functions of Excel – to be honest I was quite nervous at tackling these and it was great for my confidence to get through these courses without too much difficulty.”

CB – Medical and Microsoft Office

Medical, Microsoft Office, Private Individuals

“I chose the training because that I knew that I was in dire need of updating my skills. After searching on the Internet I became aware of Pitman Training and then on speaking to the Dumfries Pitman Training Centre I chose Pitman because the courses on offer fitted my need. Following the advice given by the Centre I actually pursued a different course to what I originally thought that I needed. Pitman offered flexibility which was crucial to me – I could choose when I wanted to attend the sessions and to work at my own pace.
The tutor support was invaluable when I needed it and the staff overall at the Centre were friendly and helpful.”

AO – General Courses

General Courses, Private Individuals

Knowledgeable, Approachable and effective communicator.

Margaret – Care home manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

“When I first came to Pitman my life was at a bit of a crossroads. I had just been made redundant from a job I had worked in for almost 13 years. I had been a hallmarker, putting hallmarks on pieces of jewellery. Although quite a skilled job, outside of this specialised profession my skills and experience were now to be useless in what was a tough and competitive job market.
So here I was out in the real world again, and in my mid 40’s too. This was when I decided, with some coaxing from my wife to go to Pitman and eventually enrolled in the Book Keeping level 2 module 1. The advisor explained the courses available and gave me some extra confidence that I could complete the course. I hadn’t done any real studying since I had left school many years ago, and was only barely computer literate but I soon got into the swing of things and started to really enjoy my course. The supervisors were always very helpful and I liked the peaceful, friendly environment to study in.
I had not long completed (and passed with distinction) my course when I was lucky enough to get a job as an accounts assistant with Menzies Distribution, in one of the biggest accounts departments in Edinburgh which I had seen advertised at the job centre. I had only been unemployed for 3 month but I’m sure that through my new qualification and support from Pitman I had now found a new Job in a completely different field.
I have now been at Menzies for over 2 years, and have recently returned to Pitman to study Sage 50 with plans to do Microsoft Excel next. I proved to myself that it’s never too late to start studying again.”

MB – Book-Keeping

Book-Keeping, General Courses, Private Individuals

Enjoyed the Supervisory Skills course, picked up useful tips and methods on how to handle difficult situations.

Deborah – Finance Team Leader – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

The trainer was very good, explained everything clearly and answered questions well. The content of the course was at a good level for introduction.

Alison – Project Manager – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.

S D – Executive PA

Private Individuals

I wanted to let you know that I really enjoyed the 2 day course. Our Trainer was really in tune with us as a group and understood exactly where we were all coming from with regards to the daily obstacles we face in our various roles as office and personal assistant.
The course content was fabulous; I especially enjoyed the section on Communication & Assertiveness. I felt I took most away from these parts and have definitely been able to implement in my daily work commitments. I feel more confident and more in control of my work time. The handouts we were given have also proved useful and I have referred back to them time and time again. The Trainer also gave us recommendations of helpful books, 2 of which I have purchased since the coaching and have dipped in and out of.
I would definitely recommend the workshop to anyone in a support role, be it as a PA or Office Manager, who is looking for a little extra support or guidance. There is a lot to learn, both for people new to this type of role or experienced individuals.”

Louise —PA to the Chief Executive Change Recruitment Group

Executive PA, Organisations Testimonials

“When I came to see Fran she recommended Microsoft Excel, HTML, Dreamweaver 8 and Book-Keeping Level 2 Module 1 courses as the most suitable for preparing me to set up my own online business.

The staff were all very helpful and polite and the environment was professional but friendly. I have since set up a website with a friend as an information site for parents and carers of children with autism.

The courses at Pitman increased my confidence with technology and made me believe that after 15 years as a music teacher, and 2 years as a full time carer for my children who have support needs, I can now change direction and transform my life.”

JM – Various Courses

General Courses, Private Individuals

I have just completed my Accounting Technician Diploma with Pitman in Edinburgh.
I had relocated to Fife after working as an Office Manager in Livingston and I was now at home looking after my 3yr old son. I had tried to get a couple of part time admin jobs but was unsuccessful, with the view being that I was over qualified. I therefore felt that it would be easier to work from home as a self employed bookkeeper, this would mean I could earn some money and have the flexibility to look after my son. I had carried out various aspects of invoicing etc over the years but could never call myself a bookkeeper, I therefore needed to get a formal qualification that would give prospective clients the trust required.
After checking the internet I contacted Fran Maclean in Edinburgh, she invited me in for a chat and on her advice I arranged to complete the Accounting Technician Diploma as this was better suited to running your own business rather than just being an employee.
I arranged to complete my diploma from home, and only had to visit the Office in Edinburgh for 2 modules. I enjoyed every minute of this diploma, as I was able to fit the studying around home life. Help was available if required but the learning materials were actually so good that I don’t think I ever needed to call for help.
I have now completed my Diploma and am arranging to sit the Institute of Certified Bookkeepers entrance exam, this will allow me to portray a much more professional image when dealing with clients.
Completing this Diploma has given me much more confidence, and as a result I have decided to widen the scope of my business idea.
I would have no hesitation in recommending Pitman Training and am sure that I will continue to use them myself in the future.

PC – Accounting Technician Diploma

Book-Keeping, Private Individuals

It took me a day to find a job after I left the course. The diploma taught me how to type well and use all the necessary computer programmes to the point where I am helping others at work with their queries about Excel and Access.

R G – PA to Consultant Cardiologist

Private Individuals

I am really enjoying the challenge of my new career and appreciate all that Pitman Training did to make it possible.

J M – Medical Secretary

Private Individuals

Before Pitman I was not working and was finding it difficult to get job. My lack of computer experience was the major factor. Then a friend recommended Pitman Training to me. Since then my life has dramatically changed from worse to better.
As soon as I completed my studies at Pitman and was about to go to Napier University, I got a job as Fulfilment Officer at Help The Age on part time basis. Pitman Training has helped me in so many ways. It made me very confident in the use PC, my knowledge in Finance has improved a lot due to the practical aspects involved in the studies of which you cannot get in university. I was so confident in the use of sage accounting, purchases and sales ledger invoice processing and accounts reconciliations.
I got my first job three days after completing my studies and since I have had a number temporary jobs due my Pitman qualification. I have worked with HBOS, Quayle Munro Ltd-Investment Banking, City of Edinburgh Council, Action Group and SSPCA, all on temporary basis as Finance Officer since I left Pitman.
I have now secured a permanent employment as Development Finance Administrator with National Trust of Scotland. I got this job because of what I achieved in Pitman as my Line Manager commented. Without Pitman I would not have reached where I am today. God bless Pitman and all the staff in Edinburgh.
Everything at Pitman-Edinburgh is perfect. The trainers are wonderful and willing to help at all time. As someone from Africa, I was finding it very complex to type and to use computer as well but they took their time to teach all the basic necessities and now I am one of the best in computers at work.
The environment is very conducive, the receptionist is the best I have ever met and the course advisors are everything. They care, are very kind, patience and motivates everyone.
I am what I am today because of Pitman Training.

IN – Diploma

General Diploma, Private Individuals

“Just a note to let you know I’ve now managed to secure a permanent post as a Finance Assistant/Purchase Ledger Clerk for an electronics firm just South of Edinburgh.
I would just like to say that I believe my Pitman Training certificates in Sage Line 50 and Purchase Ledger were instrumental in securing the above post.
I would like to take this opportunity to thank you and your colleagues for all your help in assisting me in my future career in finance.”

BS – Sage Accounts and Payroll

Book-Keeping, Private Individuals, Sage

“I studied a Pitman Accounting Technician Diploma. My intention was to use the course to complement my accounting qualification and as a return to work plan in my chosen career area.
Since my training, I believe that the course has assisted me in that I am now being trained for cash office duties and procedures. I have as well been given a chance on a volunteer basis by one of the housing association in their accounts departments through courtesy of Central Scotland Racial Equality Council, where am having a chance to work with Sage Line 50 v12 and Sage payroll. Am drawing heavily from what I have learnt in Pitman Training.
I would lik to thank all the staff at Pitman and especially the Supervisors who were very helpful whenever I needed assistance.
Having been allowed to pay for the Course on monthly instalments, making it possible for me to afford the Course in easy instalments.
The fact that you can be able to programme your time of attendance is a big plus to the college.
The courses are very well presented in a methodical manner that makes it easy to follow and would recommend to others who are looking forward for training.”

EK – Accounting Technician Diploma

Book-Keeping, General Diploma, Private Individuals

“The course exceeded my expectations and I would recommend it to all my colleagues and will let our training department know that it was excellent”

Bob—–Co-ordinator—–Voluntary Sector

Organisations Testimonials, Time Management

‘Couldn’t improve, one of the best courses I have ever attended.”

Susan K—–Director—-The PA Exchange

Organisations Testimonials, Presentation Skills

“The Fast Track diploma helped me no end. I managed to find a job in a major financial player and the confidence given to me through the relevant courses were valuable. A helpful staff and a flexible time to do the course in were key as it can be suited to everyone. I found a new job in just 2 weeks!”

MO – Fast Track Diploma

Microsoft Office, Private Individuals

Like the style of the course, right amount of group and tutor led sections. I find the courses excellent, can’t think of anything to comment on. Thank you.

Sharon – HR Assistant – Influencing Skills

General PD, Influencing Skills, Organisations Testimonials

“I’d like to thank all your team for their help whilst I was training for the MS Office Plus Diploma. They were all open, very friendly, and knowledgeable in all the MS Office applications and the supporting PC hardware & software. I particularly liked the training format, informative, user friendly application manuals & supporting audio files. This made the whole experience rewarding & enjoyable. I would have no hesitation in recommending Pitman Training to my friends & colleagues.”

AF – Microsoft Office Plus Diploma

General Diploma, Microsoft Office, Private Individuals

“Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options.
Knowing the cost involved I began my research and found plenty of organizations who offered IT courses, but little else. Pitman Training on the other hand offered the support and the resources at an extremely competitive price.
Starting with the CompTIA A+ courses passing both these exams, I was extremely motivated to expand my knowledge further and receiving all the advice I needed from Pitman I am now one exam away from achieving my MCSA Microsoft qualification.
I am currently working in an IT support role which was initially a trainee position. But using the knowledge I have obtained through the courses at Pitman this has allowed me to become a supervisor a lot sooner than I had imagined.
I can’t recommend Pitman Training enough to people and although the courses I undertook where online and mostly home study, I enjoyed using the facilities finding the atmosphere very conducive to studying with very helpful, friendly and knowledgeable staff.”

IL – IT Technical

General Courses, IT Technical, Private Individuals

The learning process used by you is so relaxing and such an enjoyable was to learn. I have studied a lot in my time, but this is the first time it has really been fun.

J L

Private Individuals

“I just want to thank you and your staff for all the help you offered me while I was studying my Executive PA Diploma at Pitman in Glasgow.
Before doing my training with Pitman I had studied ACCA but did not have much work experience, by doing the course I gained valuable skills that are now helping me at my new job at one of the big accountancy firms.
What I liked best about the course was flexibility of the course, I was able to choose the time and hours I did the course. The staff were very helpful and I will not hesitate to recommend this course to any of my friends.
Thank you again for all your help.”

SK – Executive PA Diploma

Executive PA, Private Individuals

First time being in Marion’s course and was an excellent experience, I need more!

Linda – Centre Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

I came to Pitmans after leaving my job as a Customer Service Team Leader as I wanted to better myself & change careers. I studied the Executive PA Diploma, the course was very informative & could be done at my own pace. After completing the course I temped for 3 months & then I managed to get a job as an administrator through Office Angels. I am now working for an Interior Design company as PA to the Managing Director.
I would recommend Pitman to anyone who wants to improve themselves, I also made some new friends who I am still in contact with, as my circle of friends was very limited as I knew no-one when I moved to Edinburgh 3 years ago…
Many thanks again, I will be back!

LB – Executive PA Diploma

Executive PA, Private Individuals

‘’Over the past two years we have used Pitman Training for a number of courses and the feedback has always been excellent.
I have personally been on two – Delegation Skills and Supervisory Skills, both proved to be well constructed, interactive and of great use not just in the workplace but as useful tools in general life.
One of our other teams have used their Project Management course to great effect. It was carried out by someone who has masses of experience in Project Management so gave a solid practical slant rather than a Trainer delivering a course.It would be fair to say that the two courses that I attended were the same.
On the whole I find them extremely professional, also great if you want a bespoke course.
I have over the years used a variety of companies and Pitman always seem to deliver exactly what you want.’’

Elma C——HR Administrator (Training)—–NHS Education for Scotland

Organisations Testimonials, Supervisory Skills

What I liked about training at Pitman Training, was the flexible nature of the courses which enabled me to progress at my own pace and fit my studies around other commitments.

K C – Administrator

Private Individuals

“When I started my Executive PA Diploma last September I was quite unsure what direction my career was going in, I guess you may hear this fairly often, however as the course progressed and my confidence increased I felt ready to look for a PA Executive job. In January I was very successful to be offered the role PA to the Senior Dental Advisor at Practitioner Services (part of the NHS) which I believe my Pitman training played a pivotal part and gave the company confidence to employee me.
I have now completed my three month contract at Practitioner Services, so again I had to think about the direction my career would go. So, I am delighted to let you know that I have been offered a permanent job as a Training Co-ordinator, taking over all the logistics and administration associated with the training events and seminars that the Company delivers and I will be working directly with the Managing Director.
Therefore, I would like to take this opportunity to thank you and your training administration team without whom none of this would have happened.”

LF – Executive PA Diploma

Executive PA, Private Individuals

I applied for several jobs and was offered the first one I was interviewed for and was in full, permanent employment within three weeks of finishing my course.

E H – Accounts Assistant

Private Individuals

Julie was able to convey the content of the course clearly and used lots of real life examples to demonstrate. As we were a small group she was able to detail the course to meet our own objectives. Very useful course with knowledgeable trainer. I have learnt skills which will be used immediately within the workplace and at home.

Cara – Assistant Accountant – Influencing Skills

General PD, Influencing Skills, Organisations Testimonials

“I studied the Fast Track Microsoft Skills Diploma and touch typing. Before my training with Pitman I was unemployed as I had been made redundant. Within 4 months of starting my training I got a job working as Receptionist/Admin for The Edinburgh Physiotherapy Centre. I was successful in my application over other applicants due to the training I was doing and my boss was very impressed with the knowledge and skills I had learned with Pitman.
I was promoted to Operations manager within 6 months this was partly due to my knowledge base of Microsoft Office.
I thought the training I received with Pitman was second to none and would recommend your services to anyone. The service is excellent and the staff are very helpful and understanding. Thanks to the excellent service and training of Pitman I am now more confident and efficient at my job.”

NG – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Great, helpful, friendly staff, good location easily accessible etc.

Sam – Customer Services Administration – Speedwriting

General PD, Organisations Testimonials, Speedwriting

“As I was due to retire from teaching within a few months, I was looking to update my computer skills in order to facilitate a move to part time work in administration/ reception. After a chat with Linda, I decided upon the Fast Track Microsoft Office Diploma. This enabled me to remember work I had previously done in class using Word and PowerPoint and to also extend my use of the programs. The three others modules covered were Outlook, Excel and Access. I have to say Access was the most challenging for me, even though I could see the logic in it!!
I thoroughly enjoyed working through the modules as you are able to work at your own pace and go over areas again and again until you feel comfortable with your understanding. Another very positive aspect to going in to the Centre to work is the invaluable help given by the staff who are friendly and on hand to iron out any little problems; they calm you down when frustration levels begin to rise at your inability to see where you have gone wrong and expertly set you back on the right pathway!
I am delighted to say that I completed the course with Distinction.
At the moment I am not working but am now veering towards working within the NHS. In order to further my chances with this I am currently studying Medical Terminology. Again a bit of a refresher for me as I have previously studied Anatomy and Physiology, but am enjoying it none the less as it makes me use my brain cells. Not a bad thing!
Although not working I have been looking at the Show Website for NHS workers and will also be looking to find temporary work through an agency, if the first option does not work out, in order to gain experience back in an office environment.
I am glad I made the decision to call Pitman and chat to Linda about options. I can be a bit of a learning junkie and once I have the bit between my teeth I may well find another area to study and keep me at Pitman that bit longer.
Very satisfied client”

JN – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

I loved that the trainer had done the role and understands the job and what is needed. Excellent!

Nicola – Office Administrator – Meertings and Minutes

General PD, Meetings and Minutes, Organisations Testimonials

The skills that I learnt on the course come up time and time again on a daily basis and I am sure that the diploma on my CV has ensured interviews for a number of job applications.

L B – PR Assistant

Private Individuals

I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!

M M – Medical Audio Typist

Private Individuals

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Medical Admin Diploma