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Secretarial Diploma

The Secretarial Diploma training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

Good secretaries are the backbone of most businesses – the essential staff who make the day-to-day things happen and whose professional efficiency enables the organisation’s executives and managers to work effectively. That is why the role is highly valued and why well-qualified people are always in demand. The skills required cover a wide range to total mastery of the most common business software and effective business communication techniques.

Course Duration: 190 hours

CPD Points: 190


We offer a full range of typing courses whether you’re a beginner or need to reach top speeds with maximum accuracy.

Typing Speed Development
Learning how to type fast is one thing. Learning to type faster whilst retaining accuracy is quite another! Our Typing Speed Development course will improve typing speed and keep your accuracy up to scratch too – so you’ll be more efficient and productive.

Effective Business Communication
Learn how to communicate effectively in business by letter, email, telephone and presentation. This will cover correct use of grammar, punctuation, principles of letter writing and CV writing.

Audio Transcription or Marketing Essentials
Learn audio typing techniques to produce business documents to a high degree of accuracy and skill.

Microsoft Word or Word Expert
Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables,
insert pictures and much more.

Learn advanced word processing skills including mail merge, creating graphs, creating and running macros, creating an index, table of contents and more.

Microsoft Excel or Excel Expert
Learn spreadsheet skills to a good business standard. This course will enable you to create a spreadsheet, enter data, formulas and functions; create charts and more.

Learn advanced spreadsheet skills, covering areas such as importing and exporting data, creating and using templates, linking workbooks, data management, using analysis tools and pivot tables.

Microsoft PowerPoint
Gain competency in creating slide presentations. Areas covered include formatting, inserting tables, pictures, sound and hyperlinks; applying transition and timing effects.

Microsoft Outlook
Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.

Successful Meetings and Minutes
Gain the skills to ensure every meeting you attend is productive. Build your understanding on logistics, preparation, note-taking, agenda planning and how to clarify actions.

You may also choose 2 elective courses:

  • Microsoft Publisher
  • Microsoft Access
  • Microsoft Word Expert
  • Health & Safety Essentials
  • Book-keeping Level 2 – Module 1
  • SpeedWriting
This course is designed for individuals who wish to gain a range of secretarial, business and computer skills to fast-track them into a secretarial role.
To gain all the skills required for you to be successful and efficient in your current or planned career.

There are no prerequisites for this course.

ITA (Individual Training Account) funding may be available for this course subject to eligibility. Please contact us for more information.

For more information on this or any of our courses complete the form

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