Medical Receptionist Diploma

Name: Medical Receptionist Diploma
Author: admin

The Medical Receptionist Diploma offers all the skills you need to work in an office environment as a professional receptionist.

This means you can be confident in applying for a rewarding and interesting role as a Medical Receptionist. What’s more, with this diploma, you’ll have demonstrated to potential employers your dedication and determination to succeed in this crucial role.

Our Medical Receptionist Diploma offers the opportunity to gain high level professional skills that will help you gain work as a Receptionist or Administrator within a medical environment. You’ll gain practical and professional administrative skills such as Microsoft Word, Outlook and business communications.

You’ll also cover subjects specifically aimed for those working within a medical environment such as Medical Terminology and Medical Word Processing. Once you’ve completed your studies you’ll gain the widely recognised Pitman Training Medical Receptionist Diploma.

Course Info

Duration 160 hours flexi study or 6 weeks full-time (Full-time based on approx 20-30 hours a week)

Training Type Diploma

Study Type In centre, Online

Awards & Qualifications

Awarded 160 CPD points upon successful completion

Is this course right for me?

This diploma is designed to give you the skills required to work effectively as a Medical Receptionist. You’ll gain top-class administration skills and study courses specifically aimed at those wanting to work in the medical industry.

Awarded 160 CPD points upon successful completion

Duration 160 hours flexi study or 6 weeks full-time (Full-time based on approx 20-30 hours a week)

Course Content

Core Courses

Medical Terminology

This course helps you get under the skin of commonly used medical terminology across a wide range of disciplines. You’ll also have the opportunity to achieve the renowned Pitman Training certificate in medical terminology, recognised by hospitals and medical practices throughout Ireland.

Medical Word Processing

Medical offices require a lot of admin. Get to grips with the finer workings of Word and you can create professional looking documents and reports quickly and easily.

Socrates GP Practice Healthcare

Socrates Healthcare is Ireland’s leading provider of integrated practice management software to GP practices, hospital consultants and primary care centres. Every day thousands of healthcare professionals use Socrates software to streamline routine tasks, manage practice finances, reduce paperwork, enhance the quality of patient care and improve practice efficiency.

Typaz

In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising ten lessons, you’ll also receive guidance on ergonomics, technique and accuracy.

Or Typaz Speed

If you want to build speed and accuracy then consider our Typaz Speed touch-typing course. Lasting 15 hours, the course will take you to speeds of 40-60 words per minute.

Effective Business Communication

This excellent course will raise your game when it comes to business communication skills which is often top of the list of qualities demanded by employers.

Word

Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible.

Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

Professional Receptionist Essentials

The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be. This course covers the relevant skills that potential receptionists will need, and provides students with scenarios that they may find themselves in.

Or Professional Receptionist Seminar

This is a one-day seminar that takes an in-depth look at the vital role of the Receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.

Elective Courses (choose one)

Audio Transcription
Speedwriting
Excel
Health and Safety Essentials
Typaz Speed
Telephone Techniques Seminar

(Alternative subjects may be chosen if more suitable to your existing skills and career.)

Course Overview

Aims and Objectives

The Medical Receptionist Diploma is an excellent choice if you’re looking to work as a Medical Receptionist, Medical Administrator or Medical Secretary. Pitman Training Certifications are renowned worldwide and this diploma, as with all Pitman Training industry standard certification, is widely recognised by organisations throughout Ireland, the UK and beyond.

Career Path

Once you’ve gained your Medical Receptionist certification, why not look to progress to a Medical Secretary or Medical Administrator role? We offer great training courses for these types of roles.

Pre-Requsites

There are no pre-requisites required.

May 2024

May 21 - May 22 Executive PA – 2-day workshop

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May 21 @ 9:30 am - 4:30 pm Power BI Introduction

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May 22 @ 9:30 am - 4:30 pm Identify and Manage Stress

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May 23 @ 9:30 am - 4:30 pm Telephone Techniques

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May 28 - May 30 Train the Trainer – 3- day workshop

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May 28 Adobe Illustrator

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May 28 @ 9:30 am - 5:00 pm Excel Introduction

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June 2024

June 3 @ 9:30 am - 4:30 pm Leadership Skills

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Glasgow First Floor 82 Union Street, Glasgow, United Kingdom

June 4 - June 5 Supervisory Skills – 2- day workshop

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Testimonials

The compliments I have received have certainly given my confidence a great boost. I am so enjoying the work, the environment and the people and it’s all due to the skills I have gained from the Diploma courses I have done through Pitman Training.

H L

Private Individuals

“I had been having trouble making the databases at work behave themselves but every problem that I had been having has been dealt with today.”

Access Level 2 A M——-Administration Co-ordinator

IT Tutor Led, Organisations Testimonials

“I’m presently studying an ECDL course with Pitman Training.
Prior to enrolling I had been made redundant from my post as a Publications Information Assistant, due to departmental re-structuring, within the media department of Strathclyde Police. As the workplace is constantly evolving, I decided to upgrade my skills and ECDL seemed the obvious choice – for me. The course has helped me gain the confidence to apply for jobs again, even those I’d previously considered outwith my comfort zone.
What I’ve enjoyed most about the course is the fact professionals are on hand if you have any problems, you can work at your own pace and the hours are flexible.However, for me, what makes Pitman Training so successful is its staff. They are friendly, approachable and very encouraging. Their cheery disposition makes it a joy to learn.
I wouldn’t hesitate to recommend Pitman Training.”

JW – ECDL

ECDL, Microsoft Office, Private Individuals

“I had worked in Lettings Management for over six years and decided to have a complete career change. Pitman Training offered a legal secretarial course which I was able to complete in two and a half months full time and in less than two weeks of completion of the course, I found work.
I registered with a few recruitment agencies but also sent my CV to law firms directly. I am now working as a PA for the main partner of a law firm and training as a paralegal.
Thanks to Pitman and the team at the Edinburgh office, who have been very helpful, I am thankful and happy embarking on my new career.”

RA – Legal Secretarial Diploma

Legal Secretarial, Private Individuals

“I have completed a number of with Pitman Training since 2007, including ECDL course and the MCSA.

I have always found the staff at the training centre to be very helpful, friendly and supportive, in particular John whose help, advice and technical expertise has been an invaluable resource to me throughout my MCSA.

Prior to doing the course I had very little computer experience and was working as a Stockroom Supervisor but in May this year after completing my second last exam I managed to secure my first full time position in IT as an IT Assistant with a well known Scottish charity.”

SH – IT Assistant

IT Technical, Private Individuals

Clear and easy to follow instructions.

Karen – Cashroom Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

Very engaging, simplified a lot of complex issues to meet the needs of the audience. Genuinely found both days very fascinating – very rare that I can listen to someone speak for 2 days and not get bored, but Julie achieved this! Can’t wait to try out my new tools and techniques!

Sarah-Louise – Business Development Executive – Influencing Skills

General PD, Influencing Skills, Organisations Testimonials

“I’d like to thank all your team for their help whilst I was training for the MS Office Plus Diploma. They were all open, very friendly, and knowledgeable in all the MS Office applications and the supporting PC hardware & software. I particularly liked the training format, informative, user friendly application manuals & supporting audio files. This made the whole experience rewarding & enjoyable. I would have no hesitation in recommending Pitman Training to my friends & colleagues.”

AF – Microsoft Office Plus Diploma

General Diploma, Microsoft Office, Private Individuals

“I spent many years living overseas, on returning to Scotland I was frustrated with the difficulty in finding employment due to my lack of work experience or qualifications in a particular field.
Completing the Legal Secretarial Diploma with Pitman Training has certainly changed this by providing me with the skills and confidence I needed to kick start my career.
Throughout the course the Staff were very helpful and friendly and when the time came to consider seeking employment the support and advice they offered was excellent. Just prior to completing the course I was offered a job in the legal department of a major financial institution in Edinburgh.
I’m absolutely delighted. I thoroughly enjoyed the whole training experience with Pitman, without the Diploma I know I would not have been offered the position.”

MG Legal Secretarial Diploma

Legal Secretarial, Private Individuals

I have a better understanding of how to manage conflict in the work place, and how to be more confident.

Ann – Staff nurse – Conflict Managment

Conflict Management, General PD, Organisations Testimonials

“I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times.
But most importantly, Pitman training changed my life, forever and beyond I could have ever imagined. I did not have a job and had a very low self-confidence. It took me a while to have a courage and sign up for the advanced course that I had chosen, but I never looked back since that moment and everything in my life went on from strength to strength.
The staff became my second family and I would like to thank you for making me a better person. Every day you were transforming a young girl into a confident successful woman. We, as students are so lucky to have you.
After completing Pitman I was working for a Law Company, Edinburgh College and sat further exams that enabled me to progress further in my career.
I have recently been accepted for the position of Sales Consultant with Travelex. It took me just 7 days to get approved for the job since I saw the vacancy at the Job Fair and had a phone call to congratulate me for getting the job!!
I owe a lot in my life to Pitman Training. It truly changes lives, it gives confidence in your professional abilities, provides you with necessary qualifications to get that Dream Job!!”

DT – Executive PA Diploma

Executive PA, General Courses, General Diploma, Private Individuals

Excellent.

Alison – Receptionist – Outlook

IT Tutor Led, Organisations Testimonials, Outlook Seminar

“In the last year I successfully completed and passed Sage Accounting and Sage Payroll Computer Courses with Pitman Training. Before my training I was looking for a job, but realised that I needed more qualifications in order to get my ideal job.
I am now applying for jobs and feel more equipped and confident. I am searching the job sites and sending my CV. I know it’s only a matter of time until I have the job I desire.
My learning time at Pitman Training was a very happy time for me. I felt warmly welcomed each day and this enabled me to learn quickly. The staff were extremely professional, friendly and helpful and the atmosphere was very relaxed. I so enjoyed my Courses and it really was learning made easy.
I wish to Thank each member of Pitman Training Staff. I have never enjoyed a learning experience as much as I enjoyed my time with you.
Many Thanks!”

GC – Sage

Book-Keeping, Private Individuals, Sage

“I was previously working as an Office Manager for a small online retailer – which I enjoyed – but I was ready for a new challenge and wanted to expand my CV.
I couldn’t fault the training at Pitman. Each course was easily manageable as it was split into lessons. To add to that, the supervisors were always on hand to help out with any questions, however big or small.
I applied for one job I particularly liked the sound of, and after two interviews, a psychometric test and three skills tests (which I was able to complete with confidence due to my training at Pitman) I found out I was successful!
I am now Office Manager and PA to a senior member of staff at one of Scotland’s leading estate agents. I absolutely love my new role and I am learning more and more every day.
I could have easily stayed in my old job but wanted a new challenge, on a different path, and Pitman training was the stepping stone I needed.
I would fully recommend the Executive PA course to anyone looking to develop their skills and CV. It gave me confidence to apply for the job I have now, helped me in the interview process and above all, now helps me on a daily basis in my new role.
The team at Pitman made me feel welcome and comfortable, and my time spent at York Place was most enjoyable.
Many thanks!”

KC – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

First time being in Marion’s course and was an excellent experience, I need more!

Linda – Centre Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

Excellent course, well presented and worthwhile. Thank you!

Katie – Personal Assistant – Word

IT Tutor Led, Organisations Testimonials, Word Seminars

Our trainer was excellent, by bringing real life examples it makes it easier to put into context.

Lesley – Operational Risk Analyst – Meetings and Minutes

General PD, Meetings and Minutes, Organisations Testimonials

I would have no hesitation in recommending Pitman Training to anyone who has an interest in investing in their personal development

C N – Executive Assistant

Private Individuals

“When I first came to Pitman my life was at a bit of a crossroads. I had just been made redundant from a job I had worked in for almost 13 years. I had been a hallmarker, putting hallmarks on pieces of jewellery. Although quite a skilled job, outside of this specialised profession my skills and experience were now to be useless in what was a tough and competitive job market.
So here I was out in the real world again, and in my mid 40’s too. This was when I decided, with some coaxing from my wife to go to Pitman and eventually enrolled in the Book Keeping level 2 module 1. The advisor explained the courses available and gave me some extra confidence that I could complete the course. I hadn’t done any real studying since I had left school many years ago, and was only barely computer literate but I soon got into the swing of things and started to really enjoy my course. The supervisors were always very helpful and I liked the peaceful, friendly environment to study in.
I had not long completed (and passed with distinction) my course when I was lucky enough to get a job as an accounts assistant with Menzies Distribution, in one of the biggest accounts departments in Edinburgh which I had seen advertised at the job centre. I had only been unemployed for 3 month but I’m sure that through my new qualification and support from Pitman I had now found a new Job in a completely different field.
I have now been at Menzies for over 2 years, and have recently returned to Pitman to study Sage 50 with plans to do Microsoft Excel next. I proved to myself that it’s never too late to start studying again.”

MB – Book-Keeping

Book-Keeping, General Courses, Private Individuals

I am enjoying my new role as medical audio typist. Studying at Pitman Training was a good break from the every day world of work. I learned that some of the computer applications I’d heard of before were not as scary as I’d once thought!!

M M – Medical Audio Typist

Private Individuals

Very good, very informative and relevant to our needs.

Steven – Civil Engineer – MS Project

IT Tutor Led, MS Project, Organisations Testimonials

“I studied the Accounting Technician Diploma with Pitman Training in Edinburgh. I decided to do this course, as I was just about to be made redundant, and decided that I wanted to gain some new skills to help me when applying for a new job. I was also thinking about starting my own company, and thought that finance studies would never go wrong.
A couple of months after redundancy, I got a temporary post at SAMH, and then applied and got my current post as the HRD (Human Resources & Development) Administrator. Although I hadn’t completed the course when I got my job, the skills I had learnt so far has helped me out in my new job, as I have to monitor budgets and make monthly reports to my boss.
I enjoy learning at Pitman. You learn at your own speed, which makes it all much easier. This is the second course I’ve done at Pitman, and would recommend it to anyone.”

LM – Accounting Technician Diploma

Book-Keeping, Private Individuals

“Having chosen not to go to University, and after a years work in the retail business, I was still unsure as to which career path I ultimately wanted to follow. I enrolled on the Executive PA Diploma course with Pitman Training School in Edinburgh in September 2008, knowing that it was highly respected amongst employers.
The course for me was an undoubted success. I completed the main Microsoft modules reasonably quickly – they proved to be very easy to follow and actually quite a lot of fun! I very much enjoyed having the flexibility to choose which elective courses to do, and I was pleased to be given the choice of seminars as well as computer programmes. I have completed two seminars; both were great fun, and whereas I had found Pitman to be a quiet and studious place, suddenly we got to interact with other students and I met some great people.
I now have the role of Personal Assistant to an Art Broker in Edinburgh, which I found through word of mouth. All that I learnt during my time in Pitman has certainly now been put to use – especially the PA Seminar, which focuses not only on the general office keeping but also on the more personal and, often hugely overlooked aspects. Approximately two months elapsed between my finishing the main bulk of the course and securing my current job.
I also hold the position of Secretary on the board of the Edinburgh Charity Fashion Show. This is a non-profit and student run body that annually holds a highly respected Fashion Show in aid of three charities. My job involves organising meetings, taking minutes and being the administrative organiser. Without the Pitman background I would not have the skills that I now use daily.
I am moving to London in March, and thanks to my time at Pitman I am approaching agencies with confidence in myself and my abilities.”

HJ – Executive PA Diploma

Executive PA, General Diploma, Private Individuals

‘Couldn’t improve, one of the best courses I have ever attended.”

Susan K—–Director—-The PA Exchange

Organisations Testimonials, Presentation Skills

Changing career direction after leaving college early was a difficult thing to do, but training with Pitman gave me brilliant skills and has enabled me to get to where I am now. My CV is looking good and I feel 100% more confident because I know I have the right skills.

B D – Project Administrator

Private Individuals

I am now at the start of a great career in Networking, due mainly, to starting my MCSE course.

J M – Trainee Network Analyst

Private Individuals

‘I found this course hugely beneficial. I have just taken on a training aspect to my current role and the skills gained on this course have given me the confidence to approach the training sessions in a much more positive way.
This course gave me both the knowledge of how to put a training session together, and insight into the different approaches and skills used to deliver the training. I particularly found the practical aspect of the course useful. Throughout the three days, we not only learnt ‘how’ to do various tasks, but actually did, and evaluated them’.

MC—-Project Officer

Organisations Testimonials, Train the Trainer

“Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options.
Knowing the cost involved I began my research and found plenty of organizations who offered IT courses, but little else. Pitman Training on the other hand offered the support and the resources at an extremely competitive price.
Starting with the CompTIA A+ courses passing both these exams, I was extremely motivated to expand my knowledge further and receiving all the advice I needed from Pitman I am now one exam away from achieving my MCSA Microsoft qualification.
I am currently working in an IT support role which was initially a trainee position. But using the knowledge I have obtained through the courses at Pitman this has allowed me to become a supervisor a lot sooner than I had imagined.
I can’t recommend Pitman Training enough to people and although the courses I undertook where online and mostly home study, I enjoyed using the facilities finding the atmosphere very conducive to studying with very helpful, friendly and knowledgeable staff.”

IL – IT Technical

General Courses, IT Technical, Private Individuals

“After a change in my personal circumstances in 2012, I decided I wanted a complete change in career and decided to study as a Medical Secretary, opting to take the full diploma at Pitman Training. I previously worked in the Newspaper & Magazine industry, and had done so for 10 years so this was quite a drastic change for me! My most recent role was as an Account Manager for a 3rd Party Retail Consultancy Company. Having not been to university, almost all of my experience had been picked up at work and therefore to move in to a new specialised career was going to be very difficult without some form of qualification.
After doing a lot of research I decided that Pitman had exactly the course I wanted and an excellent reputation so I knew I would be in good hands. From the very first time I went in to sign up to the course, right through to the completion, the team were so helpful and friendly, ready to help with any problems and provide support.
I had already completed 60% of the course when I discovered I was being made redundant from my current role. Whilst obviously a big shock, I had been planning to leave in any case. Whilst working out my notice at my job, I was applying elsewhere and was offered some contract work at Spire Murrayfield hospital within their Medical Secretary team. This will provide me with invaluable experience and an opportunity to put all my study to use in a new and exciting career.
I know for a fact none of this would have been possible without the qualification and support from the Pitman team at Edinburgh.”

VH – Medical Secretary Diploma

General Diploma, Medical, Private Individuals

“I studied the Microsoft Fast Track Diploma and the computer keyboard skills course two years ago. At the time I was completing my Open University degree, and panicking because I had to submit a properly- bound word-processed project, including diagrams taken from scientific journals and I barely knew how to switch the computer on! In my first session I was advised to undertake the introduction to Windows course first because I didn’t have even the very basics.
Having overcome that first hurdle, I really enjoyed the course. The supervisors were really helpful and patient, and never made me feel that I was being stupid, even when I was! I got a distinction for the diploma, and first class honours for the degree. I am now studying for an MSc at Edinburgh University, and I don’t know how I’d cope without the IT skills I gained through the diploma. Even though I’ve forgotten a lot of what I learned through lack of use, I feel I have so much more confidence to try things I would not have attempted before.
My typing speed will never set the world alight, but compared to my former two-fingered jabbing it’s brilliant. Even my teenage daughters have stopped laughing at my efforts!
Thanks to Pitman for a real confidence boost!”

GD – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Great, helpful, friendly staff, good location easily accessible etc.

Sam – Customer Services Administration – Speedwriting

General PD, Organisations Testimonials, Speedwriting

The trainer was capable of explaining things so they were easily understood and answered all questions I had during the Intermediate Course.

Amy – Admin Assistant – Access

Access Seminars, IT Tutor Led, Organisations Testimonials

Excellent. Very approachable and knowledgeable. Made the subject interesting.

Angela – Assistant Facilities Manager – Excel

Excel Seminars, IT Tutor Led, Organisations Testimonials

What I liked about training at Pitman Training, was the flexible nature of the courses which enabled me to progress at my own pace and fit my studies around other commitments.

K C – Administrator

Private Individuals

Very good pace, pitch and tone. Excellent subject knowledge which was explained clearly. Well structured, informative course pitched at the right pace in a relaxed environment.

Nick – Change Manager – Train The Trainer

General PD, Organisations Testimonials, Train the Trainer

“I enrolled with Pitman in August 2008, having been made redundant from my job as a Legal Secretary in July 2008. I studied the Pitman Upgrade to Fast Track Microsoft Skills Diploma. When I returned to work in 2000 having raised my family, I was unfamiliar with computers I undertook a very basic computer course and was lucky to be offered a part time job with a local Solicitors, but I always felt there was so much more to Word and Excel that I did not know. Having spent six months at Pitman doing the above course, I was lucky enough to get a part time job as a typist/receptionist with W R Hall, Chartered Surveyors. Although this job is very different to my last one, I have been able to make use of the skills I learned on your course, especially with Word and Excel.
Having been a volunteer with the Citizens Advice Bureau for many years, in August 2009 I was offered an admin job. I needed to use Access and could confidently do this having completed my training in that as well. I now have two part time jobs which keeps me very busy! I feel sure that I would not have been offered the second admin job if I had not learned Access, as this takes up a great part of my working hours.
I really enjoyed my time at Pitman. The staff were really friendly and helpful and it was a very professional environment to be in. It certainly got me through the six months I was unemployed, as it felt almost like going out to work on the days I attended the Training Centre.”

HG – Fast Track Diploma

General Diploma, Microsoft Office, Private Individuals

Julie was an extremely good deliverer of the course content, very knowledgeable. I noticed she never failed to answer any questions and had offered solutions to all issues put to her.

Paul – Scientist – Supervisory Skills

General PD, Organisations Testimonials, Supervisory Skills

I applied for several jobs and was offered the first one I was interviewed for and was in full, permanent employment within three weeks of finishing my course.

E H – Accounts Assistant

Private Individuals

Marion was great. She made the day very interesting and adapted it well to suit individual needs.

Laura – Admin Assistant – Better Business Writing

Better Business Writing, General PD, Organisations Testimonials

Marion was an excellent trainer, very clear and concise and I look forward to attending Executive PA course in July in Edinburgh.

Ashley – Executive Assistant – Time Management

General PD, Organisations Testimonials, Time Management

“I left school in 2010 with 3 A-Levels and the opportunity to study at a top university. After a year working in retail alongside unfortunate periods of ill-health stemming from a medical condition that I was born with, I decided that university just wouldn’t suit me. The decision to ‘skip’ the university step lead me to Pitman Training.
I studied for the Executive PA Diploma, starting in September 2011 and completing by April 2012. My electives were Marketing, PR and Advertising. I studied Teeline shorthand and attended the Executive PA seminar.
Following completion of the Executive PA Diploma, I was immediately signed to Office Angels’ temp books and quickly became their most requested temps. I worked for a variety of organisations including law firms, wealth management firms, business centres, health centres and accountancy bodies. I even did a bit of events work for music gigs which was great fun. My last assignment with Office Angels was an Administrator/PA position at the Institute of Chartered Accountants (ICAS). After three months I was offered a full-time, permanent position.
I was an Administrator/PA at ICAS for 15 months and I used all of my Pitman skills on a daily basis. I have now just started a new job as Secretary to the Edinburgh Residential sales team at Knight Frank, a global organisation which presents huge opportunities for my career going forwards. I see myself working for Knight Frank for many years to come.
Without my qualification and skills gained through the Executive PA Diploma I wouldn’t be in the position that I am today. The staff at York Place were incredibly kind and helpful and made the training environment a very happy one. The flexible approach to study proved invaluable especially during periods of ill health. I am pleased to say that I am happy, healthy and loving living in Edinburgh and working full-time – something we never thought would be possible a couple of years ago.
I would recommend the Executive PA Diploma to absolutely anybody. Not only do you learn many new computer skills – even as a fairly ‘tecchy’ person – but you actually learn a lot about yourself and where your strengths/weaknesses lie. I found the Executive PA Seminar particularly helpful as it gave me a real insight into the life of a high-level PA. My decision not to go to university was definitely not an easy one and it was daunting at first but I’m so pleased with where my career is at now. I’m very fortunate to have a full-time, permanent job in the current market when so many of my friends are struggling to find a job after 3 years at university.”

AL – Executive PA Diploma

Executive PA, General Diploma, Private Individuals, Secretarial Diploma

Everything needed was provided. Work booklets, pad, pen and pencil were all good quality.

Louise – PA – Speedwriting

General PD, Organisations Testimonials, Speedwriting

“Our Trainer was excellent, this is the most knowledge I have ever taken from a course.”

Carol—-Edinburgh Business School

Organisations Testimonials, Supervisory Skills

I have a job with the Inland Revenue as a Revenue Assistant. I enjoyed your course’s flexibility the most, as it was at my own pace.

J M – Inland Revenue Assistant

Private Individuals

Marion had great knowledge. I benefited from the examples provided. Great that Marion encouraged discussion, as the hints and tips will help me in my work environment.

Natalie – Executive Assistant – Executive PA Seminar

Executive PA Seminar, General PD, Organisations Testimonials

’Not only was this an excellent learning experience, but also great fun. I picked up some great tips on how to command and hold the attention of a less than enthusiastic audience and I found the section on voice coaching extremely useful.
The course really helps develop confidence, particularly with regard to the advice on body language and stance and I would recommend that everyone who has to present to small or large audiences should attend.’’

Jacqui C—-HR Manager—-Citizens Advice

Organisations Testimonials, Presentation Skills

Will be taking a lot from the course back to the work place.

Graham – Home Manager – Conflict Management

Conflict Management, General PD, Organisations Testimonials

“When I met you back in February 2014 my mental state was at a low ebb. After our chat you gave me hope within myself!
When I realised what I was about to undertake, trepidation set in. Well, five months later I achieved my goal attaining a Diploma in Administration Assistant. This is such an huge achievement for me, being the first actual qualification I’ve attained. So a huge pat on the back for me!!!!
What can I say about Pitman Training, Edinburgh, simply first class! Your supervisors are a great bunch, nothing was too much trouble. Even when it came to asking what potentially could be a ‘stupid’ question, they always treated you with respect. I certainly asked a few ‘stupid’ questions! Their patience and understanding was first class, knowing that some of us weren’t on the same level with computer programmes as they were.
The courses are well set out with books and audio to help you along. The audio and on screen items are clear and concise, keeping it both plain and simple.
After five months my confidence is returning and that can only be a good thing for my future.
I’ve managed to secure a job with Edinburgh City Council and If there ever becomes a need to learn further subjects, you’ll be the first people I’ll contact.
Many thanks for all the help I’ve had over the past five months, so much appreciated.”

IS – Administration Assistant Diploma

General Diploma

The small group allowed for personal interaction and focus on specific examples from the group.

Donald – Client service manager – Assertiveness

Assertiveness, General PD, Organisations Testimonials

Excellent trainer. Knowledgeable with a very pleasant and helpful manner.

Julie – Manager – Outlook

IT Tutor Led, Organisations Testimonials, Outlook Seminar

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Medical Receptionist Diploma