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DTSTART;VALUE=DATE:20231002
DTEND;VALUE=DATE:20231003
DTSTAMP:20261006T220436
CREATED:20230512T101742Z
LAST-MODIFIED:20230701T183822Z
UID:10000842-1696233600-1696266000@pitmantrainingscotland.co.uk
SUMMARY:Professional Receptionist
DESCRIPTION:Several phone lines are ringing; colleagues are asking questions\, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? \nThis course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication skills\, participants will learn how to interact successfully with even the most demanding individuals and situations. \nObjectives: \n\nTo understand the importance of the Receptionist’s role\nTo learn how to make a first impression people remember\nTo review best telephone practice\nTo develop strategies for dealing with difficult people and situations\nWhat you will learn:\n\n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectiveness\nWho should attend? \nStaff who are representing the company in a front line reception position. Or those who are asked to deputise in this important role from time to time. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-7-2/2023-10-02/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Professional Receptionist,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230928
DTEND;VALUE=DATE:20230929
DTSTAMP:20261006T220436
CREATED:20230512T095754Z
LAST-MODIFIED:20230701T183824Z
UID:10000857-1695888000-1695920400@pitmantrainingscotland.co.uk
SUMMARY:Word Advanced
DESCRIPTION:For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \n\n\n\n\nWhat you will learn: \nMail Merge \n\nCreating Mail Merge\nMerge Envelopes & Labels\nCreating Data Sources\nEditing Data Sources\n\nTracking \n\nTracking Changes\nAccept/Reject Options\nViewing Track Changes\nCompare Document Versions\n\nForms \n\nCreating User Forms\nSave and Protect Forms\nEditing Forms\nCreate Drop Lists\n\n\n\nUtilities \n\nCreating Foot & Endnotes\nCreating Front Cover Pages\nCreate an Index\nCaptions\nCollaborating with other Documents\nCross-reference\nRecording Macros\nEdit and Remove Macros\nEmbedding Objects\nOnline Video\nDesign Themes\nBackstage Features\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-advanced-7-2/2023-09-28/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Advanced
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230926
DTEND;VALUE=DATE:20230927
DTSTAMP:20261006T220436
CREATED:20230512T094703Z
LAST-MODIFIED:20230701T183824Z
UID:10000853-1695715200-1695747600@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Intermediate/ Advanced
DESCRIPTION:For individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. \n\n\n\n\nWhat you will learn: \nMaster Slides \n\nCreating Master Slides\nFormatting Masters\nHand-Out Masters\nHeaders & Footers\nPage Numbering\n\nCustom & Auto Timings \n\nCreate Custom Shows\nInk Annotations when running slides\nSet Options for Custom Shows\nRunning Custom Shows\nCreate an Agenda Slide\nRehearse Timings\nLoop Continuously\nSetting up Presenters View\nUsing Online Video\n\n\n\nInsert Data \n\nInsert Sound Files\nInsert Video Clips\nWorking with Sound & Video\nCreating Hyperlinks\nEmbed Objects\n\nOther \n\nAdd Multiple Effects\nMotion Paths\nRe-Using Slides Screenshots\nInsert Objects\nNew Animation\nNew Transition\nReading View\n\n\n\n\n\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-intermediate-advanced-2-2/2023-09-26/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230921
DTEND;VALUE=DATE:20230922
DTSTAMP:20261006T220436
CREATED:20230512T083822Z
LAST-MODIFIED:20230701T183828Z
UID:10000862-1695283200-1695315600@pitmantrainingscotland.co.uk
SUMMARY:Word Introduction
DESCRIPTION:For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. \n\n\n\n\nWhat you will learn: \nIntroduction \nScreen Layout – Ribbon Bar Entering/Edit Text\nSpell & Grammar Checking Change Case \nSaving Documents Creating New Documents Saving As Different Versions \nFormatting \nSelecting Text\nMoving Text – Copy\, Cut & Paste Navigating A Document\nFull Formatting Text Options Aligning Text\nApplying Text Styles \nParagraph Formatting \nSetting Tabs\nUsing Bullets & Numbers Paragraph Spacing Borders & Shading Watermarks \n\n\nPrinting \nPrint Preview\nApplying page settings Page Layouts\nPage Numbering\nBasic Headers & Footers Page Breaks \nOther \nBasic Tables Pictures Word Art \n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-introduction-6-2/2023-09-21/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Introduction
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230919
DTEND;VALUE=DATE:20230921
DTSTAMP:20261006T220436
CREATED:20230601T074703Z
LAST-MODIFIED:20230701T183827Z
UID:10000894-1695115800-1695229200@pitmantrainingscotland.co.uk
SUMMARY:Supervisory Skills
DESCRIPTION:Supervisory Skills – Tutor Led \n\n\n\nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically this involves a mix of trainer led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies and techniques to enhance their ability to supervise people\, tasks and change effectively. \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of\ncommunication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team members and work situations\nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-6-2/2023-09-19/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230913
DTEND;VALUE=DATE:20230915
DTSTAMP:20261006T220436
CREATED:20230512T090037Z
LAST-MODIFIED:20230701T183825Z
UID:10000906-1694597400-1694710800@pitmantrainingscotland.co.uk
SUMMARY:Project Management Principles
DESCRIPTION:Project Management is a discipline that has evolved in order to coordinate and control resources and activities to achieve specific goals and objectives. It involves decision making\, common sense\, organisation\, time management and assertiveness to deliver these goals and objectives within constraints – the primary ones being scope\, time and budget. \nCourse Overview: \nThis 2 day course is aimed at individuals who manage small projects\, along with their other everyday tasks and need a broad understanding of the principles of project management. The course provides an overview of project management and introduces areas where other\, more specific training may be beneficial. \nCourse Objectives: \n\n\n\n\nBy the end of the course you will be able to: \n\n\n\nIdentify the various stages of the Project Lifecycle\nUnderstand how projects start – the Business Case\nSet Objectives\nWrite a ‘Terms of Reference’ for a project\nRecognise the roles and responsibilities within a project\nUnderstand the role of the Project Manager when managing individuals and teams\nUnderstand the importance of a communication plan for a project\nPlan a project using project management techniques: Work Breakdown Structures\, Estimating\, Resource Loading\, Budgeting\nIdentify the critical path through a project\nUnderstand basic elements of risk analysis and management as well as change management\nUnderstand the importance of tracking project progress and project review\n\nDuration: 2 Day \n\n\n\nCourse Program:\nDay 1:\nCourse Introduction & Overview Project Management Overview: Definition of Project Management\nThe Project Lifecycle\nThe Devil’s Triangle\nHow Project’s Start – The Business Case Terms of Reference and the PID Setting SMART Objectives \nProject Teams:\nMatrix Management\nThe role of the Project Manager \nProject Manager – Skills & Attributes Team Selection & Team Building Project Communication:\nOral & Verbal Communication Project Meetings \nCommunication Plans and Projects Case Study – Part 1 \n\n\nDay 2: \nWork Breakdown Structure Estimating Task Durations\nThe Project Planning Process: Scheduling – PERT Charts Identifying the critical path Assigning Resources Calculating the Budget Gantt Chart Overview \nCase Study Part 2 \nRisk Analysis and Management: \nIdentification\, Assessment\, Tolerance and management \nTracking Progress Change Management Post Completion Review Course Summary & Close
URL:https://pitmantrainingscotland.co.uk/event/project-management-principles-8-2/2023-09-13/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Project Management Principles,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230908
DTEND;VALUE=DATE:20230909
DTSTAMP:20261006T220436
CREATED:20230512T085353Z
LAST-MODIFIED:20230701T183826Z
UID:10000924-1694160000-1694192400@pitmantrainingscotland.co.uk
SUMMARY:Identify and Manage Stress
DESCRIPTION:Ask yourself the following questions: \nDo I find I am constantly tense and worried about things? \nDo I have a general feeling of uneasiness? \nAre my colleagues and friends avoiding me – perhaps because they know I will easily lose my cool? \nAm I becoming less productive\, finding it difficult to remember things or make simple decisions? \nOBJECTIVES: \nUnderstand what stress is\, where it comes from and how it can affect you and those around you. As well as what you can do about it. \nYOU WILL LEARN: \n\nUnderstand what stress means to you\, and how your body reacts to stress\nIdentify your own pressure and stress points at work\, college and other areasin your life\nBecome aware of your body’s warning signs\nUnderstand how stress can become a useful tool for you to use to your benefit\nIntroduce practical tools and techniques to reduce and manage your stress\nDevelop a personal and practical plan of action to minimise and manageyour stress.\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/identify-and-manage-stress-2-2/2023-09-08/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Identify and Manage Stress,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230907
DTEND;VALUE=DATE:20230908
DTSTAMP:20261006T220436
CREATED:20230511T073905Z
LAST-MODIFIED:20230701T183826Z
UID:10000873-1694073600-1694106000@pitmantrainingscotland.co.uk
SUMMARY:Excel Advanced
DESCRIPTION:The Microsoft Excel Advanced training course is available at the Edinburgh Pitman Training Centre. \nFor individuals who are already using Excel to an advanced level. This course will teach you how to use excel to analyse\, collaborate and validate data. These tools are extremely useful for auditing and streamlining your workflow. \n\n\n\n\nIn this course you will learn how to create\, convert and share documents through the universal Acrobat PDF format to produce interactive\, media rich and secure publications for Print or Web. \nThis course is designed for people who are collating documents with multiple contributors or publishing to a variety of mediums.
URL:https://pitmantrainingscotland.co.uk/event/excel-advanced-7-2/2023-09-07/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230906
DTEND;VALUE=DATE:20230907
DTSTAMP:20261006T220436
CREATED:20230511T073646Z
LAST-MODIFIED:20230701T183826Z
UID:10000937-1693987200-1694019600@pitmantrainingscotland.co.uk
SUMMARY:Management Skills
DESCRIPTION:As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team\, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching skills will need more finesse as you may find yourself coaching supervisors and junior managers who act as coaches at their own level. \nThis workshop will help you develop the right people skills and keep you developing for future management roles. Ideal for those with some management experience\, this course will help you benchmark your skills\, trouble shoot pinch points and set the scene for middle levels of management. \nObjectives \nTo share methodologies and techniques that will enable you to: \n\nDevelop your team\nUse different management approaches\nPlan and attend productive meetings\nDeal with disciplinary situations with confidence\nManage absence\nDevelop and conduct competency based interviews\nStructure inspiring coaching sessionsDuration: 1 Day\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/management-skills-3-2/2023-09-06/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Management Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230905
DTEND;VALUE=DATE:20230906
DTSTAMP:20261006T220436
CREATED:20230512T083412Z
LAST-MODIFIED:20230701T183828Z
UID:10000878-1693900800-1693933200@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-9-2/2023-09-05/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Communication Skills,Edinburgh,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230904
DTEND;VALUE=DATE:20230905
DTSTAMP:20261006T220436
CREATED:20230512T100532Z
LAST-MODIFIED:20230701T183823Z
UID:10000916-1693814400-1693846800@pitmantrainingscotland.co.uk
SUMMARY:Meetings and Minutes
DESCRIPTION:Objectives: \n\nTo understand what meetings are and why we have them.\nTo understand the importance of an agenda.\nTo identify the key elements of an agenda.\nTo introduce different styles of note taking.\nTo understand what minutes are and why we need them.\nTo learn how to produce appropriate minutes of a meeting. \n\nWhat you will learn: \n\nThe difference between formal and informal meetings.\nHow to set out an agenda.\nTips and techniques for note taking.\nThe role of the minute taker.\nWhat minutes are and the different styles of minutes.\nHow to use appropriate language for minutes. \n\nWho should attend? \nAnyone who organises and takes minutes at meetings; those who would like to do this role to a professional standard. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/meetings-and-minutes-4-2-2/2023-09-04/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Meetings and Minutes,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230901
DTEND;VALUE=DATE:20230902
DTSTAMP:20261006T220436
CREATED:20230511T075159Z
LAST-MODIFIED:20230701T183823Z
UID:10000887-1693555200-1693587600@pitmantrainingscotland.co.uk
SUMMARY:Time Management
DESCRIPTION:Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions? \nDo you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? \nDo you work longer hours than those you work with or those you manage? Do you habitually take work home every night or at the weekend? \nDoes more of your time gets spent working on details\, rather than strategic thinking or planning of other management activities? \nDo you have unfinished jobs piling up on your desk or difficulty meeting deadlines? \nIf you answered yes to any of the above\, then spending a little time learning how to manage your time will save you hours! \nThis workshop is ideal for anyone who wishes to improve their self-managing techniques\, achieve more in their working day and gain more balance in their lives. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \n\n\n\nObjectives: \n\nTo examine how you use your time\nTo eliminate or reduce time stealers\nSet realistic goals and objectives of your time\nPlan how to organise your workflow to achieve more in the working day\nTo effectively plan and confidently prioritise your workload to ensure your\nobjectives are achieved\nTo understand the way that you approach work will impact on your ability to\nmanage your working day\nTo minimise those situations that may lead to stress\nWhat you will learn:\n\n\nTo take an objective look at how you spend your time at work\nTo prioritise effectively\nHow to establish short and long term goals to achieve results\nTo be aware of your own style in dealing with work and how this helps to\nmanage yourself more effectively \n“Well – arranged time is the surest mark of a well-arranged mind” Sir Isaac Pitman \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/time-management-10-2/2023-09-01/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Time Management
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230823
DTEND;VALUE=DATE:20230824
DTSTAMP:20261006T220436
CREATED:20230512T105841Z
LAST-MODIFIED:20230701T183828Z
UID:10001000-1692777600-1692810000@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Introduction
DESCRIPTION:For individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations. \n\n\n\n\nWhat you will learn: \nInitial Screen & Data Entry \n\nIntroduction to the software\nInserting & Selecting Text\nMoving & Re-Sizing Objects\nAdding New Slides\n\nOrganisation \n\nUsing Organisation Charts\nUsing Organisation Tables\nBasic Tables and Charts\n\nSlide Shows \n\nSetting/Running Slide Shows\nSlide Transitions\nAnimation Effects\nPrinting Presentations\n\nSlide Master Options \n\nLearning about Master Slides\nInsert Footers & Page Numbers\nUsing Hyperlinks\nView Slides & Note Pages\n\nSlide Orders \n\n\n\nBullet Slides & Pictures\nEntering Bullet Points\nMulti-Level Bullets\nChanging & Deleting Bullet Points Working with Clip Art Grouping/Ungrouping Clip Art\n\nFormatting \n\nFree Text\nFormat Text Colours\nFreehand drawings\nWorking with Objects\nColouring Objects\nBackgrounds on Slides Word Art\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-introduction-7-2/2023-08-23/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230814
DTEND;VALUE=DATE:20230816
DTSTAMP:20261006T220436
CREATED:20230511T081345Z
LAST-MODIFIED:20230701T183818Z
UID:10000949-1692005400-1692118800@pitmantrainingscotland.co.uk
SUMMARY:Executive PA
DESCRIPTION:Executive PA/Secretary – Tutor Led \nThe role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation\, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a company. \nWhether your role involves organising events\, managing your manager’s diary\, providing administration support or managing the office; it is essential that you can prioritise\, manage your time well and effectively communicate. \nThis course will help you to excel in whatever PA role you find yourself in. \nIt will facilitate real change in the way you communicate\, by helping you develop your role and understanding how it relates to the pressures on a manager and the business. \nThis workshop is perfect for PA’s\, Secretaries and Executive Assistants and you will find plenty of opportunities to share experiences and explore skills in a motivating and non-threatening environment\, with lots of hints and tips thrown in along the way. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nObjectives: \n\nTo properly understand the role of the Executive Secretary/ Personal Assistant\nTo learn to communicate effectively at all levels\nTo organise your time and your boss’s time more efficiently\nTo understand how to set priorities and stick to them\nTo acquire basic management skills What you will learn:\n\n\nTo identify the key areas for your development in this job role.\nTo manage your boss successfully: making relationships work\, developing yournetwork\, communication and the importance of feedback.\nTo communicate effectively: questioning and listening techniques\, learn howto be assertive and stay in control.\nTo deal with difficult people.\nTo manage your time effectively: setting objectives\, planning and prioritisingtasks.\nTo develop personal management skills: delegating successfully\, problemsolving and decision making.\nWho should attend? \nPA’s who wish to increase the contribution they make to their organisation. It is also aimed as Secretaries who wish to develop and move up to the role of a PA. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/executive-pa-6-2/2023-08-14/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Executive PA,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230814
DTEND;VALUE=DATE:20230816
DTSTAMP:20261006T220436
CREATED:20230511T081345Z
LAST-MODIFIED:20230701T183818Z
UID:10002149-1691971200-1692143999@pitmantrainingscotland.co.uk
SUMMARY:Executive PA
DESCRIPTION:Executive PA/Secretary – Tutor Led \nThe role of the Exec PA is constantly evolving. Many managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation\, they don’t always realise or acknowledge what they do or realise the critical role they play towards the success and profitability of a company. \nWhether your role involves organising events\, managing your manager’s diary\, providing administration support or managing the office; it is essential that you can prioritise\, manage your time well and effectively communicate. \nThis course will help you to excel in whatever PA role you find yourself in. \nIt will facilitate real change in the way you communicate\, by helping you develop your role and understanding how it relates to the pressures on a manager and the business. \nThis workshop is perfect for PA’s\, Secretaries and Executive Assistants and you will find plenty of opportunities to share experiences and explore skills in a motivating and non-threatening environment\, with lots of hints and tips thrown in along the way. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nObjectives: \n\nTo properly understand the role of the Executive Secretary/ Personal Assistant\nTo learn to communicate effectively at all levels\nTo organise your time and your boss’s time more efficiently\nTo understand how to set priorities and stick to them\nTo acquire basic management skills What you will learn:\n\n\nTo identify the key areas for your development in this job role.\nTo manage your boss successfully: making relationships work\, developing yournetwork\, communication and the importance of feedback.\nTo communicate effectively: questioning and listening techniques\, learn howto be assertive and stay in control.\nTo deal with difficult people.\nTo manage your time effectively: setting objectives\, planning and prioritisingtasks.\nTo develop personal management skills: delegating successfully\, problemsolving and decision making.\nWho should attend? \nPA’s who wish to increase the contribution they make to their organisation. It is also aimed as Secretaries who wish to develop and move up to the role of a PA. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/executive-pa-6-2/2023-08-14/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Executive PA,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230811
DTEND;VALUE=DATE:20230812
DTSTAMP:20261006T220436
CREATED:20230511T072343Z
LAST-MODIFIED:20230701T183829Z
UID:10000957-1691740800-1691773200@pitmantrainingscotland.co.uk
SUMMARY:Power BI Intermediate
DESCRIPTION:Learn how you can leverage Power BI to easily build reports and dashboards with \n\n\n\n\ninteractive visualisations. Connect to and visualise any data using the unified\, scalable \n\n\n\n\nplatform for self-service and enterprise business intelligence (BI) that’s easy to use and \n\n\n\n\nhelps you gain deeper data insight. \n\n\n\n\nAttending this workshop will help you to: \n\nDesign a data model\nIntroduction to developing with the Microsoft Power Platform\nUse Dax in Power BI Desktop\nPublish and share\nHow to build a Power BI dashboard\nModel data in Power BI\nVisualise data in Power BI\nData analysis in Power BI\nManage workspaces and datasets in Power BI\nOptimise a model for performance\nPlease note:\n\n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse\, and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office 365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to perform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required.\nDuration: 1 Day \nPlease contact the Course Advisor to arrange training dates \nPitman Training Edinburgh Pitman Training Glasgow
URL:https://pitmantrainingscotland.co.uk/event/power-bi-intermediate-2-2/2023-08-11/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Power BI Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230809
DTEND;VALUE=DATE:20230811
DTSTAMP:20261006T220436
CREATED:20230511T081146Z
LAST-MODIFIED:20230701T183819Z
UID:10000975-1691573400-1691686800@pitmantrainingscotland.co.uk
SUMMARY:Presentation Skills
DESCRIPTION:Talk and present with confidence and impact \nDo you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? \nOR \nYou may be “stuck in a rut” with your presentations or public speaking engagements and need to add impact to inspire and motivate your audience. \nThis training experience is suitable for both inexperienced and experienced presenters who feel they need to refresh and improve their delivery and motivate their audience. It has been developed for people who are required to give effective and stimulating presentations and talks. \nALL speakers have nerves! Most of us fear standing up in front of an audience and presenting\, however\, you can learn to overcome this natural fear by learning techniques that will allow you to deliver a memorable presentation. \nThis two day course will help you hone your skills and give you the tools and space to practice delivering your message in a creative and confident manner. Classes are small and mainly experimental\, allowing the trainer to focus and coach whilst reflecting your particular challenges and requirements. \n\n\n\nOBJECTIVES: \n\nTo overcome the natural fear of speaking to an audience and use nervousness to your advantage.\nTo design a presentation that people remember.\nTo understand and gain the non-verbal skills all good speakers need.\nTo develop presence and confidence when speaking to a group.\nTo connect with your audience and make them listen\nTo use pace to influence and impact listeners.\nTo deliver engaging and memorable presentations.\nDuration: 2 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered in 3 online virtual sessions with an additional face to face classroom workshop. \nAvailable on our open schedule timetable or on a 1-2-1 basis.
URL:https://pitmantrainingscotland.co.uk/event/presentation-skills-10-2/2023-08-09/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Presentation Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230809
DTEND;VALUE=DATE:20230811
DTSTAMP:20261006T220436
CREATED:20230511T081146Z
LAST-MODIFIED:20230701T183819Z
UID:10002148-1691539200-1691711999@pitmantrainingscotland.co.uk
SUMMARY:Presentation Skills
DESCRIPTION:Talk and present with confidence and impact \nDo you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? \nOR \nYou may be “stuck in a rut” with your presentations or public speaking engagements and need to add impact to inspire and motivate your audience. \nThis training experience is suitable for both inexperienced and experienced presenters who feel they need to refresh and improve their delivery and motivate their audience. It has been developed for people who are required to give effective and stimulating presentations and talks. \nALL speakers have nerves! Most of us fear standing up in front of an audience and presenting\, however\, you can learn to overcome this natural fear by learning techniques that will allow you to deliver a memorable presentation. \nThis two day course will help you hone your skills and give you the tools and space to practice delivering your message in a creative and confident manner. Classes are small and mainly experimental\, allowing the trainer to focus and coach whilst reflecting your particular challenges and requirements. \n\n\n\nOBJECTIVES: \n\nTo overcome the natural fear of speaking to an audience and use nervousness to your advantage.\nTo design a presentation that people remember.\nTo understand and gain the non-verbal skills all good speakers need.\nTo develop presence and confidence when speaking to a group.\nTo connect with your audience and make them listen\nTo use pace to influence and impact listeners.\nTo deliver engaging and memorable presentations.\nDuration: 2 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered in 3 online virtual sessions with an additional face to face classroom workshop. \nAvailable on our open schedule timetable or on a 1-2-1 basis.
URL:https://pitmantrainingscotland.co.uk/event/presentation-skills-10-2/2023-08-09/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Presentation Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230808
DTEND;VALUE=DATE:20230809
DTSTAMP:20261006T220436
CREATED:20230511T081048Z
LAST-MODIFIED:20230701T183819Z
UID:10001063-1691452800-1691539199@pitmantrainingscotland.co.uk
SUMMARY:Better Business Writing
DESCRIPTION:Most people\, even if they are not involved in business\, have probably written some form of business communication at one time. This may have been a letter of complaint to a company\, or a letter to the bank manager asking for an overdraft. Whatever the reason\, or type of communication\, business writing is something that we are all involved in at some point in our lives. It is therefore important that we know what it is\, how to do it and how to do it well. \nFor some people\, it is a vital skill; according to a survey of employer’s world-wide\, writing correctly and persuasively comes top of the list of skills needed for professional success. \nAlthough business writing can seem a little overwhelming to begin with\, it can be relatively easy to learn – once you understand the basics of what is required. \nThere are several benefits to learning how to write good business documents: \n\nYou can make a good impression on others if your writing is well prepared and produced.\nYou will save time when writing documents\, if you know how to plan and prepare them.\nYou will save other people time if your documents are clearly written and easy to read.\nYou will create a good impression of yourself to those around you.\nYou will create a good impression of your organisation.\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\n\n\n 
URL:https://pitmantrainingscotland.co.uk/event/better-business-writing-8-2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Better Business Writing,Edinburgh,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230804
DTEND;VALUE=DATE:20230805
DTSTAMP:20261006T220436
CREATED:20230512T084741Z
LAST-MODIFIED:20230701T183827Z
UID:10001048-1691136000-1691168400@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction
DESCRIPTION:For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n\n\n\n\nWhat you will learn: \nExcel Introduction \nViewing Screen Layout – Ribbon Bar Enter\, Move & Clear Data\nSelecting Excel Data Areas\nSaving Excel \nCreating New Workbooks\nCut\, Copy & Paste\nNaming\, Deleting & Working with Sheets \n\n\n\n\nData Manipulation \nWiden Rows & Columns Inserting Rows & Columns Moving Data\nDeleting Information Sorting Options \nFormatting \nFormatting Numbers \nFormatting Text Borders & Shading Align Data \n\n\nFormulas \nIntroduction\nOrder of Operations\nAdd\, Subtract\, Multiply\, Divide Auto Sum & Auto Average Percentages\nAbsolute Cell Referencing \nPrinting \nPrint Preview\nPage Layout\nHeaders & Footers & Print Areas \nUtilities \nIntroduction to Charts\nFreeze Panes\nIntro to Conditional Formatting Auto Fill Options \nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-7-2-2/2023-08-04/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230803
DTEND;VALUE=DATE:20230804
DTSTAMP:20261006T220436
CREATED:20230511T080820Z
LAST-MODIFIED:20230701T183819Z
UID:10001053-1691049600-1691082000@pitmantrainingscotland.co.uk
SUMMARY:Telephone Techniques
DESCRIPTION:The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person\, your perception of its competency and efficiency were based entirely on how your call was handled. \nYou can accomplish a lot on the telephone in a shorter period of time\, but the rules for communicating by telephone are different than they are for face-to-face communication. We cannot see the other person so we cannot use body language\, gestures and facial expressions to add meaning to our message. We can’t shake hands or make eye contact with the other person and build rapport so it is much easier to be misunderstood over the telephone. \nOn the other hand\, we don’t have to worry about how we are dressed or if our appearance is suitable\, all our energy is concentrated on what we want to say to the other person. They in turn can’t see our body language or see what we look like and therefore make judgements upon us. In fact\, on the telephone we can project whatever image we want! \nThis 1 day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job. \nObjectives: \n\nTo acquire a confident and friendly telephone manner\nTo learn what to say and what NOT to say\nTo gain effective listening skills\nTo deal with awkward situations\nTo adopt ways of taking and passing on messages in a professional way\n  \n Duration: 1 Day \n\n\n\nYou will learn: \n\nImproved communication skills\nThe importance of voice and attitude\nListening skills and questioning techniques\nTo sound confident and helpful\nTo understand the caller’s needs\nTo handle awkward calls\nTo take messages\nTo hand over and re-route a call\nCourse Program: All times are approximate \n9:30 – 10:45\n\n\nIntroduction and course objectives\nWhat is communication\nThe importance of the telephone\nYour attitude\nYour voice 11:00 – 12:30\n\n\nUsing positive language\nReceiving\, transferring and making a call\nTelephone messages\n\n\n\n\n\n1:15 – 2:30 \n\nQuestioning techniques\n Listening techniques\nSix keys for better listening\n2:45 – 4:30\n\n\nBeing assertive\nDealing with difficult callers\nCourse summary & close\n\n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/telephone-techniques-11-2/2023-08-03/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Telephone Techniques
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230803
DTEND;VALUE=DATE:20230804
DTSTAMP:20261006T220436
CREATED:20230511T080820Z
LAST-MODIFIED:20230701T183819Z
UID:10002146-1691020800-1691107199@pitmantrainingscotland.co.uk
SUMMARY:Telephone Techniques
DESCRIPTION:The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person\, your perception of its competency and efficiency were based entirely on how your call was handled. \nYou can accomplish a lot on the telephone in a shorter period of time\, but the rules for communicating by telephone are different than they are for face-to-face communication. We cannot see the other person so we cannot use body language\, gestures and facial expressions to add meaning to our message. We can’t shake hands or make eye contact with the other person and build rapport so it is much easier to be misunderstood over the telephone. \nOn the other hand\, we don’t have to worry about how we are dressed or if our appearance is suitable\, all our energy is concentrated on what we want to say to the other person. They in turn can’t see our body language or see what we look like and therefore make judgements upon us. In fact\, on the telephone we can project whatever image we want! \nThis 1 day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job. \nObjectives: \n\nTo acquire a confident and friendly telephone manner\nTo learn what to say and what NOT to say\nTo gain effective listening skills\nTo deal with awkward situations\nTo adopt ways of taking and passing on messages in a professional way\n  \n Duration: 1 Day \n\n\n\nYou will learn: \n\nImproved communication skills\nThe importance of voice and attitude\nListening skills and questioning techniques\nTo sound confident and helpful\nTo understand the caller’s needs\nTo handle awkward calls\nTo take messages\nTo hand over and re-route a call\nCourse Program: All times are approximate \n9:30 – 10:45\n\n\nIntroduction and course objectives\nWhat is communication\nThe importance of the telephone\nYour attitude\nYour voice 11:00 – 12:30\n\n\nUsing positive language\nReceiving\, transferring and making a call\nTelephone messages\n\n\n\n\n\n1:15 – 2:30 \n\nQuestioning techniques\n Listening techniques\nSix keys for better listening\n2:45 – 4:30\n\n\nBeing assertive\nDealing with difficult callers\nCourse summary & close\n\n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/telephone-techniques-11-2/2023-08-03/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Telephone Techniques
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230802
DTEND;VALUE=DATE:20230803
DTSTAMP:20261006T220436
CREATED:20230511T080700Z
LAST-MODIFIED:20230701T183820Z
UID:10000961-1690963200-1690995600@pitmantrainingscotland.co.uk
SUMMARY:Report Writing
DESCRIPTION:Develop your report outline quickly and efficiently and meet your deadline! \nDo you dread the time it takes to put together your report? You are not alone; many people find it challenging when putting reports together. How do you know where to start? Will your reader understand your message? How do you get that message across? \nCourse Overview: \nThis highly informative workshop will help you choose the correct style and tone and clearly define your purpose. It will revisit the key principles of grammar\, punctuation and spelling. The course is aimed at anyone involved in writing on behalf of their employer and in particular\, those for whom reports are\, or will be integral to their job role. \nCourse Objectives: \n\nUnderstand the different types of reports you can write\nClearly define the purpose of your report\nIdentify the key areas of a report\nAssess what should or should not be included in your report\nDevelop your report outline quickly and efficiently\nUnderstand the key principles of grammar\, punctuation and spelling for use in your report\nExpress yourself effectively using plain English\nIdentify ways of writing with more impact\nRevise and correct your reports effectively\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/report-writing-11-2/2023-08-02/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Report Writing,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230802
DTEND;VALUE=DATE:20230803
DTSTAMP:20261006T220436
CREATED:20230511T080700Z
LAST-MODIFIED:20230701T183820Z
UID:10002144-1690934400-1691020799@pitmantrainingscotland.co.uk
SUMMARY:Report Writing
DESCRIPTION:Develop your report outline quickly and efficiently and meet your deadline! \nDo you dread the time it takes to put together your report? You are not alone; many people find it challenging when putting reports together. How do you know where to start? Will your reader understand your message? How do you get that message across? \nCourse Overview: \nThis highly informative workshop will help you choose the correct style and tone and clearly define your purpose. It will revisit the key principles of grammar\, punctuation and spelling. The course is aimed at anyone involved in writing on behalf of their employer and in particular\, those for whom reports are\, or will be integral to their job role. \nCourse Objectives: \n\nUnderstand the different types of reports you can write\nClearly define the purpose of your report\nIdentify the key areas of a report\nAssess what should or should not be included in your report\nDevelop your report outline quickly and efficiently\nUnderstand the key principles of grammar\, punctuation and spelling for use in your report\nExpress yourself effectively using plain English\nIdentify ways of writing with more impact\nRevise and correct your reports effectively\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/report-writing-11-2/2023-08-02/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Report Writing,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230801
DTEND;VALUE=DATE:20230802
DTSTAMP:20261006T220436
CREATED:20230511T080616Z
LAST-MODIFIED:20230701T183820Z
UID:10000928-1690876800-1690909200@pitmantrainingscotland.co.uk
SUMMARY:Assertiveness
DESCRIPTION:Have you ever been in a situation\, perhaps at a business meeting\, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. \nAssertion involves standing up for personal rights and expressing thoughts\, feelings and beliefs in direct\, honest and appropriate ways that do not violate another person’s rights. The basic message in assertion is: ‘This is what I think. This is what I feel. This is how I see the situation’. This message is said without dominating\, humiliating or degrading the other person. \nAssertion involves respect\, not deference. Two types of respect are involved in assertion: respect for oneself (expressing one’s needs and defining one’s rights) as well as respect for the other person’s needs and rights. \nThis workshop is about helping you recognise your own type of behaviour and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. \nThis training course will show you how to overcome your natural\, instinctive behaviour in situations and learn more effective responses. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nIdentify assertive\, aggressive and passive behaviour in others.\nIdentify your own behaviour.\nIdentify and use a variety of assertive techniques.\nWhat you will learn:\n\n\nWhat are assertive\, aggressive and passive behaviours?\nWhat affect these behaviours have on you and others?\nUnderstanding our rights and responsibilities.\nRecognising an assertive response.\nThree steps to assertive behaviour.\nSaying ‘no’ without feeling guilty.\nComparing constructive criticism and destructive criticism.\nDealing with criticism assertively.\nWho should attend? \nThis course is designed for people who wish to develop their skills in communicating more assertively and confidently. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/assertiveness-10-2/2023-08-01/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Assertiveness,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230801
DTEND;VALUE=DATE:20230802
DTSTAMP:20261006T220436
CREATED:20230511T080616Z
LAST-MODIFIED:20230701T183820Z
UID:10002143-1690848000-1690934399@pitmantrainingscotland.co.uk
SUMMARY:Assertiveness
DESCRIPTION:Have you ever been in a situation\, perhaps at a business meeting\, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. \nAssertion involves standing up for personal rights and expressing thoughts\, feelings and beliefs in direct\, honest and appropriate ways that do not violate another person’s rights. The basic message in assertion is: ‘This is what I think. This is what I feel. This is how I see the situation’. This message is said without dominating\, humiliating or degrading the other person. \nAssertion involves respect\, not deference. Two types of respect are involved in assertion: respect for oneself (expressing one’s needs and defining one’s rights) as well as respect for the other person’s needs and rights. \nThis workshop is about helping you recognise your own type of behaviour and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. \nThis training course will show you how to overcome your natural\, instinctive behaviour in situations and learn more effective responses. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nIdentify assertive\, aggressive and passive behaviour in others.\nIdentify your own behaviour.\nIdentify and use a variety of assertive techniques.\nWhat you will learn:\n\n\nWhat are assertive\, aggressive and passive behaviours?\nWhat affect these behaviours have on you and others?\nUnderstanding our rights and responsibilities.\nRecognising an assertive response.\nThree steps to assertive behaviour.\nSaying ‘no’ without feeling guilty.\nComparing constructive criticism and destructive criticism.\nDealing with criticism assertively.\nWho should attend? \nThis course is designed for people who wish to develop their skills in communicating more assertively and confidently. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/assertiveness-10-2/2023-08-01/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Assertiveness,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230731
DTEND;VALUE=DATE:20230801
DTSTAMP:20261006T220436
CREATED:20230511T080523Z
LAST-MODIFIED:20230701T183820Z
UID:10000992-1690790400-1690822800@pitmantrainingscotland.co.uk
SUMMARY:Word Intermediate
DESCRIPTION:For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \n\n\n\n\nWhat you will learn: \nTables \n\nCreating Tables\nAltering Tables Rows & Columns\nDeleting Tables\nEntering Date\nTable Layouts\nFormatting Tables\nSorting Data\nDrawing Tables\n\nCharts & Pictures \n\nCreating Charts\nEditing Charts\nFormatting Charts\nMoving & Re-Sizing Charts\nChange Chart Type\nInsert Clip Art\nInsert Pictures Working with Pictures\nText Wrap Pictures\n\n\n\nParagraph \n\nPage & Section Breaks\nLinking Headers\nApplying Text Styles\nModifying & Create Styles\nUsing Styles\nCreate Table of Contents\n\nQuick Parts \n\nCreating Quick Parts\nModify & Edit\nDeleting Quick Parts\n\nOther \n\nCreating Columns\nUsing Templates\nIntroduction to Mail Merge\nProtecting Documents\nWorking with Comments\nDrawing Diagrams\nScreenshots\nFront Covers\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/word-intermediate-7-2/2023-07-31/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Intermediate
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230731
DTEND;VALUE=DATE:20230801
DTSTAMP:20261006T220436
CREATED:20230511T080523Z
LAST-MODIFIED:20230701T183820Z
UID:10002142-1690761600-1690847999@pitmantrainingscotland.co.uk
SUMMARY:Word Intermediate
DESCRIPTION:For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \n\n\n\n\nWhat you will learn: \nTables \n\nCreating Tables\nAltering Tables Rows & Columns\nDeleting Tables\nEntering Date\nTable Layouts\nFormatting Tables\nSorting Data\nDrawing Tables\n\nCharts & Pictures \n\nCreating Charts\nEditing Charts\nFormatting Charts\nMoving & Re-Sizing Charts\nChange Chart Type\nInsert Clip Art\nInsert Pictures Working with Pictures\nText Wrap Pictures\n\n\n\nParagraph \n\nPage & Section Breaks\nLinking Headers\nApplying Text Styles\nModifying & Create Styles\nUsing Styles\nCreate Table of Contents\n\nQuick Parts \n\nCreating Quick Parts\nModify & Edit\nDeleting Quick Parts\n\nOther \n\nCreating Columns\nUsing Templates\nIntroduction to Mail Merge\nProtecting Documents\nWorking with Comments\nDrawing Diagrams\nScreenshots\nFront Covers\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/word-intermediate-7-2/2023-07-31/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Intermediate
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230727
DTEND;VALUE=DATE:20230729
DTSTAMP:20261006T220436
CREATED:20230511T080432Z
LAST-MODIFIED:20230701T183820Z
UID:10001075-1690450200-1690563600@pitmantrainingscotland.co.uk
SUMMARY:MS Project Complete- 2 Day Course
DESCRIPTION:MS Project Complete – Tutor Led\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nThe Microsoft MS Project Complete training course is available at the Edinburgh Pitman Training Centre. \nThis course is for you if you work or want to work in Project Management and have never used MS Project or you have only used it for limited tasks. \nWhat Is A Project? \nPut simply\, a project is usually a one-off set of activities with a specific objective. \nA project will include a mixture of the following three constraints: Time\, Cost and Quality. The project should have a definitive start and finish date\, a budget and a specification. \nThe project can be classed as successful when you satisfy the requirements of your client or the management within the cost and time constraints originally agreed i.e. it meets the deadlines\, does not exceed the budget and does the job. \nWhat Is Project Management? \nProject Management is the supervision of activities that lead to the successful completion of a project. The Project Manager brings together and organises resources to meet established goals within cost\, schedule and quality objectives.  These resources include the skills of a team of people\, facilities\, equipment\, information systems and money. \nProject Management covers all stages of a project\, from the planning stages through to managing the project\, and producing final reports on completion. As soon as you have decided what your project objectives are you can begin using MS Project. \nCourse Duration: 2 Days
URL:https://pitmantrainingscotland.co.uk/event/ms-project-complete-2-day-course-3/2023-07-27/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,MS Project Complete,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230727
DTEND;VALUE=DATE:20230729
DTSTAMP:20261006T220436
CREATED:20230511T080432Z
LAST-MODIFIED:20230701T183820Z
UID:10002141-1690416000-1690588799@pitmantrainingscotland.co.uk
SUMMARY:MS Project Complete- 2 Day Course
DESCRIPTION:MS Project Complete – Tutor Led\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nThe Microsoft MS Project Complete training course is available at the Edinburgh Pitman Training Centre. \nThis course is for you if you work or want to work in Project Management and have never used MS Project or you have only used it for limited tasks. \nWhat Is A Project? \nPut simply\, a project is usually a one-off set of activities with a specific objective. \nA project will include a mixture of the following three constraints: Time\, Cost and Quality. The project should have a definitive start and finish date\, a budget and a specification. \nThe project can be classed as successful when you satisfy the requirements of your client or the management within the cost and time constraints originally agreed i.e. it meets the deadlines\, does not exceed the budget and does the job. \nWhat Is Project Management? \nProject Management is the supervision of activities that lead to the successful completion of a project. The Project Manager brings together and organises resources to meet established goals within cost\, schedule and quality objectives.  These resources include the skills of a team of people\, facilities\, equipment\, information systems and money. \nProject Management covers all stages of a project\, from the planning stages through to managing the project\, and producing final reports on completion. As soon as you have decided what your project objectives are you can begin using MS Project. \nCourse Duration: 2 Days
URL:https://pitmantrainingscotland.co.uk/event/ms-project-complete-2-day-course-3/2023-07-27/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,MS Project Complete,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
END:VCALENDAR