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Communication Skills for IT Specialists

This Communication Skills for IT Specialists Training Course is available in our Pitman Training Scotland Centres in Edinburgh, Glasgow, Aberdeen, Dumfries, Inverness and Forres.

The world of IT can be confusing if you don’t speak the language, so our Communication Skills for IT Specialists course is designed to help you effectively engage with all types of audiences.

This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace new technological advancements.

To be a great communicator you need to be able to first of all understand the theory behind good communication and the positive results it brings. You will learn great negotiation and listening skills, together with assertiveness training and how to manage resistance and conflicts.

What’s more, to truly add value, you will learn how to harness your creativity, create impactful presentations and discover the secret behind selling your ideas with passion.

Course Duration: 30 Hours

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Session 1: Importance of Communication Skills, Foundations of Effectiveness, Communications Theory, Assertiveness, Listening Skills, Effective Listening Techniques, Personality Types, Conflict Resolution.

Session 2: Negotiation Skills, Negotiation Tips and Techniques, Translating Your Knowledge, Accountability and Trust, Building Rapport, Repairing Damaged Relationships, Effective Written Communications, Types of Writing

Session 3: Preparing the Presentation, Delivering the Presentation, Creative Communications Management, Creativity Techniques, Value-Added IT, Value Quantifier, What Managers Buy, Selling Solutions, Developing Communication Channels

This course has been created specially for IT Specialists to help them improve their communication skills in everyday dealing with colleagues and clients.

To learn how to communicate successfully while managing projects and people within the IT industry.

Some computer experience and the willingness to engage in communication and negotiation exercises.

For more information on this or any of our courses complete the form

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