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Receptionist Diploma

The Receptionist Diploma training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

This Receptionist Diploma is designed to train you with the skills you need to get a Receptionist job. With Pitman Training qualifications behind you, you can approach your Receptionist career with confidence.

Course Duration: 100 hours

CPD Points: 100


Typing or Typing Speed Development
We offer a full range of typing courses whether you’re a beginner or need to reach top speeds with maximum accuracy.

Effective Business Communication
This excellent course will raise your game when it comes to business communication skills. Effective communication skills are top of the list of qualities demanded by employers, it’s an essential skill to master. Split into eight lessons, your business communication training begins with examining English language skills before looking at the use of the appropriate tone.

Microsoft Word
Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and much more.

or Microsoft Word Expert
Learn advanced word processing skills including mail merge, creating graphs, creating and running macros, creating an index, table of contents and more.

Microsoft Outlook
Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.

Professional Receptionist Seminar
A one-day seminar which will give the individual an understanding of the importance of the receptionist’s role and how to project the best image for their company.

Choose one elective

  • Typing Speed Development
  • Microsoft Excel
  • Telephone Techniques Seminar
  • Audio Transcription
  • Microsoft PowerPoint
  • SpeedWriting
Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist job role – an integral position within a business operation.
To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.

There are no prerequisites for this course.

SDS Funding has been withdrawn for the foreseeable future. Please contact us for further information or other funding options.

For more information on this or any of our courses complete the form

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