Network Support Engineer Diploma with CompTIA

Name: Network Support Engineer Diploma with CompTIA
Author: admin

Get highly valued IT skills that are in demand
Network support engineers install, manage, and troubleshoot computer networks. They play an important role in maintaining an organisation’s networks. They help keep the network safe and secure, through both hardware configuration and end-user training. They often work under the supervision of systems administrators.

Network support engineers typically do some or all of the following:
• Back up network data
• Configure security settings or access permissions for authorised users
• Troubleshoot the network to identify connectivity issues and use diagnostic testing software and equipment
• Document network support activities

• Configure wide area network (WAN) or local area network (LAN) routers and other related equipment
• Install network software, such as security or firewall software
• Provide end-user support in person and remotely

The role of Network Support Engineer is vital within any organisation. With this diploma, you’ll be able to start your career in IT, and your skills will be in demand.

Course Info

Duration 200 hours flexi study or 8 weeks full-time (Full-time based on approx 20-30 hours a week)

Training Type Diploma

Study Type In centre, Online

Awards & Qualifications

Awarded 200 CPD points upon successful completion

Is this course right for me?

This diploma will kickstart your career in computer networking. It’s an excellent choice if you’re looking to begin a career in systems administration and support.

Our Network Support Engineer diploma is ideal if you’re looking for a position in network or system administration within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain several CompTIA certifications.

Awarded 200 CPD points upon successful completion

Duration 200 hours flexi study or 8 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Server+
The Server+ certification offered by CompTIA validates skills with the most commonly used server and storage systems in the IT industry. Earning the designation signifies that certificate holders possess the knowledge and skills to plan, secure, and maintain
a variety of physical and virtual servers.

Upon completion of this course, you will have the knowledge and skills required to install, configure, troubleshoot, and support server hardware and software technologies. You will also learn how to identify environmental issues, comply with disaster recovery and general security procedures, and understand server roles and their interaction in a dynamic computing environment.

Network+
In this course, you’ll learn how to configure, manage, and troubleshoot common wired and wireless network devices. You’ll also learn essential concepts of network security and cloud computing. Upon successful completion of the course, you will be well prepared to take the CompTIA Network+ certification exam, and you will be well positioned to work in a network support role.

Security+
In this course, we’ll cover the essential knowledge and skills relating to IT security, including attacks, threats and vulnerabilities, architecture and design, implementation, operations and incident response, governance, risk, and compliance. Successful completion of the course will prepare you for the CompTIA certification exam. The Security+ certification is a powerful credential to have in today’s IT job market.

Elective Courses (choose two or CCNA)
• Cloud Essentials+
• Azure Fundamentals
• AWS Cloud Practitioner
• Cloud Security Fundamentals
• Communication Skills for IT Specialists
• Windows Client (MD-100)
• Cisco Certified Network Associate (CCNA)

For details regarding professional exam certification, please speak with one of our Course Advisors.

Course Overview

Aims and Objectives
This diploma will give you the knowledge and technical skills you need to work in network or server administration within an organisation’s IT department.

Career Path

CompTIA certifications are a recognisable IT industry qualification that can help you pursue a rewarding career as a Network Technician, Systems Specialist, or Computer Network Engineer.

Following this diploma and experience in the role, you may opt for further training, which could lead to positions of greater seniority and responsibility, such as Network Administrator and IT Support Manager.

Pre-Requisites
CompTIA A+ certification or equivalent.

May 2024

May 21 - May 22 Executive PA – 2-day workshop

Executive PA – 2-day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 @ 9:30 am - 4:30 pm Power BI Introduction

Power BI Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 22 @ 9:30 am - 4:30 pm Identify and Manage Stress

Identify and Manage Stress

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 23 @ 9:30 am - 4:30 pm Telephone Techniques

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 28 - May 30 Train the Trainer – 3- day workshop

Train the Trainer – 3- day workshop

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 28 Adobe Illustrator

Adobe Illustrator

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom +2 more

May 28 @ 9:30 am - 5:00 pm Excel Introduction

Excel Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 28 - May 30 Train the Trainer – 3- day workshop

Train the Trainer – 3- day workshop

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 31 @ 9:30 am - 4:30 pm Excel Intermediate

Excel Intermediate

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

June 2024

June 3 @ 9:30 am - 4:30 pm Leadership Skills

Leadership Skills

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

June 4 - June 5 Supervisory Skills – 2- day workshop

Supervisory Skills – 2- day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

June 4 @ 9:30 am - 4:30 pm Excel Advanced

Excel Advanced

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

Testimonials

‘’I would like to say how much I enjoyed the above course yesterday. I have to say this ranked as one of the very best courses I have attended and I now have a more positive attitude towards meetings/minute taking. Please pass my thanks to the trainer.’’

L D

Minutes and Note Taking, Organisations Testimonials

From going from redundancy to this is just a great feeling! I actually love my job!

I C – Legal Secretary

Private Individuals

“I studied the Legal Secretarial Diploma with Pitman because I wanted to have some formal IT qualifications and was interested in finding work in the legal or property sector. Before taking the course I was doing housekeeping and cleaning work and I had decided I wanted to look for something with a more administrative focus.
I had used computers a lot before doing the diploma but I now feel like I have a much better and more organised understanding of programmes like Microsoft Word and Excel and I am confident enough to experiment with them.
I thought I could already type very well but I am so much faster now that I’ve done the Typaz and speed development courses.
I have just been offered a job as a Plans Officer with Registers of Scotland through the Pertemps agency. I wouldn’t have been able to apply for this job without my Pitman diploma.
I would definitely recommend Pitman to others, especially other graduates, because it gives you more confidence and more options. I liked being able to work at my own pace and the supervisors in the training room were really helpful with all my modules.”

HB – Legal Secretarial

General Diploma, Legal Secretarial, Private Individuals, Secretarial Diploma

The trainer was very responsible and a very clear communicator. Paid attention to what people in the group said and made the day enjoyable and very worthwhile.

Kenneth – Faculty Head Sciences – Time Management

General PD, Organisations Testimonials, Time Management

Changing career direction after leaving college early was a difficult thing to do, but training with Pitman gave me brilliant skills and has enabled me to get to where I am now. My CV is looking good and I feel 100% more confident because I know I have the right skills.

B D – Project Administrator

Private Individuals

The learning process used by you is so relaxing and such an enjoyable was to learn. I have studied a lot in my time, but this is the first time it has really been fun.

J L

Private Individuals

Everything needed was provided. Work booklets, pad, pen and pencil were all good quality.

Louise – PA – Speedwriting

General PD, Organisations Testimonials, Speedwriting

“I enrolled with Pitman in August 2008, having been made redundant from my job as a Legal Secretary in July 2008. I studied the Pitman Upgrade to Fast Track Microsoft Skills Diploma. When I returned to work in 2000 having raised my family, I was unfamiliar with computers I undertook a very basic computer course and was lucky to be offered a part time job with a local Solicitors, but I always felt there was so much more to Word and Excel that I did not know. Having spent six months at Pitman doing the above course, I was lucky enough to get a part time job as a typist/receptionist with W R Hall, Chartered Surveyors. Although this job is very different to my last one, I have been able to make use of the skills I learned on your course, especially with Word and Excel.
Having been a volunteer with the Citizens Advice Bureau for many years, in August 2009 I was offered an admin job. I needed to use Access and could confidently do this having completed my training in that as well. I now have two part time jobs which keeps me very busy! I feel sure that I would not have been offered the second admin job if I had not learned Access, as this takes up a great part of my working hours.
I really enjoyed my time at Pitman. The staff were really friendly and helpful and it was a very professional environment to be in. It certainly got me through the six months I was unemployed, as it felt almost like going out to work on the days I attended the Training Centre.”

HG – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

I finished a Pitman Secretarial Diploma in 2008 and after one month working as a temp. I was lucky enough to be offered a permanent job as Clerical/Admin Assistant which is where I am still working now.
Learning to touch type at Pitman definitely helped to secure the job, and also having a certificate from all the units of the secretarial diploma which showed that I could use Microsoft Office programs competently.
I took the option to study from home as living in Perth , it meant I could fit in work around the kids school hours. Though I did enjoy going into Edinburgh occasionally to do Outlook, and Audio. The course was really straightforward, and the tests were an enjoyable challenge.
I love being able to touch type, and it will be useful for the rest of my life, in whatever job I do. I have even got my children started on the BBC’s cool typing lessons for kids, where singing animals encourage you, and I hope that they will be able to type by the time they are teenagers.
All the trainers at Pitman were really helpful, and always ready to explain things, when I phoned or emailed with questions.

GA – Secretarial Diploma

Private Individuals, Secretarial Diploma

Excellent. Very approachable and knowledgeable. Made the subject interesting.

Angela – Assistant Facilities Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

It took me a day to find a job after I left the course. The diploma taught me how to type well and use all the necessary computer programmes to the point where I am helping others at work with their queries about Excel and Access.

R G – PA to Consultant Cardiologist

Private Individuals

“As I was due to retire from teaching within a few months, I was looking to update my computer skills in order to facilitate a move to part time work in administration/ reception. After a chat with Linda, I decided upon the Fast Track Microsoft Office Diploma. This enabled me to remember work I had previously done in class using Word and PowerPoint and to also extend my use of the programs. The three others modules covered were Outlook, Excel and Access. I have to say Access was the most challenging for me, even though I could see the logic in it!!
I thoroughly enjoyed working through the modules as you are able to work at your own pace and go over areas again and again until you feel comfortable with your understanding. Another very positive aspect to going in to the Centre to work is the invaluable help given by the staff who are friendly and on hand to iron out any little problems; they calm you down when frustration levels begin to rise at your inability to see where you have gone wrong and expertly set you back on the right pathway!
I am delighted to say that I completed the course with Distinction.
At the moment I am not working but am now veering towards working within the NHS. In order to further my chances with this I am currently studying Medical Terminology. Again a bit of a refresher for me as I have previously studied Anatomy and Physiology, but am enjoying it none the less as it makes me use my brain cells. Not a bad thing!
Although not working I have been looking at the Show Website for NHS workers and will also be looking to find temporary work through an agency, if the first option does not work out, in order to gain experience back in an office environment.
I am glad I made the decision to call Pitman and chat to Linda about options. I can be a bit of a learning junkie and once I have the bit between my teeth I may well find another area to study and keep me at Pitman that bit longer.
Very satisfied client”

JN – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

What I liked about training at Pitman Training, was the flexible nature of the courses which enabled me to progress at my own pace and fit my studies around other commitments.

K C – Administrator

Private Individuals

Excellent course, well presented and worthwhile. Thank you!

Katie – Personal Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

I was recently promoted to secretary to the Clinical Director at the Princess Royal Maternity in Glasgow. The job is varied, interesting and very well paid. I still have fond memories of my days at Pitman Training.

E L – Medical Secretary to the Clinical Director

Private Individuals

“I studied the Microsoft Fast Track Diploma. I had been working in a beauty salon for 5 years – I was a therapist and in January I gave up treatments and became the full time receptionist. I really wanted a Monday – Friday receptionist role in an office but because I didn’t have much IT experience I knew that I would find the job search difficult.
The Microsoft training gave me the skills that employers were looking for and I found that once I had the qualification on my CV I started getting selected for interviews. As well as learning new skills the course also helped to just refresh my memory on some things that I could already do.
I am now working in a new job which is the Monday – Friday role I wanted. My job title is Customer Service Assistant. This is a Front of House role which involves a lot of meeting and greeting and looking after all of the tenants in the building who we provide serviced offices for.
I enjoyed the training as it felt very relaxed and I liked that I could go at my own pace. I am so happy that I got this qualification for myself. I really believe that without my qualification I would be stuck in a job that I really wasn’t happy in for many more years!
Thank you Pitman training!”

JS – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Knowledgeable, Approachable and effective communicator.

Margaret – Care home manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

“Last year I enjoyed filling in my retirement days with studying for a ECDL at Pitman’s, where the staff were patient and encouraging. The challenge was excellent and now I have a certificate to prove I learnt a few things.
At present I use the skills I acquired for voluntary work, but they also allow me to feel I understand online security better and I can generally use my computer in a faster and more informed way.
Thank you Pitman!”

FD – ECDL

ECDL, Private Individuals

The trainer was very knowledgeable and helpful. The facilities were good to. Very good – highly recommend to anyone.

Dawn – Head of Project Management – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

The skills that I learnt on the course come up time and time again on a daily basis and I am sure that the diploma on my CV has ensured interviews for a number of job applications.

L B – PR Assistant

Private Individuals

My knowledge and understanding has vastly improved thanks to Callum. He was an excellent trainer, very patient and information was given clearly. I was able to understand all the formulas!

Lesley – Practice Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

“When I started my Executive PA Diploma last September I was quite unsure what direction my career was going in, I guess you may hear this fairly often, however as the course progressed and my confidence increased I felt ready to look for a PA Executive job. In January I was very successful to be offered the role PA to the Senior Dental Advisor at Practitioner Services (part of the NHS) which I believe my Pitman training played a pivotal part and gave the company confidence to employee me.
I have now completed my three month contract at Practitioner Services, so again I had to think about the direction my career would go. So, I am delighted to let you know that I have been offered a permanent job as a Training Co-ordinator, taking over all the logistics and administration associated with the training events and seminars that the Company delivers and I will be working directly with the Managing Director.
Therefore, I would like to take this opportunity to thank you and your training administration team without whom none of this would have happened.”

LF – Executive PA Diploma

Executive PA, Private Individuals

I found the course to be excellent, hard to think of any improvements that could be made.

Derek – Finance Manager – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

The training course helped me to build on my degree and specialise in Microsoft Skills to help me find employment in the computer support and administration industry. I enjoyed being able to get a “hands on” approach from the course.

M H – IT Systems Administrator

Private Individuals

“I have completed a number of with Pitman Training since 2007, including ECDL course and the MCSA.

I have always found the staff at the training centre to be very helpful, friendly and supportive, in particular John whose help, advice and technical expertise has been an invaluable resource to me throughout my MCSA.

Prior to doing the course I had very little computer experience and was working as a Stockroom Supervisor but in May this year after completing my second last exam I managed to secure my first full time position in IT as an IT Assistant with a well known Scottish charity.”

SH – IT Assistant

IT Technical, Private Individuals

“I started the Executive PA/Secretarial Diploma course at the Pitman Training Centre in Edinburgh in August 2012 and followed up with 2 Legal Modules.
Before I started my Pitman Training course I was working in retail and not feeling like I was getting anything out of my job. My training has helped me to build up the knowledge and skills required to work in a much more demanding position and has been a great help to me.
In April 2013, I left my job and applied for a job as a receptionist at a Hotel outside Aberfeldy – a job which a friend had seen advertised and suggested I applied for. The job description entailed working mainly behind reception, dealing with guests, but also comprised of a lot of secretarial based work such as organising functions and meetings and typing up notes and menus etc. I was offered the job only hours after I went for the interview and so of course accepted it straight away.
I applied for the receptionists job 9 months after I began my course, as initially I was in no great rush to find another job, but would rather focus on working through the modules so that I would have the necessary experience for when I did decide to apply for something else.
I have loved doing my Pitman courses and have found the workbooks and online exercises very beneficial. I have enjoyed being able to work through each part of the course in my own time and being able to repeat exercises and aspects of modules has definitely been a help, especially on some of the more tricky subjects. It has made me a feel a lot more comfortable in what I am doing and has allowed me to go over parts that I was having any difficulty with.
All of the tutors and staff at the Centre in Edinburgh have been fantastic, and are always there on the end of the phone or an email whenever I have needed any help or clarification on any part of the course. They have always been more than happy to give me advice and guidance, no matter how trivial I think my questions are.
My experience at Pitman Training has been excellent and I will definitely consider doing another course at the Centre in the future, and would highly recommend it to other people.”

CS – Legal/ Executive PA Diploma

Executive PA, General Diploma, Legal Secretarial, Private Individuals, Secretarial Diploma

“I first enrolled for a computer course in January 2013, I only had very limited knowledge and knew I had to get more advanced skills. I started with word then decided I was enjoying my course and chatted with Linda the Manager regarding what options I should take and that would be best for me in the working environment, so we decided on Office Diploma.
I had just been made redundant from the Airline Industry, which had been my life for the last twelve years, so I knew I wanted to change my career. I had realised that IT skills are so important as I had now started looking for work and realised very quickly that the job market was very competitive.
I have not mentioned this till now but I am visually impaired and have been since birth so having a disability makes it even more difficult for employers to consider employing a disabled person, when so many abled bodied people are available so the training I received was incredible, the one to one help that the Glasgow ladies gave me was amazing I am surprised I never turned them to drink, but nothing fazed them they provided me with Zoom text and large print books and test papers. I was not very successful at school and the thought of taking exams really scared me but they sat me down and told me I could do it just take my time and they were right I managed to complete my Diploma.
I am now working for a charity called Momentum on the east side of Glasgow on a six months contract which was arrange through another charity to give me some office experience.
I enjoyed every day in the Glasgow office such a lovely atmosphere and such kindness that I was shown was just incredible and gave me a new found confidence.
Thank you team Glasgow, you’re the best.”

DB – Word and Microsoft Office Plus Diploma

General Diploma, Microsoft Office, Private Individuals

Very approachable trainer, presented the course very well and I would highly recommend my colleagues taking this course.

Michelle – Change Manager – Communication Skills

Communication Skills, General PD, Organisations Testimonials

“After graduating a few years ago and going off for a few years to live abroad, I then came back and decided to pursue a career in law. I decided the best route was to first get experience in a law firm and then perhaps study part time. My goal was to become a legal secretary to start off but the skills required such as Microsoft Office packages and knowledge of legal terminology and procedures was not something I had picked up at university!!
I decided I needed a foot in the door and chose to study for the legal secretarial diploma at Pitman. The course was great because it was completely flexible and the training facilities were of the highest standard. The supervisors were always happy and friendly and I was impressed that they really took an interest in everyone personally.
Towards the end of my course, the supervisors referred me to a vacancy at Simpson and Marwick for a litigation secretary. Litigation was the most interesting module and that was the area I wanted to get into. I decided to apply. The very next morning, I had an interview lined up and two days later I had the job. It was the first job I applied to. The HR manager at Simpson told me that the diploma at Pitman had secured me the job and she believed the course to be an excellent grounding for starting work there.”
As regards the job, I have been there for a few weeks now and I can honestly say that I’m loving every minute of it. It’s definitely challenging and at times hard work but it’s interesting and I work with a great group of people in the best litigation team in Scotland.
I’d also like to say a big thank you to the training team who helped me the most. They really went that extra mile to help me and they were always so friendly and nice to be around. Please pass on my thanks to them – they are great assets to Pitman!

LC – Legal Secretarial Diploma

General Diploma, Legal Secretarial, Private Individuals

Training was excellent – very knowledgeable and able to answer questions and provide examples.

Dawn – Information and Knowledge Manager – Project Management Principles

General PD, Organisations Testimonials, Project Management

“I studied the Executive PA Diploma with Pitman. I started studying it in January 2013, it was a great way to start the new year.
Before training I was working in a pub. Having graduated from Glasgow University with an English degree, I found it very difficult to get a job and to know what jobs to apply for. I began working in a hotel for three years before I realised no matter how good I was at my job or how many shifts I had done, there was no room for growth.
Training really helped me, it helped me get some focus and direction and it was a great way to learn new skills. It allowed me to get up to speed with all the Microsoft packages and to get back into the way of using computing skills. It also allowed me to broaden my job search as I now had skills I didn’t have before and skills that companies were looking for.
I now work at St Margaret of Scotland Hospice, which I am really enjoying, where I have been employed as a Receptionist and Medical Secretary.
I really enjoyed my Pitman course, all the staff were very friendly and always willing to help out with any problems. I definitely feel if I hadn’t done the Pitman course I would have struggled for even longer to find a job.”

LN – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

Julie was excellent, she has given me the tools and skills to go forward as a trainer and do it confidently.

Natalie – Business Travel Consultant – Train The Trainer

General PD, Organisations Testimonials, Train the Trainer

“I have completed two Diplomas at Pitman Training, first the Secretarial Diploma, and then the Accounts Technician Diploma with AAT.
I was at School before training began, started Pitman in the final year of school through my mum’s suggestion and finished training just before I got my University degree.
As I was at University during the peak of the economic crisis it was emphasised to us by every tutor/lecturer that just having a degree is not enough for you to stand out from the crowd in the job market. That extra skills and experience are essential.
I was studying economics and finance at university, so after completing the Secretarial Diploma for computer/admin skills I thought it would be a good idea to get some financial related qualification from Pitman.
The training has helped me enormously with University assignments and essay writing. It allowed me to make the most of the Microsoft applications, and therefore produce the best work I could. The touch typing skills I learnt are exceedingly useful, it cuts out so much time and now requires minimal effort to type up my thoughts/information, the words are on the screen pretty much the instant my brain thinks them.
Having Excel and Excel Expert has helped me in too many ways to count. In part-time jobs, I was able to provide a high standard of work and also impress managers by surpassing what is expected of me with computer related tasks. It also opened doors to new responsibilities in my work that wouldn’t have been given to me if I wasn’t so capable in Microsoft.
I am now working at an Architects as an Accounts Assistant. Every day I am using the skills that I learnt including Sage and Microsoft in particular Excel. I have no doubt that my qualifications in and ability to demonstrate knowledge helped me to get the job and pass the skills tests GLM set me as part of the interview process.
The staff at Pitman Training are amazing and will always do anything to help you learn, and they do it gladly, and I cannot fault them in any way.
Pitman has helped me with my transitioning from an aimless school girl to a professional young adult, through the time I have spent there.
I now feel prepared for the real world and look forward to having a successful career in finance, all thanks to Pitman for allowing me to get my foot in the job market door.”

RO – Scretarial/Book-keeping Diploma

Book-Keeping, General Diploma, Private Individuals, Secretarial Diploma

“I really enjoyed the Diploma which I am sure will improve my career prospects. I am looking forward to putting what I learned into practice.”

CC – Diploma

General Diploma

“When I first came to see you I found myself aged 50 with no skills to offer the modern workplace and I had no idea how I would earn a living and support myself financially. I decided to undertake the Legal Secretarial Diploma and, at first, it felt like I had such a huge mountain to climb. However, I kept reminding myself of that well worn quote that, even the longest journey begins with one small step. I was able to study as and when I could and fit it around all the personal changes that were going on in my life.
With the patience, help and support and encouragement of everyone at Pitman I gained my diploma. However, I wasn’t sure if being a legal secretary was what I wanted to do so I decided to temp for a while to gain experience and ‘test the waters’. Since then, I have been a Medical Secretary, Office Manager in a very busy recruitment consultancy and, more recently, Administrator in a small firm of quantity surveyors.
At the end of last year I decided to start looking for a permanent post and have just been offered a part-time position as Audio Typist/Medical Secretary. This will bring together my previous nursing experience and knowledge of medical terminology with all that I have learned at Pitman and consolidated while temping.
I have such fond memories of the training room and found all the staff to be friendly and helpful. I would recommend the courses to anyone and wish I had discovered Pitman years ago. Big thanks to you all.”

JG – Legal Secretarial Diploma

Private Individuals, Secretarial Diploma

Excellent.

Alison – Receptionist – Outlook

IT Tutor Led, Organisations Testimonials, Outlook Seminar

Overall excellent trainer with good psychological inferences too.

Blair – Managing Director – Presentation Skills

General PD, Organisations Testimonials, Presentation Skills

“In the last year I successfully completed and passed Sage Accounting and Sage Payroll Computer Courses with Pitman Training. Before my training I was looking for a job, but realised that I needed more qualifications in order to get my ideal job.
I am now applying for jobs and feel more equipped and confident. I am searching the job sites and sending my CV. I know it’s only a matter of time until I have the job I desire.
My learning time at Pitman Training was a very happy time for me. I felt warmly welcomed each day and this enabled me to learn quickly. The staff were extremely professional, friendly and helpful and the atmosphere was very relaxed. I so enjoyed my Courses and it really was learning made easy.
I wish to Thank each member of Pitman Training Staff. I have never enjoyed a learning experience as much as I enjoyed my time with you.
Many Thanks!”

GC – Sage

Book-Keeping, Private Individuals, Sage

Very good training and very good facilities. The trainer was very competent, friendly, engaging and welcoming, very patient and good manner.

Andrea – Trainee Administrator – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

“The skills I have learned by doing the course have helped with my confidence and ability to carry out tasks quicker and easier. I was frustrated with my lack of knowledge of the various Microsoft packages and was convinced that there ‘must be an easier way’ of doing things. Not only did I brush up on my Word skills, my office skills got a complete overhaul and without a doubt, they helped me get the job I’m in now.
I proved to myself that I’m never too old to learn and that there’s always a need to update skills throughout your working career regardless of how long you’ve been in a role.
I was working in a recruitment agency on a part time basis and had finished the Pitman course when I saw the job on S1 jobs web site. I sent in my cv and went for an interview. Following the interview I sent a thank you letter which was one of the skills learnt in ‘Go Get That Job’. I was successful in getting the role and I subsequently found out that they were so impressed that I’d sent a thank you letter that they offered me the job over someone else who was equally qualified. Such a simple thing to do but very effective.
I would thoroughly recommend anyone to do a course at Pitman, whether it is a comprehensive course such as the Executive PA course or a single subject course. Not only has the organisation been going a long time and has built up an enviable reputation, but I also found the flexible method of learning suited my situation as I was working part time and was able to wrap the course hours around my job. The supervisory staff were very helpful and approachable and did their best to help you out.”

SH – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

“Great Knowledge on subject. Friendly and relaxed throughout. Excellent!”

Word Introduction Andy McDougall—–National MuseumsScotland

IT Tutor Led, Organisations Testimonials

The course content was clear and relevant. I met the objectives I came with.

Leanne – Sales Executive – PowerPoint

IT Tutor Led, Organisations Testimonials, Powerpoint Seminars

I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!

M M – Medical Audio Typist

Private Individuals

Everything I wanted from the course and more, Marion was approachable, I felt comfortable and at ease.

Charlotte – Executive PA – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

“After a change in my personal circumstances in 2012, I decided I wanted a complete change in career and decided to study as a Medical Secretary, opting to take the full diploma at Pitman Training. I previously worked in the Newspaper & Magazine industry, and had done so for 10 years so this was quite a drastic change for me! My most recent role was as an Account Manager for a 3rd Party Retail Consultancy Company. Having not been to university, almost all of my experience had been picked up at work and therefore to move in to a new specialised career was going to be very difficult without some form of qualification.
After doing a lot of research I decided that Pitman had exactly the course I wanted and an excellent reputation so I knew I would be in good hands. From the very first time I went in to sign up to the course, right through to the completion, the team were so helpful and friendly, ready to help with any problems and provide support.
I had already completed 60% of the course when I discovered I was being made redundant from my current role. Whilst obviously a big shock, I had been planning to leave in any case. Whilst working out my notice at my job, I was applying elsewhere and was offered some contract work at Spire Murrayfield hospital within their Medical Secretary team. This will provide me with invaluable experience and an opportunity to put all my study to use in a new and exciting career.
I know for a fact none of this would have been possible without the qualification and support from the Pitman team at Edinburgh.”

VH – Medical Secretary Diploma

General Diploma, Medical, Private Individuals

“I had worked in Lettings Management for over six years and decided to have a complete career change. Pitman Training offered a legal secretarial course which I was able to complete in two and a half months full time and in less than two weeks of completion of the course, I found work.
I registered with a few recruitment agencies but also sent my CV to law firms directly. I am now working as a PA for the main partner of a law firm and training as a paralegal.
Thanks to Pitman and the team at the Edinburgh office, who have been very helpful, I am thankful and happy embarking on my new career.”

RA – Legal Secretarial Diploma

Legal Secretarial, Private Individuals

Very easy to understand, follow and very approachable.

Michelle – IT change manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

I thought the Executive PA Seminar was just fantastic, our trainer was excellent, she was completely inspirational and motivational, she really knows her stuff and maintained your interest at all times. I would recommend this course to any PA who is looking to increase their confidence in knowing how best to deal with their boss, the assertiveness training in particular has proved to be very useful!
Overall, it proved to be an invaluable opportunity to gain useful skills and share experiences with other PA’s. I’m already thinking of which course I can go on next!

Hayley—–PA

Executive PA, Organisations Testimonials

Will be taking a lot from the course back to the work place.

Graham – Home Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

“The Executive PA course is by far the best course I have attended. Our Trainer was a fantastic tutor and really knew her subject, she was able to communicate parts of the course content with her own real life experiences. I have attended many courses in the past, some of which were quite boring but I must say the tutor had my full attention over the course of the two days.
The size of class was also perfect, which allowed everyone to have their say and share similar experiences. Overall all, it was a very enjoyable course and I would be keen to attend other relevant courses”

Michelle Anderson—–PA—–Airtricity

Executive PA, Organisations Testimonials

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