Working in the Legal Environment

Name: Working in the Legal Environment
Author: admin

About the Course

This Working in the Legal Environment course has been endorsed by CILEX (The Chartered Institute of Legal Executives) and is ideal for those seeking to start a career in a legal office as a Legal Secretary, Legal Assistant or Paralegal.

The course will help you develop an understanding of working relationships, effective communication skills and internal and external customer service.

Working in a Legal environment means it’s important to show you have knowledge of what it means to work in an legal environment. Legal employers highly value professional, qualified legal secretarial training, and this fantastic self-study course offers you an excellent opportunity to go on and obtain a Pitman/CILEx Qualification.

Course Info

Duration AROUND 20 HOURS (Actual course duration will vary from individual to individual, based on prior skills and application)

Training Type Course

Study Type In centre, Online

Awards & Qualifications

Awarded 20 CPD points upon successful completion

Is this course right for me?

The course utilises CILEx specialist course materials and will develop your knowledge in understanding the different organisational structures, and to be aware of how relevant legislation, regulations and procedures apply to the legal and business environments.

Is this course for you?

If you’re looking to work in a Legal office as a Legal Secretary or Assistant, this course will enable you to prove to employers that you have reputable and professional training focused specifically on the Legal environment.

Awarded 20 CPD points upon successful completion

Duration AROUND 20 HOURS (Actual course duration will vary from individual to individual, based on prior skills and application)

Course Content

The course is structured as follows:

Introduction

Module One: The main admin services within a legal office.

Module Two: Different organisational structures.

Module Three: The judicial system in the UK.

Module Four: Health and safety at work.

Module Five: Organising resources and time.

Module Six: Telephone systems.

Module Seven: Documentation including audio.

Module Eight: Filing including digital.

Module Nine: Effective communication.

Module Ten: Dealing with post and reprographics.

Reference Section

Course Overview

Aims and Objectives

This course has been designed for those looking for a Career as a Legal Secretary, Legal Assistant or Paralegal. On successful completion of the course, you will gain a prestigious Pitman Training/CILEX Certificate.

Career Path

This course will give you experience on working in a legal environment that a Legal Secretary should know. Great experience if you’re keen to work in this specific type of administration role.

Pre-Requisites

Before starting this course, it would be preferable if you had previous experience of Microsoft Word.

May 2024

May 21 - May 22 Executive PA – 2-day workshop

Executive PA – 2-day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 21 @ 9:30 am - 4:30 pm Power BI Introduction

Power BI Introduction

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 22 @ 9:30 am - 4:30 pm Identify and Manage Stress

Identify and Manage Stress

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 23 @ 9:30 am - 4:30 pm Telephone Techniques

Telephone Techniques

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 28 - May 30 Train the Trainer – 3- day workshop

Train the Trainer – 3- day workshop

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 28 Adobe Illustrator

Adobe Illustrator

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom +2 more

May 28 @ 9:30 am - 5:00 pm Excel Introduction

Excel Introduction

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

May 28 - May 30 Train the Trainer – 3- day workshop

Train the Trainer – 3- day workshop

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

May 31 @ 9:30 am - 4:30 pm Excel Intermediate

Excel Intermediate

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

June 2024

June 3 @ 9:30 am - 4:30 pm Leadership Skills

Leadership Skills

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

June 4 - June 5 Supervisory Skills – 2- day workshop

Supervisory Skills – 2- day workshop

Edinburgh 4 Queen Street, Edinburgh, United Kingdom

June 4 @ 9:30 am - 4:30 pm Excel Advanced

Excel Advanced

Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

Testimonials

“I started studying for a Secretarial Diploma with Pitman training in September 2013. After working as a mail room assistant for years, I wanted to move on to a better job with more opportunities.
I researched courses at various colleges but the hours weren’t suitable for me with a full time job. I liked the flexibility of studying with Pitman, it allowed me to study in my own time and at my own pace. At my first meeting with Linda we chatted about what kind of job I would like to do in the future and what kind of organisation I would like to work for. I had originally been interested in taking an ECDL course but after speaking with Linda we decided that a Secretarial Diploma would give me more opportunities of finding the job I was looking for.
I was very impressed with the course materials and facilities and found the course straightforward and easy to follow. The learning environment is very relaxed and girls are all very friendly and helpful. I have learned so many new skills while studying with Pitman and also learned to feel confident in my abilities. In July 2013 I started working as an administrator in an organisation that I have wanted to work in for several years. My new employer, the Scottish Police Federation was impressed by the qualifications I had earned and with the amount of my own time I had dedicated to studying for them. I love my new job and without all the help I received from Pitman Training I wouldn’t be in the position I am in now.
I want to thank all the staff for all the help you gave me and for making the time I spent at the training centre so enjoyable. I would recommend anyone to take a course with Pitman Training and wouldn’t hesitate to take another course if I feel I need to expand the skills I have learned in the future.”

NM – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

“I had previously enrolled on a ECDL course through Aberdeen College which I failed to complete as the course was primarily home based with pre-historic methods for learning the given subjects and using there computers wasn’t really an option because of full time classes and a raffle ticket method for trying to book a computer.
I work offshore so my free time is varied and is never the same month to month. I needed to learn these as more and more of my job required knowledge in how to use for example word, excel and outlook. I contacted Pitman Training Aberdeen and went into see Faye about the Microsoft Fast Track Diploma which covers all the key Microsoft packages used in any office. The flexibility in the Pitman Training method of training is what really attracted me to their course, I could go to there training centre at any time I wanted. The learning process is very well developed, and by means of listening, reading and most importantly doing flowing exercises I found I learned the given subjects very fast with ease.
I recently decided to set up my own Ltd Company to enable me to provide Maintenance services primarily to the Oil and Gas Industry for Gas Turbines, diesel engines, pumps and compressors. In doing this I decided to enrol on the Sage Line 50 course as this would help me with my book-keeping and the Dreamweaver course so that I could set up and maintain my own website for the company.
I would recommend anyone wanting to learn or improve their skills to train with Pitman Training Aberdeen. Both Iain and Faye have been really helpful and would not hesitate to enrol on another course with them if I need to.”

CB – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

“When I met you back in February 2014 my mental state was at a low ebb. After our chat you gave me hope within myself!
When I realised what I was about to undertake, trepidation set in. Well, five months later I achieved my goal attaining a Diploma in Administration Assistant. This is such an huge achievement for me, being the first actual qualification I’ve attained. So a huge pat on the back for me!!!!
What can I say about Pitman Training, Edinburgh, simply first class! Your supervisors are a great bunch, nothing was too much trouble. Even when it came to asking what potentially could be a ‘stupid’ question, they always treated you with respect. I certainly asked a few ‘stupid’ questions! Their patience and understanding was first class, knowing that some of us weren’t on the same level with computer programmes as they were.
The courses are well set out with books and audio to help you along. The audio and on screen items are clear and concise, keeping it both plain and simple.
After five months my confidence is returning and that can only be a good thing for my future.
I’ve managed to secure a job with Edinburgh City Council and If there ever becomes a need to learn further subjects, you’ll be the first people I’ll contact.
Many thanks for all the help I’ve had over the past five months, so much appreciated.”

IS – Administration Assistant Diploma

General Diploma

“I studied the Fast Track Microsoft Skills Diploma and touch typing. Before my training with Pitman I was unemployed as I had been made redundant. Within 4 months of starting my training I got a job working as Receptionist/Admin for The Edinburgh Physiotherapy Centre. I was successful in my application over other applicants due to the training I was doing and my boss was very impressed with the knowledge and skills I had learned with Pitman.
I was promoted to Operations manager within 6 months this was partly due to my knowledge base of Microsoft Office.
I thought the training I received with Pitman was second to none and would recommend your services to anyone. The service is excellent and the staff are very helpful and understanding. Thanks to the excellent service and training of Pitman I am now more confident and efficient at my job.”

NG – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

‘Couldn’t improve, one of the best courses I have ever attended.”

Susan K—–Director—-The PA Exchange

Organisations Testimonials, Presentation Skills

Overall excellent trainer with good psychological inferences too.

Blair – Managing Director – Presentation Skills

General PD, Organisations Testimonials, Presentation Skills

The small group allowed for personal interaction and focus on specific examples from the group.

Donald – Client service manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

The trainer was very knowledgeable and helpful. The facilities were good to. Very good – highly recommend to anyone.

Dawn – Head of Project Management – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

Engaging, easy to listen to, knowledgeable, great presence. The course quality was good.

Dandra – HVS Consultant – Presentation Skils

General PD, Organisations Testimonials, Presentation Skills

“The Executive PA course is by far the best course I have attended. Our Trainer was a fantastic tutor and really knew her subject, she was able to communicate parts of the course content with her own real life experiences. I have attended many courses in the past, some of which were quite boring but I must say the tutor had my full attention over the course of the two days.
The size of class was also perfect, which allowed everyone to have their say and share similar experiences. Overall all, it was a very enjoyable course and I would be keen to attend other relevant courses”

Michelle Anderson—–PA—–Airtricity

Executive PA, Organisations Testimonials

Changing career direction after leaving college early was a difficult thing to do, but training with Pitman gave me brilliant skills and has enabled me to get to where I am now. My CV is looking good and I feel 100% more confident because I know I have the right skills.

B D – Project Administrator

Private Individuals

“Thank you for the excellent course and in particular your friendly and helpful staff. Being able to revise the course information and the convenience of the flexible hours made the learning much more enjoyable.”

SH – Diploma

General Diploma

“Just a note to let you know I’ve now managed to secure a permanent post as a Finance Assistant/Purchase Ledger Clerk for an electronics firm just South of Edinburgh.
I would just like to say that I believe my Pitman Training certificates in Sage Line 50 and Purchase Ledger were instrumental in securing the above post.
I would like to take this opportunity to thank you and your colleagues for all your help in assisting me in my future career in finance.”

BS – Sage Accounts and Payroll

Book-Keeping, Private Individuals, Sage

The compliments I have received have certainly given my confidence a great boost. I am so enjoying the work, the environment and the people and it’s all due to the skills I have gained from the Diploma courses I have done through Pitman Training.

H L

Private Individuals

“When I first came to Pitman my life was at a bit of a crossroads. I had just been made redundant from a job I had worked in for almost 13 years. I had been a hallmarker, putting hallmarks on pieces of jewellery. Although quite a skilled job, outside of this specialised profession my skills and experience were now to be useless in what was a tough and competitive job market.
So here I was out in the real world again, and in my mid 40’s too. This was when I decided, with some coaxing from my wife to go to Pitman and eventually enrolled in the Book Keeping level 2 module 1. The advisor explained the courses available and gave me some extra confidence that I could complete the course. I hadn’t done any real studying since I had left school many years ago, and was only barely computer literate but I soon got into the swing of things and started to really enjoy my course. The supervisors were always very helpful and I liked the peaceful, friendly environment to study in.
I had not long completed (and passed with distinction) my course when I was lucky enough to get a job as an accounts assistant with Menzies Distribution, in one of the biggest accounts departments in Edinburgh which I had seen advertised at the job centre. I had only been unemployed for 3 month but I’m sure that through my new qualification and support from Pitman I had now found a new Job in a completely different field.
I have now been at Menzies for over 2 years, and have recently returned to Pitman to study Sage 50 with plans to do Microsoft Excel next. I proved to myself that it’s never too late to start studying again.”

MB – Book-Keeping

Book-Keeping, General Courses, Private Individuals

The skills that I learnt on the course come up time and time again on a daily basis and I am sure that the diploma on my CV has ensured interviews for a number of job applications.

L B – PR Assistant

Private Individuals

I am currently working in the city in London as a PA. It is lots of fun, however very hard work!

L P – Personal Assistant

Private Individuals

“Having chosen not to go to University, and after a years work in the retail business, I was still unsure as to which career path I ultimately wanted to follow. I enrolled on the Executive PA Diploma course with Pitman Training School in Edinburgh in September 2008, knowing that it was highly respected amongst employers.
The course for me was an undoubted success. I completed the main Microsoft modules reasonably quickly – they proved to be very easy to follow and actually quite a lot of fun! I very much enjoyed having the flexibility to choose which elective courses to do, and I was pleased to be given the choice of seminars as well as computer programmes. I have completed two seminars; both were great fun, and whereas I had found Pitman to be a quiet and studious place, suddenly we got to interact with other students and I met some great people.
I now have the role of Personal Assistant to an Art Broker in Edinburgh, which I found through word of mouth. All that I learnt during my time in Pitman has certainly now been put to use – especially the PA Seminar, which focuses not only on the general office keeping but also on the more personal and, often hugely overlooked aspects. Approximately two months elapsed between my finishing the main bulk of the course and securing my current job.
I also hold the position of Secretary on the board of the Edinburgh Charity Fashion Show. This is a non-profit and student run body that annually holds a highly respected Fashion Show in aid of three charities. My job involves organising meetings, taking minutes and being the administrative organiser. Without the Pitman background I would not have the skills that I now use daily.
I am moving to London in March, and thanks to my time at Pitman I am approaching agencies with confidence in myself and my abilities.”

HJ – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

“After a change in my personal circumstances in 2012, I decided I wanted a complete change in career and decided to study as a Medical Secretary, opting to take the full diploma at Pitman Training. I previously worked in the Newspaper & Magazine industry, and had done so for 10 years so this was quite a drastic change for me! My most recent role was as an Account Manager for a 3rd Party Retail Consultancy Company. Having not been to university, almost all of my experience had been picked up at work and therefore to move in to a new specialised career was going to be very difficult without some form of qualification.
After doing a lot of research I decided that Pitman had exactly the course I wanted and an excellent reputation so I knew I would be in good hands. From the very first time I went in to sign up to the course, right through to the completion, the team were so helpful and friendly, ready to help with any problems and provide support.
I had already completed 60% of the course when I discovered I was being made redundant from my current role. Whilst obviously a big shock, I had been planning to leave in any case. Whilst working out my notice at my job, I was applying elsewhere and was offered some contract work at Spire Murrayfield hospital within their Medical Secretary team. This will provide me with invaluable experience and an opportunity to put all my study to use in a new and exciting career.
I know for a fact none of this would have been possible without the qualification and support from the Pitman team at Edinburgh.”

VH – Medical Secretary Diploma

General Diploma, Medical, Private Individuals

I was offered three jobs within a matter of weeks!

H S – Personal Assistant

Private Individuals

I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!

M M – Medical Audio Typist

Private Individuals

I completely understood the topics covered and everything was explained very well. Thank you!

Abbi – Receptionist Seminar

General PD, Organisations Testimonials, Receptionist Seminar

‘I found this course hugely beneficial. I have just taken on a training aspect to my current role and the skills gained on this course have given me the confidence to approach the training sessions in a much more positive way.
This course gave me both the knowledge of how to put a training session together, and insight into the different approaches and skills used to deliver the training. I particularly found the practical aspect of the course useful. Throughout the three days, we not only learnt ‘how’ to do various tasks, but actually did, and evaluated them’.

MC—-Project Officer

Organisations Testimonials, Train the Trainer

Clear and easy to follow instructions.

Karen – Cashroom Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

“I studied the Microsoft Fast Track Diploma. I had been working in a beauty salon for 5 years – I was a therapist and in January I gave up treatments and became the full time receptionist. I really wanted a Monday – Friday receptionist role in an office but because I didn’t have much IT experience I knew that I would find the job search difficult.
The Microsoft training gave me the skills that employers were looking for and I found that once I had the qualification on my CV I started getting selected for interviews. As well as learning new skills the course also helped to just refresh my memory on some things that I could already do.
I am now working in a new job which is the Monday – Friday role I wanted. My job title is Customer Service Assistant. This is a Front of House role which involves a lot of meeting and greeting and looking after all of the tenants in the building who we provide serviced offices for.
I enjoyed the training as it felt very relaxed and I liked that I could go at my own pace. I am so happy that I got this qualification for myself. I really believe that without my qualification I would be stuck in a job that I really wasn’t happy in for many more years!
Thank you Pitman training!”

JS – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Excellent, interesting and good humoured.

Tommy – Sales Executive – Presentation Skills

General PD, Organisations Testimonials, Presentation Skills

“Our Trainer was excellent, this is the most knowledge I have ever taken from a course.”

Carol—-Edinburgh Business School

Organisations Testimonials, Supervisory Skills

Julie related ‘real life’ situations which I could relate to.

Paul – Problem Manager – Communication Skills

Communication Skills, General PD, Organisations Testimonials

“I have completed a number of with Pitman Training since 2007, including ECDL course and the MCSA.

I have always found the staff at the training centre to be very helpful, friendly and supportive, in particular John whose help, advice and technical expertise has been an invaluable resource to me throughout my MCSA.

Prior to doing the course I had very little computer experience and was working as a Stockroom Supervisor but in May this year after completing my second last exam I managed to secure my first full time position in IT as an IT Assistant with a well known Scottish charity.”

SH – IT Assistant

IT Technical, Private Individuals

Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.

Ashley – Executive Assistant – Time Management

General PD, Organisations Testimonials, Time Management

“I was amazed with what I achieved with My course. I’m over 3 months into my job at HM Revenue and Customs and the background I received through the Accounting Technician Diploma undoubtedly helped me secure the job and has helped ‘on the job’.”

GM – Accounting Tecnhnician Diploma

Book-Keeping, Private Individuals

“As I was due to retire from teaching within a few months, I was looking to update my computer skills in order to facilitate a move to part time work in administration/ reception. After a chat with Linda, I decided upon the Fast Track Microsoft Office Diploma. This enabled me to remember work I had previously done in class using Word and PowerPoint and to also extend my use of the programs. The three others modules covered were Outlook, Excel and Access. I have to say Access was the most challenging for me, even though I could see the logic in it!!
I thoroughly enjoyed working through the modules as you are able to work at your own pace and go over areas again and again until you feel comfortable with your understanding. Another very positive aspect to going in to the Centre to work is the invaluable help given by the staff who are friendly and on hand to iron out any little problems; they calm you down when frustration levels begin to rise at your inability to see where you have gone wrong and expertly set you back on the right pathway!
I am delighted to say that I completed the course with Distinction.
At the moment I am not working but am now veering towards working within the NHS. In order to further my chances with this I am currently studying Medical Terminology. Again a bit of a refresher for me as I have previously studied Anatomy and Physiology, but am enjoying it none the less as it makes me use my brain cells. Not a bad thing!
Although not working I have been looking at the Show Website for NHS workers and will also be looking to find temporary work through an agency, if the first option does not work out, in order to gain experience back in an office environment.
I am glad I made the decision to call Pitman and chat to Linda about options. I can be a bit of a learning junkie and once I have the bit between my teeth I may well find another area to study and keep me at Pitman that bit longer.
Very satisfied client”

JN – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

“I chose the training because that I knew that I was in dire need of updating my skills. After searching on the Internet I became aware of Pitman Training and then on speaking to the Dumfries Pitman Training Centre I chose Pitman because the courses on offer fitted my need. Following the advice given by the Centre I actually pursued a different course to what I originally thought that I needed. Pitman offered flexibility which was crucial to me – I could choose when I wanted to attend the sessions and to work at my own pace.
The tutor support was invaluable when I needed it and the staff overall at the Centre were friendly and helpful.”

AO – General Courses

General Courses, Private Individuals

“The Fast Track diploma helped me no end. I managed to find a job in a major financial player and the confidence given to me through the relevant courses were valuable. A helpful staff and a flexible time to do the course in were key as it can be suited to everyone. I found a new job in just 2 weeks!”

MO – Fast Track Diploma

Microsoft Office, Private Individuals

“I left school in 2010 with 3 A-Levels and the opportunity to study at a top university. After a year working in retail alongside unfortunate periods of ill-health stemming from a medical condition that I was born with, I decided that university just wouldn’t suit me. The decision to ‘skip’ the university step lead me to Pitman Training.
I studied for the Executive PA Diploma, starting in September 2011 and completing by April 2012. My electives were Marketing, PR and Advertising. I studied Teeline shorthand and attended the Executive PA seminar.
Following completion of the Executive PA Diploma, I was immediately signed to Office Angels’ temp books and quickly became their most requested temps. I worked for a variety of organisations including law firms, wealth management firms, business centres, health centres and accountancy bodies. I even did a bit of events work for music gigs which was great fun. My last assignment with Office Angels was an Administrator/PA position at the Institute of Chartered Accountants (ICAS). After three months I was offered a full-time, permanent position.
I was an Administrator/PA at ICAS for 15 months and I used all of my Pitman skills on a daily basis. I have now just started a new job as Secretary to the Edinburgh Residential sales team at Knight Frank, a global organisation which presents huge opportunities for my career going forwards. I see myself working for Knight Frank for many years to come.
Without my qualification and skills gained through the Executive PA Diploma I wouldn’t be in the position that I am today. The staff at York Place were incredibly kind and helpful and made the training environment a very happy one. The flexible approach to study proved invaluable especially during periods of ill health. I am pleased to say that I am happy, healthy and loving living in Edinburgh and working full-time – something we never thought would be possible a couple of years ago.
I would recommend the Executive PA Diploma to absolutely anybody. Not only do you learn many new computer skills – even as a fairly ‘tecchy’ person – but you actually learn a lot about yourself and where your strengths/weaknesses lie. I found the Executive PA Seminar particularly helpful as it gave me a real insight into the life of a high-level PA. My decision not to go to university was definitely not an easy one and it was daunting at first but I’m so pleased with where my career is at now. I’m very fortunate to have a full-time, permanent job in the current market when so many of my friends are struggling to find a job after 3 years at university.”

AL – Executive PA Diploma

Executive PA, General Diploma, Private Individuals, Secretarial Diploma

Enjoyed the Supervisory Skills course, picked up useful tips and methods on how to handle difficult situations.

Deborah – Finance Team Leader – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

The trainer was excellent and took time to make sure we all understood what we were doing.

Louise – Commercial Manager – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

Marion created a fun training environment and always encourages questions and opinions.

Jennifer – Insolvency Administrator – Report Writing

General PD, Organisations Testimonials, Report Writing

“I recently studied Marketing Essential with Pitman Training. I currently deal with marketing in my business. As Managing Director and Marketing Director I felt it necessary to gain some formal training in marketing.
Pitman Training’s course allowed me to study at my own pace in my own time and at my convenience – thus alleviating the stress that returning to study can cause. The on hand tutors provided efficient and effective back up and the training room was a peaceful and relaxed area to study.
I thoroughly recommend Pitman Training – and even signed up for a Diploma course with them as a direct result of enjoying the Marketing Essentials Course.”

GS – Marketing Essentials

General Courses, Private Individuals

Excellent. Would recommend to colleagues.

Scott – Project Manager – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

The course content was clear and relevant. I met the objectives I came with.

Leanne – Sales Executive – PowerPoint

IT Tutor Led, Organisations Testimonials, Powerpoint Seminars

“I started doing a Secretarial Diploma at Pitman because I had been working in retail since graduating from university in 2008. I had pretty good admin skills but no qualifications and felt like I was stuck in a rut. Pitman was a perfect fit for me because I was working shifts at my job at Glasgow Science Centre and could come in whenever I was free.
At first I thought I was just going to be getting a qualification for skills I already had but I actually learned a lot more than I expected. Modules like Effective Business Communication were helpful and I did electives in Access and Introduction to Medical Secretary which was extremely helpful in getting my new job.
In May 2013, before I had even completed my diploma, I started my job as an Audio Typist for the NHS. I had been searching the NHS pages before I started my diploma and it took the help of Pitman to actually help me find a job. My typing and audio typing skills along with the medical terminology learned in Pitman have been essential in my progress within my job with my manager telling me she feels I have a career in the NHS ahead of me.
I just discovered today that I received a distinction for my diploma and am now thinking of where to move up within my new sector. Without Pitman, I don’t think I would have been able to get out of retail so I’m very happy to have chosen to take this course!”

EJ – Secretarial Diploma

General Diploma, Private Individuals, Secretarial Diploma

“The skills I have learned by doing the course have helped with my confidence and ability to carry out tasks quicker and easier. I was frustrated with my lack of knowledge of the various Microsoft packages and was convinced that there ‘must be an easier way’ of doing things. Not only did I brush up on my Word skills, my office skills got a complete overhaul and without a doubt, they helped me get the job I’m in now.
I proved to myself that I’m never too old to learn and that there’s always a need to update skills throughout your working career regardless of how long you’ve been in a role.
I was working in a recruitment agency on a part time basis and had finished the Pitman course when I saw the job on S1 jobs web site. I sent in my cv and went for an interview. Following the interview I sent a thank you letter which was one of the skills learnt in ‘Go Get That Job’. I was successful in getting the role and I subsequently found out that they were so impressed that I’d sent a thank you letter that they offered me the job over someone else who was equally qualified. Such a simple thing to do but very effective.
I would thoroughly recommend anyone to do a course at Pitman, whether it is a comprehensive course such as the Executive PA course or a single subject course. Not only has the organisation been going a long time and has built up an enviable reputation, but I also found the flexible method of learning suited my situation as I was working part time and was able to wrap the course hours around my job. The supervisory staff were very helpful and approachable and did their best to help you out.”

SH – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

“I just want to thank you and your staff for all the help you offered me while I was studying my Executive PA Diploma at Pitman in Glasgow.
Before doing my training with Pitman I had studied ACCA but did not have much work experience, by doing the course I gained valuable skills that are now helping me at my new job at one of the big accountancy firms.
What I liked best about the course was flexibility of the course, I was able to choose the time and hours I did the course. The staff were very helpful and I will not hesitate to recommend this course to any of my friends.
Thank you again for all your help.”

SK – Executive PA Diploma

Executive PA, Private Individuals

“I relocated to Scotland after teaching English abroad for 15 years. Unable to find similar work here, I spent an anxious 12 months as an office temp, eventually gaining a permanent position as an admin assistant at a law firm in Glasgow. I carried out the usual range of tasks – photocopying, filing, distributing faxes. Although happy to have a job and appreciating its positive qualities, I felt held back – both in my own workplace and on the job market as a whole – by my lack of IT and keyboard skills.
One happy day I made an appointment to see Linda Morrison at the Glasgow Pitman Training Centre. Linda understood my frustration and recommended the Diploma in Business Skills, a qualification that combined basic keyboard training with Microsoft Office courses, plus Effective Business Communication and an elective (from a wide range of options, I chose ‘Get Into HR’).
There were eight modules in all and the sessions had to be fitted in around a full-time job and busy family life. Ultimately I took 18 months to complete it all but felt very proud when I took home my Diploma. I’m still working for the same firm but now run the library and deputise for the Archivist in his absence. My daily work is far more interesting and varied than it once was, and that fact – combined with the high unemployment brought about by the recession – means that I’m not interested in changing jobs in the foreseeable future. Nonetheless, it’s crucial to be flexible in these hard times and to be able to offer additional skills if need be. I don’t regret the time and energy I put into my courses – they’ve given me tremendous self-confidence and a great sense of relief that I’m no longer left behind or marginalised by my lack of knowledge.
I’ve already recommended the Glasgow Pitman Training Centre to a number of friends and am happy to do so again. I’d also like to put on record my thanks to all the staff for their cheerful help and unfailing moral support throughout my training.”

MF – Diploma

General Diploma, Private Individuals

The learning process used by you is so relaxing and such an enjoyable was to learn. I have studied a lot in my time, but this is the first time it has really been fun.

J L

Private Individuals

“I had been having trouble making the databases at work behave themselves but every problem that I had been having has been dealt with today.”

Access Level 2 A M——-Administration Co-ordinator

IT Tutor Led, Organisations Testimonials

“I’m presently studying an ECDL course with Pitman Training.
Prior to enrolling I had been made redundant from my post as a Publications Information Assistant, due to departmental re-structuring, within the media department of Strathclyde Police. As the workplace is constantly evolving, I decided to upgrade my skills and ECDL seemed the obvious choice – for me. The course has helped me gain the confidence to apply for jobs again, even those I’d previously considered outwith my comfort zone.
What I’ve enjoyed most about the course is the fact professionals are on hand if you have any problems, you can work at your own pace and the hours are flexible.However, for me, what makes Pitman Training so successful is its staff. They are friendly, approachable and very encouraging. Their cheery disposition makes it a joy to learn.
I wouldn’t hesitate to recommend Pitman Training.”

JW – ECDL

ECDL, Microsoft Office, Private Individuals

I was recently promoted to secretary to the Clinical Director at the Princess Royal Maternity in Glasgow. The job is varied, interesting and very well paid. I still have fond memories of my days at Pitman Training.

E L – Medical Secretary to the Clinical Director

Private Individuals

Very good, very informative and relevant to our needs.

Steven – Civil Engineer – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

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Working in the Legal Environment