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VA Essentials

The VA Essentials training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

If you are thinking of becoming a Virtual Assistant, our VA Essentials course will help give you a rounded overview of what is involved in running your own business as a Virtual Assistant.

Course Duration: 2 hours

CPD Points: 2


Module One: Introduction. This module includes an introduction to who the Virtual Assistant is and the role they perform; the VA’s potential client and case studies.

Module Two: Becoming a VA. In this module you will cover the reasons to become a VA; business goals; the attributes necessary to be a VA; the career and lifestyle; peer support.

Module Three: Starting up a business. You will look at the business plan; types of business; your office location; equipment and software; business name; legal requirements; risk management; insurance; data protection; finance; accounting/tax/IR35; marketing and USPs.

Module Four: Providing the service. The fourth module looks at the initial contact; consultation preparation; consultation structure; safety; structuring services and packages; the contract; customer care; hours and charging; legal responsibilities regarding clients; complaints; recommendations; cover and contingency.

Module Five: Summary. The final module gives a course round up and you will have the opportunity to test yourself on the knowledge learnt.

This course is designed for anyone looking to start their own business working as a Virtual Assistant.

The aim of this course is to give you an excellent insight into the role of a Virtual Assistant and look at everything the role comprises of, from not only delivering the VA service to clients, but also covering all aspects of running your own business.

There are no prerequisites for this course

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