IT Office Administrator Diploma

Name: IT Office Administrator Diploma
Author: admin

Is the Diploma for me?
Broken down into clear segments, the format of this exclusively designed course means you get to grips with one skill before starting on the next, and the practical exercises mean you get hands-on experience during the course. You’ll be able to put what you learn into practice immediately.

The comprehensive core areas studied within this diploma are IT Fundamentals, Communication Skills for IT Specialists, Word and Excel, and you can also choose between PowerPoint and Outlook to ensure you have the right mix of skills. We also include typing and Effective Business Communication as you will need to maintain a high standard of communications with work colleagues. You get to choose two electives and your Course Advisor will discuss these with you.

It is worth remembering that on completion you can then extend your skills with IT Office systems by studying A+, Network + or Security+.

Course Info

Duration 160 hours flexi study or 6 weeks full-time (Full-time based on approx 20-30 hours a week)

Training Type Diploma

Study Type In centre, Online

Awards & Qualifications

Awarded 160 CPD points upon successful completion

Is this course right for me?

An ideal route for anyone with an interest or experience in IT, looking to work in an administration or office support role.

As the tech sector continues to be one of the fastest growing employment sectors, this unique IT Technical course will empower you to secure an administration role with the confidence to operate and appreciate underlying technical concepts and technologies.

Awarded 160 CPD points upon successful completion

Duration 160 hours flexi study or 6 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Typing
We offer a full range of typing courses whether you’re a beginner or need to reach top speeds with maximum accuracy.

Effective Business Communication
Learn how to communicate effectively in business by letter, email, telephone and presentation. This will cover correct use of grammar, punctuation, principles of letter writing and CV writing.

PC Fundamentals
The PC Fundamentals course explores the hardware and software necessary for personal computer use, file management, multimedia
options, and more. You can be confident that this course will give you a good platform to progress to the next stage.

Communication Skills for IT Specialists
The need for IT specialists who can effectively communicate with all types of users, as well as help organisations implement and manage their increasing technological requirements, continues to grow. The Communication Skills for IT Specialists course helps
you communicate successfully while managing projects and people within the IT industry.

Microsoft Word
Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and much more.

Or Microsoft Word Expert
Learn advanced word processing skills including mail merge, creating graphs, creating and running macros, creating an index, table of contents and more.

Microsoft Excel
Learn spreadsheet skills to a good business standard. This course will enable you to create a spreadsheet, enter data, formulas and functions; create charts and more.

Or Microsoft Excel Expert
Learn advanced spreadsheet skills, covering areas such as importing and exporting data, creating and using templates, linking workbooks, data management, using analysis tools and pivot tables.

Microsoft PowerPoint
Gain competency in creating slide presentations. Areas covered include formatting, inserting tables, pictures, sound and hyperlinks; applying transition and timing effects.

Or Microsoft Outlook
Learn how to share, manage and schedule information electronically. This course covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.

Elective Courses (choose two)
• Time Management
• Microsoft Access
• CompTIA Project+
Alternative choices are available. Please talk with your Course Advisor.

Course Overview

On successful completion of this diploma you will receive a Pitman Training diploma that is recognised nationally and internationally by
employers, and you will have the skills you need to go on and develop your skills still further. Well trained IT office administrators and support staff are always highly valued individuals in any business.

Pre-Requisites
There are no pre-requisites required.

May 2024

May 13 @ 9:30 am - 4:30 pm Power BI Intermediate

Power BI Intermediate

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 14 @ 9:30 am - 4:30 pm Excel Advanced

Excel Advanced

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 14 @ 9:30 am - 4:30 pm Communication Skills

Communication Skills

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 15 @ 9:30 am - 4:30 pm Microsoft Project Introduction

Microsoft Project Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 15 @ 9:30 am - 4:30 pm Meetings and Minutes

Meetings and Minutes

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 16 @ 9:30 am - 4:30 pm PowerPoint Introduction

PowerPoint Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 16 @ 9:30 am - 4:30 pm Time Management

Time Management

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 17 @ 9:30 am - 4:30 pm Word Introduction

Word Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 - May 22 Executive PA – 2-day workshop

Executive PA – 2-day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 @ 9:30 am - 4:30 pm Power BI Introduction

Power BI Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 22 @ 9:30 am - 4:30 pm Identify and Manage Stress

Identify and Manage Stress

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 23 @ 9:30 am - 4:30 pm Telephone Techniques

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

Testimonials

The training course helped me to build on my degree and specialise in Microsoft Skills to help me find employment in the computer support and administration industry. I enjoyed being able to get a “hands on” approach from the course.

M H – IT Systems Administrator

Private Individuals

The course was catered specifically to spreadsheets I use in my daily business, so was invaluable, useful and relevant.

Jennifer – Examinations Administrator – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

“I relocated to Scotland after teaching English abroad for 15 years. Unable to find similar work here, I spent an anxious 12 months as an office temp, eventually gaining a permanent position as an admin assistant at a law firm in Glasgow. I carried out the usual range of tasks – photocopying, filing, distributing faxes. Although happy to have a job and appreciating its positive qualities, I felt held back – both in my own workplace and on the job market as a whole – by my lack of IT and keyboard skills.
One happy day I made an appointment to see Linda Morrison at the Glasgow Pitman Training Centre. Linda understood my frustration and recommended the Diploma in Business Skills, a qualification that combined basic keyboard training with Microsoft Office courses, plus Effective Business Communication and an elective (from a wide range of options, I chose ‘Get Into HR’).
There were eight modules in all and the sessions had to be fitted in around a full-time job and busy family life. Ultimately I took 18 months to complete it all but felt very proud when I took home my Diploma. I’m still working for the same firm but now run the library and deputise for the Archivist in his absence. My daily work is far more interesting and varied than it once was, and that fact – combined with the high unemployment brought about by the recession – means that I’m not interested in changing jobs in the foreseeable future. Nonetheless, it’s crucial to be flexible in these hard times and to be able to offer additional skills if need be. I don’t regret the time and energy I put into my courses – they’ve given me tremendous self-confidence and a great sense of relief that I’m no longer left behind or marginalised by my lack of knowledge.
I’ve already recommended the Glasgow Pitman Training Centre to a number of friends and am happy to do so again. I’d also like to put on record my thanks to all the staff for their cheerful help and unfailing moral support throughout my training.”

MF – Diploma

General Diploma, Private Individuals

Knowledgeable, Approachable and effective communicator.

Margaret – Care home manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

The training has helped give me a lot of the practical skills I needed to be a secretary. But more importantly it gave me confidence in myself and my ability to go out and get a job, knowing I had a great head start in comparison with many other people in the job market.

S D – Executive PA

Private Individuals

A very good course. Learned quite a lot of new supervision tips that I never knew. Hope to take things I have learned from this course into my working environment which hopefully will make me a good supervisor.

William – Maintenance Chargehand – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

I am now confident in managing manipulative behaviour and also how to manage staff that just do their own thing.

Lorna – Senior Staff Nurse – Conflict Management

Conflict Management, General PD, Organisations Testimonials

“Working as a secretary with Axis Media I felt that I needed to brush up my skills on some of the Office programmes that I was using as part of my job as well as gaining a recognised qualification. The Fast Track Diploma did this for me, and clarified some of the “mysteries” surrounding programmes such as Access which I had used slightly but never fully explored.
The course books and audio CD were clear and easy to follow, and the training staff were all very friendly and helpful, to the point of offering advice even after the course had finished.
Their unfailing cheeriness and sense of humour (together with the excellent facilities and pleasant working surroundings) added to the good atmosphere at the Pitman’s centre which is why I’ve now come back to do another course!”

PF – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

“Thank you for the excellent course and in particular your friendly and helpful staff. Being able to revise the course information and the convenience of the flexible hours made the learning much more enjoyable.”

SH – Diploma

General Diploma

Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.

Ashley – Executive Assistant – Time Management

General PD, Organisations Testimonials, Time Management

Overall excellent trainer with good psychological inferences too.

Blair – Managing Director – Presentation Skills

General PD, Organisations Testimonials, Presentation Skills

The course content was clear and relevant. I met the objectives I came with.

Leanne – Sales Executive – PowerPoint

IT Tutor Led, Organisations Testimonials, Powerpoint Seminars

“I started studying for a Secretarial Diploma with Pitman training in September 2013. After working as a mail room assistant for years, I wanted to move on to a better job with more opportunities.
I researched courses at various colleges but the hours weren’t suitable for me with a full time job. I liked the flexibility of studying with Pitman, it allowed me to study in my own time and at my own pace. At my first meeting with Linda we chatted about what kind of job I would like to do in the future and what kind of organisation I would like to work for. I had originally been interested in taking an ECDL course but after speaking with Linda we decided that a Secretarial Diploma would give me more opportunities of finding the job I was looking for.
I was very impressed with the course materials and facilities and found the course straightforward and easy to follow. The learning environment is very relaxed and girls are all very friendly and helpful. I have learned so many new skills while studying with Pitman and also learned to feel confident in my abilities. In July 2013 I started working as an administrator in an organisation that I have wanted to work in for several years. My new employer, the Scottish Police Federation was impressed by the qualifications I had earned and with the amount of my own time I had dedicated to studying for them. I love my new job and without all the help I received from Pitman Training I wouldn’t be in the position I am in now.
I want to thank all the staff for all the help you gave me and for making the time I spent at the training centre so enjoyable. I would recommend anyone to take a course with Pitman Training and wouldn’t hesitate to take another course if I feel I need to expand the skills I have learned in the future.”

NM – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

I have just completed my Accounting Technician Diploma with Pitman in Edinburgh.
I had relocated to Fife after working as an Office Manager in Livingston and I was now at home looking after my 3yr old son. I had tried to get a couple of part time admin jobs but was unsuccessful, with the view being that I was over qualified. I therefore felt that it would be easier to work from home as a self employed bookkeeper, this would mean I could earn some money and have the flexibility to look after my son. I had carried out various aspects of invoicing etc over the years but could never call myself a bookkeeper, I therefore needed to get a formal qualification that would give prospective clients the trust required.
After checking the internet I contacted Fran Maclean in Edinburgh, she invited me in for a chat and on her advice I arranged to complete the Accounting Technician Diploma as this was better suited to running your own business rather than just being an employee.
I arranged to complete my diploma from home, and only had to visit the Office in Edinburgh for 2 modules. I enjoyed every minute of this diploma, as I was able to fit the studying around home life. Help was available if required but the learning materials were actually so good that I don’t think I ever needed to call for help.
I have now completed my Diploma and am arranging to sit the Institute of Certified Bookkeepers entrance exam, this will allow me to portray a much more professional image when dealing with clients.
Completing this Diploma has given me much more confidence, and as a result I have decided to widen the scope of my business idea.
I would have no hesitation in recommending Pitman Training and am sure that I will continue to use them myself in the future.

PC – Accounting Technician Diploma

Book-Keeping, Private Individuals

“The skills I have learned by doing the course have helped with my confidence and ability to carry out tasks quicker and easier. I was frustrated with my lack of knowledge of the various Microsoft packages and was convinced that there ‘must be an easier way’ of doing things. Not only did I brush up on my Word skills, my office skills got a complete overhaul and without a doubt, they helped me get the job I’m in now.
I proved to myself that I’m never too old to learn and that there’s always a need to update skills throughout your working career regardless of how long you’ve been in a role.
I was working in a recruitment agency on a part time basis and had finished the Pitman course when I saw the job on S1 jobs web site. I sent in my cv and went for an interview. Following the interview I sent a thank you letter which was one of the skills learnt in ‘Go Get That Job’. I was successful in getting the role and I subsequently found out that they were so impressed that I’d sent a thank you letter that they offered me the job over someone else who was equally qualified. Such a simple thing to do but very effective.
I would thoroughly recommend anyone to do a course at Pitman, whether it is a comprehensive course such as the Executive PA course or a single subject course. Not only has the organisation been going a long time and has built up an enviable reputation, but I also found the flexible method of learning suited my situation as I was working part time and was able to wrap the course hours around my job. The supervisory staff were very helpful and approachable and did their best to help you out.”

SH – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

They seemed to be so impressed that I had been at Pitman Training to do the training. I cannot believe how doing one course can transform your job area.

J M – Management Support Officer

Private Individuals

Marion was great. She made the day very interesting and adapted it well to suit individual needs.

Laura – Admin Assistant – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

“I had worked in Lettings Management for over six years and decided to have a complete career change. Pitman Training offered a legal secretarial course which I was able to complete in two and a half months full time and in less than two weeks of completion of the course, I found work.
I registered with a few recruitment agencies but also sent my CV to law firms directly. I am now working as a PA for the main partner of a law firm and training as a paralegal.
Thanks to Pitman and the team at the Edinburgh office, who have been very helpful, I am thankful and happy embarking on my new career.”

RA – Legal Secretarial Diploma

Legal Secretarial, Private Individuals

Excellent. Would recommend to colleagues.

Scott – Project Manager – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

‘’Over the past two years we have used Pitman Training for a number of courses and the feedback has always been excellent.
I have personally been on two – Delegation Skills and Supervisory Skills, both proved to be well constructed, interactive and of great use not just in the workplace but as useful tools in general life.
One of our other teams have used their Project Management course to great effect. It was carried out by someone who has masses of experience in Project Management so gave a solid practical slant rather than a Trainer delivering a course.It would be fair to say that the two courses that I attended were the same.
On the whole I find them extremely professional, also great if you want a bespoke course.
I have over the years used a variety of companies and Pitman always seem to deliver exactly what you want.’’

Elma C——HR Administrator (Training)—–NHS Education for Scotland

Organisations Testimonials, Supervisory Skills

The tutor knew her role very well, she was happy to answer questions and gave good advice on situations.

Elsamarie – Receptionist – Receptionist Seminar

General PD, Organisations Testimonials, Receptionist Seminar

I finished a Pitman Secretarial Diploma in 2008 and after one month working as a temp. I was lucky enough to be offered a permanent job as Clerical/Admin Assistant which is where I am still working now.
Learning to touch type at Pitman definitely helped to secure the job, and also having a certificate from all the units of the secretarial diploma which showed that I could use Microsoft Office programs competently.
I took the option to study from home as living in Perth , it meant I could fit in work around the kids school hours. Though I did enjoy going into Edinburgh occasionally to do Outlook, and Audio. The course was really straightforward, and the tests were an enjoyable challenge.
I love being able to touch type, and it will be useful for the rest of my life, in whatever job I do. I have even got my children started on the BBC’s cool typing lessons for kids, where singing animals encourage you, and I hope that they will be able to type by the time they are teenagers.
All the trainers at Pitman were really helpful, and always ready to explain things, when I phoned or emailed with questions.

GA – Secretarial Diploma

Private Individuals, Secretarial Diploma

Very useful, customised experience, highly recommended.

Sam – Programme Officer – Project Management Principles

General PD, Organisations Testimonials, Project Management

“I had previously enrolled on a ECDL course through Aberdeen College which I failed to complete as the course was primarily home based with pre-historic methods for learning the given subjects and using there computers wasn’t really an option because of full time classes and a raffle ticket method for trying to book a computer.
I work offshore so my free time is varied and is never the same month to month. I needed to learn these as more and more of my job required knowledge in how to use for example word, excel and outlook. I contacted Pitman Training Aberdeen and went into see Faye about the Microsoft Fast Track Diploma which covers all the key Microsoft packages used in any office. The flexibility in the Pitman Training method of training is what really attracted me to their course, I could go to there training centre at any time I wanted. The learning process is very well developed, and by means of listening, reading and most importantly doing flowing exercises I found I learned the given subjects very fast with ease.
I recently decided to set up my own Ltd Company to enable me to provide Maintenance services primarily to the Oil and Gas Industry for Gas Turbines, diesel engines, pumps and compressors. In doing this I decided to enrol on the Sage Line 50 course as this would help me with my book-keeping and the Dreamweaver course so that I could set up and maintain my own website for the company.
I would recommend anyone wanting to learn or improve their skills to train with Pitman Training Aberdeen. Both Iain and Faye have been really helpful and would not hesitate to enrol on another course with them if I need to.”

CB – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

“I left school in 2010 with 3 A-Levels and the opportunity to study at a top university. After a year working in retail alongside unfortunate periods of ill-health stemming from a medical condition that I was born with, I decided that university just wouldn’t suit me. The decision to ‘skip’ the university step lead me to Pitman Training.
I studied for the Executive PA Diploma, starting in September 2011 and completing by April 2012. My electives were Marketing, PR and Advertising. I studied Teeline shorthand and attended the Executive PA seminar.
Following completion of the Executive PA Diploma, I was immediately signed to Office Angels’ temp books and quickly became their most requested temps. I worked for a variety of organisations including law firms, wealth management firms, business centres, health centres and accountancy bodies. I even did a bit of events work for music gigs which was great fun. My last assignment with Office Angels was an Administrator/PA position at the Institute of Chartered Accountants (ICAS). After three months I was offered a full-time, permanent position.
I was an Administrator/PA at ICAS for 15 months and I used all of my Pitman skills on a daily basis. I have now just started a new job as Secretary to the Edinburgh Residential sales team at Knight Frank, a global organisation which presents huge opportunities for my career going forwards. I see myself working for Knight Frank for many years to come.
Without my qualification and skills gained through the Executive PA Diploma I wouldn’t be in the position that I am today. The staff at York Place were incredibly kind and helpful and made the training environment a very happy one. The flexible approach to study proved invaluable especially during periods of ill health. I am pleased to say that I am happy, healthy and loving living in Edinburgh and working full-time – something we never thought would be possible a couple of years ago.
I would recommend the Executive PA Diploma to absolutely anybody. Not only do you learn many new computer skills – even as a fairly ‘tecchy’ person – but you actually learn a lot about yourself and where your strengths/weaknesses lie. I found the Executive PA Seminar particularly helpful as it gave me a real insight into the life of a high-level PA. My decision not to go to university was definitely not an easy one and it was daunting at first but I’m so pleased with where my career is at now. I’m very fortunate to have a full-time, permanent job in the current market when so many of my friends are struggling to find a job after 3 years at university.”

AL – Executive PA Diploma

Executive PA, General Diploma, Private Individuals, Secretarial Diploma

Very good training and very good facilities. The trainer was very competent, friendly, engaging and welcoming, very patient and good manner.

Andrea – Trainee Administrator – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

“I wanted to work in an area where I would be able to help people and make a difference and I thought that a career as a medical secretary in the NHS would fit the bill perfectly – I could use my previous secretarial and admin experience plus I would be helping to support a team in a patient-centred environment. To make this career change, I would need some knowledge of medical terminology and also how the medical secretarial role would work in practice, plus also upgrading my IT skills – the courses with Pitman’s were ideal.
I really enjoyed my courses at Pitman Training. As I had no previous medical secretary experience, I think the fact that I had completed the medical secretary introduction and medical audio transcription courses helped my application to stand out so that I was shortlisted for interview. Also, I needed to get my IT skills, such as Excel, PowerPoint and Access, bang up to date, which again will help my performance when I’m actually in my new job.
I really appreciated the flexibility of the courses and when I was finally given my redundancy from my previous employers and had the time to fully devote to my studies, I was able to knuckle down and get everything completed fairly quickly. It was also very good discipline for me to have the routine of going into the Pitman’s office every day. I found the Pitman staff very friendly and helpful at all times, and I appreciated being known on first name terms by them. The materials themselves were quite easy to work through, even areas where I had very little previous experience, such as Access and the more advanced functions of Excel – to be honest I was quite nervous at tackling these and it was great for my confidence to get through these courses without too much difficulty.”

CB – Medical and Microsoft Office

Medical, Microsoft Office, Private Individuals

The learning process used by you is so relaxing and such an enjoyable was to learn. I have studied a lot in my time, but this is the first time it has really been fun.

J L

Private Individuals

“I studied the Microsoft Fast Track Diploma. I had been working in a beauty salon for 5 years – I was a therapist and in January I gave up treatments and became the full time receptionist. I really wanted a Monday – Friday receptionist role in an office but because I didn’t have much IT experience I knew that I would find the job search difficult.
The Microsoft training gave me the skills that employers were looking for and I found that once I had the qualification on my CV I started getting selected for interviews. As well as learning new skills the course also helped to just refresh my memory on some things that I could already do.
I am now working in a new job which is the Monday – Friday role I wanted. My job title is Customer Service Assistant. This is a Front of House role which involves a lot of meeting and greeting and looking after all of the tenants in the building who we provide serviced offices for.
I enjoyed the training as it felt very relaxed and I liked that I could go at my own pace. I am so happy that I got this qualification for myself. I really believe that without my qualification I would be stuck in a job that I really wasn’t happy in for many more years!
Thank you Pitman training!”

JS – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

I am currently working in the city in London as a PA. It is lots of fun, however very hard work!

L P – Personal Assistant

Private Individuals

“I was amazed with what I achieved with My course. I’m over 3 months into my job at HM Revenue and Customs and the background I received through the Accounting Technician Diploma undoubtedly helped me secure the job and has helped ‘on the job’.”

GM – Accounting Tecnhnician Diploma

Book-Keeping, Private Individuals

Very good, no improvements to suggest. Marion was very knowledgeable and friendly.

Joyce – Governance manager – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

I completely understood the topics covered and everything was explained very well. Thank you!

Abbi – Receptionist Seminar

General PD, Organisations Testimonials, Receptionist Seminar

Training was excellent – very knowledgeable and able to answer questions and provide examples.

Dawn – Information and Knowledge Manager – Project Management Principles

General PD, Organisations Testimonials, Project Management

Great, helpful, friendly staff, good location easily accessible etc.

Sam – Customer Services Administration – Speedwriting

General PD, Organisations Testimonials, Speedwriting

I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.

J M – Trainee Network Analyst

Private Individuals

“After graduating a few years ago and going off for a few years to live abroad, I then came back and decided to pursue a career in law. I decided the best route was to first get experience in a law firm and then perhaps study part time. My goal was to become a legal secretary to start off but the skills required such as Microsoft Office packages and knowledge of legal terminology and procedures was not something I had picked up at university!!
I decided I needed a foot in the door and chose to study for the legal secretarial diploma at Pitman. The course was great because it was completely flexible and the training facilities were of the highest standard. The supervisors were always happy and friendly and I was impressed that they really took an interest in everyone personally.
Towards the end of my course, the supervisors referred me to a vacancy at Simpson and Marwick for a litigation secretary. Litigation was the most interesting module and that was the area I wanted to get into. I decided to apply. The very next morning, I had an interview lined up and two days later I had the job. It was the first job I applied to. The HR manager at Simpson told me that the diploma at Pitman had secured me the job and she believed the course to be an excellent grounding for starting work there.”
As regards the job, I have been there for a few weeks now and I can honestly say that I’m loving every minute of it. It’s definitely challenging and at times hard work but it’s interesting and I work with a great group of people in the best litigation team in Scotland.
I’d also like to say a big thank you to the training team who helped me the most. They really went that extra mile to help me and they were always so friendly and nice to be around. Please pass on my thanks to them – they are great assets to Pitman!

LC – Legal Secretarial Diploma

General Diploma, Legal Secretarial, Private Individuals

“When I came to see Fran she recommended Microsoft Excel, HTML, Dreamweaver 8 and Book-Keeping Level 2 Module 1 courses as the most suitable for preparing me to set up my own online business.

The staff were all very helpful and polite and the environment was professional but friendly. I have since set up a website with a friend as an information site for parents and carers of children with autism.

The courses at Pitman increased my confidence with technology and made me believe that after 15 years as a music teacher, and 2 years as a full time carer for my children who have support needs, I can now change direction and transform my life.”

JM – Various Courses

General Courses, Private Individuals

If it wasn’t for my training at Pitman Training I would not have been qualified for the job, but because of the Legal Secretarial course, I now have all the skills to be able to carry out my duties. I had been out of work for some time and the course also gave me a the confidence to go out there and find a job that I enjoy and have the hours that fit in with my daughter’s schooling.

N G – Legal Secretary

Private Individuals

Will be taking a lot from the course back to the work place.

Graham – Home Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

‘’Just to thank you again for the excellent course. It was at just the right level and I really appreciated being able to attend without having done the previous one.Too many courses insist on a progression through levels with certificates rather than accepting experience. Callum presented the course at a very good pace giving plenty of time for questions.Definitely the best computing related course I have attended!’’

Excel level 2 C M——-National Trainer

IT Tutor Led, Organisations Testimonials

The trainer was capable of explaining things so they were easily understood and answered all questions I had during the Intermediate Course.

Amy – Admin Assistant – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!

M M – Medical Audio Typist

Private Individuals

“I started the Executive PA/Secretarial Diploma course at the Pitman Training Centre in Edinburgh in August 2012 and followed up with 2 Legal Modules.
Before I started my Pitman Training course I was working in retail and not feeling like I was getting anything out of my job. My training has helped me to build up the knowledge and skills required to work in a much more demanding position and has been a great help to me.
In April 2013, I left my job and applied for a job as a receptionist at a Hotel outside Aberfeldy – a job which a friend had seen advertised and suggested I applied for. The job description entailed working mainly behind reception, dealing with guests, but also comprised of a lot of secretarial based work such as organising functions and meetings and typing up notes and menus etc. I was offered the job only hours after I went for the interview and so of course accepted it straight away.
I applied for the receptionists job 9 months after I began my course, as initially I was in no great rush to find another job, but would rather focus on working through the modules so that I would have the necessary experience for when I did decide to apply for something else.
I have loved doing my Pitman courses and have found the workbooks and online exercises very beneficial. I have enjoyed being able to work through each part of the course in my own time and being able to repeat exercises and aspects of modules has definitely been a help, especially on some of the more tricky subjects. It has made me a feel a lot more comfortable in what I am doing and has allowed me to go over parts that I was having any difficulty with.
All of the tutors and staff at the Centre in Edinburgh have been fantastic, and are always there on the end of the phone or an email whenever I have needed any help or clarification on any part of the course. They have always been more than happy to give me advice and guidance, no matter how trivial I think my questions are.
My experience at Pitman Training has been excellent and I will definitely consider doing another course at the Centre in the future, and would highly recommend it to other people.”

CS – Legal/ Executive PA Diploma

Executive PA, General Diploma, Legal Secretarial, Private Individuals, Secretarial Diploma

I know the Diploma qualification was a major selling point. Without my Pitman Training I would be lost at sea!

E W – PA

Private Individuals

Marion created a fun training environment and always encourages questions and opinions.

Jennifer – Insolvency Administrator – Report Writing

General PD, Organisations Testimonials, Report Writing

“Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options.
Knowing the cost involved I began my research and found plenty of organizations who offered IT courses, but little else. Pitman Training on the other hand offered the support and the resources at an extremely competitive price.
Starting with the CompTIA A+ courses passing both these exams, I was extremely motivated to expand my knowledge further and receiving all the advice I needed from Pitman I am now one exam away from achieving my MCSA Microsoft qualification.
I am currently working in an IT support role which was initially a trainee position. But using the knowledge I have obtained through the courses at Pitman this has allowed me to become a supervisor a lot sooner than I had imagined.
I can’t recommend Pitman Training enough to people and although the courses I undertook where online and mostly home study, I enjoyed using the facilities finding the atmosphere very conducive to studying with very helpful, friendly and knowledgeable staff.”

IL – IT Technical

General Courses, IT Technical, Private Individuals

Julie was obviously very confident and capable with content on course. Wonderful style and completely approachable. Overall the course is very hard to fault. Julie was lovely throughout and left me with a really thorough understanding which will be very valuable. Thank you.

Tracey – Student – Train The Trainer

General PD, Organisations Testimonials, Train the Trainer

‘’I would like to say how much I enjoyed the above course yesterday. I have to say this ranked as one of the very best courses I have attended and I now have a more positive attitude towards meetings/minute taking. Please pass my thanks to the trainer.’’

L D

Minutes and Note Taking, Organisations Testimonials

“Our Trainer was excellent, this is the most knowledge I have ever taken from a course.”

Carol—-Edinburgh Business School

Organisations Testimonials, Supervisory Skills

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IT Office Administrator Diploma